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Comfort Inn

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500 Monroe St., Zanesville, OH 43701-3884
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1 room 1 adult
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70 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a nice hotel with good rates. It is located near several restaurants and easy access from the highway. They do have a few smoking rooms as well. I was unable to book one online, but if you ask for them on arrival or call, they do have a few. I travel weekly for work and I can honestly... More 

Helpful?
Thank Cbaarlaer
Amy S, General Manager at Comfort Inn, responded to this review

Thank you for your fabulous review of our hotel. We are thrilled to hear you enjoyed not only the convenience of our location but also the ability to have a smoking room if desired. We appreciate your glowing review and look forward to your return visit! Best wishes, Amy Snyder General Manager More 

2 reviews
5 of 5 stars Reviewed January 6, 2016

I thought I would be staying at "just another" Comfort Inn when I booked at this hotel. What a pleasant surprise! While it is an older hotel, it is very well maintained and has all of the modern amenities. The rooms are clean, the hallways are very spacious, and the staff are most accommodating. It has free WiFi in the... More 

Helpful?
Thank Joe B
Amy S, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write an online review for Comfort Inn-Zanesville. We are thrilled to hear your wonderful compliments on our hotel. We are an older property and are constantly doing upgrades to make our guests stay as comfortable and convenient as possible. We are currently in the process of updating bathroom sinks/counters and the door lock... More 

Brazil, Indiana
2 reviews
1 of 5 stars Reviewed December 26, 2015 via mobile

The pool was very extremely cold so I think it was the most absolute place to stay in the history of the world I think the hotel should be tore down . The pool was so cold I couldn't swim in the pool. If a hotel is going to be this terrible it should totally be filled with 5 bus... More 

Helpful?
Thank Abbi C
Amy S, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Fort Wayne, Indiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 17, 2015 via mobile

We were really impressed, well taken care of, it's one of the better Comfort Inn that we stayed at lately. Indoor pool, Any employee we talked to greeted us like we were family. A great place to stay, close to a lot of restaurants and entertainment.

Helpful?
Thank Ron S
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Logan, Ohio
Level Contributor
12 reviews
5 of 5 stars Reviewed August 21, 2015

The public areas and the room was clean and very nice. It was in a good location so everything was easy to find. The staff was all very nice and helpful, they offered a hot breakfast and a complimentary newspaper. I really enjoyed the paper after not having one for a week!

Helpful?
Thank stacykay2015
Amy S, Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Bangor, Maine
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 18, 2015 via mobile

My Family and I decided to stop at this lovely hotel on our way to Dallas Texas for a medical appointment. This hotel is in a great location and it is near the highway. There was also Steak and Shake in walking distance to the hotel. When checking inn to the hotel the desk clerk welcomed us with a smile... More 

Helpful?
Thank 0aaronr
Amy S, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Cary, North Carolina
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 16, 2015 via mobile

This motel has one of the nicest pool/jacuzzi areas I've swum in. They had a artist come in and painted lovely murals and it really adds to the indoor pool area The other BIG plus is that the pool stays open to midnight and opens at 6am. These are really great hours compared to most motels. My only complaint is... More 

Helpful?
1 Thank AlanFields
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Portsmouth, OH
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 12, 2015

The Comfort Inn in Zanesville is a very nice place to stay. We had a golf package from Eagle Sticks Golf Course and this was the hotel in the package. The room was clean with a king-size bed and many pillows. We were at the end of a hallway and there was not much noise although the hotel was full.... More 

Helpful?
1 Thank MurrayOhio
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Chippewa Falls
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 13, 2015

Okay, there are many things about this hotel that I do not recommend so please bear with me. Overall I must say that the customer service was good. It was easy to check in, and the front desk was fairly helpful with any questions or issues that we had. However, the impressiveness stopped there. Let's start with the pool, since... More 

Helpful?
1 Thank Valerie B
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Maricopa, Arizona
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 7, 2015

We found the hotel a little difficult to get to off the Interstate - could see it but not easy to get there. Once there, we found the desk clerk to be very friendly and willing to put us on the upper level to avoid noise. Room could use some updating and refreshing. Towels were a little "ratty". The clerk... More 

Helpful?
Thank refugee1046
Amy S, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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