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All 14 Broken Arrow hotels

TownePlace Suites by Marriott Broken Arrow

2.0 of 5 Hotel   |   2251 North Stone Wood Circle, Broken Arrow, OK 74012
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Ranked #5 of 14 Hotels in Broken Arrow
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Angelia G Sublette, Kansas
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56 reviews from our community

Traveler rating
    28
    22
    4
    1
    1
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18
10
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sublette, Kansas
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and quiet. Had a good experience and appreciated the quality of the room and it's amenities. The staff was helpful. It was a good location for our needs while in the Tulsa area.

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Subic, Philippines
Top Contributor
88 reviews 88 reviews
50 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 12, 2014

Rooms are apartment / studio style, full kitchen facilities in room so can be self sufficient. Hotel is clean and basic. Walking distance to a couple of bars that serve food. Close to highway and generally ideal if on business in this area. It also has an outside BBQ / seating area that can be used by guests. The rate... More

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Bloomington, Illinois
Top Contributor
75 reviews 75 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 19, 2014

For the price this is a good value. I enjoy having an apartment-like room rather than a traditional hotel-style room. TownePlace suites are at the low-end of the Marriott chain and so are not trying to hit all the luxury points, but this facility was reasonably clean, the furniture and common areas were fine.

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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 14, 2014

When I checked in, I signed some paperwork that explained the rules for my pet during my stay. One of the rules I read was "No excessive barking". I asked the attendant to elaborate since this was the first time I have taken my dog to stay away from home. If I run an errand, what's going to happen if... More

Was this review helpful? Yes 1
Dallas, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 30, 2014

This is the hotel that we always stay at when visiting family in the area. We have stayed here the past 4 years several times. When we first started staying here the breakfast was not much at all, I noticed this past March they improved on that. They now offer Hot items. We always get the 2 bedroom suite and... More

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Kerri V, General Manager at TownePlace Suites by Marriott Broken Arrow, responded to this review

Thank you for taking the time to share your feedback. I sincerely regret that you had some issues with previous stays. Our hotel goal is always to exceed quests expectations, and we are always looking for ways to improve their stay. When returning to Broken Arrow please contact me personally about how we can positively impact your next stay and... More

Chicago
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed for a few nights with our sons (5 & 6 yo). The wifi was patchy & not very reliable. The breakfasts were so-so. It seemed like they only had 2 warm entrees in rotation; we ate 4 breakfasts there & it alternated between scrambled eggs with bacon, & biscuits (which were hard & dry) & sausage gravy. They... More

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TowneplaceManager, General Manager at TownePlace Suites by Marriott Broken Arrow, responded to this review

Thankyou for your input to Trip Advisor on our hotel. I sincerely apologize for the issues with your room and the wifi internet during your stay. As a Marriott property we strive to make each guests stay a positive one. I hope you give us an opportunity to win your business back when in Tulsa/Broken Arrow. Thanks again for your... More

Bedford, New Hampshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 16, 2014

This was one of my worst hotel stays ever. As a Marriott Platinum Premier I expect to at least get decent accommodations. When I checked into the room, I turned on the air conditioning as low as it would go and sat down on the sofa. I put my arm on the arm of the sofa and was cut by... More

Was this review helpful? Yes 3
TowneplaceManager, General Manager at TownePlace Suites by Marriott Broken Arrow, responded to this review

I would like to first apologize that your recent stay did not meet your expectations, and that this fell far short of our level of service and quality that we try to achieve as a hotel. This is certainly not the type of experience that you see reflected in our many other reviews. We take these comments and input very... More

Weatherford, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 1, 2014

We booked this hotel for the weekend because it was pet friendly. It was a thoroughly enjoyable stay with everything being perfect. Staff was very friendly and even gave our dog, Fred a treat that they keep at the check-in counter. Our 2 bedroom suite was nice and quiet on the 4th floor at the end of the hall even... More

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TowneplaceManager, General Manager at TownePlace Suites by Marriott Broken Arrow, responded to this review

Dear LMH 02523 Thanks for your input on Trip Advisor on our hotel. We hope Fred enjoyed himself as well ! Our staff hopes to provide great accommodations for our guests during their stay in Broken Arrow. Thank you for your hotel business......we hope to have the opportunity to serve you in the future again ! More

Springfield, Missouri
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

Loved this hotel. We stayed one night here and it was wonderful. The rooms were very pretty and clean. The bed comfortable and most of the staff friendly. I did have one staff member get short with someone in my party because no one told her when she called that she needed a credit card or debit card. She only... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2014

We stayed two nights at this hotel. Very clean, friendly staff and was worth the money!!!! Will stay there again! The breakfast was good. It's not a fancy hotel, but they take pride in the rooms looking good. Great location. The front desk made sure we had everything we needed. Just an overall great visit.

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TowneplaceManager, General Manager at TownePlace Suites by Marriott Broken Arrow, responded to this review

Sarah We sincerely appreciate your input on your recent stay at our TownePlace Suites. Our staff from the front desk to the maintenance are very committed to meeting the needs of the guest while visiting our hotel in Broken Arrow. We looking forward to having you again ! Sincerely yours, Randy McKinley General Manager More

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Additional Information about TownePlace Suites by Marriott Broken Arrow

Address: 2251 North Stone Wood Circle, Broken Arrow, OK 74012
Location: United States > Oklahoma > Broken Arrow
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites by Marriott Broken Arrow 2*
Number of rooms: 92
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