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All 4 Westerville hotels

Fairfield Inn & Suites Columbus Polaris

2.5 of 5 Hotel   |   9000 Worthington Road, Westerville, OH 43082
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85%
Ranked #1 of 4 hotels in Westerville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Justin T Dayton, Ohio
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88 people have reviewed this hotel

Traveler rating
    42
    33
    8
    2
    3
See reviews for
31
17
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Dayton, Ohio
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this property on a Saturday night after attending a Columbus Crew game. The check in process was quick and efficient, and everything in the hotel lived up to our standards. The room was very clean, as was the entire property. The bed was very comfortable as well. We did not take advantage of the... More

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zurich
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 12, 2014 via mobile

I stayed here for 2 nights and my first room had a damp smell, so the hotel moved me to another room that was better but still had a slight damp smell. The wifi again offered a very good speed and it is free of charge . The breakfast again offers a good selection of hot and cold food. The... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear Mr. Snell, Thank you for taking the time to review your stay with our hotel! We are pleased to hear that you found the accommodations to be clean and neat. I am disappointed to hear that the taxi service that we recommended did not meet their $25 one way cost to the airport promise. I will be talking to... More

Vienna, WV
Top Contributor
107 reviews 107 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2014

My wife and I stayed at the Fairfield which is close to Polaris for a long weekend. The only issue that we had the whole weekend was that we had a very loud family next door to us that was still going strong at 1 am. I called the front desk to complain and the guy at the front desk... More

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Cleveland
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 17, 2014

This is a typical Fairfield Inn with standard, clean rooms, a small pool and hot tub, and free, hot, breakfast. The staff was very friendly. The hotel is located in a corporate park that is close to the highway and down the road from Polaris Fashion Mall. The location makes it easy to get to Easton Center (10 miles) or... More

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Nanticoke, Pennsylvania
Top Contributor
122 reviews 122 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed January 9, 2014

Very nice hotel. Friendly staff. It's is a basic Fairfield Inn. Breakfast was quite good with plenty to choose from. We did not really have time to enjoy any of the amenities but if I were in the area again, I certainly would stay here.

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear Helen L, Thank you for taking the time to review your stay at our hotel! We are glad to hear that you enjoyed the expanded complimentary breakfast during your stay. Hopefully the next time you are in town, you have a little more time to be able to enjoy some of the other ammenities, such as the pool and... More

Nashville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 17, 2013

My husband and I stayed at this hotel for one night. The desk clerk was friendly, professional and check in was fast. The lobby is very nicely decorated with a double sided fireplace in the center. The property is four years old and looks and smells brand new. We were in a suite - #613. The price was very reasonable... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear Z3RVgirl, Thank you for the review regarding your stay at our hotel! We are very pleased to hear that you had such a positive experience while staying with us! We are glad you had a chance to enjoy all of the "extras" that our king studio suites have to offer, as well as the expanded complimentary breakfast in the... More

Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 14, 2013

This hotel is located just off Interstate 71 an ideal location for an overnight stop-over if traveling that highway. The staff was friendly, courteous and very helpful with directions. The room was clean, comfortable and spacious. Breakfast was excellent with a good variety of quality food. There are several restaurants in the immediate area mostly franchise type places.

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear Joe14224, Thank you for taking the time to review your stay at our hotel! We are glad to hear that you enjoyed the complimentary breakfast, which has been recently ungraded, as well as the convenient location to Polaris. We are proud of our staff and the outstanding service they provide our guests on a daily basis and are pleased... More

Miami, Florida
Top Contributor
53 reviews 53 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 7, 2013

Otterbein University parents, this is where you want to stay. Minutes to School, very nice rooms, bed was wonderful, staff helpful, and free breakfast. Obviously we all think free breakfast, it was actually very good. Yes you many need to make your oatmeal, but the COFFE was great. Rooms have a separate living area, with a nice work desk for... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear EddieS, Thank you for all of your positive feedback regarding your stay with us! We are the closest Marriott branded hotel to Otterbein University, being less than 3 miles away. It sounds as if you enjoyed your spacious suite and the outstanding customer service provided by our attentive staff. We are happy to hear that we are your new... More

West Chester
1 review
2 of 5 stars Reviewed November 7, 2013

I stayed at this location for 2 nights for a business trip. When my meetings were over the first day I checked in at the front desk and went up to my room. The key I was given opened the assigned room door and was I ever surprised when I walked into the room and found another guest's belongings already... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear LauraG, We are very sorry for your poor experience regarding safety and security you endured while staying at our hotel. Rather than make excuses of how a breach of security such as this occurred, we simply want to send our sincerest apologies and know that we understand your discomfort over this situation. While mistakes do sometimes occur, we take... More

Olmsted Falls, Ohio
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 28, 2013

We were very impressed with this hotel. The suites were a great size and the bathroom had a good deal of space. The hotel was very clean and the staff had a very good knowledge of the area and places to eat. In looking at hotels in the Polaris area of Columbus, this one should be on the top of... More

Was this review helpful? Yes 1

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Additional Information about Fairfield Inn & Suites Columbus Polaris

Also Known As:
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio
Address: 9000 Worthington Road, Westerville, OH 43082
Phone Number:
Location: United States > Ohio > Westerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Westerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
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