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TownePlace Suites Cleveland Westlake

2.0 of 5 25052 Sperry Drive, Westlake, OH 44145
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TownePlace Suites Cleveland Westlake
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TownePlace Suites Cleveland Westlake
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TownePlace Suites Cleveland Westlake
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18 reviews from our community

Traveler rating
    5
    8
    4
    1
    0
See reviews for
7
4
2
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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There are newer reviews for TownePlace Suites Cleveland Westlake
See the most recent reviews
New York, New York, United States
Top Contributor
131 reviews 131 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 1, 2013

I stay with Marriott in Westlake quite often due to family business needs. The last couple of visits at the Courtyard have not been the greatest. Yet, next door I'm seeing upgraded rooms, friendlier staff, same Marriott flavor and $20 bucks cheaper. Brain surgeon training not required.

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Will M, I am sorry to hear about your encounters with the Courtyard, but we are pleased to have you staying with us. If there is anything we can do to assist you please do not hesitate to let us know! Erica Todhunter General Manager More 

oregon
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2013

My family and I have stayed here a few times now over 10 years, and our recent visit again was as good as the previous. We love the two room suites that offer privacy for the parents and kids alike. The beds are comfortable and there is plenty of space to fully unpack for a longer stay. The place is... More 

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear lopper, Thank you for your loyalty. We always enjoy having our repeat guests stay with us. We hope to see you again in the future! Erica Todhunter General Manager More 

Denmark, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2013

This is the most comfortable hotel I have stayed in anywhere. The room was spotless, tastefully decorated and had high ceilings giving the feeling of home rather than a hotel. The kitchen had everything one could need, and I appreciated a fresh water bottle every night and a sink with a small bottle of dish soap for washing service for... More 

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Scrittore2013, Thank you for you nice note! We enjoyed having you stay with us and hope to have the pleasure again in the future! Erica Todhunter General Manager More 

Sandwich, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2013

We didn't want to stay downtown Cleveland, so on our way out we seen the hotel ad and pulled in. Tired and ready to stop we took a king suite. We were given a handicapped accessible room, not sure why, but it was AOK. The room was clean, pleasantly decorated and comfortable. The hostess was extremely nice and helpful. She... More 

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Melva S, We are happy to hear that you enjoyed our hospitality! It is always our pleasure to assist. We hope to see you again in the future. Erica Todhunter General Manager More 

Schaumburg, Illinois
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 3, 2013 via mobile

We recently stayed here after a trip to Cedar Point and it was a perfect choice for my family. The rooms were clean, you have a small kitchen in your room, free wifi, and breakfast is included. They have a laundry facility on site for those who are staying a little longer. While they do not have an indoor pool,... More 

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Longmich, We are happy to hear that we were able to make your trip that much more memorable. We hope to see you again the next time you are in the area! Erica Todhunter General Manager More 

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2013

Stayed for work re location. Was offered a 2 bedroom suite that smelled like a cigarette smoke and was informed that Cleveland Clinic patient lived there for a month and was a chain smoker. The staff was accommodating and moved us to a different room after we complained about the cigarette odor. Would not want to stay there again.

Was this review helpful? Yes 1
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Ed C, I am sorry to hear that you had a less than perfect experience. It is through reviews such as yours that we are able to create a better experience for our guests. If there was anything we could have done to better your experience we would love for you to let us know. Erica Todhunter General Manager More 

Saint Paris, Ohio, United States
1 review
4 of 5 stars Reviewed July 8, 2013

Nice, clean rooms, friendly staff, parking passes for Cleveland Clinic. Nice continental breakfast. Close to shopping, little traffic. Beds are super comfortable. I stayed post operative from a double lung transplant. There were three other lung transplant patients there while we were there. We had a two bedroom suite...very roomy. Bring extra plates, silverware and any of your favorite utensils.... More 

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear John R, Thank you so much for your review. It is important to us that you had a great stay and that we were able to assist you to our best ability. We hope you are doing well and would love to see you again soon, under better circumstances! Erica Todhunter General Manager More 

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Additional Information about TownePlace Suites Cleveland Westlake

Address: 25052 Sperry Drive, Westlake, OH 44145
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Cleveland Westlake 2*
Number of rooms: 86
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Also Known As:
Towneplace Suites Cleveland Westlake Hotel Westlake
TownePlace Suites Cleveland Westlake Ohio

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