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Hampton Inn Cleveland Westlake

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29690 Detroit Road, Westlake, OH 44145
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Hampton Inn Cleveland Westlake
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Hampton Inn Cleveland Westlake
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306 Reviews from our TripAdvisor Community

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Traveler rating
    155
    112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • German first
  • Portuguese first
  • Any
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  • All months
    (306)
  • Mar-May only
    (80)
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There are newer reviews for Hampton Inn Cleveland Westlake
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London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

Stayed at this hotel in August 2014. Was there for a wedding and everybody who was from out of town stayed at this hotel. The rooms are fairly large and clean and the staff very polite and helpful. You get breakfast each morning which is of a good standard and has everything you would want (egg, sausage, potatoes, bread, bagels,... More 

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Marietta, GA
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 2, 2014

Quiet location very close to the Crocker Park entertainment-shopping-restaurant complex. A couple of miles from Huntington Beach. Very friendly great staff. Clean facility. Good breakfast. Can't think of any negatives except the adjustable shower head that did not adjust.

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Anchorage, Alaska
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is typical Hampton: clean and comfortable, all the needed amenities. What really made the place was the staff! Andrea at the front desk was very friendly and helpful when we called requesting a room for Grandmother, Mom and baby late at night. They didn't have what we needed initially, but when we called back something had just opened up... More 

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San Francisco, United States
1 review
1 of 5 stars Reviewed September 2, 2014

Brutal experience. Poor customer service as they were busy for a wedding. Lots of amenities not working and staff was unavailable to help. Walls are paper thin. Best part is proximity to Crocker Park. That area has a ton of awesome amenities.

Review collected in partnership with Hampton

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Gia P, Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More 

Bonifay, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Staff was so attentive to my needs, friendly, dedicated to the position they had. Room was clean and comfortable. if I had any complaint, would be the selection of food for breakfast. Overall, will stay again when I am in the area.

Review collected in partnership with Hampton

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Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

Plus: Clean rooms, updated furnishings, well stocked and clean breakfast area, near many restaurants in an upscale, safe area Minus: no business center, smaller breakfast area, no exhaust fan in bathroom

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TN etc
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 31, 2014

By far the friendliness stay i've ever had at a Hampton. By far the most professional staff I've ever encountered; and by far the most sincere. A small issue was resolved with more integrity and respect than any other Hampton inn. I stay at over 50 a year; and this is number 1 for me.. Moranda the manager by far... More 

Review collected in partnership with Hampton

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Littleton, United States
1 review
4 of 5 stars Reviewed August 31, 2014

I stayed here with two others for a quick business trip. We just needed a clean place to sleep and it did the job. Bed was comfortable and room was clean. It was located right next to a huge shopping area with plenty of food to choose from, very convenient.

Review collected in partnership with Hampton

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Milford, Ohio
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2014

Following an all day drive, we slept well. The quietness of the room, and the quality of the mattress and covers was appreciated. A tasty complimentary breakfast was a great perk to begin the next day of travel. We will stay here the next time we are in Cleveland.

Review collected in partnership with Hampton

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Rochester, mn
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 28, 2014

Front desk personnel so welcoming and appreciated after long day driving! Parking close to doors. Bed comfortable, room clean. Location convenient to family in area. We used hotel as base for visiting the river, Malleys chocolate store, the parkway.

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