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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

2.5 of 5 5555 Cerni Place, Youngstown, OH 44515
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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109 reviews from our community

Traveler rating
    81
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    2
    2
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60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Norwalk, Connecticut
Top Contributor
94 reviews 94 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 15, 2014

Great, clean, well run hotel just off I-80 in Youngstown. The included breakfast was a great money and time saving convenience. The pool offered the perfect refresher after, and before a long road trip. Front desk staff was helpful and welcoming.

Was this review helpful? Yes
Michelle S, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Brune74, Thank you so much for the great review! Our entire staff appreciates the positive feedback. I am so glad to hear that you enjoyed breakfast and the pool. We strive for each of our guests to feel they are at home while they are at our property. We hope to see you again if you are ever in... More 

West Seneca, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

We chose this hotel to stay at while visiting a craft show a few towns away. We wanted something cheap and nice. This hotel was awesome. It is fairly new so everything was super clean and the staff was awesome. Great FREE hot breakfast in the AM. The highlight was the pool for the kids. Since it wasn't so nice... More 

Was this review helpful? Yes
Michelle S, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Thank you so much for the great review!!! I am so thrilled to hear you enjoyed your stay at our property. Hopefully of your travels ever bring you to the Youngstown area you will stay with us again . More 

Nw Indiana
Top Contributor
81 reviews 81 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 16, 2014

New, clean, friendly, quiet... everything you could want in a nights stay including a reasonable price. Large selection for breakfast will start your day out right. Easy access off of the highway. Nice pool area and large breakfast room.

Was this review helpful? Yes
Michelle S, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Valpofred, Thank you so much for such a great review! I am so pleased to hear that you enjoyed your stay at our hotel. Our entire staff strives for excellence each and every day; wonderful compliments like yours let us know we are succeeding !! We hope top see you again if you are ever in Youngstown. More 

Morristown, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed October 15, 2014

This is a very clean and well maintained hotel. The staff is friendly and welcoming. We enjoyed the pool area with the hot tub and thought it was a great idea to have a nightlight in the bathroom. All hotels should have one! Overall a very pleasant stop over!

Was this review helpful? Yes
Michelle S, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear debdi45, It is always so nice to hear that our staff did a great job. We strive to make our hotel your home away from home. I'm also glad you got the opportunity to enjoy our pool and whirlpool, its always relaxing after a long trip in the car. I'm pleased to know that the nightlight helped make your... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed September 16, 2014

Staff is great and really seems to care about their customers. Hotel is very nice and clean. Hd a great stay. We had one minor issue with the room and it was taken care of immediately. Really liked the curfew for teenagers. I believe they had that because there were a number of baseball teams staying at the hotel. Good... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear aaron69696, Thank you so much for such a nice review. I do apologize that there was any issue with your stay, but I am very pleased to know my staff did such a great job fixing it for you. Any time we have different types of teams staying at our hotel, they are required to follow our house rules.... More 

Anaconda
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 8, 2014

Have never stayed in the area before and found this hotel to be excellent. Widest variety of breakfast choices that I have seen. Pool and hot tub were clean. The hotel is close to the freeway and has fuel and restaurants nearby. Beds were comfortable and wide choice of cable channels. Will stay again and recommend when visiting family in... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear shootingstar2, Your title says it all. Thank you so much for staying with us and recommending us to others. There is no bigger compliment to my staff than to know you would rate us #1. I am very happy you enjoyed everything about your stay, from our wide options of breakfast items to the comfort of our beds. Customer... More 

cincinnati
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 19, 2014

I travel 5 hours to Boardman occasionally and stay at Holiday Inn on McKay/South Ave and have always been perfectly satisfied with my stay. This trip, they were fully booked, so I chose the Austintown Holiday Inn Express. It is the first time I've stayed at HI Express. Our suite was very clean and well-appointed, the beds were wonderfully comfortable,... More 

Was this review helpful? Yes 2
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear eHestia, Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority here at our hotel. I do apologize you did not get the sleep you deserved to get. At our hotel we do try to accommodate those families who have children the best we can by putting them on the first... More 

USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

This is by far the nicest Holiday Inn Express I've ever stayed at. It was spotlessly clean, had helpful and courteous employees, comfortable beds and the breakfast was above and beyond what I expected. It's brand new and has a lot of nice touches. Large bathrooms, extra soaps and shampoos, a quiet a/c unit, and a breakfast area with enough... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Rach460, WOW... Thank you so much for all the wonderful things you said about our award winning hotel. It is review like yours that motivate my staff to keep going above and beyond for our guests. I'm really glad you got to enjoy everything we have to offer here. The little extra amenities, along with the variety of breakfast... More 

Jerusalem, Israel
Top Contributor
105 reviews 105 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 5, 2014

It is very convenient if you have a business in the area. It is clean (not perfectly), the rooms are spacious, breakfast modest, but good enough by USA standards. There is a trade center nearby. I would recommend to put more road signs leading to the hotel, as this is a main crossroad.

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Zeituni, Thank you for taking the time to review your recent stay with us. I am very glad you found our hotel convenient for your business needs. We are listed on a few road signs leading up to our exit, I am sorry if there was some trouble finding our hotel. I do hope you stay with us again... More 

Toronto
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 2, 2014

Now to be fair this is a great hotel and I'd give it another 1/2 star if I could. We were at the Homewood Suites OSU the night before we stayed here. That is why I'm giving it a lower rating. This hotel offers just slightly less than the Homewood Suites hotel for around the same price. The rooms are... More 

Was this review helpful? Yes 1
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Robertsky, Thank you for nice review. I am sorry we were not able to make that 1/2 star possible for you. Unfortunately, we are not able to provide as much as the Homewood Suites, since we are not an extended stay property. I am very glad you did enjoy what we do have offer. Like our nice variety of... More 

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Additional Information about Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

Address: 5555 Cerni Place, Youngstown, OH 44515
Phone Number:
Location: United States > Ohio > Youngstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Youngstown West Niles i-80 Hotel Austintown
Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area Ohio

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