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Holiday Inn Wilmington

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123 Gano Road, Wilmington, OH 45177
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Holiday Inn Wilmington
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Holiday Inn Wilmington
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63 reviews from our community

Traveler rating
    21
    25
    9
    5
    3
See reviews for
21
9
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, OH
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 3, 2015

I was here for a business conference at the adjoining Roberts Centre. First - The rooms are very nice, very spacious and very clean. The bed is very comfortable and the pillows are almost as good as mine at home. Most of the staff is pleasant, although the check-in person had a bit of a careless attitude and the cleaning... More 

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bowdog45, General Manager at Holiday Inn Wilmington, responded to this review

Thank you for bringing this issue to our attention. Our hotel typically doesn't have issues with hot water supply, but this is very concerning to us. I have asked our Chief Engineer to investigate this to ensure the problem was an isolated problem (to your room) and not pervasive to the entire property. Sincerely, Bruce Maclennan General Manager More 

Chalfont, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 12, 2014

I booked this place as it was the highest rated in Wilmington for my recent business trip. The front desk was slow and not very responsive. The bar closed quite early. The room was not well lit, did not have many outlets, and is in desperate need of an upgrade. The one big positive is that the bathroom was updated... More 

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IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear roarlions1, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. While we appreciate your comments regarding the bathrooms, it is truly regrettable to hear that the front office services and lack of continental breakfast.... More 

Quincy
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

While the facility is excellent and the hotel is very grand looking, the walls are very thin. First night, the baby next door cried several times during the night, awakening us each time. The next night, baby was gone, but man staying there had a deep cough. It sounded like he was in our room. Not conducive to a good... More 

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philly
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 31, 2014

Recently stayed there for a National dog show. There was a fire at the Chicago Airport so some of the guests decided they'd like to stay in their rooms even though it was booked for the next guests. The staff was extremely nice and helpful and tried their best to get our rooms cleaned for us quickly. We have large... More 

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Fort Valley, Georgia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 5, 2014

I was at this hotel for a week for a dog show. The dog show was held at the Roberts Center which is a medium size convention center adjacent to the hotel. What I liked: 1) The biggest takeaway is the Staff. They are great, they always are helpful, they work late to make sure things get done and they... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 4, 2014 via mobile

Hotel is clean, but front desk is unorganized. Was first person of day to request roll away, they charged me for it, but didn't save me one.....so kid slept on floor. Rooms only have full size beds. Holiday Inn 5 miles away has queen beds & continental breakfast for same price.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear Karen M, Thank you for taking the time to post a review of our property. It is pleasing to know that you found our property well maintained. However, it is regretful that the service you received is below par. We take all feedback seriously and your comments will be instrumental for us to improve on what we can offer... More 

So California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 4, 2014

My stay at this hotel was for a dog show in the Roberts Center. I couldn't have asked for a better stay. The wonderful staff was very friendly and helpful. Regardless if it was housekeeping, maintenance, desk or restaurant, they all greeted everyone with a smile. As a solo traveler I felt completely safe and I would definitely return to... More 

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Lomira, Wisconsin
Top Contributor
88 reviews 88 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 28, 2014

We were here for a dog show - so those who don't show dogs shouldn't be turned off - because they keep the facility separate and are very careful to keep it clean. We could not have asked for a better experience. Great rooms, clean and odor free. Amazing staff - from the housekeepers to the manager - it was... More 

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Fairborn, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 25, 2014

We stayed at this hotel because it was close to the Ohio Renaissance Festival. They gave us a special rate and it also included 2 free tickets. We checked in after the festival, which was quick and easy and the staff was very nice. The lobby in this hotel is very large and fancy. There is also a Max and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear driveanywhere, Thank you for taking the time to complete a review on your stay. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room accommodation, bathroom amenities and easy check in experience. However, it seems that we were not able to provide an... More 

Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 11, 2014

Nice hotell couple miles away from wilmington centrum, very spesial thanks from dog yards it fantastic when you travel with dog. Nice food and very comfortable hotel room, if i come neaby i will come here again :)

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