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BEST WESTERN Wooster Hotel

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243 E. Liberty St., Wooster, OH 44691
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Best prices for: 1 room 1 guest
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BEST WESTERN Wooster Hotel
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BEST WESTERN Wooster Hotel
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108 reviews from our community

Traveler rating
    40
    35
    18
    8
    7
See reviews for
40
11
6
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Cleveland, OH, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Best Best Western we've ever used. Clean and lovely. Courteous staff. Only issue was with somewhat slow internet speed, but may have been because there were many teens staying in the hotel due to a writing competition for middle schoolers in the area (the purpose of our visit as well). Affordable and comfortable. Breakfast choices were wide and varied. I... More 

Review collected in partnership with Best Western

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Pennsylvania
Top Contributor
182 reviews 182 reviews
62 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one. Night while in the area on business and were very pleased. The bed was very comfortable, the room was spacious and clean, and the breakfast was delicious. In addition to usual breakfast items they had sausage, biscuits and gravy, breakfast potatoes, 6 kinds of cereal, it was a very nice spread. The bed was very... More 

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Jonathan K, Thank you so much for your review. It is always very pleasant to hear from satisfied guests. Since you enjoyed the unusually large amount of choices for breakfast and are very comfy guest rooms, we hope you also got a chance to explore the beautiful historic town of Wooster. Especially downtown, since we are only blocks away... More 

San Antonio, United States
1 review
3 of 5 stars Reviewed April 8, 2015

Have always enjoyed staying at the Best Western, although the Wooster location has the worst Internet service I have ever experienced in the U.S. Best Western has always been on my top 10 locations to stay while on Business, but in Wooster, OH I will have to consider an alternate hotel due to my work requirements for internet use.

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Julius V, Thank you for your review of your stay. We were very glad to hear of your overall satisfaction with our hotel. We have made note of your dissatisfaction with our internet. We realize that properly working internet is essential to many of our guests. We would like to let you know we are reviewing our options for... More 

Anna, United States
1 review
5 of 5 stars Reviewed March 29, 2015

We stayed at the Best Western in Wooster, OH the night before a conference we attended. We arrived at 8:45 at night and the front-desk clerk was very helpful in getting us checked in quickly. We were very pleased with how clean and comfortable our room was. The employees were very helpful at breakfast and the front desk clerk helped... More 

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Marnell S, Thank you for your wonderful review. We were pleased to see that you enjoyed the excellent service we work so hard to provide for each and every guest at our hotel. We will make sure to pass along your compliments to all of the staff. We are happy to see you are on your way to enjoying... More 

Libertyville, IL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

Upon arrival late night, the tea maker in the room did not work. The one in a room next to mine, which was empty, did work. So, the hotel staff made me move into the other room after I packed out (instead of switching the tea maker). I had to wait like half an hour to get connected to the... More 

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Jozsef R, Thank you for your candid review. We were deeply concerned to see that your stay did not meet your expectations. It is never the intention of our staff to make a guest do anything they do not want to do. It was the intention of our Front Desk person on duty to get you into a room... More 

Kansas
1 review
4 of 5 stars Reviewed March 20, 2015

We stayed here during a auction of our family farm. It was a great location for extended family to stay at one location and be close to downtown Wooster restaurants and amenities. Staff was very friendly and helpful. Rooms have been completely remodeled and were very clean. The internet connection was the only problem, it was very slow.

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear KansasBride, Thank you for your wonderful thoughts. Your family was a joy to have has guests and we loved serving you. We hope everything went all right with the sale. We hope your travels bring you back this way again. Best Regards, Best Western Management More 

Asheville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2015

Very nice place to stay. Staff was very warm and friendly. From reservations to check in, our stay, breakfast to check out we had a terrific experience. Nice clean room and bathroom. A little outdated lobby area, but looks like they are starting a face lift. Nice breakfast room and good quality food and selection.

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Tony I, Thank you for your wonderful review. We never tire of hearing positive feedback from our guests. We appreciate you specifically mentioning the areas that gave you the most satisfaction and acknowledging the improvements in progress. We are extremely pleased to be able to offer our guests an excellent accommodation and a spectacular experience with nearby Downtown Wooster's... More 

wooster
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Friendly staff, great breakfast, and clean comfortable room. Very satisfied with my stay. I stayed here before the renovations and it was nice place to stay. Even better now. I definitely will stay there again. I have also rented the one banquet halls in the past. I noticed those were being renovated as well.

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Carla M, Thank you kindly for all your wonderful remarks on your recent stay at our hotel. It is always nice to hear positive feedback on the excellent service we always try to provide. It is especially nice to hear from repeat guests their views on recent and ongoing renovations. We look forward to seeing you again real soon.... More 

Parma, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 8, 2015

Was in toen for a conference and chose Best Western for our stay. we were greeted immediately by Dee Dee with a smile and hello. Room accomadations were great, but we needed a refrigerator. we called down stairs and within minutes one was delivered to our room. The room was clean & warm. The beds were comfortable. The bathroom was... More 

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear William S, We were immensely glad to see that you had such an outstanding stay at our hotel. Dee Dee is usually our A.M. Front Desk person and has the pleasure of meeting our guest first. We are extremely glad to have someone with her quality of service to represent us. All of our staff are excellent as you... More 

1 review
5 of 5 stars Reviewed March 4, 2015

This is by far the hotel with the best location in wooster! Located right in downtown wooster, close walking distance to the towns best restaurants. The rooms were very clean and spacious. The service was great, the staff was friendly, and the hotel amenities were superb. I would recommend this hotel to anyone, and for any occasion. Five stars!

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Mike Z, Wow! Thank you so much for such a warm and complimentary review. We work so hard to provide each guest with an outstanding experience when they choose us over the competition, so it is very rewarding to hear back from guests that we have achieved our goal. It does help, as you say, to be close to... More 

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