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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area

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5555 Cerni Place, Youngstown, OH 44515
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area
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113 reviews from our community

Traveler rating
    83
    25
    3
    2
    0
See reviews for
61
11
3
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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2 reviews
5 of 5 stars Reviewed 1 week ago

hotel looks new, staffs very accomodating and greets with a smile, room is so clean and spacious. bed covers to bath towels are so clean too and they have everything you would need at the bathroom.Internet connection is awesome. Exceeds expectation compared to some Holiday Inn hotels I've been to. I highly recommend this hotel. Will stay again.

Was this review helpful? Yes
Wallingford, Connecticut
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights while on a road trip to St. Louis. Staff was accommodating when I needed to add on an extra night to my stay due to weather and breakfast was decent. My room had a few small problems (shower didn't drain that we'll and shower head was coming off the wall) but it was clean. Good... More 

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Michelle S, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Krzemke, Thank you so much for taking time to let us know how your stay was. We strive to give each of our guests a stay the can rate a "10" . We appreciate you letting us know about the shower, we had our maintenance staff correct the issue in the room. I am so glad to hear that... More 

Staten Island, New York
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2015

Everything you need is here. Rooms are comfortable and clean. Employees are very friendly and helpful. I recommend getting the Breakfast included with your room. Well worth it. They also offered complimentary appetizers in the main room from 6-8pm. We asked for a late check-out which was not a problem at all. Many restaurants close by.

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Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Bill P, Thank you so much for taking the time to fill out a survey. We truly appreciate all the wonderful things you had to say about our property. I am so pleased to hear that your stay was comfortable and the staff treated you well during your stay. We strive to give 100% to each of our guests... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed here twice in two weeks during a long drive where we needed a stop-over. It's pretty much what you'd expect from a travel hotel, but is very new so it feels much nicer than similar properties. The pool was clean and a refreshing break for my son. Staff were all very friendly, helpful and efficient. The breakfast food quality... More 

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Michelle S, General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear C_A_M_W717, Thank you so much for taking the time to review our property. As an award winning property, we do strive to make each of our guests stay amazing. I am so glad to hear that you were able to utilize the pool. We do try and offer our guests a wide variety of options for breakfast, as well... More 

Norwalk, Connecticut
Top Contributor
100 reviews 100 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 15, 2014

Great, clean, well run hotel just off I-80 in Youngstown. The included breakfast was a great money and time saving convenience. The pool offered the perfect refresher after, and before a long road trip. Front desk staff was helpful and welcoming.

Was this review helpful? Yes 1
Michelle S, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Brune74, Thank you so much for the great review! Our entire staff appreciates the positive feedback. I am so glad to hear that you enjoyed breakfast and the pool. We strive for each of our guests to feel they are at home while they are at our property. We hope to see you again if you are ever in... More 

West Seneca, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2014

We chose this hotel to stay at while visiting a craft show a few towns away. We wanted something cheap and nice. This hotel was awesome. It is fairly new so everything was super clean and the staff was awesome. Great FREE hot breakfast in the AM. The highlight was the pool for the kids. Since it wasn't so nice... More 

Was this review helpful? Yes
Michelle S, Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Thank you so much for the great review!!! I am so thrilled to hear you enjoyed your stay at our property. Hopefully of your travels ever bring you to the Youngstown area you will stay with us again . More 

Nw Indiana
Top Contributor
86 reviews 86 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 16, 2014

New, clean, friendly, quiet... everything you could want in a nights stay including a reasonable price. Large selection for breakfast will start your day out right. Easy access off of the highway. Nice pool area and large breakfast room.

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Michelle S, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear Valpofred, Thank you so much for such a great review! I am so pleased to hear that you enjoyed your stay at our hotel. Our entire staff strives for excellence each and every day; wonderful compliments like yours let us know we are succeeding !! We hope top see you again if you are ever in Youngstown. More 

Morristown, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

This is a very clean and well maintained hotel. The staff is friendly and welcoming. We enjoyed the pool area with the hot tub and thought it was a great idea to have a nightlight in the bathroom. All hotels should have one! Overall a very pleasant stop over!

Was this review helpful? Yes
Michelle S, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear debdi45, It is always so nice to hear that our staff did a great job. We strive to make our hotel your home away from home. I'm also glad you got the opportunity to enjoy our pool and whirlpool, its always relaxing after a long trip in the car. I'm pleased to know that the nightlight helped make your... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed September 16, 2014

Staff is great and really seems to care about their customers. Hotel is very nice and clean. Hd a great stay. We had one minor issue with the room and it was taken care of immediately. Really liked the curfew for teenagers. I believe they had that because there were a number of baseball teams staying at the hotel. Good... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear aaron69696, Thank you so much for such a nice review. I do apologize that there was any issue with your stay, but I am very pleased to know my staff did such a great job fixing it for you. Any time we have different types of teams staying at our hotel, they are required to follow our house rules.... More 

Anaconda
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 8, 2014

Have never stayed in the area before and found this hotel to be excellent. Widest variety of breakfast choices that I have seen. Pool and hot tub were clean. The hotel is close to the freeway and has fuel and restaurants nearby. Beds were comfortable and wide choice of cable channels. Will stay again and recommend when visiting family in... More 

Was this review helpful? Yes
Alyssa J, Assistant General Manager at Holiday Inn Express Hotel & Suites Youngstown W - I-80 Niles Area, responded to this review

Dear shootingstar2, Your title says it all. Thank you so much for staying with us and recommending us to others. There is no bigger compliment to my staff than to know you would rate us #1. I am very happy you enjoyed everything about your stay, from our wide options of breakfast items to the comfort of our beds. Customer... More 

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