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Holiday Inn Express Chickasha

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2610 S. 4th Street, Chickasha, OK 73018
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Holiday Inn Express Chickasha
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Holiday Inn Express Chickasha
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59 reviews from our community

Traveler rating
    36
    8
    5
    5
    5
See reviews for
20
1
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (17)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (7)
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1 review
1 of 5 stars Reviewed 3 weeks ago

i just checked out of this hotel. Upon arriving the staff was friendly and welcoming. We were in for a wedding so we brought about 15 people with us the woman at the front was so nice that she remembered my daughter by first name. Upon check out a woman followed me to the front desk holding a plastic bag... More 

Was this review helpful? Yes
Stephanie M, Manager at Holiday Inn Express Chickasha, responded to this review

Thank you for taking the time to write this review. We truly value the opinions of our guest and we apologize for not meeting your expectations. Providing the best possible hospitality and service has been our mission. We strive to provide non smoking rooms for our guest. We must bring in an professional carpet cleaner to clean a room upon... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 10, 2015

I just checked out of this hotel. What an unreal experience. Check in when smooth. Offered an upgrade, that was nice. That was all that was nice about this stay. I was told to leave the room I was upgraded to after extending my reservation. I booked on points, they do not care about the guest. Unless you work in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chickasha, responded to this review

Dear Lacey B, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Victoria, Texas
1 review
1 of 5 stars Reviewed November 17, 2014

I made a reservation for a gentleman to stay at this hotel for one business week. Tuesday morning he was informed they didn't have room for him the rest of the week. I was never notified. Also, I let them know of my displeasure of the situation and they called to let me know I was unprofessional. I had to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chickasha, responded to this review

Dear Cristine S, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

2 reviews
1 of 5 stars Reviewed October 8, 2014

Don't arrive early. This is the second time I have arrived before the 3pm check in and they refuse to let you in a room. I find it difficult to believe that a four story hotel has no rooms clean 1.5 hours before a 3 pm checkin. Again, this is the second time this has happened to me and my... More 

Was this review helpful? Yes
Stephanie M, Manager at Holiday Inn Express Chickasha, responded to this review

Michael K, We appreciate you taking time to write this review. While we did not exceed your expectations, we hope that you will give us another try. We try to accommodate all guests with their requests, and though we were unable to provide you with an early check in, we hope that the rest of your stay was clean and... More 

Arkansas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 16, 2014

This is our second year staying here for a week in July for a national pageant -- during my reservation I stated that we needed a non smoking suite due to my child having severe allergies -- (can't have puffy eyes at a pageant) Was told they were all non smoking rooms -- when we arrived we opened the door... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chickasha, responded to this review

Dear BusTeach, Thank you for taking the time to post a review of our property. We are glad you liked the cleanliness of our hotel. Please accept our deepest apology for the experience you had with the room accommodations you received and the service you encountered did not live up to your expectations. We are hospitality professionals who pride ourselves... More 

Wichita Falls, Texas, United States
1 review
5 of 5 stars Reviewed September 2, 2014

When I say home away from home, that's really what I mean. I stay all week and and I go home only on the weekends. Which I think a lot of the people staying there do the same. I don't think so many people and I know I wouldn't stay anywhere if it wasn't a home like atmosphere. I can't... More 

Was this review helpful? Yes
Stephanie M, General Manager at Holiday Inn Express Chickasha, responded to this review

Thank you so much for taking the time to give us the AWESOME review. We are humbled to know what we do here is create that environment of home away from home is working. Thank you. Angel Farley General Manager More 

Somerset, England
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2014

I stayed here for five nights as my daughter is starting university at USAO. From the moment we checked in, nothing was too much trouble, we even had an upgrade - a mini apartment of lounge, bedroom bathroom and kitchenette. All the little touches such as the free coffee in the dining room day and night and especially the cookies... More 

Was this review helpful? Yes
Stephanie M, Front Office Manager at Holiday Inn Express Chickasha, responded to this review

Fi-Gold, thank you for taking the time out of your day to write this review! It was very pleasant and nice of you to mention two of our great staff members! We are all proud to help guests in their time of need, no matter what the situation. Can't wait to see you again during your next visit! More 

Shady Point
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 5, 2014

I am a rewards member and stay in Holiday Inns when possible, my usual price is around 89.99, but for this one night stay it was 134.00 plus tax. The hotel is nice and just like to others not sure why the price is so high on the property. If I had been more familiar with the area I would... More 

Was this review helpful? Yes
Stephanie M, Manager at Holiday Inn Express Chickasha, responded to this review

Thank you lovesmygirls for taking the time to write this review. We apologize for not meeting your expectations and exceeding them. This is definitely an area of opportunity for us to grow and learn from. Please give myself or the general manager a call when you come to our area again. We try to make sure all rewards club members... More 

1 review
5 of 5 stars Reviewed July 25, 2014

I arrived at the last minute when every other hotel in the area was packed because of a local event. I stopped by 5 hotels, all with no vacancy. This hotel was full as well but Melo worked her computer magic and found a room for me. There were complications with the check-in, but they overcame that. I was working... More 

Was this review helpful? Yes
Stephanie M, Manager at Holiday Inn Express Chickasha, responded to this review

Thank you Michael B for taking the time to write this trip advisor review! We are so glad we were able to get you a room with us during a busy time! Melo is a great asset to our team and she will be pleased to hear how helpful she was to you. Please don't hesitate to make your next... More 

Oklahoma City, Oklahoma
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

We had a house fire and spent 10 months staying at the Chickasha Holiday Inn. The staff went above and beyond to help us feel safe and comfortable. They helped us celebrate birthdays and holidays. The cleaning staff were super friendly and did a great job. Our children had a great time with the fitness room, indoor pool and hottub.... More 

Was this review helpful? Yes
Stephanie M, Manager at Holiday Inn Express Chickasha, responded to this review

Heidi S, Thank you for writing this great review on trip advisor! While the circumstances for your stay were unusual, we are glad you chose The Holiday Inn Express in Chickasha. Families who stay with us long term start to become like a second family and we are pleased to hear how fantastic you were treated and respected. Please come... More 

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