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BEST WESTERN Wooster Hotel

2.5 of 5 243 E. Liberty St., Wooster, OH 44691
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BEST WESTERN Wooster Hotel
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BEST WESTERN Wooster Hotel
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98 reviews from our community

Traveler rating
    34
    33
    17
    8
    6
See reviews for
38
10
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • All months
    (98)
  • Mar-May only
    (26)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (19)
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1 review
5 of 5 stars Reviewed yesterday NEW

This is by far the hotel with the best location in wooster! Located right in downtown wooster, close walking distance to the towns best restaurants. The rooms were very clean and spacious. The service was great, the staff was friendly, and the hotel amenities were superb. I would recommend this hotel to anyone, and for any occasion. Five stars!

Was this review helpful? Yes
Rochester Hills, United States
1 review
2 of 5 stars Reviewed 1 week ago

After being assigned a room, the clerk assigned the same room to another individual. Needs to say we were both surprised when the person walked in thinking nobody was there. Not a good situation. Furthermore, there was no hot water for a morning shower. Cold showers are not conducive to clean bodies.

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Tracey P., Thank you for your honest, if painful, review. Honest feedback is always appreciated because it helps us know where we are doing well and where improvements can be made. Because of your review we have gone over procedures with our front desk staff about how to stay focused so that errors such as yours do not occur... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wooster is a quaint little town and worth a visit. This is one of the better Best Western I've stayed in. The rate could be better but I would rather spend a few bucks This hotel was very clean and the rooms are very comfortable. The service was exceptional. Highly recommended. I will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear 365dons, Thank you so much for your wonderful review. We overjoyed to hear that you were so pleased with your stay at our hotel and was also able to visit our lovely town. We look forward to seeing you again real soon. Until then travel safely! Best Western Management and Staff More 

Fargo, North Dakota
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very comfortable beds. The couple nights I have stayed have gotten a very good night sleep. Staff is always friendly. Hotel always clean, quiet, and comfortable. Enjoy downtown Wooster and the good places to eat.

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear jiml376, We are really glad to hear that you not only got enjoy all the great things about staying in our hotel but all the wonderful benefits of our downtown Wooster location. We look forward to seeing you again on your next trip through our area and we will pass on all the very nice compliments from your review.... More 

Las Vegas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

comfortable, roomy clean, I am a bona fide road warrior....I have traveled across the country for 37 years spending over 230 nights per year in a hotel.......The Best Western in Wooster, Ohio is perfect for the business traveler.......The owner even went out of his way to be friendly and his personality carries right over to his productive well trained staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear Walter H, Thank you so much for your glowing description of your recent stay at our hotel. It is always good to hear from an experienced traveler such as yourself, how we stack up to the competition. We will make sure to pass on to the staff your high praise of them so they know their hard work has... More 

Peterborough, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

I stay at this particular motel frequently each year. They have AMAZING staff, friendly, accommodating and overall just great!!! Rooms are spacious, up to date with very nice decor. Breakfast is included and there is always plenty of delicious items to choose from. The pool is clean and inviting and the outdoor area around the pool is wonderful for relaxing... More 

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear nurseallyRN, Thank you for your wonderful review. We love new guests but there is nothing like knowing guests like you who come back for repeat visits. People like you let us know we are doing a good job and we are appreciated. We work very hard to make our guests feel special and appreciated. It helps that we are... More 

Scottsdale
2 reviews
5 of 5 stars Reviewed December 12, 2014

Stayed at BW Wooster OH. Have stayed at several BW's all across the US and Europe and have never been disappointed. So, when I was looking for a place to stay, I was happy there was a BW. Checked the rates and they fit my per diem. BW Wooster lived up to my expectations. Clean, great staff, and within 5... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing Director at BEST WESTERN Wooster Hotel, responded to this review

Dear roxster69, It was a pleasure to serve you. We are glad that you find Best Western Hotels so satisfactory in general but we are extremely pleased to see that you found your stay with us here in Wooster exceptional. Going the "extra mile" is an expectation you will come to look forward to each time you stay with us.... More 

Bangalore, Karnataka, India
1 review
4 of 5 stars Reviewed November 30, 2014

We were among very few visitors over Thanksgiving weekend and the staff was still very friendly, accommodating, and they took such great care of us! Rooms were clean, shower was great, and the breakfast was decent. Easy walking distance to the main drag in Wooster.

Was this review helpful? Yes
Helen G, marketing director at BEST WESTERN Wooster Hotel, responded to this review

Dear Meg V, Thank you for your kind remarks. Customer care is always a priority with us whether for 1 guest or a full house. We are glad that you enjoyed your stay with us. The staff will be pleased that you were happy with their services. We hope you will come back whenever you are in the area. Thank... More 

Girard, Ohio
1 review
5 of 5 stars Reviewed November 8, 2014

Beautiful Hotel inside and out. It is close to everything! The staff told us where certain places were located and suggested good places to eat. The hotel lounge is not open on Sunday nights. We would have went there if it was open. We just felt the price was a little high even with our discount considering where we were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Helen G, Marketing at BEST WESTERN Wooster Hotel, responded to this review

Dear C6645HUrobertg, A review like yours is exactly the kind of review we look forward to getting! We know you think the price was just a little high but we promise to use every dime to make the guest experience the best it can be. It looks like from your review we have an excellent start. We hope we can... More 

Lorain
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 3, 2014

\We stayed at this Best Western on Halloween night this past weekend. The rooms were clean enough (a few pieces of trash on the carpet) and the shower was great. It actually had a great showerhead on it and plenty of water presssure. The heat worked well and the bed was comfortable. The continental breakfast looked good and my wife... More 

Was this review helpful? Yes
Helen G, Marketing at BEST WESTERN Wooster Hotel, responded to this review

Dear rb_dowg, We are glad you got to participate in the entertainment our in-house lounge was able to provide. Our Bar Manager has a great way of coordinating local events into our hotel so the guests can enjoy some of the local flavor while they are here. He also does a great job organizing events held in our banquet halls.... More 

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Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E. Liberty St., Wooster, OH 44691
Phone Number:
Location: United States > Ohio > Wooster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
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Also Known As:
BEST WESTERN Wooster Hotel Ohio
Wooster Best Western

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