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Candlewood Suites Mcalester

Certificate of Excellence
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425 S. George Nigh Expressway, McAlester, OK 74501
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Candlewood Suites Mcalester
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114 Reviews from our TripAdvisor Community

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Traveler rating
    88
    17
    7
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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The Villages, Florida
Level Contributor
226 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed 6/26. Hotel sits a block off the main highway in a sea of restaurants. Parking is plentiful and well lit. Check in was a bit confusing since we needed two beds but only a single queen was available. We advised that would not do and we would go somewhere else. The general manager was asked to arbitrate and found... More 

Was this review helpful? Yes
William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Jerry C Thank you for taking the time to review our hotel, I do apologize we were not able to exceed your expectations as a guest visiting our property. I am however glad we were able to accommodate you with a room to your liking, and that you did receive a clean comfortable room. We thank you once more... More 

OK
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice and clean, they will loan you all sort of cooking appliances - toasters, blenders etc. but I was traveling on business and they do not serve anything for breakfast. The lack of breakfast means I have to go find breakfast elsewhere, before my work day. They were quick to direct me to their pantry, but I... More 

Was this review helpful? Yes
William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Hoopsmom Thank you for taking the time to review our hotel, I appreciate your kind words in regards to our staff and hotel condition. I do want to apologize for not exceeding your expectations, I do hope you will continue to use IHG properties for your lodging needs. Please be safe in all your travels More 

Guthrie, Oklahoma, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

The only thing I could say that isn't excellent about this hotel is the rooms look a little dated BUT that is very minor compared to the clean, comfortable, hospitable rooms and friendly staff. This is my first, but definitely not my last, stay in a Candlewood Suites. The room gets two big thumbs up from me.

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William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear EnriqueSegura Thank you for your excellent review of our hotel, I am glad you enjoyed your stay with us and hope you will choose our hotel again for your lodging needs. Since your stay we have updated our bedding in all our rooms, I am confident that you will love our new look and have an even better stay.... More 

Saint Charles, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 7, 2015 via mobile

Impressed with this hotel. Friendly staff, very clean, super comfortable beds, easy to get to, nice kitchen etc. Will be staying here from now on when pasing through to Texas from missouri. Thanks a bunch

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William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Jean6 Thank you for your five star review of our hotel, I will be sure to share your excellent review of our property with my entire staff. I pleased that our hotel will be your first choice when passing through Oklahoma into Missouri, Please be safe in all your travels and once again Thank You for your excellent review. More 

Conroe, Texas
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 25, 2015

The hotel was in a great location with The Rib Crib BBQ restaurant in front and Walmart across the street. The lady that checked us in was friendly and helpful. The hotel was very clean and smelled new. There was free coffee,tea, and hot chocolate in the lobby. There is a store with everything you need from food to aspirins... More 

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William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Teresa C Thank you for your great 5 star review of our hotel, I am glad that we were able to provide you with excellent customer service and a great place to stay. I will be sure to share your review with the entire staff as I know they will appreciate your 5 star review as much as I... More 

Oklahoma City, Oklahoma
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 23, 2015

Excellent services for the short and long term business traveler. Staff is very attentive, rooms clean and attended. The amenities are well supplied: free laundry, fitness center, small grocery area, daily free newspapers, internet, Direct TV and HBO, and fresh baked cookies and coffee each day. The only drawback is the access, getting to the hotel itself can be difficult... More 

Was this review helpful? Yes
William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Runner56 Thank you for your glowing review of our hotel, I am glad we were able to exceed your expectations . I will share your 5 star review with my staff as I am confident they will appreciate your kind words and great review. If you are ever in McAlester again we hope you will choose our hotel for... More 

Texas
1 review
5 of 5 stars Reviewed April 20, 2015 via mobile

This was our first stay in this hotel and I must say that we thoroughly enjoyed it! The hotel was very clean and the staff was very nice! We didn't know how long our stay would be, so the staff allowed us to let them know last minute if we needed another night. Very convenient! The room was very clean... More 

Was this review helpful? Yes
William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Robin V Thank you so much for your kinds word and great review of our hotel. My staff and I are glad you enjoyed your stay and hope to see you again. Once again thank your wonderful review and I hope to see you again soon. William S General Manager More 

Arkie in the mtns.
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was our first stay at a Candlewood Suites and we were very impressed. We stayed there based on a friends recommendation and they were right. Very nice. We were greeted by a very courteous desk clerk. The room was clean with a fridge plus. Definitely will stay here again.

Was this review helpful? Yes
William S, General Manager at Candlewood Suites Mcalester, responded to this review

Dear Ispar I am so delighted that you enjoyed your stay with us, Thank you for choosing our hotel for your lodging needs.If you are ever in McAlester again we hope you will choose to stay at our hotel again. William S General Manager More 

Powell, Ohio
1 review
5 of 5 stars Reviewed March 6, 2015

I have stayed at this hotel twice in the last year. My first stay was ok and it was convenient with shopping nearby such as WalMart. However, we recently stayed again last week and this time we had excellent service. It appears management may have changed in this location which was a huge improvement to the service we received. The... More 

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USA
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 27, 2015

This was our first stay in a Candlewood Suites. The hotel was very clean. The room was very roomy with full size refrigerator, cook top, dishwasher, dishes, microwave, toaster. The room was so nice and clean. The staff was friendly. We hope all other Candlewood suites are as nice as this one. The price was great too!!!!!

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