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All 9 Westlake hotels

Residence Inn by Marriott Cleveland Westlake

3.0 of 5 Hotel   |   30100 Clemens Rd, Westlake, OH 44145
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Ranked #3 of 9 Hotels in Westlake
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
pghgirl1077 Pittsburgh, Pennsylvania
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110 reviews from our community

Traveler rating
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    37
    18
    3
    8
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Traveled to Cleveland with my husband and friends and stayed here for only one night. We checked in and wanted to go into the city for the day/evening. While the hotel is a bit outside the city, it's easy to get to the city via the train. The staff were SUPER friendly and helpful. Took us to the airport so... More

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Hilliard, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice rooms, comfortable bed. My family stayed here a few times for my husband's work. We wanted an extended stay place so it would feel more like an apartment. They have advertised that they have rooms that has separate bedrooms for privacy, but these were never available. I think they have very few of those rooms. You probably have to... More

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Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We had a large group so we got the penthouse with 2 bedrooms including one of them on a second floor. The kids really like that...it was more like a house. Somehow, we had the pool and hot tub to ourselves the one evening so that was very enjoyable. Lastly we just love the lady at breakfast (hot and free!).... More

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Midland, MI
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 19, 2014

Overall, I'm impressed with this hotel for the price. The rooms are large and aside from the bathroom I thought they would work very well for someone in a wheel chair. It's true, the rooms do need a little update as far as decor but they are clean and roomy. It looks like they may have recently put in granite... More

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Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

This place was amazing! Lots of room to spread out. A loft room upstairs with a full bathroom and comfortable beds. A bed with a bathroom downstairs and doors to close for privacy. a big sitting room and full kitchen was a big plus. Pros: It looked like there were plenty of things for kids to do basketball, swimming lots... More

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Columbus, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2014

My husband, daughter and I were in town for a family getaway weekend. Little did we know there was so much going on in Cleveland that it was almost impossible to find a hotel room. We typically stay in the Beachwood or Independence area when visiting Cleveland, but this time we had to stay in Westlake. The room itself was... More

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Bardstown, Kentucky, United States
Top Contributor
63 reviews 63 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 21, 2014

I love Residence Inns! Staff is very friendly and helpful. This is a large facility and the grounds are well maintained but some of the buildings with wood features show age. But the inside of our room was very nice. Bed was very comfortable, many pillows, HBO didn't work, commode was wobbly and needs to be fixed. Mostly what I... More

Was this review helpful? Yes 1
Howell, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

We stayed in a two bedroom. The room itself was nice and in a good location. The two main problems were housekeeping and the breakfast buffet. They were clearly short staffed on both ends as the food was not replenished during peak times. Two of the three nights we stayed the room was not cleaned.

Was this review helpful? Yes 1
Catrenta, Director of Sales at Residence Inn by Marriott Cleveland Westlake, responded to this review

Hello, Thank you for your review. First and foremost, we apologize for the housekeeping and breakfast service not being up to standard. We value you and your comments. These concerns have been addressed with both departments and the issues of concern have been addressed to avoid in the future. Thank you for choosing the Residence Inn by Marriott Westlake. Sincerely,... More

Twin Cities
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 14, 2014

I had a homecoming and looked for a central place to set up camp. This location was perfect. Crocker Park shopping complex had everything, there's plenty of food in the area, and one of the best Lake Erie beaches is just a couple miles away. The breakfast was ample, and the Mon/Weds appetizers satisfying. Outdoor pool as well as the... More

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Ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

My family was with a large group in town for a soccer tournament and it was just so nice to come back to the hotel after a hot day on the field and feel like you were at home. The local store had enough to put some munchies in the room without breaking the bank. The Crocker Park shopping area... More

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Catrenta, Director of Sales at Residence Inn by Marriott Cleveland Westlake, responded to this review

Hello, Thank you very much for taking time to share your review and comments. We truly appreciate it! It was a true pleasure serving you and your team during the 2014 Continental Cup. Sincerely, Catrenta Davis Director of Sales More

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Additional Information about Residence Inn by Marriott Cleveland Westlake

Address: 30100 Clemens Rd, Westlake, OH 44145
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Cleveland Westlake 3*
Number of rooms: 104
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Also Known As:
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn Cleveland Westlake
Cleveland Residence Inn
Residence Inn By Marriott Cleveland Westlake Ohio

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