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Residence Inn by Marriott Cleveland Westlake

3.0 of 5 30100 Clemens Rd, Westlake, OH 44145
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Certificate of Excellence 2014
Residence Inn by Marriott Cleveland Westlake
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Residence Inn by Marriott Cleveland Westlake
Residence Inn by Marriott Cleveland Westlake
Residence Inn by Marriott Cleveland Westlake
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111 reviews from our community

Traveler rating
    45
    37
    18
    3
    8
See reviews for
51
16
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Avon Lake, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can highly recommend this hotel. It is so convenient in many ways. I really enjoy having a complete kitchen, very nice if you want to entertain people(which we have always done). Very convenient for families too. Be aware that if you use the penthouse there are two flights of steps to your room and of course, another to the... More 

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 25, 2014

Traveled to Cleveland with my husband and friends and stayed here for only one night. We checked in and wanted to go into the city for the day/evening. While the hotel is a bit outside the city, it's easy to get to the city via the train. The staff were SUPER friendly and helpful. Took us to the airport so... More 

Was this review helpful? Yes 2
Hilliard, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

Nice rooms, comfortable bed. My family stayed here a few times for my husband's work. We wanted an extended stay place so it would feel more like an apartment. They have advertised that they have rooms that has separate bedrooms for privacy, but these were never available. I think they have very few of those rooms. You probably have to... More 

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Pittsburgh, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2014

We had a large group so we got the penthouse with 2 bedrooms including one of them on a second floor. The kids really like that...it was more like a house. Somehow, we had the pool and hot tub to ourselves the one evening so that was very enjoyable. Lastly we just love the lady at breakfast (hot and free!).... More 

Was this review helpful? Yes 1
Midland, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 19, 2014

Overall, I'm impressed with this hotel for the price. The rooms are large and aside from the bathroom I thought they would work very well for someone in a wheel chair. It's true, the rooms do need a little update as far as decor but they are clean and roomy. It looks like they may have recently put in granite... More 

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Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

This place was amazing! Lots of room to spread out. A loft room upstairs with a full bathroom and comfortable beds. A bed with a bathroom downstairs and doors to close for privacy. a big sitting room and full kitchen was a big plus. Pros: It looked like there were plenty of things for kids to do basketball, swimming lots... More 

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Columbus, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 6, 2014

My husband, daughter and I were in town for a family getaway weekend. Little did we know there was so much going on in Cleveland that it was almost impossible to find a hotel room. We typically stay in the Beachwood or Independence area when visiting Cleveland, but this time we had to stay in Westlake. The room itself was... More 

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Bardstown, Kentucky, United States
Top Contributor
83 reviews 83 reviews
12 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed July 21, 2014

I love Residence Inns! Staff is very friendly and helpful. This is a large facility and the grounds are well maintained but some of the buildings with wood features show age. But the inside of our room was very nice. Bed was very comfortable, many pillows, HBO didn't work, commode was wobbly and needs to be fixed. Mostly what I... More 

Was this review helpful? Yes 2
Howell, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed in a two bedroom. The room itself was nice and in a good location. The two main problems were housekeeping and the breakfast buffet. They were clearly short staffed on both ends as the food was not replenished during peak times. Two of the three nights we stayed the room was not cleaned.

Was this review helpful? Yes 1
Catrenta, Director of Sales at Residence Inn by Marriott Cleveland Westlake, responded to this review

Hello, Thank you for your review. First and foremost, we apologize for the housekeeping and breakfast service not being up to standard. We value you and your comments. These concerns have been addressed with both departments and the issues of concern have been addressed to avoid in the future. Thank you for choosing the Residence Inn by Marriott Westlake. Sincerely,... More 

Twin Cities
Top Contributor
55 reviews 55 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 14, 2014

I had a homecoming and looked for a central place to set up camp. This location was perfect. Crocker Park shopping complex had everything, there's plenty of food in the area, and one of the best Lake Erie beaches is just a couple miles away. The breakfast was ample, and the Mon/Weds appetizers satisfying. Outdoor pool as well as the... More 

Was this review helpful? Yes 1
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Additional Information about Residence Inn by Marriott Cleveland Westlake

Address: 30100 Clemens Rd, Westlake, OH 44145
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Cleveland Westlake 3*
Number of rooms: 104
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Also Known As:
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn Cleveland Westlake
Cleveland Residence Inn
Residence Inn By Marriott Cleveland Westlake Ohio

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