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All 9 Westlake hotels

Courtyard Cleveland Westlake

3.0 of 5 Hotel   |   25050 Sperry Drive, I-90 & Columbia, Westlake, OH 44145
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Courtyard Cleveland Westlake
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66%
Ranked #5 of 9 hotels in Westlake
A recent review
5 of 5 stars reviewed 3 days ago
Michael Q Westlake, Ohio
  • Overview
  • Reviews (72)
  • Photos (21)
  • Amenities
  • Room tips (11)
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72 people have reviewed this hotel

Traveler rating
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    17
    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Westlake, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We used the Westlake Marriot Courtyard & Town Place Suites as the headquarters for our out of town guests attending my son's wedding. We had over 100 guest staying at these two locations. The staff could not have been more friendly and attentive to our guests. Everone was extremely happy with all the services at both locations. We also took... More

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Dayton, Ohio
Top Contributor
58 reviews 58 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I don't know if this is a newer Courtyard or if it's just been remodeled, but it was quite spiffy. The decor was VERY modern. Everything was clean, and it just really had a very nice feel to the entire place. The pool was small, but for our kids it was fine. It was indoor, which is so nice because... More

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GM_Erica, General Manager at Courtyard Cleveland Westlake, responded to this review

Thank you so much for taking the time to write a review. We are very happy to hear you had such a great experience. Our staff strives to insure we exceed our guest's expectations. We value any and all input from our guests. Please feel free to contact us if we can assist you with any future reservations. Erica Todhunter... More

Hamburg, New York
Top Contributor
59 reviews 59 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here as part of a wedding package. The rooms were great, very comfortable, clean, but because there was a large number of late checkout requests, two rooms from our party of 6 had to wait until after 4p to get rooms. Also disappointed that they did not offer a complimentary breakfast. They did provide a shuttle to the... More

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Annelise L, Operations Manager at Courtyard Cleveland Westlake, responded to this review

Dear Jpyzek, Thank you for taking the time to share your comments. We appreciate guest feedback and strive to ensure we are offering the best possible service and accommodations for all our guests. I am sorry to hear your recent stay with us did not meet your expectations. Please feel free to contact me directly to discuss your stay at... More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed here when we travelled to Westlake during a family emergency. We flew all the way from Hawaii so we arrived early in the morning with tired children and equally exhausted parents :). After visiting family, we arrived at the hotel prior to the normal check-in time of 3pm. The woman at the desk was very... More

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GM_Erica, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear NikkiU, Thank you so much for taking the time to share your comments! I am very glad to hear we were able to accommodate you and your family during your trip to Westlake. Our team strives to ensure all our guests are comfortable and have an enjoyable experience at Courtyard Westlake. I am very excited about our renovations and... More

Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for my buddies wedding for the whole weekend and have nothing but good things to say. The staff was friendly. the lobby was updated it. It had a nice indoor pool/hot tub and work out room. Our hotel room itself was one of the best courtyard rooms I've ever had. The tv was mounted on the wall... More

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GM_Erica, Director of Sales at Courtyard Cleveland Westlake, responded to this review

Dear tab32, Thank you very much for taking the time to share your wonderful comments about Courtyard Westlake! I am so pleased to hear you enjoyed your stay while celebrating your friend’s wedding! The Courtyard renovations were completed late April; I am very pleased with the way the rooms turned out and am glad to hear you are as well.... More

1 review
5 of 5 stars Reviewed June 3, 2014

I used this hotel during my wedding weekend for both local and out of town guests. The GM of hotel that I worked with was a pleasure to work with as she was always polite and quick to reply. They also did a wonderful job getting a shuttle service to transport guests to and from the reception, and the best... More

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GM_Erica, Director of Sales at Courtyard Cleveland Westlake, responded to this review

Hello Jeff S, Congratulations on your wedding! As you mentioned, we strive to ensure you don't have to worry about hotel details on your big day! Thank you so much for taking the time to share your feedback and comments. I know you had several other hotel options to choose from for your wedding guests, I appreciate you choosing Courtyard... More

Azle, Texas, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

This is the place we stay when we are in Cleveland for business and they treat us well, from check in to check out and everything in between!!! Great staff and service! Very comfortable beds and nice rooms!

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GM_Erica, Director of Sales at Courtyard Cleveland Westlake, responded to this review

Hello Doug L, Thank you for taking the time to share your comments! I am so glad to hear you had a great experience at Courtyard Marriott Westlake. Our team works hard to ensure every guest has a great hotel experience. I know you have several other hotels to choose from in Westlake and I appreciate you choosing Courtyard Marriott!... More

Chicago, Il
Top Contributor
66 reviews 66 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 12, 2014

This hotel has been redone and sleeping area is nice and very clean. However, the closet and vanity area are so tiny. No room to put toiletries and fluorescent lighting is absolutely horrid. Hard to put makeup on without good lighting and when 2 people are in the room the whole bathroom setup is not good. I am surprised with... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 9, 2014

My company has a plant near the hotel and we just had a large group stay there. Fantastic staff, clean and newly renovated rooms. Restaurants are close by (walking distance) or a short drive. Marriott also runs the nearby TownPlace Suites which have kitchens for longer stays!

Was this review helpful? Yes
GM_Erica, General Manager at Courtyard Cleveland Westlake, responded to this review

Hello, Thank you very much for taking the time to provide your compliments and feedback. We are so proud of the newly renovated rooms and are very glad to hear you had a good experience with us! Now that renovation is completed, we do offer a mini-fridge in all our rooms. We appreciate your continued support of Courtyard Marriott Westlake... More

San Francisco Bay Area
Top Contributor
50 reviews 50 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 18, 2014

Love the quick check-in here. I don't understand the lengthy, complex check-in procedure involved at some hotels. Check-in at this hotel was refreshingly swift. Rooms are large enough and comfortable. The bed in our room was firm but OK and had non-feather pillows lined up as an option. Each nightstand had a special power strip with two outlets and a... More

Was this review helpful? Yes 1
GM_Erica, General Manager at Courtyard Cleveland Westlake, responded to this review

We appreciate you taking the time to send us your feedback. We are delighted you had a great stay. We work hard every day for that outcome with every guest. We look forward to having you as our guest at the Courtyard Westlake in the future. Please feel free to reach out to me with any questions. Thank you, Erica... More

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Additional Information about Courtyard Cleveland Westlake

Address: 25050 Sperry Drive, I-90 & Columbia, Westlake, OH 44145
Phone Number:
Location: United States > Ohio > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cleveland Westlake 3*
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Also Known As:
Courtyard Cleveland Westlake Hotel Westlake
Courtyard Westlake
Westlake Marriott
Westlake Courtyard
Courtyard Cleveland Westlake Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
122

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