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Fairfield Inn & Suites Columbus Polaris

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9000 Worthington Road, Westerville, OH 43082
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Fairfield Inn & Suites Columbus Polaris
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Fairfield Inn & Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris
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114 reviews from our community

Traveler rating
    53
    44
    10
    3
    4
See reviews for
43
22
4
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Top Contributor
72 reviews 72 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location with many dining options and shopping nearby. The rooms were quiet and off the interstate far enough. I reserved a king bed and was not given one. The rooms were average; not very big, but the customer service truly made up for it! The girls at the front desk were friendly, accommodating and pleasant. The only terrible experience... More 

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Huntington, West Virginia
Top Contributor
185 reviews 185 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely love this hotel. The room layout was great with two TVs, one being in the bedroom and the other in the living room. It is in a great location close to the Polaris mall and many restaurants. Hotel was clean and well organized and the staff was very friendly. Breakfast in the morning was very good with eggs, sausage,... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015 via mobile

Clean and well maintained rooms. Staff extremely kind and helpful. The GM Brian went out of his way to assist me with a key not working for me and providing additional items I needed in the hotel room. Very impressed by this establishment.

Was this review helpful? Yes 1
south carolina
Top Contributor
64 reviews 64 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 10, 2015

We stayed here for 3 nights in October with 3 adults. The room itself including the bathroom had enough space to manage but some small things could have made it easier for everyone to maneuver better in the space. The counter space was very chopped up leaving little room to place items and since everything in motel rooms is glued... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Sunburst83, We thank you for taking the time to review your stay back in October. We have noted some of your comments and appreciate the feedback. We try everyway possible to use the feedback we receive from our guest to help improve future experiences! We are glad to hear that you will probably stay again when in the area. We... More 

Tullahoma, Tennessee
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 2, 2015

I stay at this particular hotel every time I am passing through to visit family which turns out to be about twice a year. It is clean hotel with helpful staff, and modern amenities. Typically we only stay the night and have not been able to use all the facilities but looking forward to it one day. The hotel is... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your kind remarks. We are glad your visit was "Worth It!" Our staff does a great job with keeping the hotel in tip top condition. It is certainly convenient being located near so many restaurants and shopping as you mentioned. We hope that you will choose to stay with us again when you are in the area. More 

Rio de Janeiro, RJ
Top Contributor
64 reviews 64 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 27, 2014

This is an average and brand new Fairfield by Marriott. Rooms are big, clean and personnel very accommodating . Definetily recommend and will be back on my trips to Columbus. Breakfast is very good, above average.

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Cleveland, Ohio
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2014

My son and I stayed in Columbus after the high school division 1 State football game. We were both cold and tired. We checked in with ease, got a cold beverage and headed for the room. The temperature in the room was perfect and the bed were super comfortable. It was one of the best nights rest I have had... More 

Was this review helpful? Yes 1
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

SuzyJazz, Thank you for kind remarks about your stay at our hotel. We are glad that you chose to utilize our hotel while visiting for your sons football game. I am glad that your had one of the best nights rest in a long time with us!! We strive to provide a comfortable and relaxing atmosphere. I would agree with... More 

Bridgeton, New Jersey
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

I was traveling with my daughter, who accompanied me on my venture to see my favorite author at nearby Westerville High School. I'd come from New Jersey and had been 8 hours on the road. The twin room was very comfortable. I was impressed with the breakfast next morning, too. Very pleased I chose Fairfield Inn & Suites. It's a... More 

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Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Susanne G, Thank you for taking the time to review your stay at our hotel. I am delighted to hear that you enjoyed your stay while visiting Westerville all the way from New Jersey. I am glad that you were impressed with our breakfast and that you were able to get a good nights sleep away from home. We certainly... More 

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

Stayed recently for one night with our daughter for a college visit nearby. Very close to mall and many food options. Front desk staff were very friendly and helpful. Stayed in an Queen suite. Plenty of room for the 2 of us. Both room and bathroom were very clean and bathroom was quite spacious. Would consider staying again.

Was this review helpful? Yes 1
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review our hotel and staying with us while visiting your daughter. We appreciate the kind remarks about our staff and the cleanliness of the hotel. The Queen Suite is certainly a nice room type if you are looking for a larger space. The living room area makes it nice to spread out and... More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 7, 2014

I recently stayed at this hotel with my daughter's gymnastics team. It was a great experience! The rooms were clean. The lobby was always clean and welcoming. The continental breakfast was pretty good, could have used a little more fresh fruit maybe. The staff was awesome. We were all put on one floor and the girls had a great time.... More 

Was this review helpful? Yes 1
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review your recent stay with us and the kinds remarks about our staff and the hotel. We certainly appreciate your gymnastics team choosing to stay with us! Our location is certainly ideal for keeping a group entertained being so close to the Polaris mall and as you mentioned an array of restaurants. Again,... More 

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