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Hampton Inn Cleveland Westlake

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29690 Detroit Road, Westlake, OH 44145
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Hampton Inn Cleveland Westlake
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Hampton Inn Cleveland Westlake
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298 reviews from our community

Traveler rating
    149
    111
    34
    2
    2
See reviews for
106
58
20
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
  • All months
    (298)
  • Mar-May only
    (80)
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    (104)
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There are newer reviews for Hampton Inn Cleveland Westlake
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

I have stayed at this hotel in the past and have nothing negative to say. Rooms are clean, bathrooms are as well and the staff is very efficient and kind. The breakfast is average but good and has healthy options available. I like that coffee is always available as I fill my mug before leaving and that saves time and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words. More 

Buckhannon, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

Very convenient and staff is great. I would recommend the hotel to anyone at anytime. Cost is good and hotel is there to service customers. Entrance to the hotel is tricky to see so be careful, but the hotel is located in a good neighborhood and close to good restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words. More 

Las Vegas, United States
1 review
3 of 5 stars Reviewed April 13, 2015

The desk in the room was too small and the lighting was bad. If you are traveling for work, I don't recommend it for situations where you might you have to work in your room. In the evenings, I felt like I was working during a power outage. Otherwise, it was a comfortable room.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your comments and bringing your concerns to our attention. We value your opinion and will work towards resolving the issues you have mentioned. Thank you. More 

Rochester, United States
1 review
5 of 5 stars Reviewed April 9, 2015

My wife and I found our stay to be very pleasant, comfortable, quiet and a good value. If we need a room again while in the Cleveland area we would certainly stay here. The staff was helpful and welcoming and the room was extra quiet and clean.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words and we are glad you enjoyed your stay. More 

2 reviews
5 of 5 stars Reviewed April 7, 2015

Easy access from highway. Very efficient but friendly staff. Plenty of parking by the door. Clean, comfortable, pretty room. Room was dark to sleep in which is important to me. Quiet hallways, even in the morning when I slept in. Breakfast was better than most complimentary breakfasts. Served waffles and mini omelettes which were very filling. Staff in the morning... More 

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for such a great review. We consistently strive to exceed the expectations of our guests. More 

Minneapolis, United States
1 review
3 of 5 stars Reviewed April 7, 2015

It's ok. It's a typical Hampton Inn. They need to replace the TV's. Other than that, breakfast is decent, beds are comfortable. Location is good as it's next to a Bob Evans and is right down the street from a Starbucks and The Promenade. The Promenade has some great places to eat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your comments. We need comments like these to help us understand the needs and wants of our guests and it helps us to improve. Thank you More 

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

Great place to stay. Excellent friendly and accomodating staff. Facility extremely clean and pleasnat. Comfortable bed, lines soft, pillows good. Plus great location being close to excellent shopping and dining.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for your kind words. I am glad you enjoyed your stay. More 

Olathe, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2015

Very clean, well appointed room, decent complimentary breakfast, friendly and helpful front desk staff. Location signage was poorly positioned on the side of the building. Not visable to arriving customers.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words about our staff. I will pass along your comment to our owners about the signage. We look forward to seeing you again. More 

Williamsburg, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 26, 2015

Had a great relaxing stay here during a trip to Cleveland with some friends. Room was clean and the staff was friendly. Can't really ask for anything else. A/C kept the room ice cold, just the way I like it. Parking lot is pretty wonky, just park in the back and walk to avoid the uneven parking toward the front.

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you, I am glad you enjoyed your stay. We look forward to seeing you again. More 

Lebanon, New Jersey
Top Contributor
952 reviews 952 reviews
121 hotel reviews
344 helpful votes 344 helpful votes
4 of 5 stars Reviewed March 23, 2015

I am a loyal Hampton Inn stayer, but I am getting tired of not getting my cookie. Not just this hotel – in general. Yeah, I arrived past 730, but I want my cookie. They are cutting back on the very thing that set them apart. This hotel is typical Hampton Inn inside. Quiet location. A few eating places to... More 

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning and thank you for your comments. We still do cookies Monday through Thursday starting at 5:00PM. I do apologize if you missed them or we were out when you came to visit. We will ensure there are enough cookies to last......Have a great day More 

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