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All 3 Wickliffe hotels

Quality Inn Wickliffe

2.0 of 5 Hotel   |   28611 Euclid Ave, Wickliffe, OH 44092
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Quality Inn Wickliffe
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61%
Ranked #1 of 3 hotels in Wickliffe
A recent review
4 of 5 stars Reviewed February 7, 2014
Todd O Buffalo
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70 people have reviewed this hotel

Traveler rating
    19
    22
    10
    10
    9
See reviews for
24
12
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Orlando, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The internet hasn't worked in some time as I have been told. ..for a business traveler who needs to do some work on line..this can be frustrating. ...the rooms are at best marginal and access points to the hotel are terrible...no elevator .....save your money, and find another place to stay

Was this review helpful? Yes
Qualityinnwickliffe, Front Office Manager at Quality Inn Wickliffe, responded to this review

First of all, thank you for taking time out and letting us know about your recent stay with us. I would like to take this opportunity to apologize on behalf of our team for failing to meet your expectations. We have changed our Wi-Fi provider and are hoping we will no longer have Internet issues. I understand the importance of... More

Missouri
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Upon arrival I was checked in by a young man wearing a hooded sweatshirt and a sports baseball cap. It gave me a little uneasy feeling. Wasn't sure if he was someone just helping out on his day off or if something suspicious was going on. Not a good feeling. Once I got to my room it was clear it... More

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Qualityinnwickliffe, Front Office Manager at Quality Inn Wickliffe, responded to this review

Thank you for taking time out and sharing your experience. First of all, on behalf of Quality Inn team, I would like to sincerely apologize for the inconvenience you had to face during your recent stay with us. We strive to make every guests' experience memorable and comfortable. I am sorry this was not the case for your stay. The... More

Ottawa
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 2, 2014

We chose this hotel based on its location and previous reviews. Our experience was less than satisfying. The hotel lobby smelled of stale cigarette smoke, Upon checkin, we were assigned to a room and when we got to it, it was unmade - sheets and towels were all over the floor, the TV was on, as were all the lights.... More

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Qualityinnwickliffe, Manager at Quality Inn Wickliffe, responded to this review

Firstly, thank you for taking time and sharing your experience. Secondly, I would like to sincerely apologize on behalf of whole Quality Inn team that we were not able to satisfy you and make your stay comfortable. I have looked in the issue of un-made room and it came to my knowledge there was a miscommunication between housekeeping staff and... More

Buffalo
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014

Located right on the junction of the 90 and 271 on the outskirts of Cleveland. I stayed here for 3 weeks on business. Staff is friendly and accommodating. Pool is good sized and very nice at ~8' deep. Had to leave after work during the middle of the week, manager had no problem letting me have a late checkout at... More

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Qualityinnwickliffe, Manager at Quality Inn Wickliffe, responded to this review

Thank you for taking time out and sharing your experience. I am happy that you had a pleasant time staying with us for 3 weeks, while away from your family. I do apologize for you not being able to get previous rate. Our rates change according to the season, and any additional discounts are given off current price. I do... More

Marlborough, Massachusetts
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 18, 2013

Traveling from Boston to Chicago in December. Started to get behind schedule with all the lake effect snow. So at a Rest Area outside Buffalo, I stopped and checked for hotels in the Cleveland area. Found this Quality Inn right off I-90 and booked a room for the night. When I arrived, the staff had my reservation and the sign... More

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Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

I want to personally Thank You for staying with us. I will share your comments with all of our staff and management. We are glad that you enjoyed your stay and was able to relax from all of the wintery weather and treacherous driving conditions. I am happy to se you rested well,had a hot breakfast, and I hope you... More

FAIRFIELD
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 3, 2013

Using Trip Advisor, we pick our motels' locations for the amount of driving we are comfortable doing (this one was between Crawfordsville, IN and Herkimer, NY). This Quality Inn used to be a Hampton Inn, and is quite a sprawling property (it doesn't quite match its neighborhood!). It has an excessive amount of parking, which we learned is mostly used... More

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Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

On behalf of the staff and management we want to say, Thank You for staying with us. We are glad you enjoyed your stay, and sorry about the steps. Thank you for staying with us. Keith Moser Director of Sales More

Cary
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 19, 2013

We were trying to find a reasonably priced hotel in the Cleveland Area and are glad we chose this one. The front desk service was very good and the free breakfast had plenty to choose from. Our room was clean and the shower felt good.

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Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

I want to personally Thank You for staying with us, and I will share your comments with all of our staff. We look forward to seeing you again on your next visit. Thank You Keith Moser Director of Sales More

Fredonia, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

We really enjoyed our stay. The rooms were clean and cozy. Hope was the best front desk person. She was extremely helpful and friendly. She had tips for our activities and asked how our day was when returned. It was nice to have someone who cared if we were having a good time. We would definitely come again. Thank you... More

Was this review helpful? Yes 1
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

We really enjoyed our stay. The rooms were clean and cozy. Hope was the best front desk person. She was extremely helpful and friendly. She had tips for our activities and asked how our day was when returned. It was nice to have someone who cared if we were having a good time. We would definitely come again. Thank you... More

Athol, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

We were extremely lucky when we called late one afternoon to reserve a room as the Cleveland area was hosting a Senior Olympics for the country! We got the last available room! The girl I had spoken to on the phone was still on duty when we arrived at about 10 PM and was courteous and friendly. The room was... More

Was this review helpful? Yes 1
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

Thank you for taking the time to do this review. We appreciate all comments we receive from our guest. Yes , we agree with you our staff is awsome, were not perfect but we are trying. I passed the parking lot issues over to our owner for review. Thank you for staying at the Quality Inn -Wickliffe. We hope to... More

Wickliffe
1 review
4 of 5 stars Reviewed August 16, 2013

We had a great weekend in Ohio and the Quality Inn just added to it. Staff was very friendly and accommodating. Room was pleasant and clean. There was no complaints about the entire stay. Thank You!!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Qualityinnwickliffe, Director of Sales at Quality Inn Wickliffe, responded to this review

We appreciate the compliments, on behalf of all the staff and Mangement we say Thank You! Thank You for staying with the Quality Inn - Wickliffe. We hope to see you again Keith Moser Director of Sales More

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Additional Information about Quality Inn Wickliffe

Also Known As:
Quality Inn Wickliffe Hotel Wickliffe
Quality Inn Wickliffe Hotel
Comfort Inn Wickliffe
Wickliffe Comfort Inn
Quality Inn Wickliffe Ohio
Address: 28611 Euclid Ave, Wickliffe, OH 44092
Phone Number:
Location: United States > Ohio > Lake County > Wickliffe
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Wickliffe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Wickliffe 2*
Official Description (provided by the hotel):
Located off Route 90 on exit 186. Truck and Trailer parking available. ... more   less 
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