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Hampton Inn Cleveland Westlake

2.5 of 5 29690 Detroit Road, Westlake, OH 44145
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Certificate of Excellence 2014
Hampton Inn Cleveland Westlake
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Hampton Inn Cleveland Westlake
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276 reviews from our community

Traveler rating
    139
    104
    29
    2
    2
See reviews for
99
57
19
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Springfield, Ohio, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars NEW

This property appears to be an older property, but has been redecorated. I visited during a particularly cold and snowy time in the Cleveland area, so the lobby needed to be mopped. The vending machine did not work and they do not have a pantry for snacks. It was hard to regulate the room temperature - minus zero outside, but... More 

Review collected in partnership with Hampton

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Chicago, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Quiet and updated hotel, with clean, contemporary rooms, with a reasonable rate. Did not use breakfast services. Easy access to hotel, and it's located near food and shopping. I'll use this facility again.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

It is always a pleasure to hear great comments about our hotel. Thank you for your comments. More 

Suburban Pittsburgh, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel's location, amenities, service, and rates make it a decent value for this area. The free breakfast bar provides hot and cold items for varied diets. This hotel is located very close to I-90 and is close to a variety of restaurants and shopping.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for your positive comments. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was consistent with the Hilton brand, which in my experience is a great thing. I was staying at another hotel in the area and had a terrible experience and moved to Hampton for my last night in town and it was a complete turn around. Nice, quiet, clean room. Friendly staff and good complimentary breakfast. Great experience.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank You for your great comments! We hope to have you back soon.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This is a typical, older Hampton Inn. Nothing special. I stayed here due to the reviews I read. However, it is overpriced at $154.00 per night. The staff was friendly. Location is great for shopping and restuarants.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning, Thank you for recognizing the staff friendliness. As you will find, comparable hotels in the area are priced higher than we are. We appreciate your comments and will continue to review our pricing compared to other hotels in the area with the same high standards that we have. More 

Naperville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

THe hotel is well maintained, clean rooms and friendly staff. I travel alone and it is nice to have a great mall and outstanding restaurants nearby. I would recommend this hotel to a friend or coworker.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words and support of our hotel. More 

New Bremen ohio, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff helpful. Stay here for trip to Cleveland Clinic. We are here 2-3 times a year normally. Food seemed to be down a bit for this trip and we didn;t see the usual woman who took care of it. Only problem was with having to wait long time for the elevator.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning, Thank you for your kind words about our staff. Our Breakfast Attendant Chrissy was on Vacation and is now back serving our guests. I do apologize for the elevator being slow, we have researched the issue and it has been corrected as of today. More 

Galien, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly, nice and quiet and very clean! Staff is friendly and warm. Always greeted with a smile from all staff. The rooms are comfortable and very clean. Staff goes above and beyond to make sure your stay is comfortable. The rooms are very quiet and do not smell of cigarette smoke. For a value priced hotel this is one... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for your positive comments! More 

Crozet, United States
1 review
3 of 5 stars Reviewed January 23, 2015

I reserved 3 days, I showed up the second day and they cancelled my reservation without trying to contact me. I paid for the first day, no problem, I expected too. They initially indicated there might be a problem providing me a room, once they knew I was unhappy, they gave me a room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning, I do understand your frustation and I apologize. I will review with the staff and create a policy going forward so this does not happen again. Again, thank you for your comments More 

Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

We stayed at the Hampton the night prior to a visit to Cleveland Clinic. The location is easily accessible and close to shopping and dining facilities. The lobby's décor is very nice. The room was good size with a comfortable bed. The bathroom didn't have a large countertop, but it proved very adequate. Coffee or tea was available in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning, Thank you for your kind words about our hotel. We look forward to seeing you again. More 

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Additional Information about Hampton Inn Cleveland Westlake

Address: 29690 Detroit Road, Westlake, OH 44145
Phone Number:
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Westlake 2.5*
Number of rooms: 122
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Also Known As:
Hampton Inn Cleveland Westlake Hotel Westlake
Hampton Inn Westlake
Westlake Hampton Inn
Hampton Inn Cleveland Westlake Ohio

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