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All 9 Westlake hotels

Residence Inn by Marriott Cleveland Westlake

3.0 of 5 Hotel   |   30100 Clemens Rd, Westlake, OH 44145
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76%
Ranked #3 of 9 hotels in Westlake
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Luke B Bardstown, Kentucky, United States
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  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    42
    34
    17
    3
    8
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48
16
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Bardstown, Kentucky, United States
Top Contributor
56 reviews 56 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Residence Inns! Staff is very friendly and helpful. This is a large facility and the grounds are well maintained but some of the buildings with wood features show age. But the inside of our room was very nice. Bed was very comfortable, many pillows, HBO didn't work, commode was wobbly and needs to be fixed. Mostly what I... More

Was this review helpful? Yes 1
Howell, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a two bedroom. The room itself was nice and in a good location. The two main problems were housekeeping and the breakfast buffet. They were clearly short staffed on both ends as the food was not replenished during peak times. Two of the three nights we stayed the room was not cleaned.

Was this review helpful? Yes 1
Twin Cities
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a homecoming and looked for a central place to set up camp. This location was perfect. Crocker Park shopping complex had everything, there's plenty of food in the area, and one of the best Lake Erie beaches is just a couple miles away. The breakfast was ample, and the Mon/Weds appetizers satisfying. Outdoor pool as well as the... More

Was this review helpful? Yes 1
Ontario
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

My family was with a large group in town for a soccer tournament and it was just so nice to come back to the hotel after a hot day on the field and feel like you were at home. The local store had enough to put some munchies in the room without breaking the bank. The Crocker Park shopping area... More

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Manchester, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Yes, the place could do with a makeover. We stayed for 14 days whilst visiting friends in the area and found the staff could not do enough for you. The breakfasts each morning had lots of choices both hot and cold. The twice weekly free diner was a nice touch as were the four o clock cookies!! Rooms were serviced... More

Was this review helpful? Yes 1
Syracuse, NY
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As others have said, the facilities appear a bit outdated, and the Wi-Fi was slow to non-existent. The kitchen, unlike many newer RI's, has a full stove and oven, so if you feel the need to cook a feast, it's there. There are ample restaurants and grocery stores (Giant Eagle) nearby. The hotel is in a quiet area. What I... More

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Roxbury, New Jersey
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 25, 2014

Marriott Hotels are good, excellent or better, this hotel s OK. The facility shows it's age. Poorly. Stained carpets, peeling bathroom walls, holes in (interior) doors. Not up to Residence Inn standards, go next door to Courtyard much nicer.

Was this review helpful? Yes 1
Poole UK
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 24, 2014

I Booked the Residence Inn based upon previous stays and could not have chosen a better location or hotel to stay. Reception was always welcoming, friendly and very helpful and always wanted to know how our day/trip was. The location is very convenient for downtown Cleveland, Rock Hall of Fame etc, Crocker Park shopping, grocery stores and restaurants are just... More

Was this review helpful? Yes 1
va
2 reviews
1 of 5 stars Reviewed June 23, 2014

In no way does this property justify being a Marriott. I would be disappointed if it was a no name but to be a dark and smelly room like this at Marriott prices is just insane. Straight out of the 1980's it really needs updated or just a smidgen of care... old is one thing, dirty is another. . The... More

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Additional Information about Residence Inn by Marriott Cleveland Westlake

Address: 30100 Clemens Rd, Westlake, OH 44145
Phone Number:
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Cleveland Westlake 3*
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Also Known As:
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn Cleveland Westlake
Cleveland Residence Inn
Residence Inn By Marriott Cleveland Westlake Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Residence Inn Westlake is conveniently located near Crocker Park, Cleveland's premier shopping, dining and entertainment complex! Just minutes away from Downtown Cleveland, Residence Inn Westlake provides quick access to Progressive Field, Quicken Loans Arena, Browns Stadium and The Rock & Roll Hall of Fame. Whether you're here for a quick trip or a long term stay, our Westlake hotel offers spacious suites with separate areas for sleeping, working and relaxing. With free wired high-speed internet access in every suite, our complimentary hot breakfast buffet each morning and weekly social events, you'll feel right at home. ... more   less 
Number of rooms
104

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