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All 3 Westerville hotels

Fairfield Inn & Suites Columbus Polaris

2.5 of 5 Hotel   |   9000 Worthington Road, Westerville, OH 43082
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Ranked #1 of 3 Hotels in Westerville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
sunburst83 south carolina
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111 reviews from our community

Traveler rating
    51
    43
    10
    3
    4
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43
22
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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south carolina
Top Contributor
65 reviews 65 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights in October with 3 adults. The room itself including the bathroom had enough space to manage but some small things could have made it easier for everyone to maneuver better in the space. The counter space was very chopped up leaving little room to place items and since everything in motel rooms is glued... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Sunburst83, We thank you for taking the time to review your stay back in October. We have noted some of your comments and appreciate the feedback. We try everyway possible to use the feedback we receive from our guest to help improve future experiences! We are glad to hear that you will probably stay again when in the area. We... More 

Tullahoma, Tennessee
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay at this particular hotel every time I am passing through to visit family which turns out to be about twice a year. It is clean hotel with helpful staff, and modern amenities. Typically we only stay the night and have not been able to use all the facilities but looking forward to it one day. The hotel is... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your kind remarks. We are glad your visit was "Worth It!" Our staff does a great job with keeping the hotel in tip top condition. It is certainly convenient being located near so many restaurants and shopping as you mentioned. We hope that you will choose to stay with us again when you are in the area. More 

Rio de Janeiro, RJ
Top Contributor
64 reviews 64 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an average and brand new Fairfield by Marriott. Rooms are big, clean and personnel very accommodating . Definetily recommend and will be back on my trips to Columbus. Breakfast is very good, above average.

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Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 10, 2014

My son and I stayed in Columbus after the high school division 1 State football game. We were both cold and tired. We checked in with ease, got a cold beverage and headed for the room. The temperature in the room was perfect and the bed were super comfortable. It was one of the best nights rest I have had... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

SuzyJazz, Thank you for kind remarks about your stay at our hotel. We are glad that you chose to utilize our hotel while visiting for your sons football game. I am glad that your had one of the best nights rest in a long time with us!! We strive to provide a comfortable and relaxing atmosphere. I would agree with... More 

Bridgeton, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

I was traveling with my daughter, who accompanied me on my venture to see my favorite author at nearby Westerville High School. I'd come from New Jersey and had been 8 hours on the road. The twin room was very comfortable. I was impressed with the breakfast next morning, too. Very pleased I chose Fairfield Inn & Suites. It's a... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Susanne G, Thank you for taking the time to review your stay at our hotel. I am delighted to hear that you enjoyed your stay while visiting Westerville all the way from New Jersey. I am glad that you were impressed with our breakfast and that you were able to get a good nights sleep away from home. We certainly... More 

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

Stayed recently for one night with our daughter for a college visit nearby. Very close to mall and many food options. Front desk staff were very friendly and helpful. Stayed in an Queen suite. Plenty of room for the 2 of us. Both room and bathroom were very clean and bathroom was quite spacious. Would consider staying again.

Was this review helpful? Yes 1
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review our hotel and staying with us while visiting your daughter. We appreciate the kind remarks about our staff and the cleanliness of the hotel. The Queen Suite is certainly a nice room type if you are looking for a larger space. The living room area makes it nice to spread out and... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 7, 2014

I recently stayed at this hotel with my daughter's gymnastics team. It was a great experience! The rooms were clean. The lobby was always clean and welcoming. The continental breakfast was pretty good, could have used a little more fresh fruit maybe. The staff was awesome. We were all put on one floor and the girls had a great time.... More 

Was this review helpful? Yes 1
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review your recent stay with us and the kinds remarks about our staff and the hotel. We certainly appreciate your gymnastics team choosing to stay with us! Our location is certainly ideal for keeping a group entertained being so close to the Polaris mall and as you mentioned an array of restaurants. Again,... More 

Troy, Ohio
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

I spent one night in a suite-room in this hotel. The hotel is nice--clean, well-located, recently updated. I was charged $139 for a single room divided into a sleeping area and a living area. That room fee is well-above what I have paid for comparable hotels in the same city and area. Some of the amenities--toiletries, paper products, coffee quality... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

We certainly thank you for taking the time to review our hotel and deciding to stay with us. I am glad you thought the hotel was nice and clean. Our suites are priced a little more than our regular room types but we try to stay competitive with our local market. We again thank you for your business and hope... More 

Wadsworth
Top Contributor
52 reviews 52 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 15, 2014

We stayed for two nights in a king suite and it worked out fine for us. The pull out sofa bed is small and not very comfortable, but suitable enough for a child. Our room was clean and the mini frig was nice to have. The complimentary breakfast was above par for a chain hotel. It had quite a few... More 

Was this review helpful? Yes
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the opportunity to review your recent stay with our hotel. I am excited to hear that your family enjoyed the complimentary breakfast. We take great pride in providing a wide variety of options to satisfy everyone's taste. I am glad that your husband enjoyed the waffle, eggs, and sausage. Polaris provides many options for shopping and... More 

Waukesha, Wisconsin
Top Contributor
71 reviews 71 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 10, 2014

We don't recommend this particular Fairfield Inn and there are other hotels in the area. We had difficulty with the reservation and the corporate Customer Care center contacted them, but Columbus location staff declined to help.

Was this review helpful? Yes
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review your recent experience with our hotel. I apologize that you that you encountered issues with the reservation and problems with the Customer Care Department. Our goal is to always take care of our guest needs and apologize again that we were not able to accommodate your request. Thank you again for your... More 

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Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Road, Westerville, OH 43082
Location: United States > Ohio > Westerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio

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