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All 6 Willoughby hotels

Courtyard by Marriott Cleveland Willoughby

3.0 of 5 Hotel   |   35103 Maplegrove Road, Willoughby, OH 44094
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Ranked #2 of 6 Hotels in Willoughby
A recent review
4 of 5 stars reviewed 5 days ago
Wendy Z Chagrin Falls, Ohio
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77 reviews from our community

Traveler rating
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    33
    15
    7
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chagrin Falls, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I booked our stay as a Sweetest Day gift for my husband and I. Also, we had to be in area in the morning to help our daughter move. Marriott needs to invest in this property by putting up new wallpaper and laying down new carpeting in the hallways and guest rooms. Our room was quite comfortable but I had... More

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Indianapolis, Indiana
Contributor
19 reviews 19 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here when we were in town for a wedding, and it was very convenient for that. The hotel itself was nice and clean. I did think it was on the expensive side (even with the wedding block discount) considering its location in the suburbs.

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Roy, Utah
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 6, 2014

Recently I stayed overnight at this property, and I was impressed. I liked the color scheme and artwork. The staff was polite and offered satisfactory service. My room was clean and had plenty of lighting. The bed was one of the more comfortable I've slept on in a hotel for a while. The towels were remarkably soft. There are several... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Cory, Thank you for taking the time to complete a review of your recent stay us on TripAdvisor. I will be sure to pass along your satisfaction with the rest of the team here at the hotel and we hope to see you again in the future!! More

Cambridge Springs, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Had to be at cleveland clinic at 7 am. so i decided to stay the night before. stayed here and everything was great, the staff, the room and the location. only con was our room was by the elevator and ice machine, just a little noisy.

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PA
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 20, 2014

We just stayed here for a short stay and is in a nice location. It is near several restaurants and only about 15 minutes from downtown Cleveland. It is also right near the highway onramp, making getting around much simpler. The hotel was just a regular hotel, nothing special. The reason I gave it a very good rating is because... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Thank you very much for taking the time to complete a review. I am very happy to hear how satisfied you were with the service you experienced. More

Playa del Carmen, Mexico
Contributor
17 reviews 17 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 13, 2014

Our two-night stay in early August 2014 was pleasant. Staff were courteous and responsive to our few requests. The room itself was what one would expect of this type of property, however, the restroom was somewhat dated, although very clean. Equipment in the fitness room was in clean and working condition during our visit. The attendants at the cafe were... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

I am happy to hear about your recent stay with us. We are happy you chose our hotel. Glad to hear your experiences in the Bistro were pleasant, and we hope to see you again in the future!!! More

deerfield, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 7, 2014

Stayed at this hotel for 2 nights on a very busy weekend in this part of Ohio. My son was swimming in Geneva (still 35 minutes away) and this was the closest hotel with availability. It was clean and comfortable. Staff was very helpful. Room was just fine for what we needed; a bed and a refrigerator. Location was terrific... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

I hope your son did well while swimming in Geneva. I am glad to hear you were happy with your stay, and hope you will return in the future when you attend more meets. More

Painesville
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 7, 2014

We stayed here for my sons wedding. Many problems ensued during the booking of rooms for the wedding party and after. We were promised the issues were taken care of only to have some pop up days after the stay. Additionally promises were made so our guests knew a shuttle was made available to and from the wedding and this... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Thank you for taking the time to post a review, we will look into the issues that were brought up to ensure they do not take place again. I am sorry for the issues you encountered during your stay. More

United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed August 7, 2014

I have just returned from 8 nights at this hotel in Cleveland. Went there to see family and attend a family wedding on the Saturday. The room was lovely and clean - and there were fresh towels every day. A handy fridge, but I didn't need to use the microwave. The shower was really powerful and I had plenty of... More

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Thank you for staying at our hotel, and I am very happy to hear how pleased you were with the accommodations you had and more importantly the service you received. More

Niagara Falls, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed here for my daughters softball tournament with a group of 60 people. The hotel is clean, very central, and had everything we needed. The beds were comfortable, no they aren't like you have at home, but for hotel beds we had no complaints. Cleaning staff were great. Good property for the price.

Was this review helpful? Yes
Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

I am very happy to hear how pleased you were with your recent stay with us. We were happy to host your team and hope to see you again in the future. More

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Additional Information about Courtyard by Marriott Cleveland Willoughby

Address: 35103 Maplegrove Road, Willoughby, OH 44094
Location: United States > Ohio > Lake County > Willoughby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cleveland Willoughby 3*
Number of rooms: 82
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Also Known As:
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard Willoughby
Willoughby Marriott
Willoughby Courtyard
Courtyard By Marriott Cleveland Willoughby Ohio

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