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Red Roof Inn Cleveland - Westlake

Certificate of Excellence
29595 Clemens Road, Westlake, OH 44145
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Red Roof Inn Cleveland - Westlake
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236 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
    (236)
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    (49)
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Atlanta, Georgia
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I had stayed at this inn about 5 years ago and frankly remembered nothing about it, which can be a good thing, and decided to stay again. The bad news was the price (from an old email receipt) had gone up significantly, the good news was everything else. This is a standard 2 story, outdoor entry RRI. My room was... More 

Was this review helpful? Yes
San Diego
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for five nights in two stays earlier this month. We were given a clean fully equipped room right in the area we wanted to be in at a very good price. Not only was the room comfortable, quiet, and clean, but there were extras like full size ironing board and iron. Flat screen TV with HBO. And... More 

Was this review helpful? Yes
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for writing a review of your recent stay with us. The staff and I are glad that you were happy with your fully equipped Superior King room and that we were able to assign a room in a location you desired. We also feel that it's a great value! We look forward to future visits. See you next... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice and clean. Great price with a AAA discount. Don't forget your muffin and bottled water in the morning! Friendly staff. Very helpful. Smoke free is great. Very close to the zoo and mall. Keep up the good work!

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for writing a review of your recent stay with us. The staff and I are glad that you found the property be nice and clean and the staff to be friendly. We look forward to future visits! See you next time! More 

Saint Paul, Minnesota
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Red-Roof Inn was OK as a place to sleep while spending time in Cleveland and Oberlin, OH. But I expected it to be a bit nicer than run-of-the-mill chains such as Super 8, Econo-lodge, Ameri-Inn, etc. and it was pretty much the same thing--no worse, no better.

Was this review helpful? Yes
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for writing a review about your recent stay with us. We are sorry that you didn't feel that we were a bit better than the "run of the mill chains." We pride ourselves in providing clean, comfortable rooms at a great price and feel that our recently renovated, 100% smoke free rooms with flat screen TVs and HD... More 

Iola, Wisconsin, United States
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk personnel were not very friendly, they could not even say good morning when I came in for coffee in the lobby( too busy on the computer). The coffee pot was empty and I had to make another trip later to get some. The WIFI worked the first night, but not on the second night. I heard another... More 

Was this review helpful? Yes
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and writing a review. Please accept our sincerest apologies for the Guest Service Representative not acknowledging you when you entered the lobby. I have addressed this with the staff. Also, please accept our apologies about the Wi-Fi issues. In most cases, connection issues are referred to our provider as our staff has not the... More 

Brownsville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

I would stay there again no hesitation! Its good because you can take your pets with you ! its clean! Only thing they have bagged breakfasts but there are places close by to eat and it keeps the price of the rooms lower!

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and mentioning the cleanliness of your room and the fact that we are Pet Friendly in your review. The staff and I are happy to know that you enjoyed our Superior King Room and its flat screen TV, coffee maker, and iron. Thank you again, and we hope to see you during future travels. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

I had the most wonderful stay. Huey was very pleasant and helpful. Even though it was late night when I checked, he still had a smile on his face eager to greet me at check in. Would definitely stay again! Thank you, Huey!

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and taking the time to write a review. I have shared your comments with Huey and the rest of the staff, and we are all happy you were pleased with your accommodations and look forward to your return. Thanks again, and see you next time! More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

I was staying here with my family for the weekend. My family was sleeping but I wanted to read a book before I went to bed and didn't want to disturb them. Huey was behind the counter and he let me read my book in the lounge even after normal business hours. (after of course seeing my key to verify... More 

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and taking the time to write a review. I have shared your comments with Huey and the rest of the staff, and we are all happy you were pleased with your accommodations and look forward to your return. Thanks again, and see you next time! More 

Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

The young lady who checked us in had a beautiful personality at the WesLake RedRoof in location. When we checked out on Sunday morning Susie at the front desk had a caring heart, and her customer service was outstanding as well. We truly had a fabulous stay,a great clean room, and in a gorgeous community. Thank You 094- Westlake Ohio... More 

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and taking the time to write a review. I have shared your comments with Susie and the rest of the staff, and we are all happy you were pleased with your accommodations and look forward to your return. Thanks again, and see you next time! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 1, 2015

Came in late at night looking for a room and although it was nearly 12am, Huey at the front desk was even more courteous than most people during daylight hours. He was very patient and helpful and genuinely cares about the customers having a great stay! I would definitely come back if I needed a place to stay in the... More 

Was this review helpful? Yes 1
Jim E, Manager at Red Roof Inn Cleveland - Westlake, responded to this review

Thank you for staying with us and taking the time to write a review. I have shared your comments with Huey and the rest of the staff, and we are all happy you were pleased with your accommodations and look forward to your return. Thanks again, and see you next time! More 

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