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All 6 Willoughby hotels

Courtyard by Marriott Cleveland Willoughby

3.0 of 5 Hotel   |   35103 Maplegrove Road, Willoughby, OH 44094
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62%
Ranked #2 of 6 hotels in Willoughby
A recent review
4 of 5 stars reviewed 2 weeks ago
Ronaldtaxman Plantation, Florida
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66 people have reviewed this hotel

Traveler rating
    15
    26
    14
    7
    4
See reviews for
20
13
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Plantation, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Going under renovation with the sliding doors and did not affect us at all. very close to thruway. Clerk was helpful. As a gold marriott i received a thanks and that was it as far as my status, but that was expected from a courtyard. Applebees next door and other restaurants.

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel has been revamped into the new Courtyard look and layout - all new in lobby and breakfast area. Rooms fine and recently updated. Staff was great. Lots of family-type restaurants (Applebees, etc.) around area and a couple a little more upscale (a steak place, but don't expect Ruth Chris.)

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Chris C, Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Thank you for taking the time to complete a review of our property, and your recent stay with us. We hope to see you again at our hotel in the future. More

Landenberg, Pennsylvania
Top Contributor
50 reviews 50 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were both clean and comfortable, and it was quiet even with the hotel being full. The staff were helpful, and the lobby offered areas where you could meet and eat. The breakfast was not complimentary, however, they did offer healthy options at very reasonable prices.

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Prestonsburg, Kentucky
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 23, 2014

Staff was friendly, rooms were clean. I'd read online that the hotel had recently been remodeled. The lobby looked nice and fairly new. The room wasn't anything spectacular but I had absolutely no complaints about it. Bed wasn't the most comfortable thing, but I definitely slept well, almost overslept right through checkout the day I was leaving.

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Ben W. I want to thank you for taking the time to complete a review of our property you recently stayed at. We hope that if and when you return to our area, you will stay with us again. More

Rochester, New York
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 19, 2013

We stayed at the Courtyard in Willoughby because of it being close to the Cleveland Clinic. This was our first stay at this location and likely our last. The first room we were given had a non-operating toilet - which we didn't discover until we were mostly unpacked. We requested a new room instead of waiting for it to be... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 14, 2013

This hotel was "remodeled" but I couldn't really tell in the rooms. The furnishing were outdated and the rooms were not modern. The panel in the elevator was falling apart and the guest services rep was rude. However, the manager there did come and apologize for the staff and even cleaned my room because I left out after cleaning services... More

Was this review helpful? Yes 1
Painesville Ohio
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 9, 2013

Several family members stayed the night of my niece's wedding. The nice part was they offered a shuttle to the nearby reception which was basically why we decided to stay there. The room was nice and clean but nothing exceptional. The mattress was somewhat lumpy in our room. Bring your own pillow too because ours went totally flat. The bad... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2013

We stayed here for a family wedding locally. Think there were about 6 rooms. Everyone seemed very happy with their rooms. We had a very strong "freshener" smell in our room, very strong, but no one else had that issue. We opened the window for an hour and went to wedding and it was much better. I mentioned to staff... More

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Breda, Noord-Brabant, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2013

not worth the bother, no cpomplaint but forgot about the place when closed the door behind me.... staff is friendly enough, so is size room, quality bed etc. breakfast is an overprices low quality starbucks. pool is the size of a teacup. clean enough, located close to highway. nut much wrong but soooooooooooooooooooooooooooooo boring.

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Brigham City, Utah
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 16, 2013

We stayed at this hotel for two nights, while we toured nearby Kirtland, Ohio. Our room was ready for us upon our arrival in the afternoon. The clerks at the front counter were very nice and helpful. I don't know exactly why, but we were upgraded to a King room with a jacuzi. It may have been because there was... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Cleveland Willoughby

Address: 35103 Maplegrove Road, Willoughby, OH 44094
Phone Number:
Location: United States > Ohio > Lake County > Willoughby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cleveland Willoughby 3*
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Also Known As:
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard Willoughby
Willoughby Marriott
Willoughby Courtyard
Courtyard By Marriott Cleveland Willoughby Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
82

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