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All 6 Willoughby hotels

Red Roof Inn Cleveland East - Willoughby

2.0 of 5 Hotel   |   4166 State Route 306, Willoughby, OH 44094
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Red Roof Inn Cleveland East - Willoughby
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75%
Ranked #1 of 6 hotels in Willoughby
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
WintersR4beaches Massachusetts
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  • Reviews (154)
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154 people have reviewed this hotel

Traveler rating
    61
    49
    26
    11
    7
See reviews for
47
29
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Massachusetts
Top Contributor
74 reviews 74 reviews
43 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

After seeing that this hotel was ranked #1 in Willoughby we decided to save some money and stay here for 1 night. It was the last hotel of a cross country trip. We previously stayed at mid-level hotel chains like La Quinta, Best Western etc.. On the outside the hotel is shabby. The stairs up to the second floor are... More

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi WintersR4Beaches, Thank you for staying with us and I'm glad you had a good nights stay with us in a clean room. Our housekeepers appreciate the compliment for their efforts. You mentioned the outside needing a little clean up, we are in the process of re-stuccoing some areas of our hotel and it does currently look a little messy.... More

Kentucky
Contributor
18 reviews 18 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stay at tons of red roof inns because of our small pet, but I was really aggravated when I checked in....the girl at the desk didn't get off her personal cell phone call the entire time of our check in. Rude & totally unprofessional. The property is run down on the outside & needs an update. Paint & stucco... More

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Tricia, My apologies for the behavior of our desk clerk during your check in. I agree with you, it is totally unprofessional and rude to be on a cell phone during work. We are in the process of doing some painting (and scraping) and we are having some stucco work done. The stucco workers scraped all the bad stucco... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the hotel was comfortable and made even more attractive by the fact Priceline had a great offer to incentivize our decision. Frankly, even without a price deal the location and accessibility to major hwy, restaurants was worth it on its own. It was a safe, quiet and quaint motel with clean rooms. Our room had no wifi... More

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Diecisies, We appreciate the kind review for location, cleanliness and feeling safe. My apologies for the wifi signal and especially for the lack of enthusiasm from our staff. I agree with you that someone must have been having a rough day or felt humbled by your compliments and didn't know how to handle the positive feedback. We are very... More

Ontario
Top Contributor
78 reviews 78 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over the weekend as our launching pad for a baseball game and a visit to the Rock and Roll Hall of Fame Museum. Very conveniently located, super clean and with a variety of food choices around it (especially in Mentor, OH which is just on the other side of the Hwy 90. Wifi was sluggish at times,... More

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi TK, I was delighted to read your review of our hotel and the area. The Rock Hall is amazing and the Indians took 2 of 3 from the Orioles. Apologies for the wifi, but thank you for the compliments about your room being super clean, our housekeepers enjoyed reading your comment. We are conveniently located off I-90, just a... More

Aurora, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of driving it was a pleasure to stay at this Red Roof Inn. The room was very comfortable and very clean. The staff are very friendly and efficient. Great value for the nice room. Would definitely recommend this hotel to everyone

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello JWRay, Thank you very much for the wonderful review. Our team appreciates the recognition for their hard work in cleanliness, efficiency and especially for their friendliness. We are happy you enjoyed your stay with us in a clean and comfortable room. I'm glad you felt you received a great value with your room and thanks for the recommendation. We... More

Central Valley, CA
Top Contributor
80 reviews 80 reviews
69 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Red Roof because of the positive reviews on Trip Advisor. Thank you to the previous reviewers. The experience was beyond my expectation. This being my first stay at a Red Roof I did not know what to expect. I stayed in a premium room. The room was extremely comfortable and well kept. Everything was in working... More

Was this review helpful? Yes 1
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

We are glad we WOW'd you during your stay with us in the new Premium room! The new upgrades and furniture, new design with vessel sink and hardwood flooring. And not to mention the welcome snack box in the mini-fridge. Our entire team is very pleased with your comments, especially the housekeeper that cleaned your room. It is great to... More

Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

This was a great value. We paid a low rate booking the day before we stayed there. The room was clean, reasonably up-to-date, and well laid out, The bed was very comfortable, and we found ourselves oversleeping a bit. The person who checked me in was courteous and efficient. A few drawbacks--our door did not seal very well so some... More

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Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hello Ben, I was very happy to read that you overslept due to the comfortable bed and our housekeepers appreciate your comment about the clean room. I do apologize about the door seal and letting in a little noise. As a team, we like reading that you felt you received a great value in your stay with us. We look... More

Istanbul
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2014

The staff was friendly and helpful. My room was clean, the bed and pillows were comfortable, and they accepted pets which was a major factor in choosing this hotel. The water pressure and temperature were also good. The complementary coffee was nice. The one thing that could have improved the entire experience was having some form of continental breakfast.

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Alicia, Thank you for acknowledging our friendly and helpful front desk staff. Our housekeepers also thank you for recognizing their efforts. We are glad your brought your pet to enjoy the experience of hotel lodging. Most Red Roof Inns do not offer breakfast, we do offer a 'welcome snack' when you stay in a Premium room. The welcome snack... More

2 reviews
4 of 5 stars Reviewed July 26, 2014

A convenient place to spend the night on way to a family emergency. Easy access off the highway. Clean and comfortable. Free Wi-Fi. Good restaurants nearby. And pet friendly. Try for a room on the side away from the Interstate in road noise bothers you.

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Gordon, We appreciate your positive comments. Our housekeepers thank you for recognizing their efforts in cleanliness. We do have a great location with easy off and on from I-90 (East or West bound). I hope you will make another visit (that doesn't involve a family emergency. AND...we love our pets! More

Jamestown, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 22, 2014

For a one night stay, it was okay. I'm not sure if I would stay a second night. Our room smelled like it had never been aired out. Very stale air. Not a big deal if you're a good sleeper without allergies. However, I'm not a sound sleeper, and after a night of breathing in the "unfiltered" air, my allergies... More

Was this review helpful? Yes
Ken M, General Manager at Red Roof Inn Cleveland East - Willoughby, responded to this review

Hi Troy, I apologize for the stuffy feeling from your room and that your allergies flared up. We do have a great location and I agree with your room tip to try the all new Premium Room. The flooring may have helped prevent an allergy flare up. The Premium room has all new furniture, mini fridge/microwave unit, hair dryer, iron... More

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Additional Information about Red Roof Inn Cleveland East - Willoughby

Address: 4166 State Route 306, Willoughby, OH 44094
Location: United States > Ohio > Lake County > Willoughby
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland East - Willoughby 2*
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Also Known As:
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East - Willoughby Ohio

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
108

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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