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Hampton Inn Cleveland Westlake

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29690 Detroit Road, Westlake, OH 44145
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Hampton Inn Cleveland Westlake
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Hampton Inn Cleveland Westlake
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320 Reviews from our TripAdvisor Community

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Traveler rating
    161
    119
    34
    4
    2
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112
65
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Hampton Inn Cleveland Westlake
See the most recent reviews
Macon, Georgia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a family reunion at this hotel. Lynn, who staffed the front desk, was cheerful and welcoming to us all. The rooms are well insulated from sound. We heard nothing. My son left his pants and shirt in the closet. Carmen found them and helped me figure out a way to get them back. The bed was excellent, rooms... More 

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

We appreciate your comments, I will pass your appreciation on to the staff More 

Omaha, Nebraska
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hampton in Westlake while visiting family that lives on the eastern edge of Cleveland. The Hampton was a really nice choice for us. We have stayed at other hotels in the area on previous visits and while some of the "budget" hotels are cheaper, they suffer in quality. The Hampton room was in great condition and... More 

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your great comments, I will share them with the staff and management. More 

Columbus, Ohio
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my third stay at this property and my least pleasurable. This is our go to hotel when we're in town, but will probably stay elsewhere next time. I rated it very good based on being typical of a Hampton Inn. The bed was worn out and a little uncomfortable. Housekeeping was just ok. Had breakfast there one morning.... More 

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your feedback, these items will be addressed. Thank you More 

Cincinnati, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Joked with the staff while registering and they replied in kind - cheered me up after long travel day. Room was immaculate and location is great. Hotel right across street from movies, excellent restaurants, shops, etc., yet just a few minutes from the heart of downtown Cleveland. Reasonable rates for outstanding service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words, I will pass on your appreciation to the staff. More 

Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location, friendly staff, very clean room. Besides the cleaning staff walking in on me and the boyfriend getting dressed it was a great overall experience! I will definitely recommend this to any one staying in from out of town. The boyfriend and I slept like the dead. The bed was incredible!!!

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words More 

Wake Forest, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The friendliness of the staff, the extremely comfortable beds and pillows, the cleanliness of the hotel and rooms, the availability of good coffee in the morning, and the beautifully secluded feeling of the trees and landscaping, all made for a very pleasant stay. Would highly recommend this hotel to anyone traveling to the area.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words, hope to see you back again soon. More 

Beavercreek, United States
2 reviews
4 of 5 stars Reviewed June 24, 2015

The hotel was clean, modern, well staffed and comfortable. We really liked the convenient location to the highway and the Lake. It was located in a woodsy area and near a new outdoor shopping mall as well. The room met our expectations.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you, we look forward to seeing you again soon. More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed June 17, 2015

This was an excellent stay. I enjoyed my time here. The location was fantastic as well as the service. They had an excellent complimentary breakfast and the rooms were nice and comfortable. The staff was very friendly and helpful. They wanted to make sure you had all necessary items for your stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your great comments, I will share them with the staff. More 

Maryville, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 11, 2015

The room was quite small and even though we had requested a handicap accessible room we didn't get one. The bathroom was tiny especially for someone using a walker. Not only that the price was high at nearly $150 with taxes. Very over rated and I will not be staying there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

I do apologize that we did not meet your expectation, I am forwarding your comments to our ownership for review More 

Niceville, United States
1 review
5 of 5 stars Reviewed June 8, 2015

The staff and location of this hotel our outstanding. Quiet area just outside the very popular Crocker Park shopping area. Friendliest staff you'll find at any hotel from Myshelia at the front desk to Chrissie at breakfast

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words, I will pass on your comments to our staff. More 

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