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Fairfield Inn & Suites Columbus Polaris

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9000 Worthington Road, Westerville, OH 43082
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1 room 1 adult
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Fairfield Inn & Suites Columbus Polaris
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134 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Room 210 appeared clean but my daughter & granddaughter both got bit. My daughter actually killed one that she found crawling by my granddaughter . Did not find any residue but no bed protectors were on the bed. Should have stayed at the Renaissance Inn instead..My bed was ok.

Helpful?
Thank Sandy P
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Sandy, I appreciate you taking the time to share your experience concerning your stay. I certainly apologize about the experience you encountered. After hearing your experience we did contact our Pest Control Company to check if there was a pest issue with the room you were staying in. They were not able to find any issues but we did have... More 

Charleston, West Virginia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel because it's a Marriott property near a lot of restaurants in the Polaris area where I can entertain clients. The staff here is always really nice and helpful. The service here is consistent and always good. The rooms are furnished well, beds are comfortable, and the fridge is good to have. Great place to stay... More 

Helpful?
Thank Lori C
Cleveland, Ohio
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of the entire property being smoke-free. Our request for a room on a lower level was filled. Hotel was clean, including carpet, elevators and windows. Room 204 actually smelled fresh and almost sanitary; comfortable bedding and pillows. Good wi fi. No microwave or refrigerator. Bathroom spotless. Staff member setting up breakfast area went out of... More 

Helpful?
Thank MissHappyPatty
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

MissHappyPatty Thank you for the kind remarks and we are glad you had a great experience while staying with us. We take great pride in keeping a well maintained and clean hotel for our guest. Unfortunately the standard room that you stayed in does not have a microwave and refrigerator but all of our Suite Rooms do! We are glad... More 

Youngstown, Ohio
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Stayed on a quick family getaway in Columbus. Service at this hotel is top notch and very accommodating. Rooms were clean and quiet. Hotel is conveniently located near a lot of restaurants. You will not go wrong with this hotel. Only about 18 minutes from downtown.

Helpful?
Thank r0adwarri0r9999
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your kind remarks concerning the service or our staff and the cleanliness of the hotel. Our staff takes great pride in delivering exceptional service. Being in the Polaris we certainly do have many options of dining, shopping, and recreation as you mentioned. We look forward to having you stay with us when back in the area! More 

Youngstown, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 1, 2015

I booked the Fairfield Inn because of it's convenient location directly behind the Quest conference center where I was scheduled for a business training. The hotel is very welcoming and the colors very fresh and inviting. Everything I encountered was clean and well-kept and the staff did a great job being courteous and making sure everything was as it should... More 

Helpful?
Thank OperaDebbie
Gulf Shores, Alabama
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 23, 2015

Stayed one night here on a road trip. Chose this hotel for it's very close proximity to highway and the selection of restaurants and gas stations nearby it. Hotel staff were friendly and efficient. Room was cleaned to a very high standard. Beds very comfortable and I always appreciate having both refrigerator and microwave in room. Bathroom was large and... More 

Helpful?
Thank cornwall501
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed September 10, 2015

The service I receive is one of the best. The people that work there go out of there to help you. I needed change to do laundry and at the time none was avaIlable. They found someone to turn on the washer and the dryer on for nothing. They gave me laundry soap and a sheet for the dryer. It... More 

Helpful?
Thank rosemaryaa
Cleveland, Ohio
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 10, 2015

Stayed here for business for several nights. It was very clean and the staff was friendly. The breakfast in the morning was free and what you would expect for a free breakfast. I didn't get a chance to try the pool or fitness center. It was very close to restaurants and the highway. My only issue (which was no fault... More 

Helpful?
Thank Robin M
Concord, United States
Level Contributor
112 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 19, 2015 via mobile

Driving straight from NH we stopped in Westerville to spend the night. In the morning, my youngest son would be dropped off at college. Our room was on the sixth floor, it was clean and comfortable. We slept great! Breakfast was good and right up my ally. Fresh fruit, cereal, oatmeal and juice. We stayed two nights and both nights... More 

Helpful?
Thank Jimmie H
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review our hotel. We are glad you choose our hotel while dropping your son off for college. Thank you for your kind remarks to the cleanliness of our hotel and glad your enjoyed the stay. We do have a very nice selection for breakfast and try to provide a variety of options to... More 

Washington DC, District of Columbia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stayed for 2 nights attending a conference with 7 other work colleagues. Generally the hotel is clean, had a room with 2 queens , it came with a TV but no fridge. there is a fitness center with weights, treadmills and a pool. Cant remember if there is a hot tub. In the morning the hotel offers free breakfast including... More 

Helpful?
1 Thank InTransit07
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your review and we appreciate you choosing to stay at our hotel while attending your conference. We also appreciate your remarks to the cleanliness of our hotel. Our staff takes great pride in providing a clean and comfortable room. As you mentioned we do have nice amenities including exercise room, indoor pool, and yes we do have... More 

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