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All 6 Willoughby hotels

Courtyard by Marriott Cleveland Willoughby

3.0 of 5 Hotel   |   35103 Maplegrove Road, Willoughby, OH 44094
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Ranked #2 of 6 hotels in Willoughby
A recent review
5 of 5 stars Reviewed January 23, 2014
Ben W Prestonsburg, Kentucky
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63 people have reviewed this hotel

Traveler rating
    15
    24
    13
    7
    4
See reviews for
19
13
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Prestonsburg, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 23, 2014

Staff was friendly, rooms were clean. I'd read online that the hotel had recently been remodeled. The lobby looked nice and fairly new. The room wasn't anything spectacular but I had absolutely no complaints about it. Bed wasn't the most comfortable thing, but I definitely slept well, almost overslept right through checkout the day I was leaving.

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Chris C, General Manager at Courtyard by Marriott Cleveland Willoughby, responded to this review

Ben W. I want to thank you for taking the time to complete a review of our property you recently stayed at. We hope that if and when you return to our area, you will stay with us again. More

Rochester, New York
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 19, 2013

We stayed at the Courtyard in Willoughby because of it being close to the Cleveland Clinic. This was our first stay at this location and likely our last. The first room we were given had a non-operating toilet - which we didn't discover until we were mostly unpacked. We requested a new room instead of waiting for it to be... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 14, 2013

This hotel was "remodeled" but I couldn't really tell in the rooms. The furnishing were outdated and the rooms were not modern. The panel in the elevator was falling apart and the guest services rep was rude. However, the manager there did come and apologize for the staff and even cleaned my room because I left out after cleaning services... More

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Painesville Ohio
Contributor
14 reviews 14 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 9, 2013

Several family members stayed the night of my niece's wedding. The nice part was they offered a shuttle to the nearby reception which was basically why we decided to stay there. The room was nice and clean but nothing exceptional. The mattress was somewhat lumpy in our room. Bring your own pillow too because ours went totally flat. The bad... More

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Cincinnati, Ohio
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2013

We stayed here for a family wedding locally. Think there were about 6 rooms. Everyone seemed very happy with their rooms. We had a very strong "freshener" smell in our room, very strong, but no one else had that issue. We opened the window for an hour and went to wedding and it was much better. I mentioned to staff... More

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Breda, Noord-Brabant, Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2013

not worth the bother, no cpomplaint but forgot about the place when closed the door behind me.... staff is friendly enough, so is size room, quality bed etc. breakfast is an overprices low quality starbucks. pool is the size of a teacup. clean enough, located close to highway. nut much wrong but soooooooooooooooooooooooooooooo boring.

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Brigham City, Utah
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 16, 2013

We stayed at this hotel for two nights, while we toured nearby Kirtland, Ohio. Our room was ready for us upon our arrival in the afternoon. The clerks at the front counter were very nice and helpful. I don't know exactly why, but we were upgraded to a King room with a jacuzi. It may have been because there was... More

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New Fairfield, Connecticut
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 8, 2013

This was a wonderful hotel! It was very clean, very comfortable, with an amazing staff! It just sparkled! The little cafe in the lobby was great (especially the kind ladies who work there) for a cup of tea, altho so many other hotels offer a free decent breakfast which makes it very convenient. There were many restaurants in the area,... More

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Boston, MA
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 23, 2013

I've stayed here a few times for business. It's a perfectly nice place. Good service, lobby in good shape, rooms are relatively up to date, bed was comfy enough. My only two complaints are: The gym is very small, and a few of the handful of machines were out of order. Both times my room smelled so clean it almost... More

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Boston, Massachusetts, United States
Contributor
20 reviews 20 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 11, 2013

Decently sized rooms, revamped lobby, reasonably clean (showers could use some work) and decent check in / check out speed. Overall nothing to complain or write home about. One pleasant surprise was that the food and drinks served in the hotel lobby / bar area are reasonably priced, making them far cheaper than other hotels I've stayed at.

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Additional Information about Courtyard by Marriott Cleveland Willoughby

Also Known As:
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Hotel
Courtyard Willoughby
Willoughby Marriott
Willoughby Courtyard
Courtyard By Marriott Cleveland Willoughby Ohio
Address: 35103 Maplegrove Road, Willoughby, OH 44094
Phone Number:
Location: United States > Ohio > Lake County > Willoughby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Willoughby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Cleveland Willoughby 3*
Reservation Options:
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