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Hampton Inn Cleveland Westlake

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29690 Detroit Road, Westlake, OH 44145
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Hampton Inn Cleveland Westlake
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Hampton Inn Cleveland Westlake
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295 reviews from our community

Traveler rating
    148
    111
    32
    2
    2
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103
58
20
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Top Contributor
117 reviews 117 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you've stayed at a Hampton Inn, you know most of what to expect from this one: a comfortable room, friendly staff, decent breakfast. This hotel also features a convenient location just off Interstate 90 and across the street from a large outdoor shopping area, featuring lots of national chain stores and restaurants, a movie theater, and pleasant landscaping. My... More 

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Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel several times and it's always a great experience. The staff is the best, the rooms are clean and beautiful and comfortable, the breakfast is great... and location is excellent. highly recommended

Review collected in partnership with Hampton

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Center
Top Contributor
376 reviews 376 reviews
196 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 1 week ago

Cheerful people run this hotel, and make the stay pleasant. The property is a regular Hampton inn, not one of the newest, but definitely decent. Rooms are silent, despite the closeness to the road. Fine morning complimentary breakfast. But you'll remember the people.

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Good Morning, Thank you for your comments, we appreciate your feedback and strive to provide memorable moments. More 

Columbus, Ohio, United States
Top Contributor
144 reviews 144 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great location, near the freeway, yet quiet. Close to many restaurants and shopping, yet easily accessible. The staff was friendly and the room was extremely comfortable. The mattress on the bed was too soft for Matt and me, although others may appreciate it. The pillows were not the worst, but nor were they the best. The only... More 

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your comments, we replaced the chain right after you informed us. But yes, it should have been caught before hand. More 

west Lafaoyette, IN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Always treated like a king with fine accommodations and a friendly helpful staff. Have stayed at this Hampton Inn for over 25 years now which is a true testimonial for the service, etc. rendered here.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words. More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A quality hotel at a fair price. Idiots at trip advisor insist that I use more characters. Stupid people, Trip advisor rated as a big O. Wow, I only used 138 characters of the 200 needed to complete the review. Really Stupid People at Trip Advisor want more crap from me. Lets hit send again and see if this 1... More 

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

I am glad you enjoyed your stay. More 

Albany, Oregon
Top Contributor
200 reviews 200 reviews
27 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 3 days in Westlake to visit friends, and stayed here at the Hampton Inn on Detroit Road. Loved how it was back from the main road, which made for a quiet night's sleep after a long day of traveling from west coast. The room was clean, the bathroom had wonderful, fluffy towels, and the shower was very comfortable! That... More 

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you so much for your review More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel in the past and have nothing negative to say. Rooms are clean, bathrooms are as well and the staff is very efficient and kind. The breakfast is average but good and has healthy options available. I like that coffee is always available as I fill my mug before leaving and that saves time and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words. More 

Buckhannon, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very convenient and staff is great. I would recommend the hotel to anyone at anytime. Cost is good and hotel is there to service customers. Entrance to the hotel is tricky to see so be careful, but the hotel is located in a good neighborhood and close to good restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your kind words. More 

Las Vegas, United States
1 review
3 of 5 stars Reviewed April 13, 2015

The desk in the room was too small and the lighting was bad. If you are traveling for work, I don't recommend it for situations where you might you have to work in your room. In the evenings, I felt like I was working during a power outage. Otherwise, it was a comfortable room.

Review collected in partnership with Hampton

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Patrick M, General Manager at Hampton Inn Cleveland Westlake, responded to this review

Thank you for your comments and bringing your concerns to our attention. We value your opinion and will work towards resolving the issues you have mentioned. Thank you. More 

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