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All 9 Westlake hotels

Extended Stay America - Cleveland - Westlake

2.5 of 5 Hotel   |   30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
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Ranked #4 of 9 hotels in Westlake
A recent review
5 of 5 stars Reviewed September 12, 2012
darlene e Canton, Michigan
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  • Reviews (115)
  • Photos (6)
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  • Room tips (28)
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115 people have reviewed this hotel

Traveler rating
    59
    28
    13
    8
    7
See reviews for
41
13
16
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for Extended Stay America - Cleveland - Westlake
See the most recent reviews
Canton, Michigan
1 review
5 of 5 stars Reviewed September 12, 2012

I have stayed here atleast 5 times since my last review..i love the staff here,they always make you feel at home.its close to alot of amenities,but you also have the option to just stay in and cook in your room.theres also a bbq grill outside with tables and chairs. infact im getting ready to stay here again for a week.super... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Darlene - Thank you very much for your kind words about the staff at our hotel. We strive to create a "home away from home" environment. I am glad to read that we did just that for you during your stay. Please let us know if you are ever in the area. We would love for you to be our... More

westlake ohio
1 review
4 of 5 stars Reviewed September 7, 2012

I need a place to stay occasionally if I have a late night at work and don't want to drive an hour home. This facility is perfect. Close to all of the amenities in Westlake ( less than a mile from Crocker Park Mall ) in a quite wooded area. Room was clean and is the equivalent of a one... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Bryan - I was glad to read your comments about your stay at our hotel. The hotel is perfect for not only long term stays, but short, overnight stays as well. We strive to provide our guests with clean and fresh rooms. I am glad we did just that for you. We would love for you to be our guest... More

Pekin, Illinois
1 review
5 of 5 stars Reviewed September 3, 2012

The employees were friendly and very helpful. The room was clean, comfortable and affordable. In the future, when I travel I would definitely choose an extended stay facility and recommend it to my friends or family.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for your glowing comments about your stay at our hotel. I was delighted to read that your stay was comfortable and we provided you with great guest service and a FRESH room. We strive to make every guests stay feel like a "home away from home". I am glad we did just that for you. Thank you for... More

Gaithersburg, Maryland
1 review
2 of 5 stars Reviewed September 3, 2012

Poor. The internet speed is terribly slow. No free breakfast is offered during weekend. I only knew that when I checked in, the front desk guy told me it's only offered for Mon to Fri. Actually it's not mentioned when I booked.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Kan - Thank you very much for your recent post about your stay at our property. I was disheartened to read your comments, but grateful for the opportunity to respond to them. I want to assure you that I have met with the hotel management and staff in regards to the comments about the internet and breakfast mentioned in your... More

2 reviews
5 of 5 stars Reviewed August 28, 2012 via mobile

I'm a female, alone, n feel safe to come and go as I please...I have a beautiful view of the woods n complete silence at nite...close to ALL kinds of shopping from food to clothing, as well as ANY type of restaurant one could want! Kudos!!! Id stay any time!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for your recent post about our hotel. We pride ourselves on providing great guest service to all our guests. I am glad to read that we did just that. Our location is perfect for those who love to shop and dine with Crocker Park being right down the street. Please let us know when you are in the... More

Boynton Beach, Florida
2 reviews
5 of 5 stars Reviewed August 23, 2012

I found this hotel to be very neat & clean; actually felt cleaner than some of the Marriott brand hotels I've stayed at. I will definitely stay at this location again and will try other Extended Stay Deluxes. The staff was very helpful, friendly and welcoming.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

I was delighted to read your post about our property. I was glad to read that your room was clean and fresh and that the staff made you feel welcome. We pride ourselves on giving our guests that "home away from home" experience. It is so rewarding to know that we were able to achieve that! Please stay with us... More

Lorain
2 reviews
4 of 5 stars Reviewed August 16, 2012

I stayed at the hotel and it is wonderful. It has all the amenties of home like flatscreens,comfortable bed, high power shower, while still feeling like you can kick up your feet without breaking something expensive. Great place for families or budget travelers will recommend.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you very much for your comments about our hotel. We pride ourselves on providing GREAT guest service and clean rooms at an affordable price. It pleases the staff and I to read that we were able to provide that for you and then some. We look forward to seeing you again when you are in the area. Thank you... More

Alexandria, Virginia
1 review
4 of 5 stars Reviewed August 14, 2012

Comfortable place and clean. Wwill recommend it to anyone. We were enroute to Ann Arbor and had to stop over without a booking. They were welcoming and gave us a good idea of things we could do whiles intown. Very good for familes who want to prepare quick meals. It is tucked away from some of the big hotels but... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you very much for taking the time to comment on your stay with us. At our hotel, we strive for total guest satisfaction, so we are always delighted to learn that we have accomplished just that. We very much appreciate your positive feedback and kind words. Please let us know if we can assist you in any way with... More

1 review
5 of 5 stars Reviewed August 10, 2012 via mobile

Dan and Ray were great. Well stay here in the future! Rooms are spacious, grounds are nice. They have all of the amenities needed for short business trip. Breakfast bar with coffee and bagels were all I needed. Nothing too fancy or flashy.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for your wonderful comments about our property. It always makes us so happy to read such positive comments about our staff! I was glad to read that Dan and Ray took such good care of you during your stay with us. It would be our pleasure to have you stay with us again or at any of our... More

Attica, Michigan
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 9, 2012

I stayed at this hotel for a few days while working on a project in the area. I rented a small suite; queen bed, living room, kitchen, and bath. The rooms were very clean and everything in them worked well. The front desk staff was also very good; the manager even came out to chat when I was checking out... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Westlake, responded to this review

Thank you for the dazzling review you published about our hotel. The staff and I strive to provide all of our guests with a friendly, clean and comfortable experience during their stays with us; it is so rewarding to know that we have accomplished that with you! It would be our pleasure to have you stay with again or at... More

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Additional Information about Extended Stay America - Cleveland - Westlake

Address: 30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Cleveland - Westlake 2.5*
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Also Known As:
Extended Stay Westlake
Westlake Extended Stay
Extended Stay America - Cleveland - Westlake Ohio

6 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (1)
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Other (3)

Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
73

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