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Holiday Inn Wilmington

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123 Gano Road, Wilmington, OH 45177
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Holiday Inn Wilmington
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68 Reviews from our TripAdvisor Community

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Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (11)
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    (23)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The staff was friendly but the hotel was not worth $120 a night....should be a $50 a night hotel. Looks all fancy in the lobby but the rooms were far from what I would expect for a Holiday Inn. First of all it smells like an old musky mildewed house throughout, then everything is old, in the bathrooms the faucets... More 

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Hoboken, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

From the moment my colleagues and I arrived at this hotel, we had a horrible stay. The front desk was incredibly rude to us when we asked about an early check-in or getting a cot in the room. A simple no I'm sorry would have been fine, but instead we got lots of unnecessary attitude. But the worst part was... More 

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Columbus, Ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 9, 2015 via mobile

The hotel was completely booked the night we arrived (10:45 pm) and only a king room for 2 adults/2 kids was available. I had Hotwired the room but I've never had trouble getting two beds. The front desk was awesome and found us a handicap room (one bed) so we could split up. (daughter had to leave by 5:45am so... More 

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East Amherst
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stopped here on our way up North. Loved the clean and accommodating rooms! We were delighted that this hotel was also pet friendly; we are responsible pet owners and always treat where we stay like our home. The front office and restaurant staff were also great! What would upgrade this hotel? Offering a continental breakfast and matching room rates... More 

Was this review helpful? Yes 1
Fl
Level Contributor
131 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed April 9, 2015

Used to be a great Hotel but has run down... from previous visits -pool out of order - windows leaking- dirty elevator .. I don't know what happened but it's a shame the staff is still great as always ..checked out early and stayed at the Hampton Inn which was a great move

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Cincinnati, OH
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 3, 2015

I was here for a business conference at the adjoining Roberts Centre. First - The rooms are very nice, very spacious and very clean. The bed is very comfortable and the pillows are almost as good as mine at home. Most of the staff is pleasant, although the check-in person had a bit of a careless attitude and the cleaning... More 

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bowdog45, General Manager at Holiday Inn Wilmington, responded to this review

Thank you for bringing this issue to our attention. Our hotel typically doesn't have issues with hot water supply, but this is very concerning to us. I have asked our Chief Engineer to investigate this to ensure the problem was an isolated problem (to your room) and not pervasive to the entire property. Sincerely, Bruce Maclennan General Manager More 

Chalfont, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 12, 2014

I booked this place as it was the highest rated in Wilmington for my recent business trip. The front desk was slow and not very responsive. The bar closed quite early. The room was not well lit, did not have many outlets, and is in desperate need of an upgrade. The one big positive is that the bathroom was updated... More 

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IHGCare, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear roarlions1, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. While we appreciate your comments regarding the bathrooms, it is truly regrettable to hear that the front office services and lack of continental breakfast.... More 

Quincy
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

While the facility is excellent and the hotel is very grand looking, the walls are very thin. First night, the baby next door cried several times during the night, awakening us each time. The next night, baby was gone, but man staying there had a deep cough. It sounded like he was in our room. Not conducive to a good... More 

Was this review helpful? Yes 1
philly
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 31, 2014

Recently stayed there for a National dog show. There was a fire at the Chicago Airport so some of the guests decided they'd like to stay in their rooms even though it was booked for the next guests. The staff was extremely nice and helpful and tried their best to get our rooms cleaned for us quickly. We have large... More 

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Fort Valley, Georgia
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 5, 2014

I was at this hotel for a week for a dog show. The dog show was held at the Roberts Center which is a medium size convention center adjacent to the hotel. What I liked: 1) The biggest takeaway is the Staff. They are great, they always are helpful, they work late to make sure things get done and they... More 

Was this review helpful? Yes 1
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