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Hampton Inn and Suites - Durant

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3199 Shamrock Lane, Durant, OK 74701
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1 room 1 guest
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Hampton Inn and Suites - Durant
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183 Reviews from our TripAdvisor Community

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Traveler rating
    105
    42
    21
    12
    3
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45
61
12
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Richland Hills, Texas
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Made reservations 8 days in advance for 2 queen handicap room. We got a room that was a king w/sofa and not handicapped. It did not meet our needs. Told we could not be changed so we changed hotels. I would say ckeck your reservation before arriving. No one informed us that no handicap rooms were avaiable and the manager... More 

Was this review helpful? Yes
Royal Palm Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Have stayed here 2 years in a row, while taking my kid to college. Clean rooms, friendly staff, nice breakfast. They even have coffee and water out most days, all day. Will stay here every time we come in to town

Was this review helpful? Yes
Stephen W, Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you so much for your kind review. We are so glad you enjoyed your stay here in Durant, OK. We do try to make each guests experience a positive one and we look forward to you visiting with us again if your travels bring you back this way. Thanks again! Debbie Anthony, G.M. debbie.anthony2@hilton.com More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our main problem in most hotels is the a/c. The one in room 404 worked great. Helps for a restful night. The coffee wasn't very good. Maybe the water? The breakfast was ok. Muffins were dried out and we were there shortly after the breakfast room opened.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

I would like to begin by thanking you for choosing our hotel for your stay while in Durant, OK. I regret that it wasn't totally to your expectations, I do appreciate you bringing these problems to my attention and you can rest assured that I will be addressing these issues with my staff. We are committed to the satisfaction of... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We arrived in town earlier than expected. The room we chose online was available and we were able to check in early. Clean hotel room, good service from staff & close to the casino! We would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you so much for the positive review during your stay at the Hampton Inn in Durant, OK. Of course we like to be informed of any problems our guests experience which gives us the chance to reconcile those issues but we also love to hear when we are doing things right! I hope you will come back and visit... More 

Waco, Tx
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I were going to the Three Dog Night concert at the Choctaw Grand Theatre and since we're not gamblers we didn't want to spend $300 on a room night. The Hampton was rated the best in Durant it was our choice. It's extremely clean, comfortable beds, friendly staff and only 10 minutes to the Casino. If we're... More 

Was this review helpful? Yes 1
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for the nice things you mentioned in your review of the Hampton Inn in Durant, OK. It is wonderful to be able to tell my staff that their hard work is noticed by our guests. We continually update our own standards of service to make sure our guests have the best experience possible. I hope you enjoyed Three... More 

ILLinois
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is really almost on it's last leg. We have stayed here several times and it just gets worse every time. We are diamond members, so we stay mostly at Hilton properties. Our last stay was not up to par! We arrived, and check in was smooth, and the front desk employees are always very nice, and hospitable! Housekeeping... More 

Was this review helpful? Yes 1
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

I am sorely disappointed with the condition in which you found our hotel during your recent stay. There are obviously several areas of concern which need to be addressed and I believe you are right in suggesting a more intensive training schedule. We do strive to provide a clean, safe and pleasant environment for our guests and I truly hope... More 

Waco, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hampton team members exceeded expectations in terms of service and hospitality. We were dissatisfied with the complimentary breakfast and felt that for the price we paid, that we should have had sausages and fresh fruit in addition to just the scrambled eggs, and biscuit and sausage gravy, that was served. I really don't like biscuit and gravy, so I ate... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

First off thank you for your compliments on our service and hospitality and thank you for choosing to stay with us in Durant, OK. As far as the breakfast items that were offered during your stay let me say that I apologize that it was not up to expectations. I agree with you about the selection of items during your... More 

San Antonio, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only about 2 miles from casino. Walmart around block to get everything I forgot. Arby's in walking distance. Looks average but the city doesn't have much to choose from. Room was super nice so pay the extra few bucks for the hot tub in room. Free breakfast always a plus. Pools have lifts for handicapped to get in, have never... More 

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you so much for staying with us at the Hampton Inn in Durant, OK and the pleasant review of our property. We strive to make every dollar count with our guests and are pleased to offer the amenities you have come to expect. We truly hope you choose to stay with us the next time you are in the... More 

North Las Vegas, Nevada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 29, 2015

This was a great place to get off the road and sleep for the night. The room was clean, the bed was comfortable, and the free breakfast was good. The staff was very nice and offered a military discount when I checked in. The hotel was nice and quiet at night yet close to the highway for easy on/off.

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

I am so glad you enjoyed your stay with us at the Hampton Inn in Durant, OK. It is our mission to provide a clean, safe and comfortable environment for our guests. I hope you choose to stay with us again in the future if your travels bring you back this way. Thanks again. Debbie Anthony debbie.anthony2@hilton.com More 

Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 23, 2015

The hotel was clean and the room was comfortable. We were exhausted after a long day of driving and were in Durant as a result of an unexpected turn of events. The person who checked us in and got our room took a bad situation and made it very good. The staff at this hotel is it's greatest strength.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephen W, General Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us at the Hampton Inn in Durant, OK. All of the staff love to hear positive reviews as it lets them know their continuing training is making a positive impact with our guests. We are all dedicated to providing a comfortable stay that each and every guest expects. Once again thank you and... More 

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