We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Westlake hotels

TownePlace Suites Cleveland Westlake

2.0 of 5 Hotel   |   25052 Sperry Drive, Westlake, OH 44145
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added TownePlace Suites Cleveland Westlake to your Saves list
TownePlace Suites Cleveland Westlake
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
76%
Ranked #6 of 9 hotels in Westlake
A recent review
4 of 5 stars reviewed 1 week ago
dmount2001 Burlington, Vermont
  • Overview
  • Reviews (13)
  • Photos (10)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

13 people have reviewed this hotel

Traveler rating
    5
    5
    2
    1
    0
See reviews for
6
2
2
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Burlington, Vermont
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We traveled to Cleveland to visit the R & R Hall of Fame and a ballgame. We stayed at the Town Place because we like the space. It had all we wanted and it was clean and well maintained. We were about 10 miles from downtown, which was not a problem for us. My only complaint was that the breakfast... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear dmount2001, Thank you so much for sharing your feedback and compliments of TownePlace Suites Westlake. As you mentioned, we are very close to Downtown Cleveland and the Rock & Roll Hall of Fame. Regarding the eggs, we typically do offer hard boiled eggs, every day, as part of our breakfast. I am sorry to hear we did not have... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

We booked a one-bedroom suite and were thrilled that they offered a special rate for Cleveland Clinic patients/family. The hotel is actually about 15 miles from the clinic but it is sooo easy to get to - you just get on I-90, which runs right by the TownePlace Suites, and you take I90E all the way to the Chester exit... More

Was this review helpful? Yes 1
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

We greatly appreciate you taking the time to write a response. Guest feedback is very important to the success of our hotel. Westlake is a great area with fantastic parks, shopping, and wide variety of restaurants. Many people do not realize how wonderful Cleveland's suburbs are and what they offer. Our staff takes pride in being able to inform our... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2014

My husband and I stayed here overnight and initially found our hotel room suite to be spacious and nice, especially for the price. However, we were awakened by strong marijuana smoke odors early in the night. Staff were very nice and had the individuals removed from the hotel and also moved us to a different (and even bigger) room. However,... More

Was this review helpful? Yes 1
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear RobinA1974, I am very sorry to hear about the situation you encountered while staying with us. Please feel free to contact me to speak about this further. I can be reached at 440-871-3756. Erica Todhunter General Manager More

New York City, New York
1 review
5 of 5 stars Reviewed October 27, 2013

I have stayed in this hotel for a number of years - they tend to have the best prices in the area. The suites are a great size with a convenient kitchenette. The staff is super friendly and professional, willing to help out in any way possible. I enjoy staying in this hotel - I think the fact that I... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear mubigoofer, What a nice note! We hope you will come visit us and our newly remodeled suites again soon, and let us know what you think! Erica Todhunter General Manager More

Troy, MI
Top Contributor
50 reviews 50 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 24, 2013

This was a very nicely located hotel with HUGE rooms/suites. The room was spacious and well appointed with lots of room to stretch out. HUGE sitting area to watch TV, and a nice desk workspace to do some work. Staff was friendly and helpful, more or less. Breakfast area was well stocked and convenient.

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear MGoBlueBoy, I have to admit that the work spaces are my favorite addition to the newly renovated rooms as well! We are happy to serve you and hope to have the opportunity to do so again in the future. Erica Todhunter, General Manager More

New York, New York, United States
Top Contributor
116 reviews 116 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 1, 2013

I stay with Marriott in Westlake quite often due to family business needs. The last couple of visits at the Courtyard have not been the greatest. Yet, next door I'm seeing upgraded rooms, friendlier staff, same Marriott flavor and $20 bucks cheaper. Brain surgeon training not required.

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Will M, I am sorry to hear about your encounters with the Courtyard, but we are pleased to have you staying with us. If there is anything we can do to assist you please do not hesitate to let us know! Erica Todhunter General Manager More

oregon
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2013

My family and I have stayed here a few times now over 10 years, and our recent visit again was as good as the previous. We love the two room suites that offer privacy for the parents and kids alike. The beds are comfortable and there is plenty of space to fully unpack for a longer stay. The place is... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear lopper, Thank you for your loyalty. We always enjoy having our repeat guests stay with us. We hope to see you again in the future! Erica Todhunter General Manager More

Denmark, Wisconsin
1 review
5 of 5 stars Reviewed August 21, 2013

This is the most comfortable hotel I have stayed in anywhere. The room was spotless, tastefully decorated and had high ceilings giving the feeling of home rather than a hotel. The kitchen had everything one could need, and I appreciated a fresh water bottle every night and a sink with a small bottle of dish soap for washing service for... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Scrittore2013, Thank you for you nice note! We enjoyed having you stay with us and hope to have the pleasure again in the future! Erica Todhunter General Manager More

Sandwich, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2013

We didn't want to stay downtown Cleveland, so on our way out we seen the hotel ad and pulled in. Tired and ready to stop we took a king suite. We were given a handicapped accessible room, not sure why, but it was AOK. The room was clean, pleasantly decorated and comfortable. The hostess was extremely nice and helpful. She... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Melva S, We are happy to hear that you enjoyed our hospitality! It is always our pleasure to assist. We hope to see you again in the future. Erica Todhunter General Manager More

Schaumburg, Illinois
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 3, 2013 via mobile

We recently stayed here after a trip to Cedar Point and it was a perfect choice for my family. The rooms were clean, you have a small kitchen in your room, free wifi, and breakfast is included. They have a laundry facility on site for those who are staying a little longer. While they do not have an indoor pool,... More

Was this review helpful? Yes
GM_Erica, General Manager at TownePlace Suites Cleveland Westlake, responded to this review

Dear Longmich, We are happy to hear that we were able to make your trip that much more memorable. We hope to see you again the next time you are in the area! Erica Todhunter General Manager More

Owners: What's your side of the story?
If you own or manage TownePlace Suites Cleveland Westlake, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to TownePlace Suites Cleveland Westlake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Cleveland Westlake

Address: 25052 Sperry Drive, Westlake, OH 44145
Phone Number:
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Cleveland Westlake 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Marriott, Travelocity, Tingo, Hotels.com, Despegar.com, Agoda and BookingOdigeoWL so you can book your TownePlace Suites Cleveland Westlake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Cleveland Westlake Hotel Westlake
TownePlace Suites Cleveland Westlake Ohio

10 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
TownePlace Suites Brand Ranked #1 in Extended Stay by J.D. Power and Associates for 2013. ... more   less 
Number of rooms
86

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer