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Holiday Inn Express Hotel & Suites Zanesville North

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1101 Spring St, Zanesville, OH 43701
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Holiday Inn Express Hotel & Suites Zanesville North
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126 Reviews from our TripAdvisor Community

Traveler rating
    83
    35
    6
    1
    1
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32
35
12
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Zanesville North
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Kalamazoo, Michigan
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

Nice place for an overnight. Breakfast was adequate. Room was clean and comfortable. Both my sister and I had a good night's sleep. Staff was friendly and professional. Only complaint was finding it...it is set up on a hill with a wonderful view but there are not any signs directing you to the location. We had to call the hotel... More 

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Berkeley Springs
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel was so nice! Upon entering the lobby, you are greeted by friendly staff and a huge fireplace! The whole hotel smells great (strange thing to comment on, I know). The continental breakfast featured sausage, biscuits and gravy, danishes, muffins, cereal, juices and much more. Rooms were clean and comfortable. This was my first trip to Zanesville, but it... More 

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Magnolia, Kentucky, United States
Top Contributor
55 reviews 55 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

I rely on this chain and Hampton Inn to rest my head while traveling. Usually I am confident that the pillows and mattress are comfortable and offer a decent night sleep. Unfortunannly this property fails in that endeavor. The property is pretty, the spaces clean and the breakfast adequate. The front desk was competent but not particularly friendly. The mattress... More 

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Amanda B, General Manager at Holiday Inn Express Hotel & Suites Zanesville North, responded to this review

Denise M., I want to thank you for taking the time to fill out this honest online review after your recent stay with us. I am very sorry to hear that the mattress and pillows were not what you expected. I understand that when staying in a hotel a good night’s sleep is top priority. I hope that you can... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

We were in town for the Spartan race (along with something like 75 other people staying in the hotel) and this was a great location. Quick access to the highway, super close to many restaurants, and the staff was very friendly and accommodating. The room size was generous with great additions like an indoor pool, and full breakfast. Would definitely... More 

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Hillsboro, Ohio
Top Contributor
52 reviews 52 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 4, 2014

nice size rooms,clean,comfortable bed,large hot tub and pool area,sits on hilltop with great view and great look at sunset.walking distance to a Steak&Shake,Tumbleweed,and Olive Garden.not too far off I-75,but need to follow hotel directions to get to hotel.nice variety at breakfast,staff very competent

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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

clean, friendly, breakfast was great. This is one of the nicer hotels I have stayed in. I would recommend it to any one traveling through!! It was a large room and my wife was I a wheel chair and we still didn't need the handicap room. The kids had a blast and close to everything.

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Robbinsville, New Jersey, United States
Top Contributor
71 reviews 71 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 24, 2014

I've stayed here several times over the past few years while visiting friends in the area and the hotel has always been nice. Good breakfast in the morning, great staff, and nice amenities all make the stay a pleasure.

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Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stay here every few years to visit family and I continue to recognize the same staff over and over. That really says a lot for the staff and management here. The place is spic-n-span, the staff is accommodating and always polite and the rooms are neat, clean and very comfortable. If you need (or want) to stay in the... More 

Was this review helpful? Yes 1
Troy, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

For a convenient stay for a night or two in Zanesville, this hotel is in the right place. The service there was average, but it is a newer hotel, so that makes up for it to the degree an "express" hotel can. Breakfast bar is typical. It was close to an Olive Garden, which happens to be one of my... More 

Was this review helpful? Yes 2
Houston, Texas
1 review
3 of 5 stars Reviewed July 31, 2014

I traveled all the way from Houston Texas to visit my grandkids and to visit the city I grew up in. The man running the breakfast bar smelled like a chimney and cursed like a sailor but all the employees were standing out front smoking so you smelled it before you even walked in the building. My grandkids are 5... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Zanesville North, responded to this review

Dear Helen M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More 

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