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Red Roof Inn Cleveland East - Willoughby

2.0 of 5 4166 State Route 306, Willoughby, OH 44094
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Certificate of Excellence 2014
Red Roof Inn Cleveland East - Willoughby
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Red Roof Inn Cleveland East - Willoughby
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178 reviews from our community

Traveler rating
    71
    58
    30
    11
    8
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50
31
32
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Cleveland East - Willoughby
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Spokane, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

We were unfamiliar with Red Roof Inns and relied on other reviews to make our choice of the motels we stayed in on our recent trip back east. We stayed 5 nights in 3 different Red Roof Properties - Willoughby, Rochester and Buffalo. All were clean and comfortable, as nice as any of the places we usually stay, often paying... More 

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Kathy, I am excited Red Roof impressed you and thanks for giving us an opportunity to WOW you! I appreciate you recognized our Housekeepers and their efforts in cleaning rooms and our entire staffs friendliness. When traveling in the future, be sure to use your Redicard and take advantage of all the savings and deals it offers. Red Roof... More 

Newburgh, IN
Top Contributor
93 reviews 93 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 27, 2014

I have stayed here off and on over past twenty years when in the area to visit family. Initially chose Red Roof to stay at because I had a Beagle, which they welcomed, and it was very convenient to my family's home. I no longer take a dog but it is still convenient and meets my needs. I also think... More 

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Thomas, Thank you for recognizing our staff's friendliness and "can do" attitude. Our Housekeepers thank you for mentioning the cleanliness of your room. Red Roof appreciates your loyalty for the past 20 years (with or without your Beagle) and your comments about being a Redicard Member. The special deals one can receive by joining the Redicard Program (no cost).... More 

Peninsula, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2014 via mobile

A nice little hotel. Clean,comfortable beds, nice staff & cheap without sacrificing any of the amenities. Our only issue was slightly thin walls but even then nobody was noisy for long & if they were I am sure the wonderful staff would not hesitate to help us fix the issue. I would definitely stay here again.

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello LM! Thank you for the kind review and recognizing the efforts of our housekeepers and their clean rooms. The Front Desk staff appreciates the compliment about their hospitality. Thanks for recommending us and everyone looks forward to your next visit! More 

Madison, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

we will b staying more bc the way Rhonda is so nice and very helpful. she took the time to discuss different rooms. I have never stayed at a hotel that the front desk lady was so helpful and nice. I will book my rooms now with you and we are in the area 2x a month.

Was this review helpful? Yes 2
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Amanda! Rhonda is one of a kind and I am glad she impressed you, thank you for recognizing her and her efforts. We look forward to seeing you again (several times each month). More 

New York
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2014

With my fallback Marriott hotels full, this one was close and worth a try with the good ratings. I was surprised. Clean and comfy. The bed spread and carpeting appeared new. It smelled clean. The air conditioning unit was noisy so I left it off and it got stuffy. No hair dryer in room but one was at the front... More 

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Bridget, Thank you for the nice review! I am glad we surprised you with a clean, comfortable room and our housekeepers enjoy the recognition for their efforts. My apologies for the noisy air conditioner. When you visit us the next time, we have a few room types that offer amenities such as microwave/mini-fridge, hair dryer, iron with board and... More 

Toronto
Top Contributor
64 reviews 64 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed three nights with my family.Very well maintained property.Extremely friendly staff.Clean and comfortable room.Great location right off Interstate 90.Housekeeping did a phenomenal job on room.Many restaurants and shopping nearby.Will return.

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Mr Canada! Our team appreciates the terrific review you gave us. Thank you for recognizing the efforts of our housekeepers and our friendly staff. We have a great location at I-90 and State Route 306, easy on and off for travelers. We look forward to seeing you again in future travels. Thanks! More 

Altoona, Pennsylvania
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 13, 2014

The rooms were clean. My bed was comfortable but friends we were traveling with said that their was extremely soft and they sank into it, not comfortable at all. The bathrooms were very small and there were few amenities. I would probably pick a different hotel next time I'm in the area.

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Thomas, Thank you for recognizing our housekeepers efforts for room cleanliness. I'm glad you enjoyed your nights sleep and apologies for your friends room not having a comfortable bed. We have some standard rooms with a few amenities and we have other rooms with more amenities. Our Premium rooms offer all new furniture, new design with vessel sink, microwave/mini-fridge... More 

Twin Cities
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 10, 2014

This is a very clean and well maintained hotel. The tub & shower were clean and functioned well which is one of my pet peeves. The staff was friendly and helpful. It's not a fancy place and there are no extras, like breakfast, but for the price it is hard to beat. This is among the best 2 star hotels... More 

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Steve, Thank you so much for the wonderful review. Our housekeepers do their best and it is great you recognized their efforts for cleanliness. I was also glad to read our staff was friendly and helpful to you during your stay. We have a great location at I-90 and State Route 306. We look forward to seeing you again! More 

Michigan
Top Contributor
70 reviews 70 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 30, 2014

This is a clean pet-friendly motel with a nice grassy area on one side for walking your dog. The staff was friendly. I was disappointed that there was no fridge or microwave in the room and went back to the front desk to ask about this before moving in, and was told that the ground floor rooms do not have... More 

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello, Thank you for recognizing that your room was clean and our staff was friendly. My apologies for not having a first floor room available with the amenities you desired. We have rooms with microwaves and mini-fridge units on the first floor, just not available when you stayed with us. We have 11 Premium rooms, all on first floor with... More 

New York, New York, United States
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 21, 2014

I stayed for two nights. A/c was very cold, noisy and hard to adjust. Rooms were small. Must have been singles they put a King in. If it was another person would have been terrible, rooms very small. Sit on edge of bed and tv is in your face. 1 Chair, small bathroom. The room was fairly clean and it... More 

Was this review helpful? Yes
Ken M, Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Tom, Thank you for your review. We have 3 type of King rooms, the Standard King is very basic and the Superior King and Premium King. The Superior and Premium Kings are similar in they both are much larger rooms than the Standard King. They each have microwave/minifridge units, hair dryer, coffee maker, iron and ironing board. The Premium... More 

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Additional Information about Red Roof Inn Cleveland East - Willoughby

Address: 4166 State Route 306, Willoughby, OH 44094
Location: United States > Ohio > Lake County > Willoughby
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland East - Willoughby 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East - Willoughby Ohio

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