We stayed here overnight while visiting family in nearby Avon Lake for Easter. The staff was really good and the room was clean and comfortable. It was nice to have a refrigeration/freezer for leftovers (they have a discount coupon for the nearby Carrabba's). The bed was soft. My wife would have liked firmer pillows. Breakfast was basic but decent quality.... More

Staff are amazing, ESPECIALLY Alisa! She goes above and beyond. But not thrilled with the rest. Our room had no thermostat so with the heat on was boiling, with it off was freezing. One of the nights we had a garbage truck, revving his engine, and doing pick up and beeping at 6AM!!!! Also, we used the pool at Courtyard... More

Room was sizeable, but I was surprised it was the oldest Townplace I have stayed at. Kitchen was clean- but dated. There was a stain around the base of the toilet. It appeared "clean" but it was not appealing to the eye. Beds were hard as a rock and pillows very flat. I love Marriott and prefer their newer -... More

My husband and I are currently staying here while we are in Cleveland for business for a week. The place was recently remodeled and is in good shape. What really sets this place apart for me is the staff. Everyone I've dealt with has been extremely nice and helpful. The woman at the front desk goes out of her way... More

My boyfriend and I stayed here last night, and were very happy with a lot of things... But one thing ruined it and will never stay here again.. First with the good: The lady who checked us in was wonderful and very nice. We thought the room was wonderfully clean and the kitchenette in the room was a great touch,... More

We visit this area frequently and have stayed at a number of properties. Most of them have gone downhill with sloppy housecleaning and unattentive service. So when we booked here, we weren't expecting much. The service was great. Any question we had - from directions to the area - to the housekeeping, was excellent. Our room was clean. The room... More

While I had some renovations done to my home in Southeast Michigan and had never been to The Rock n Roll Hall of Fame it made sense to hop in the car and go to Cleveland. Got a studio as I was traveling alone and it was just fine. Queen bed was comfy, a small kitchen was a welcome sight... More

We had lived here for approximately two months whilst needing access to the Cleveland Clinic. The staff are incredibly friendly and professional, and the facilities are on par with a great quality efficiency hotel designed for longer term stays. These really feel like a home away from home in terms of the basic necessities of apartment living. There are laundry... More

Visiting Westlake for business and stayed at this hotel. Location was convenient, right off the highway and a short easy drive to get to work. While it was close to the highway it was not noisy. This hotel has no adjoining rooms which is a positive. The rooms are like mini-dorm like suites, has a bathroom, living/office area with a... More