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All 8 Wooster hotels

BEST WESTERN Wooster Hotel

2.5 of 5 Hotel   |   243 E. Liberty St., Wooster, OH 44691
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Ranked #6 of 8 Hotels in Wooster
A recent review
4 of 5 stars reviewed 3 days ago
Newburgh_NYJohn Newburgh, NY
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85 reviews from our community

Traveler rating
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    27
    16
    7
    6
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33
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newburgh, NY
Top Contributor
89 reviews 89 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is an older downtown property, kept nicely with many updates. Very friendly stall, CLEAN. Good food close, very good value and local hero shop 2 blocks not to be missed, there is a high end steak place close

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Newburgh_NYJohn, Thank you so much for your very nice review. We are extremely pleased when we hear that a guest as enjoyed their stay so much and that our service has made them happy. We are glad you had the opportunity to experience some of the excellent food choices we have within walking distance of our hotel. Hope you... More

Massena
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I were on our way home from Bowling Green, KY. We got a little lost and ended up in Wooster, OH. We went to the first place we sighted and it turned out to be very nice. The room was clean and comfortable even though it was a little dated. The young lady that checked us in... More

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear David S., Thank you for your great review. We appreciate your kind words and we are glad you stumbled upon us during your travels. Just to set the record straight...people like you are the "elite" people to us. We hope you will visit again soon when you travel this way. We are sure there are many more wonderful things... More

Decatur, United States
1 review
4 of 5 stars Reviewed August 17, 2014

The staff was very nice staff, Our room was clean, The breakfast was nice. We take that into consideration for price of hotel. We would stay again if traveling to this area. I am sure we will be back thru

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Jennifer M, Satisfied and happy guests, we love them! Thank you for your lovely review. It is always good to see that we have made a guest's stay an experience they will remember fondly in the future. We hope to see you again real soon, until then take care of yourself. Sincerely, BW Management and Staff More

charleston, United States
2 reviews
2 of 5 stars Reviewed August 15, 2014

this is an older propety that has the benefit of being in the newly renovated downtown city of Wooster. The hotel DOES have a bar, is convenient to all the best restaurants in Wooster, and the staff is nice. The rroms are old, a bit smokey, eventhough the rooms are Non-smoking, and the cleanliness is sub par. Thankfully, the rate... More

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Joe D, Thank you for your recent review and your honest opinions. It is our utmost goal to offer our guest clean and comfortable rooms, if for any reason you did not find this to be true, we hope you informed the front desk so they could address the issue immediately. There are many things that our front desk... More

1 review
3 of 5 stars Reviewed August 9, 2014

The hotel is tired-looking, needing to be updated and fresh. The room was clean, the bedding was fresh. It was adequate, but I would not stay another night. The exterior doesn't appear inviting, the plants were stringy, areas needed to be swept.

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear 84annab2014, Thank you for your candid review. Although it was disappointing for us to see you found your stay so unsatisfactory. We use all our feedback (negative or positive) to help maintain and improve where necessary to insure our guests are well taken care of and enjoy their stay to the utmost. We hope you will reconsider and give... More

Worcester, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 5, 2014

This is an excellent location for enjoying the Ohio Light Opera summer season or exploring Northeastern Ohio year round. Though somewhat aging, the hotel is well maintained and the staff friendly and helpful. Located at a central crossroads, the hotel is walking distance to all the central businesses, the library, and College of Wooster. Rooms are clean and comfortable. Included... More

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Mary Lee L, Thank you for your fantastic review. We greatly appreciate your warm and kind thoughts. We are sure fellow travelers will also enjoy all the information you made available to them. We look forward to seeing you again soon! Sincerely, BW Management and Staff More

Taylor, Michigan
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

nice place, friendly staff and nice room. Comfortable, quiet and relaxing after a long day of driving and needing some rest. Easy access from the main highways and checking in and out no issues. elevators, pop machines, ice machines very accessible.

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Tinkcelli, Thank you so much for your recent review. We were extremely pleased that the hard work we put into serving our guests brought you such a satisfactory stay. Hope to see you again real soon, until then, happy travels. BW Management and Staff More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed August 5, 2014

I would not recommend this hotel .Rooms are average. Television service unreliable. Continental breakfast served on paper plates! Dining room staff had a gratuity cup out !Front desk hung up prematurely during complaint call! Not many dining choices on a sunday, front desk personnel were not very helpful recommending dining places.

Review collected in partnership with Best Western

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear williambL3935LZ, We are disappointed to see that you found your stay less than satisfying. Our goal here is always to offer our guests a superior stay. We appreciate your candid, if somewhat painful review. We will be doing what we can to address the issues you mentioned and hope you will try us again on your next trip through... More

West Virginia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

Motels outside looks older but inside she's a gem staff was very nice motel is clean and well maintained rooms are modern with flat screen TVs I will be staying here my next time in town after twenty years on the road staying in motels 9 months out of the year I try to be fair on my reviews

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Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Smurftraxs, Thank you for your glowing review. We really enjoy hearing from experienced travelers how we do compared to their previous hotels. We hope to see you again soon when you are traveling in our area. Happy travels, BW Management and Staff More

Grand Rapids, United States
1 review
5 of 5 stars Reviewed July 25, 2014

The staff at the Best Western Wooster are very helpful. I enjoy my stay there. I travel a lot for business so it is nice that they make me feel like I am coming home. They are always trying to make the trip easier on me.

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Marita, Thank you for your review. We really enjoy seeing your smiling face each time you come to stay. We are really going to miss you when your business slows down and you won't need to stay with us as often. See you soon, BW Management and Staff More

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Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E. Liberty St., Wooster, OH 44691
Phone Number:
Location: United States > Ohio > Wooster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
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Also Known As:
BEST WESTERN Wooster Hotel Ohio
Wooster Best Western

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