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All 5 Duncan hotels

Holiday Inn Express & Suites Duncan

2.5 of 5 Hotel   |   1520 Apollo Drive, Off US 81, Duncan, OK 73533
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83%
Ranked #3 of 5 hotels in Duncan
GreenLeadersSilver level
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30 people have reviewed this hotel

Traveler rating
    18
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    2
    1
    2
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great room. Extremely clean. Service was amazing. Terrence was very informative and helpful with my checkin. Made it a great stay. I would stay here again. Breakfast was good and I was pleased with the selections offered. Clean restrooms and the movie selections were good. Internet speed was great so I could do my work. Thanks again for an amazing... More

Was this review helpful? Yes
Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

It's always a delight to hear that one of our employees impacted your stay positively, that their name was mentioned. As with all of our comments received it will be shared with the team and serves as motivation for continued success. Our goal is to create memorable service to every guest; every stay. Thanks again for choosing the Holiday Inn... More

Crosby, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Regardless of how much a hotel invests in advertising, the real secret to success ultimately lies in their staff; by the willingness of employees to go the so-called "extra mile" in order to insure the customer enjoys a pleasant stay. During a recent stay at the Holiday Inn Express in Duncan, Oklahoma, my husband and I had the opportunity to... More

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Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your comments. I agree that success does lies in our staff. The very reason this hotel is successful is because of the dedication and commitment of each employee. We constantly work of areas of improvement and we take each comment left by guest to heart. As we continue to build on that success we will focus on... More

Salina, Utah
1 review
5 of 5 stars Reviewed March 8, 2014

My husband and I stayed here for two weeks while he attended a class for work. The room was clean as well as the rest of the hotel. The staff was very helpful and very pleasant to work will. I have to give a special Thank You to Najee at the front desk for all her help and for her... More

Was this review helpful? Yes
Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Duncan. Our goal is to provide memorable service to all guest. I will definitely encourage and recognize Najee for her part in this service. We look forward to seeing you in the near future. Thanks again for your warm comments. More

Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2014

Hotel was very good, the staff was incredibly friendly every time we walked through the door. The rooms are very nice and modern, and the TV has hundreds of satellite channels. Free wifi was a plus. The only reason I would not give it 5 stars is because there is no on site restaurant. However, there is an Applebee's right... More

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Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your warm comments. It is our focus to provide outstanding service to every guest; every stay. Apple-bees Restaurant is a great addition to the Duncan area as we share parking lots and it is a convenience to our guest. It works out well, as a limited service hotel we provide an awesome complimentary Express Start breakfast buffet... More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

We stayed here while my son was participating in the rodeo. The staff were wonderful, super friendly. The entire hotel was very clean. We loved the salt water pool, there is also an apple bees in the parking lot.

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Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Its always a pleasure to serve each of our guest. We appreciate your comments and they will be shared to the entire team as a motivator that we are providing top notch service to each guest. Our goal is to provide memorable enjoyable service. At the Holiday Inn Express & Suites Duncan, we want you to Stay Impressed. More

Murphysboro, il
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2014

They were so helpful and rooms very clean staff went out of their way to help us find our way around breakfast was good and nice locationApple bees right next dooran nd many other restaurants right there

Was this review helpful? Yes
Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your response. Our goal is to make each stay memorable and exciting in our relaxed atmosphere. I am delighted that you enjoyed your stay and look forward to seeing you again. More

Greenville, Texas
2 reviews
3 of 5 stars Reviewed February 1, 2014

This place is a gem, first off, let me say that. It's a new construction and so everything is top notch, from the rooms, to the lobby, material, everything. I have family in Duncan so this will probably be my place of choice from here on out because of the location and price. The staff is also fantastic. Everyone was... More

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Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Duncan. I appreciate the feedback and I have addressed security measures for the entire hotel. Guest security and privacy protection is a number one priority as a company and brand for all patrons. Thanks for bring this incident to my attention and I will continue to run security meetings to... More

Oklahoma City, Oklahoma
Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Stayed here for a night on my duck hunting trip. Great facility, good service and very friendly staff. They even took out breakfast for us at 5 in the morning when we were getting ready to leave for the duck hunt.

Was this review helpful? Yes
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

We are excited that you enjoyed your stay. We love to provide outstanding memorable service to all of our guest. Thank you for your kind words and feedback. We look forward to seeing you in the near future. More

Houston, Texas
Top Contributor
98 reviews 98 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed January 28, 2014

I was looking forward to staying at this new hotel. So, when I arrived to check in to my RESERVED room I was very annoyed to be told the hotel was in fact full due to "crews from (the biggest company in town) having not checked out due to their operations" and that they had moved me to the older... More

Was this review helpful? Yes 1
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

The Holiday Inn Express & Suites, once again apologize for the service you recieved. It is never our intention to relocate a guest who reserved with us. Each guest is special and unique to our hotel and we pride ourselves in providing outstanding service to every guest. Please contact the Craig C. General Manager at 580.251.9627 to build a resolution... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed January 23, 2014

Clean beads and bathroom, excellent america (over the top as usual) service. Very small gym. Decent internet connection and availability. Good laundry service. Terrible breakfast. Its a hotel. Drop the frikkin plastic and cardboard.

Was this review helpful? Yes
Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you choosing the Holiday Inn Express Duncan for your lodging accommodations. We are always seeking feedback on ways we can approve to cater to our guest. I invite you to call (580.251.9627) or email (hiexsduncan@apollohospitality.net) so we can discuss how to change average to extraordinary. This is how we improve as a Brand, A Company and a hotel to... More

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Additional Information about Holiday Inn Express & Suites Duncan

Address: 1520 Apollo Drive, Off US 81, Duncan, OK 73533
Phone Number:
Location: United States > Oklahoma > Duncan
Hotel Style:
Ranked #3 of 5 hotels in Duncan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Duncan 2.5*
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