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Comfort Inn

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500 Monroe St., Zanesville, OH 43701-3884
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62 Reviews from our TripAdvisor Community

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Traveler rating
    22
    22
    10
    5
    3
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18
12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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  • All months
    (62)
  • Mar-May only
    (22)
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    (18)
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Chippewa Falls
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Okay, there are many things about this hotel that I do not recommend so please bear with me. Overall I must say that the customer service was good. It was easy to check in, and the front desk was fairly helpful with any questions or issues that we had. However, the impressiveness stopped there. Let's start with the pool, since... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Maricopa, Arizona
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found the hotel a little difficult to get to off the Interstate - could see it but not easy to get there. Once there, we found the desk clerk to be very friendly and willing to put us on the upper level to avoid noise. Room could use some updating and refreshing. Towels were a little "ratty". The clerk... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 26, 2015

This Comfort Inn is locally owned. Each staff member is friendly and welcoming. Close to I-70, there are several restaurant choices within walking distance. The hot breakfast was most welcome. There are laundry facilities as well. Solo , couple or family, all are welcome!

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

We want to thank you for taking the time to fill out a survey. Thank you for staying with us. We hope to see you again soon! Amber A. Laird General Manager More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

I spent a night here on Memorial Day weekend. I was on a golf trip with 39 other men. We stayed here as this was part of the golf package we purchased. The hotel staff were friendly and courteous as we checked in and throughout our stay. The rooms were clean and comfortable. The breakfast buffet was as good as... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you!!! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Amber A. Laird General Manager Comfort Inn 740-454-4144 More 

Endwell, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed May 21, 2015

The hospitality given was excellent! I traveled from New york for a family funeral and was very pleased with the compassion and hospitality given to us, to make us feel welcome and comfortable. Since We traveled for a funeral and needed a short time to decide where to stay this hotel not only offered discount bereavement rates, but also helped... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Amber A.... More 

Paulding, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

The hotel staff are friendly and make your stay with them a positive experience. The rooms are clean and modern. The beds are as comfortable and linens are plenty. The continental breakfast gave you a variety of options and the food was fresh and tasty.

Was this review helpful? Yes
Amy S, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate your feedback and i shared your review with the entire staff. We are pleased that you enjoyed your stay. We are also happy that you got to enjoy our free breakfast. We feel that we offer a great value to our guests and hope to... More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 20, 2015

The Comfort Inn is located close to several restaurants within walking distance. The rooms were clean and quiet. Of course they serve the standard hot breakfast as all of the Comfort Inns in the Choice Hotel programs. We chose the hotel as it was the best in the area in the program, and we were tired. My only complaint is... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review for our hotel. We are pleased that you enjoyed your stay with us. We also appreciate the feedback so that we may continuously improve our service to our guests. We are happy that you took advantage of our free WI-Fi. The next time your travels bring you to the area... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 9, 2015

I don't want to give this hotel a bad recommendation. It is clean (other than the two large pretzels my puppy fished out from under the bed) and adequate. Staff is friendly and accommodating. I appreciate the fact that I can bring my dogs. However, while pet friendly, this location is not ideal for pets. Most of the terrain is... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Including our furry guests as well. We hope to see... More 

Green Bay, Wisconsin
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 13, 2015

This is an older property that is has been well maintained. Room was clean, comfortable and of reasonable size; the small bathroom reflects the age of this property thoug it was clean as well. The bed was newer and nice. There were fine breakfast choices and and the internet was o.k. The price seemed a little high for the property... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed hear during our move to Philly. It was NYE, and the front desk was very pleasant and accommodating. While she did "upgrade" us to the king suite with the Jacuzzi tub, the jets were in disrepair and this useless. It was a quite night. The breakfast area is small and the food seemed limited. We had just stayed... More 

Was this review helpful? Yes
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback so that we can continue to improve our services. We hope to have the chance to serve you again if your travels bring you to the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

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