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Cleveland / Willoughby Travelodge

2.0 of 5
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34600 Maplegrove Rd., Willoughby, OH 44094
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Cleveland / Willoughby Travelodge
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177 Reviews from our TripAdvisor Community

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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (44)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (30)
All months
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed in a jacuzzi suite on the first floor right near the entrance, the room was very clean. The hot tub was located in the living room area, with another door leading to a very decent sized adjoining bedroom. Bathroom was a bit small but clean. I would definitely stay again if I could get the same room.

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Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Warned each other not to take bath in filthy tub and mildew on tile. plus black flying things. AC.insufficient HOT all night. No reimbursement or adjustment to bill

Review collected in partnership with Travelodge

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Cincinnati, Ohio
1 of 5 stars Reviewed 2 weeks ago

Got room 209 at first and the a/c want working so we asked for another room. Moved rooms to 226 and went to dinner, when we got back, the a/c want working in the new room either. We decided to try and live with it but by 1:30am it was probably fifteen degrees warmer inside and outside so we just... More 

Review collected in partnership with Travelodge

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Leicester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Well you may not expect much as you pay less but still, air conditioning did not work well, wifi was only available in the doorway of our room. Towels dirty, requested clean ones, was told they get new ones for us as soon as possible, 45 mins later I went down to reception to get some. Still beds were comfy... More 

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TX
1 review
2 of 5 stars Reviewed 2 weeks ago

Very poor quality and service! No room service 2nd day of stay. No clean towels or tp. Breakfast was minimal and stale! Jelly was like plastic.

Review collected in partnership with Travelodge

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vijay s, Manager at Cleveland / Willoughby Travelodge, responded to this review

We aplogize to you for all your inconveniece. I do not know why you did not get room service every day. We do provide room service everyday . Your feedback has helped us to relook at our system and now we have made it a point not to miss any guest room service. I again apologize to you and request... More 

Redford, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

The air did not work in the room, hallways was hot, stinky, and dirty. The shower curtain was torn and had black mold at the bottom, the floor was dirty and sticky, the bed sheets was dirty, the bath mat was suppose to be white but it was more black. The refrigerator did not work. The phone didn't work for... More 

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vijay s, Manager at Cleveland / Willoughby Travelodge, responded to this review

Let me first apologize for all your inconvenience. We have discussed it with our houskeeping, front desk associates and maintenance dept and have taken steps to make sure that such thing do not happen again. Please visit us again . We will make sure that your stay is enjoyable and comforatable. manager More 

Tucson
3 of 5 stars Reviewed 2 weeks ago

Every person in the office was helpful, polite, and accommodating. Very nice people. Access to the highways is great. Shopping nearby is great. The place is being renovated. I must have gotten an old room which clearly needed some work.

Review collected in partnership with Travelodge

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vijay s, Manager at Cleveland / Willoughby Travelodge, responded to this review

Thanks a lot for your kind words . My whole team has joined me to thank you . Yes ,You are right ,our all staff members are very helpful and they enjoy helping guest.We have recently upgraded our all rooms with new mattresses etc. Hope to see you again soon . Once again thanks Vijay Shah More 

Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 3 weeks ago

I have stayed here countless times when visiting family. the rooms (beds, wall paint, furniture and TV's) have been upgraded which is a big plus for me. but to my disappointment, the bathrooms were not upgraded there is is no pool thus why charge the rates other hotels in the area charge with pools available. my suggestion. either shave the... More 

Review collected in partnership with Travelodge

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31 photos of this hotel

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