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Comfort Inn & Suites Glenpool

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12119 North Casper Street, Glenpool, OK 74033
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Comfort Inn & Suites Glenpool
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35 Reviews from our TripAdvisor Community

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central alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

Fairly new construction. Courteous staff for the front desk and the dining area. Good breakfast. Easy to get to from US75. Fairly quiet. Room was spacious (handicapped room). Shower wand had low pressure.

Helpful?
Thank gravely_mech
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback and will be using your comments to make improvements where necessary. We hope you have a Merry Christmas and Happy New Year! Manesh Panchal General Manager 918-995-2225 More 

Aubrey, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 23, 2015

Our hotel room was clean, but it went downhill from there. The AC didn't work and the room was stuffy. We finally had to open the window to get fresh, cool air into the room (it was unseasonably warm for December). The bed was awful, like trying to sleep on a board. One cabinet door was hanging by a single... More 

Helpful?
Thank Leslie D
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for taking the time out of your day to review our hotel during this busy time of the year. We appreciate any feedback, positive or negative, as it will only help us improve our services and products. The AC in your room was working as designed. If the compressor does not come on, then the room... More 

Graham, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 23, 2015

Hotel was attractive in appearance, it looked pretty new. The front desk staff was friendly and helpful. The room and beds were comfortable. I didn't eat the breakfast, so I can't comment on that. I have no complaints.

Helpful?
Thank anr131
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Thank you for your wonderful review. We appreciate your business and hope to see you again in the future. Sincerely, Manesh Panchal General Manager 918-995-2225 More 

Okawville, Illinois
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed November 11, 2015

We made advance reservations at this motel and were pleasantly surprised at how nice it was. Being fairly new, it was clean, comfortable and the staff friendly. We were greeted warmly and they had cookies waiting in the lobby. The rooms were nicely furnished and comfortable. We had a good night's sleep after a long drive. The breakfast in the... More 

Helpful?
Thank Ron H
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for your wonderful review. We appreciate you taking the time to write such a detailed review of your experience. We strive to provide this level of service to all of our guests. Thank you, Manesh Panchal General Manager 918-995-2225 More 

1 review
1 of 5 stars Reviewed September 7, 2015

The worker during checkout was rude and downright cruel. Called to simply vent his personal anger over almost nothing after checkout. I would never recommend this hotel to any person because of the workers in charge.

Helpful?
Thank Jacob G
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Jacob, I'm sorry you feel this way. After your departure, we discovered your room was completely trashed and filthy. There were dirty diapers, leftover food, and cereal thrown all over the room. I simply called you to let you know there would be a $25 cleaning fee for the excessive waste. This kind of behavior would not be tolerated... More 

Springdale, Arkansas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 27, 2015 via mobile

Everything was excellent with check in and room was great only had one issue. When we woke in the morning our bathroom and toothbrushes were covered with ants! When desk was informed they offered apologies but that didn't replace our toothbrushes.

Helpful?
Thank ceaster1897
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for staying with us and for your review. We are glad you thought our hotel was nice. Sorry for the ants in your bathroom. In the hot Oklahoma climate, ants will sometimes enter buildings after any rain, just like they would at home. We do hope you will give us another try. Sincerely, Manesh Panchal General... More 

Oklahoma City, Oklahoma
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed April 21, 2015

Room was very clean and comfortable. Bed was very comfortable. I wish you had lighter bedding for the warmer weather. I'm a light sleeper and have trouble sleeping because of a noisy A/C & fridge. I turned them off and slept very good.

Helpful?
Thank Donna B
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Donna, Thank you for your feedback and suggestions. We appreciate your business. Hope to see you again! Manesh More 

Fairland, Oklahoma
Level Contributor
179 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

This hotel was very nice. The guy that checked us in was very nice and helpful. I recommend this hotel. I would have given a 5 star but there was gum on the side of the headboard and the shower curtain let's water in the shower go right out the side. But it was very nice and comfy price was... More 

Helpful?
Thank Dodgesrw
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay and will address your issues. Manesh More 

Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 21, 2015 via mobile

I would have given this hotel a five-star rating except that their computer in the business center did not have Microsoft Office installed on it. I couldn't print the documents that I needed because the computer couldn't open them without the right software. Other than that we had a great stay, great breakfast, great service.

Helpful?
1 Thank Kat P
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Kat, Thank you for your valuable feedback. I'm glad you enjoyed your stay at our hotel. Feedback like yours will help us continuously improve our services. I will look into getting Microsoft Office installed in the business center. Thanks again! Manesh More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

After a little snafu checking in, my stay was quite good. The bed was PHENOMINAL!!! Best sleep I've had in ages. Really :-) Lobby was always clean - loved the double-sided fireplace - just wish they had turned it on. It would've added some personality. The room was extremely clean. The pillows were a bit too fluffy for my liking,... More 

Helpful?
Thank DrawHome
OK217, General Manager at Comfort Inn & Suites Glenpool, responded to this review

Dear Guest, Thank you for your review. I'm glad you liked your stay at our hotel. This is the first time anyone has said our elevator was slow... Ha! I hope you will stay with us again. Manesh More 

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