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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

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5555 Cerni Place, Youngstown, OH 44515
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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124 Reviews from our TripAdvisor Community

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Traveler rating
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    26
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Hartford, Connecticut, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

New clean hotel, they sell wine and adult beverages from a cooler in the lobby, and breakfast was great compared to other HIEs and competitors! The area is not too exciting, but the most to offer in many miles along I80. Staff is extremely helpful

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Paul G, Thank you so much for choosing our property. I'm so pleased that you were able enjoy the managers reception we have Monday-Thursday. It's our way of showing our appreciation to all of our loyal guests. I 'm really glad you were happy with your stay as well as our staff. We hope to see you in the... More 

New London, Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was traveling home from vacation and decided I'd gone far enough and was missing the Cavs game so we found this hotel. Staff friendly and helpful! Room very clean and comfortable! Food in morning was hot and tasty! Was a nice break from driving! Would stay again!

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Maverickmedic, Thank you so much for taking time to review our hotel. I am very happy to hear that the room was comfortable as well as the breakfast was tasty. I am glad to also hear that the staff was helpful and made you feel welcome. We look forward to having you as our guest if you are ever... More 

York, Pennsylvania
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for a family weekend and while the hotel is your typical medium rate hotel with average amenities, the staff seems to put it slightly above average. Front desk staff were very friendly and the cleaning staff treated you like family...making small talk. A nice plus was its proximity to a casino. Didn't plan for it, but when we realized... More 

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear camden2468, Thank you so much for taking the time to review our property. I am so glad to hear that the staff made you feel like family! We look at each of our guests as a new addition to our extended family. I'm happy that you were able to partake in some of the entertainment in the Youngstown area.... More 

Oakdale, Connecticut
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

On a driving tour and the only place not booked ahead was the Youngstown stop. If this hotel isn't new it is recently totally redo e. From the landscaping to the bathrooms everything is perfect. The breakfast buffet had it all including a pancake making machine. Can't beat this hotel at $114/ night.

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear MBD1957, Thank you so much for choosing our property. We are a 4 year old property and its so nice to hear you felt we were a new property. Our maintenance and housekeeping staff go above and beyond to keep our property in tip top shape. I'm glad you were pleased with your stay. We look forward to having... More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed May 18, 2015

Michelle, the GM does an excellent job in making sure her staff is empowered to make sure things are handled with whatever question I may have. I am dealing with my Mother's failing health so it is comforting to know I can count on Michelle and her staff to make me feel at home. From Beth, Cheesha, Kelly, Katyln, Jamie,... More 

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear PattyS, Thank you so much for the fantastic review. You are apart of our "Holiday Inn Family". Our job first and for most is customer service, and we try to make sure every guest leaves feeling the way you do. We often see many folks a night, but as you walk thru the doors until you depart we hope... More 

Baltimore, Maryland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 18, 2015

Great! Nice pool and perfect location. The room was very clean and bathroom was exceptional. The agent was friendly and knew what she was doing. Parking was safe and close to the hotel. I would definitely stay there again.

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear mlbarnes0218, Thank you so much for the fantastic review!! I am so very pleased to hear that you would choose our property again. I will let both the front desk and housekeeping know they did an exceptional job! We look forward to having you as our guest in the future. More 

Palos Hills, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

When I arrived on May 14th, 2015 I was more than pleasantly surprised that I was upgraded to a suite. I was very happy with the room and pleased with the employees' kindness and overall attitude. Looking forward to my next visit in late August!

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Laura_Van_Blaricom, I am so pleased that you were pleasantly surprised and enjoyed the suite! I will be sure to let the staff know that you appreciated their hospitality while you were staying with us. Thank you for taking the time to fill out a review for our property. We look forward to you visiting us again if you are... More 

Batavia, Illinois
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 28, 2015

Could not have asked for anything better! Cheesha was on staff when we arrived. Personable and promptly checked us in. Room was clean, comfortable bed, lots of TV channels, clean bathroom. Breakfast buffet was plentiful and Beth kept everything in order. Would definitely stay here again if and when we return to the area.

Was this review helpful? Yes
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Kniden, I am so happy to hear that your stay was perfect!! I will be sure to pass along to Cheesha and Beth that they made your stay even better. thank you so much for the wonderful review. We look forward to seeing you if you are in our area again. More 

Butler, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

I was in town for Knitters' Fantasy, a one day knitting show, held at a nearby high school. I arrived Friday around 3:00 PM and was greeted warmly by staff. Everything had that new hotel feel. My room was beautiful and clean. There was no funky smell which is an issue that drives me crazy. The TV featured HBO stations... More 

Was this review helpful? Yes 1
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear 1010montana, Thank You so much for the fabulous review!! I really appreciate you taking the time to let us know how we did. I am so pleased to hear that our staff and our room made you feel comfortable and at home. We look forward to having you stay with us in the future. Next time you will definitely... More 

Sault Ste. Marie, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 2, 2015

The pool was not working when we arrived. They said we could use the hotel next doors pool. Its 50 degrees out. OK. The web site said they had 3 full service restaurants within walking distance. They sent me and my 2 kids to The Ice House. Not appropriate. The rooms are new and clean. They have a small snack... More 

Was this review helpful? Yes 2
Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear janetanwar, Thank you so much for taking time fill out a review, we always appreciate our guests feedback. I do want to apologize for the pool being down during your stay. We had an unexpected problem in a room above our pool and had to shut it down until we completed the repairs. We were offering our guests use... More 

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