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Extended Stay America - Cleveland - Westlake

2.5 of 5
30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Cleveland - Westlake
Ranked #2 of 9 hotels in Westlake
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91 reviews from our community

    Trip type
Traveler rating
    53
    21
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    6
    4
Date Rating
Perrysburg, OH
Top Contributor
121 reviews 121 reviews
108 hotel reviews
Reviews in 87 cities Reviews in 87 cities
229 helpful votes 229 helpful votes
5 of 5 stars Reviewed February 16, 2013

What a fantastic find--I booked this motel on Priceline because I needed somewhere to stay the night before a procedure at the Cleveland Clinic, and I had no idea how lucky I'd gotten! This place really makes you feel at home, and is an amazing value. Not only does the tasteful, charming, CLEAN and cozy room have a full kitchen,... More

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
February 18, 2013

Dear flyermontana - Thank you for your great review of our property. I'm thrilled that you found our rooms clean and cozy and that you were excited to find all the amenities we offer for a reasonable price. Our goal here at the Extended Stay America Cleveland-Westlake is to provide, great customer service to each and every guest, to make... More

Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

Stayed for several days on the recommendation of tripadvisor. Was very clean, and the bed/room as a whole was very comfortable. Had no problem with noise. Close to shopping, easy freeway access. Was nice to come "home" to more than just a hotel room. Desk staff was great. The Extended Stay might not be quite as fancy as the much... More

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 22, 2013

CZ F - I appreciate you taking the time to write such a nice review of our hotel. It's great to hear that you found us on Trip Advisor and that you had a great experience staying with us. It's always good to hear from our guests who find our location perfect for what they plan on doing in the... More

Westlake, Ohio
1 review
5 of 5 stars Reviewed January 17, 2013

Well appointed and designed rooms. Best I have seen for extended stay, and better than most places I stay at. I'm on the road staying in motel/hotels 3 to 4 nights a week. The staff was very professional and helpful. Fast professional check in. Very impressive! They are running on the front lines of a service business, and these folks... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 31, 2013

John J - I received a copy of your review, and wanted to thank you for taking the time to write about the hotel staff. I'm thrilled that you found the staff very professional and helpful. It is our goal here to give great customer service to all guests coming here to stay. I am happy to hear that their... More

Phoenix
Top Contributor
245 reviews 245 reviews
120 hotel reviews
Reviews in 129 cities Reviews in 129 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 9, 2013

A couple projects near Westlake gave us the opportunity to stay at this location. It's just a block off the freeway and close to tons of shopping. It's quiet but convenient. Rooms were clean, parking was a bit tight, but sufficient. Rooms offered the basic kitchen amenities and an elevator to access the 3rd floor rooms. We would stay again... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 11, 2013

RVingFT - Thank you for taking the time to write a review of your stay. I'm glad that our location fit your needs and you liked the amenities our hotel offers. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

Highly recommended --- it fit all my criteria for location, price, amenities and comfort. Staff was courteous and helpful. Only complaint: flat screen TV was too small to watch from bed: it was only 32" and located on far living room wall. I had to drag the dresser it was bolted to across the room toward the bedroom to be... More

Was this review helpful? Yes 1
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
January 2, 2013

Gary Z - I appreciate you taking the time to write such a nice review of our hotel. It's great to hear that you found not only our location, but our price and amenities suited your needs and you found the hotel staff courteous and helpful. I am sorry to hear that you found the location of our televisions not... More

Dayton, Ohio
1 review
5 of 5 stars Reviewed December 16, 2012

When my husband and I visit our son in Cleveland we usually stay at this motel. It is conveniently located, close to church and many restaurants, provides a quiet, restful sleep. We have always found the room clean and neat with morning coffee (a plus). During some of our stays we have used the exercise room's treadmill and stationary bike.... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 17, 2012

jeffandmaggie - I appreciate you taking the time to write such a nice review of our hotel. It's great to hear that you found our location great for all your family activities and that in staying with us now and in the past, you have always found your room to be clean and neat. The staff here take great pride... More

Phoenix, Arizona, United States
1 review
5 of 5 stars Reviewed December 7, 2012

I found the people there very accommodating and anxious to provide great service. The staff was great. I liked the room. It had everything I needed for a comfortable stay. The location is very convenient with lots of shopping and restaurants nearby. I'll be back again.

Was this review helpful? Yes
Manager-BKL, Owner at Extended Stay America - Cleveland - Westlake, responded to this review
December 10, 2012

Eden S - Thank you for taking the time to write a review of your stay. It's great to hear that you found the staff here accommodating to your needs and that you found our location convenient to shopping and dining out. Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More

Westlake, Ohio
1 review
4 of 5 stars Reviewed December 6, 2012

I had a very good experiece with my stay there. Their staff are friendly and the room was spacious, clean and well equiped for my long stay (stove, oven, microwave, fridge, dvd player, iron and board). They have coin operated laundry room, vending machines, and provide coffee and to-go breakfast items on weekdays. The location is close to stores, fuel... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 10, 2012

RYH123 - Thank you for your great review of our property. It's great to hear that you found our location convenient to your needs and that you found the staff friendly and our rooms larger than expected with the ammenities that make a long stay comfortable. Thank you again for your review. We look forward to seeing you again, should... More

Toledo, Ohio
2 reviews
5 of 5 stars Reviewed November 30, 2012

Front desk person 'Ray' by telephone was most accomodating in my slight change to the reservation which was made by my niece via telephone. She had reserved two rooms - one for herself and one for my wife & I; unfortunately, she could not make the trip; so I asked Ray to cancel one of the rooms and he did... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 3, 2012

James D - I received a copy of your review, and wanted to thank you for letting everyone know your change in reservation was handled quickly and it was correct. I also want to thank you for letting me know the job the Ray, my Front Desk GSR did in taking care of you. It's great to hear that over... More

2 reviews
5 of 5 stars Reviewed November 30, 2012 via mobile

I checked out of this hotel August 24th, I discovered yesterday that I left a beautiful robe that was a gift 2 me HANGING ON THE BACK OF THE BATHROOM DOOR AT THE HOTEL!!!! I'M STILL IN THE AREA so I called the hotel got a really efficient clerk that I remembered helped me while I was staying there named... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Cleveland - Westlake, responded to this review
December 3, 2012

AUNTNAN 80 - I received a copy of your review, and wanted to thank you for taking the time to fill it out and acknowledging Alex, my Front Desk GSR. I'm glad that we had your property and that you were able to have it returned. Thank you again for sharing your experience with us. We look forward to welcoming... More

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4.5 of 5 stars 127 Reviews
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Additional Information about Extended Stay America - Cleveland - Westlake

Also Known As:
Extended Stay Westlake
Westlake Extended Stay
Extended Stay America - Cleveland - Westlake Ohio
Address: 30360 Clemens Rd, Westlake, OH 44145 (Formerly Extended Stay Deluxe)
Region: United States > Ohio > Westlake
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Westlake
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Travelocity, Hotels.com, Expedia, Tingo, Venere, Orbitz and Priceline so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Extended Stay America - Cleveland - Westlake
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