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All 13 West Chester hotels

Staybridge Suites West Chester

3.0 of 5 Hotel   |   8955 Lakota Drive West, West Chester, OH 45069
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Ranked #3 of 13 Hotels in West Chester
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 15, 2014
sattdtmjt Barboursville, West Virginia
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117 reviews from our community

Traveler rating
    75
    32
    4
    3
    3
See reviews for
43
22
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barboursville, West Virginia
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014

upon entering our nonsmoking room I immediately noticed an odor that I didn't think was cigarettes. I checked bed for bug and cleanliness and it passed. but I woke up often during the night and kept thinking the sheets smelled like cigarettes. I have no explanation for that. but my husband said the stairwell smelled like cigarettes. if it weren't... More 

Was this review helpful? Yes
Hotel M, General Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay with us. I sincerely apologize for the inconveniences that occurred during your stay. We are making sure this type of problem will not be repeated. I am sorry you were disappointed with your room. We are always grateful for guest reviews and hope to... More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 3, 2014

I am an international traveller who recently had a misfortune of spending 4 days in this hotel. I was greeted by a full dust-bin in my room with trash from previous guests and a stained rotating plate in the microwave oven (here comes Cleanness!). The quality of breakfast is dismal: orange and apple juices from concentrate, probably one of the... More 

Was this review helpful? Yes 1
Hotel M, General Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay with us.I sincerely apologize for the inconveniences that occurred during your stay.I am sorry you were disappointed with our amenities and your room. We are always grateful for guest reviews and hope to provide all of our guests with a positive experience. Thank you... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2014

I stayed in this hotel for about 10 days on a business trip. I had never stayed in any Staybridge hotel before and hence had no idea about the quality of this hotel chain. It had decent corporate rates and also near my company, so I chose this hotel. And it turned out to be a very good choice indeed.... More 

Was this review helpful? Yes
Hotel M, Manager at Staybridge Suites West Chester, responded to this review

Dear guest, I am pleased to read your feedback of your recent stay at Staybridge Suites Cincinnati North. We are always pleased to learn that our property has met your needs while staying with us. I can assure you that your positive comments will be shared with the entire staff. I sincerely apologize for the inconveniences that occurred during your... More 

Quito, Ecuador
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

We spent 7 nights in this hotel. The recepcionist was very friendly and the check-in process was very fast. The "suite" was fine, and the room was barely enough. The hotel is very calm and there is no reason to complaint about it. The complimentary breakfast is ok and changes partially every day. The complimentary dinner and drinks from Tuesday... More 

Was this review helpful? Yes
Hotel M, Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Staybridge Suites Cincinnati North. We are pleased you enjoyed the hotel's pool, complimentary laundry facilities, evening social and clean rooms. We certainly look forward to welcoming you back. Monika Evans General Manager More 

Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2014

Took an impromptu visit to Kings Island and Entertrainment Junction. Traveling with a party of 6, we got lucky and got a 2 bedroom suite. It is a great place to stay as we could separate from each other after being in the car for over 3 hours. The 2 bathrooms also were nice as it cut down on our... More 

Was this review helpful? Yes
Hotel M, Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for choosing Staybridge Suites Cincinnati North and sharing your feedback. We are very glad to hear that you were pleased with the hotel and the service, and that you had the opportunity to attend our breakfast. We hope to welcome you back again soon! Best Regards, Monika Evans. General Manager More 

Winston Salem, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 11, 2014

We visited this hotel in 2012 and it was even better than I remembered. The staff was very friendly and our room was updated and clean. We had a King, one bedroom suite and used the sofabed. It made the living room unusable once the sofabed was out, but it gave us the extra sleeping room we needed. The breakfast... More 

Was this review helpful? Yes
Hotel M, Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for staying with us and for sharing your review. Thank you for staying with us again. We are glad that you enjoyed our suites and breakfast. We hope we have the pleasure of welcoming you back to our hotel again soon. Monika Evans, General Manager More 

West Chester, Ohio
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 24, 2014

We spent almost three months at the Staybridge Suites in West Chester, Ohio (just three miles from our home) this past winter. We had a flood in our house the week before Christmas and it necessitated us having the extended stay at this hotel. The water did $65,000 dollars worth of damage to our house. Our Insurance Company, State Farm,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites West Chester, responded to this review

Dear Gary B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the noise, customer service and housekeeping during your stay. We will look into this concern. I assure you the feedback of our hotel will be reviewed and most... More 

Owensboro, KY
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Our first visit was on July 16, 2014 and this will be our hotel of choice whenever we are in the Cincinnati area. The room was very clean and quiet, and the breakfast was probably the best complimentary breakfast which we have encountered during our frequent travels. The evening meal looked great as well but we did not sample it... More 

Was this review helpful? Yes
Hotel M, General Manager at Staybridge Suites West Chester, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at Staybridge Suites Cincinnati North. We are always grateful for guest reviews and hope to provide all of our guests with a positive experience. We do hope to welcome you back to our hotel when your travels bring you back to West Chester, Ohio. Monika Evans,General... More 

Sterling Heights, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

We spent one night here, the front desk lady Sarah was very friendly, nice and kind, room was very clean, breakfast outstanding ( egg, pancakes, bagels, gravy, bread, great coffee, muffins, sausage, cereals, milk, juices, etc) next time we will be there again.

Was this review helpful? Yes 1
Hotel M, General Manager at Staybridge Suites West Chester, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at Staybridge Suites Cincinnati North. We are pleased you enjoyed our breakfast. We certainly look forward to welcoming you back. Monika Evans, General Manager More 

Houston Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 17, 2014

We always try to stay here when in town visiting friends and family. On a recent visit we had been upgraded to a 2 bedroom suite ( we were traveling with our daughter and son in law). The preceding party extended their stay and all that was available was a smoking suite. Monika Evans, the general manager, went above and... More 

Was this review helpful? Yes
Hotel M, Manager at Staybridge Suites West Chester, responded to this review

Dear guest, Thank you for your nice review and kind words. I am glad you enjoyed your stay and thank you for being so understanding about the situation. Thank you again. We look forward to warmly welcoming you back soon. Monika Evans General Manager More 

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Additional Information about Staybridge Suites West Chester

Address: 8955 Lakota Drive West, West Chester, OH 45069
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites West Chester 3*
Number of rooms: 117
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Also Known As:
Staybridge Suites West Chester Hotel West Chester
West Chester Staybridge Suites
Staybridge Suites West Chester Ohio
Hotel Style:
#1 Best Value Hotel in West Chester
#4 Family Hotel in West Chester
#4 Business Hotel in West Chester

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