We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Cleveland Westlake

Certificate of Excellence
Hotel deals
Hotel website
29690 Detroit Road, Westlake, OH 44145
Special Offer
Double Hhonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn Cleveland Westlake
Professional photos View all
Browse nearby
Hampton Inn Cleveland Westlake
Write a Review

298 reviews from our community

Traveler rating
    149
    111
    34
    2
    2
See reviews for
106
58
20
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (80)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (47)
All months
There are newer reviews for Hampton Inn Cleveland Westlake
See the most recent reviews
Seattle, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2013

My elderly mother suffered a stroke on March 22nd and all 6 of us (adult) kids starting streaming into town from as far away as Afghanistan. I originally booked two nights at the "Extended Stay America" right down the street, but I HATED it from the moment I checked in. You can see my review here on TA. We got... More 

Was this review helpful? Yes
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

It is always a wonderful moment in hospitality to read heartwarming stories such as yours. On behalf of the entire team and myself, thank you for your praise and recognition of our hotel and the service we strive to deliver. We always try to provide comfort and empathy to our guests through all situations. The team extends their sympathies to... More 

1 review
3 of 5 stars Reviewed April 6, 2013

This is a nice, clean hotel. We stayed in a King Study room, as we thought it would best fit our family with the pull-out couch. The furniture is crammed in pretty tight and is not ideal for families, however the room size would be perfect for a business traveler. Whoever labeled this room as "spacious," in the hotel description... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for taking the time to review our hotel and share your experience. First, I would like to apologize for the inadequate accommodations we provided for your travel needs. I hope that if you are able to travel to the area again under different circumstances, you will chose to stay with us. A select number of our... More 

Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

We're regulars at this Hampton Inn because of family visits. This time we were there for a family funeral, and they were most helpful, including an unexpected additional discount on the room. The money didn't matter nearly as much as the extra thoughtfulness during a sad and stressful weekend. I'd like to add special praise for the folks who handle... More 

Was this review helpful? Yes 1
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

First, allow me to extend my sympathy for your recent loss. I hope that being surrounded with family and loved ones helped comfort you during this time. Under said circumstances, I am glad we were able to provide you with hospitality and service to ease your stress. Our bereavement rate is offered as an added measure of sympathy and understanding... More 

Lancaster, Pennsylvania, United States
1 review
5 of 5 stars Reviewed February 14, 2013

I cannot thank you all enough for a comforting stay. I was here for my mothers funeral and found a most caring and compassionate staff. Chrissy, Melvin, housekeeping, front desk and management made my stay outstanding during a hard time. You will be hard pressed to find such a fine staff and great accomodations. It is not the brand name... More 

Was this review helpful? Yes
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so very much for sharing your experience and your high marks of praise. Your review was shared with our team during huddle and Chrissy and Melvin were recognized. The whole team works hard to provide all of our guests with personalized and genuine service, especially when the factors surrounding their stay are not the most ideal. I am... More 

Los Angeles, California
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 3, 2013

Like many other hamptons inn. This one was solid, as well. Staff is Always friendly & helpful. Love the brkfst , coffee waiting for you. Can't beat the price and appreciated the movie selection in the room as well

Was this review helpful? Yes 1
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

We appreciate your business and the time you took to leave us your comments. Our staff works hard to provide you with excellent service and high standards of cleanliness you have come to expect. It is always humbling to receive your praise and reassurance of your loyalty. Thank you for being our guest and your kind words. We hope to... More 

Los Angeles, California
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 21, 2013

i was amazed at this place. the hotel is sooo clean and the front desk staff is really friendly and helpful. breakfast was actually good and it looked appealing. housekeeping staff does a remarkable job at cleaning the rooms and the lobby area. it felt like staying at grandmas house! the area is walking distance to crocker park which is... More 

Was this review helpful? Yes
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Feeling comfortable in your surroundings, especially when travelling, is so important. Not only are we so happy that we were able to provide you with that inside of our hotel, but outside as well. Crocker Park, the shopping center you mentioned, is a great amenity for our guests. Thank you for speaking such kind words and praising our team and... More 

Ann Arbor
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2013

We stayed at the Hampton Inn while attending a tennis tournament. The staff was friendly, the hotel clean, and the room spacious. The hotel has a policy that the sheets and duvets are cleaned daily - how refreshing. They offered a very nice complimentary breakfast in the morning. We would stay here again if in the area.

Was this review helpful? Yes
Gia P, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so very much for leaving your feedback regarding your recent stay. One the foundations we pride ourselves on is our clean rooms. I am so glad you were able to enjoy and experience the Hampton commitment of fresh linens, every guest and every stay. I look forward to welcoming you back to our hotel again in the future.... More 

Ohio
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 17, 2012

This was a great hotel - all the extras and then some. Hot coffee and tea greeted us upon entry. Bananas, apples etc were available all the time also. The breakfast was wonderful - counters clean and food presented beautifully. We love Hampton's policy of washing all bedcovers - so nice! The room was spotless. Location, Location, Location - we... More 

Was this review helpful? Yes
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review

It is always wonderful to hear such praise from our guests. We strive to provide everything you mentioned; from clean rooms to comfortable surroundings and friendly service for our guests. All linen including sheets, towels and duvet covers are washed fresh for every guest, every time. Our housekeeping staff takes pride in freshly laundering the linens in the room and... More 

Royal Oak, Michigan
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 14, 2012

With the Marriott chains wearing out in this area, I went searching for alternatives near Rocky River, OH, for family visits. I thought I'd be stuck out at the airport again or over in Brooklyn (can you believe there's a Brooklyn, Ohio???). But suddenly there it was in Westlake all the time, a perfectly good Hampton Inn on Detroit Street,... More 

Was this review helpful? Yes
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for the great scores. Our location is unique as we have so much to do within walking distance, yet we are tucked away in a beautiful location. I’ll be sure to share your comments with our staff as we truly love what we do. Thank you again; your comments put smiles on our faces because we... More 

Marietta, Georgia
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2012

I spend one week per month in Elyria, OH and I always choose to stay at the Hampton in Westlake. The staff, specifically Samantha, makes the experience worth while. When I arrive, I'm always greeted by name. It takes longer to walk up to the counter than it does to actually check in. My room is always clean and ready... More 

Was this review helpful? Yes
Brett S, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for taking the time to share your comments. We do have a great location being within walking distance to Crocker Park and other restaurants and we are happy you found us! Our friendly staff is dedicated to making our guests feel at home. I will be sure to share your comments with Samantha as she takes pride in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (16)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay