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Holiday Inn Express Hotel and Suites Edmond

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3840 E 2nd Street, Edmond, OK 73034
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Holiday Inn Express Hotel and Suites Edmond
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Holiday Inn Express Hotel and Suites Edmond
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72 reviews from our community

Traveler rating
    27
    24
    7
    8
    6
See reviews for
30
11
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmond, Oklahoma
1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderfully nice people. Walked in and was greeted immediately and warmly. I just walked downstairs to see what was nearby to eat and they were so hospitable. They started offering me all kinds of little snacks. I was more bored than anything but the hospitality took me by surprise. Great people.

Was this review helpful? Yes
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Guest, I shared you review with my staff and it made their day! I thank you for writing such a kind review. We all wish you well and hope to see you again soon. Best wishes, Barbara Broekemeier G.M. More 

Saint Cloud, Minnesota
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

Clean. with very comfortable beds. In a complex with two other hotels and a gas station. There are numerous eating places close by, both fast food and sit down . The breakfast was typical fare. average but hot and well presented. Wifi in the room was typical of Holiday Inn . Slow, but did allow us to catch up on... More 

Was this review helpful? Yes
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Richard, I appreciate you taking the time to write a review. I apologize for the WiFi not being up to par. We will work on improving the issues mentioned. I wish you well. Sincerely, Barbara Broakemeier G.M. More 

San Angelo, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2014

After I gave a rather negative review because of the service here, I received a email from the individual I spoke of. She was unaware of the issues and was very appreciative of the review. To me that shows an organization that does care. If more people would give further information to these companies there would be a better chance... More 

Was this review helpful? Yes 1
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear KristiLynnk, All I can say is THANK YOU ! Your review warmed my heart. We all wish you well. We hope to see you again soon. Sincerely, Barbara Broekemeier G.M. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2014

My wife and I stayed at this hotel, November 29, 2014. We were greeted at desk by a friendly young man. We got complimentary cans of soda and water and two small bags of trail mix. The room was clean and the bed was comfortable. The bathroom was also clean and modern looking. The next morning, we were pleasantly surprised... More 

Was this review helpful? Yes 2
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Bob, I'm Very pleased that you enjoyed your stay with us . I shared your review with the staff, and you made their day!! ( especially the breakfast host) We all look forward to your next visit. Happy Holidays! Sincerely, Barbara Broekemeier, G.M. More 

Senior Contributor
48 reviews 48 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2014

I had called ahead too make reservation and spoke to Natali. She asked if I could hold. After holding 12 minutes I called back. She said she was doing a tour and had people waiting. I called back after about 20 minutes. We made reservations and asked how long it would take us to get here from where we were.... More 

Was this review helpful? Yes
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Guest, I apologize for the treatment you revived during your stay with us. We try to give all of our guest a pleasant experience. I will share this with the staff so that we can work to improve. I hope that you will pay us another visit. Sincerely, Barbara Broekemeier. General Manager More 

littleton
Top Contributor
54 reviews 54 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 30, 2014

I specifically phoned this hotel ahead of time because of all the bad reviews surrounding their renovation. I was told the renovations were complete on the rooms but the pool and business center were still not done. I stayed here October 27th and 28th 2014. While the beds in our room were comfy the room did NOT look like it... More 

Was this review helpful? Yes
Barbara B, Front Office Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Valued Guest, I would like to personally apologize that this issue was not resolved properly. The front desk supervisor handled it to the best of her ability. We always try to treat each and every guest with the upper most respect. Please accept my apology on behalf of all of us here at the Holiday Inn Express of Edmond,... More 

Marblehead, Massachusetts
Contributor
20 reviews 20 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 2, 2014

I'm the highest level of Intercontinental Hotels Frequent Sleeper and am almost never unhappy. On the day we were to arrive at this hotel, they called and told us we would have to come in through the rear entrance and that they were doing some renovation. They certainly never told us how extensive the mess would be do to a... More 

Was this review helpful? Yes
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Guest, I apologize for the treatment you received during your stay with us. We try to give our guest a pleasant experience even during renovations. Fee free to call me and we can discuss this matter further. Sincerely, Barbara Broekemeier G.M. More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed July 22, 2014

I found this hotel online, and chose to call about a reservation, because of positive past experiences with Holiday Inn Express. I was impressed immediately by Barbara's assistance to me and her voice was very kind and friendly. The hotel is so conveniently located to I-35 and looks very pretty from the highway. Upon my arrival, I was greeted so... More 

Was this review helpful? Yes
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Hi Missy ! The staff and I can't stop smiling in after reading your wonderful response. It was a pleasure having you as our guest. We all wish you well and we look forward to seeing you again. Sincerely, Barbara Broekemeier G.M. More 

Dallas, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 1, 2014

I have stayed at this hotel before with an average stay. This time we checked in (5pm), and were sent to a room that had not been cleaned or made up. Then they sent us to a newly remodeled room, that at first looked good. It wasn't until after returning from dinner, I used the bathroom. It smelled like it... More 

Was this review helpful? Yes 1
Barbara B, General Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear Lipstick on a pig, I apologize that you did not have a good experience during your stay with us. Even during a remodel we try to take great care of our guest. Please feel free to call me at 405.844.3700 and I will try to make amends. Thank you , Barbara Broekemeier G.M. More 

Anchorage, Alaska
Top Contributor
55 reviews 55 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 2, 2014

When leaving from an unexpected stay the first of the year, we said the next time we came to Edmond we would return to the Holiday Inn as our stay went quite well. I also wanted to see what the renovations would be like. So in May, five months later, we arrived for our three night stay. I was surprised... More 

Was this review helpful? Yes 1
Barbara B, Manager at Holiday Inn Express Hotel and Suites Edmond, responded to this review

Dear We Did Return, I enjoyed reading your review, I found it to be very fair. I do apologize for the renovations that are still going on. As you stated we all would be very happy when it's finished. Thank you for recognizing the staff and how hard they work to give all our guest the best stay possible. On... More 

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