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SpringHill Suites by Marriott

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#3 SE Interstate Drive, Lawton, OK 73501
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SpringHill Suites by Marriott
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SpringHill Suites by Marriott
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57 Reviews from our TripAdvisor Community

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Traveler rating
    24
    19
    6
    4
    4
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24
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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eastern US
Level Contributor
101 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this SpringHill Suites in July 2015 while in the area for business. There were a lot of little things wrong with my room that it tipped the balance against me making this my first choice the next time I'm in Lawton. I'm not sure if they are still recovering from the fire in February, so given time... More 

Was this review helpful? Yes
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Hi va_trailrunner, I would to apologize that the quality of the hotel was not enough to make us your first choice on your next visit to the area. Without details of the areas that were unsatisfactory I can not research them for improvement. We are wrapping some renovations that will be finished in August 2015. I hope you do give... More 

maryland
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 27, 2015

We always stay at the Lawton SpringHill Suites during the OCS annual reunions at Ft. Sill. It's quiet and relaxing, with the exception of our stay this spring when the hotel was being renovated. The staff is warm and accommodating, and breakfast is fresh and plentiful.

Was this review helpful? Yes
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

jstaples900, Thank you so much for taking the time to write a review after your stay in Lawton. The team here enjoyed hearing your comments and sends another apology for the renovation. We have these almost complete now. We look forward to seeing you at the next reunion! Jamie B. Hall General Manager More 

San Antonio, Texas
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 3, 2015

I was in town for my son's wedding. I stay at Springhill Suites quite a bit. The hotel staff is very nice. The hotel recently had a fire and they are in the process of renovating rooms. I did not smell any noticeable smoke smell in the hallways as others have mentioned. But I was on the 1st floor and... More 

Was this review helpful? Yes
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

TLBowman, Thank you for review of the SpringHill Suites of Lawton. I appreciate your comments about the team we have in place. I am checking on the mattress in the room you were in. All of the mattresses in the hotel should be equal quality but I will check if the one in your room may need some repair. On... More 

2 reviews
4 of 5 stars Reviewed April 24, 2015

My family and I stayed here before moving from fort sill and it was a comfortable place to stay. The staff was friendly and the breakfast was awesome. The downside was the pool, which was rather slimy and looked as though it hadn't been cleaned in a while.

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SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Thomas C, Thank you for the excellent rating of our hotel. The team here is always encouraged by feedback and they enjoyed hearing your remarks. We were having an issue with the pool and have since made significant repairs to correct the issue you observed. I hope that you will choose to stay with us again if returning to Lawton.... More 

Hammond
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 21, 2015

I stayed here to attend a family wedding in Lawton. We initially had 6 rooms booked, and ended with 3 staying. Before we arrived, my cousin called to say she'd checked in, but was at Dollar Tree buying cleaning supplies because the place smelled and it wasn't very clean. When we arrived, I asked the clerk what the weird smell... More 

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SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Dear KNicOle, Thank you for taking the time to complete a review of our hotel. I would like to apologize that you were unhappy with your stay here. We did recently experience a fire and are still waiting on replacement items to arrive. The entire hotel was cleaned to treat the smoke smell and I am uncertain what the smell... More 

Corpus Christi, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 4, 2015

Hotel was very clean and the staff was great. My only complaint really was that we booked this hotel so we would have some place to go while our hoyse was being packed up to move out 9f state. After researching and looking through the online pictures on their website we chose this hotel because of their pool, our kids... More 

Was this review helpful? Yes 2
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Danyelle L, Thank you for your review of our hotel. I do apologize that the pool was closed for repairs during your stay. I have a notice posted on the website as well as a notice at the front desk. I will follow up to make sure these have not been removed. The team appreciates your comments regarding the cleanliness... More 

Windsor, CO
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed April 1, 2015

I and my daughter are wheelchair users. I made my reservation weeks in advance, and reserved an accessible room with 2 beds and a roll-in shower. Because of frequent problems with Marriott properties not holding the accessible room, I called the day before my arrival to confirm that I would have a late check-in. The hotel staff, while very polite,... More 

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SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Colowheeler, Thank you for submitting your remarks about your stay. I am sorry you have encountered problems in other hotels with reserving accessible rooms in he past. The room you reserved was placed out of order a few days prior to your arrival for a plumbing issue. The repair was made in a couple of days and returned to service.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 28, 2015 via mobile

First room: Headboard off the wall, remote control to TV broken. (cover missing to the battery compartment) Second room: Dust everywhere, refrigerator not working, trash in microwave, toilet wouldn't flush.(Still had remains of previous guest!) Third room: Bed hard and the room had a strange smell, and a nice view of a trash dumpster in the back. Not a discount... More 

Was this review helpful? Yes 2
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

Thank you for the feedback regarding your say with us. I apologize for the challenges you had while you were here. The items you described are not acceptable to us and I am sorry they were present. I did follow up with the teams involved in each of these and made sure I have taken steps to prevent them from... More 

Lexington, South Carolina
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 26, 2014

Everything about the stay was good. From the friendly, helpful staff to the clean, comfortable room, to the breakfast every morning. About the only complaints are the pool was out of service for repairs and the signage coming in isn't very clear and you tend to want to turn into the Cracker Barrel parking lot. For families coming in to... More 

Was this review helpful? Yes 1
SpringHill Suit... L, General Manager at SpringHill Suites by Marriott, responded to this review

T P, Thank you for taking the time to write your review about your stay at SpringHill Suites Lawton Fort Sill. I apologize that the pool was out of service during your stay. The pool was damaged and took a few days for us to repair and return to service. I hope you choose to stay with us again if... More 

Maryland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 15, 2014

This hotel needs to be closed down for a month overhaul. There is mold and dirt around the sink, the shower curtain is stiff with soap scum and God knows what else. At check in there was hair on the bathroon floor that remained during our entire stay. The lighting is very dim and not inviting at all. There were... More 

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