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Cleveland / Willoughby Travelodge

2.0 of 5
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34600 Maplegrove Rd., Willoughby, OH 44094
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Cleveland / Willoughby Travelodge
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159 reviews from our community

Traveler rating
    7
    23
    42
    35
    52
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56
31
20
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (40)
  • Jun-Aug only
    (48)
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    (41)
  • Dec-Feb only
    (30)
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1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is by a lot of good resturaunts and right off the freeway, which is a plus. The parking lot is a little curvy and confusing late at night. The staff was really nice. Everybody had a smile on their face when I passed, which is comforting. The rooms were clean but kind of small. Overall a good stay

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Connie F, General Manager at Cleveland / Willoughby Travelodge, responded to this review

Let me first thank you for taking time and writing such a good review. My whole team has joined me to thank you for your kind words as it has served great boost to their enthusiasm to provide good services to each guest. Luckyly we have got good team . We are also upgrading our property so your next stay... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

the staff was very courteous the front desk worker Dana was her name i think she was very helpful and took the time and initiative to make sure I got the kind of room I wanted. I would stay here again

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Connie F, General Manager at Cleveland / Willoughby Travelodge, responded to this review

Thanks a lot for your kind words . We all are excited to wellcome you back . We have very good team of energetic people and all of them enjoy working at this place. Price includes a complimentary breakfast every morning , good internet and Coffee 24 hours . Recently our Roomms have been renovated and still we are in... More 

Euclid, Ohio
1 review
1 of 5 stars Reviewed February 18, 2015

All i wanted to do is have a night away from my home. There was items in the dresser. Along with brown stuff i dont know what it was but inside of the dresser and on top of it. Weird stains all over the floor. So after noticing all of these i decided to just leave. The room was nice... More 

Review collected in partnership with Travelodge

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Connie F, General Manager at Cleveland / Willoughby Travelodge, responded to this review

Thanks for sharing your experience as it help us to improve our services. We have talked to housekeeping associates and taken steps to make sure that we do not repeat the same mistake again. Meanwhile we are in the process of upgrading our property . Please visit us again and we will make sure that your stay is more comfortable... More 

Willoughby, Ohio
1 review
2 of 5 stars Reviewed February 16, 2015

i got the wrong room. I made a reservation for a smoking room, was given a non-smoking room and was told to open the window. It was 7 degrees outside, and that would have been fine if the room had heat. The heating system in the room did not work well. Then to top it all off I had to... More 

Review collected in partnership with Travelodge

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Ohio
2 reviews
3 of 5 stars Reviewed January 5, 2015

Rooms are clean, beds are soft. Towels are a little thin, but it's a motel. The breakfast was just toast and cereal, though... Fortunately there was a Bob Evans right next door so we just ate there instead.

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Triadelphia, West Virginia
2 reviews
2 of 5 stars Reviewed December 23, 2014

Room seems updated, beds comfy, but no carpeting in rooms and towels are scratchy. Employees helpful and friendly. Lobby/breakfast area need updating now.

Review collected in partnership with Travelodge

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