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Comfort Inn & Suites

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5944 West Chester Rd., West Chester, OH 45069 (Formerly Sleep Inn)
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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72 reviews from our community

Traveler rating
    30
    29
    11
    1
    1
See reviews for
25
14
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (72)
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    (14)
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    (24)
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There are newer reviews for Comfort Inn & Suites
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

Nice staff and location is excellent .. had dinner a Jag's right next to the hotel. Could use some minor upgrades. Sauna didn't work and rooms are somewhat dated. I would return again if I wanted to stay in the area again.

Was this review helpful? Yes 1
Bolingbrook, Illinois
Top Contributor
50 reviews 50 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stayed one night while traveling through the area. Room was clean and quiet, staff was nice, breakfast was just average. I would stay here again when in the area, as the location was really good, close to restaurants.

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

We were a family of 5 and stayed here the last week. We had the suit with two queens and a pull out sofa. The room was clean except the linen on the pull out had stains. We checked the room out very well and there was no issues. The pool was salt, which we didn't like. The breakfast was... More 

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Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Debi Johnson... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 26, 2014

Stayed for business for 4 nights.The location of this hotel is great and the price was very good. Don't look for fancy breakfast and be prepared to eat from disposable plates.The room is really big and the bed is comfortable.Overall recommended hotel.

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Marco Island
Top Contributor
70 reviews 70 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 20, 2014

This motel has promise. They truly need a little TLC and it is underway. One elevator is not enough. The wait times in the morning hours is annoying. The complimentary breakfast compliments the hotel (tired and disappointing) The location of this hotel is excellent. We highly recommend Jag's steak & Seafood located next door.

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 13, 2014

Had the makings of a great hotel but a non-smoking suite that had been smoked in (complete with cig burns in carpet) ruined it. Clothes & everything stunk! We had a suite with two queens and a pull out. The bathroom was huge. The kids loved that. Pool was good, breakfast was good, front desk was excellent for the most... More 

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Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 7, 2014

Our families all arrived at the same time and still it only took mere minutes for all of us to be checked in and in our rooms. Clean and nice size suite, huge bathroom. Breakfast was good with a great staff keeping the food hot and plentiful. No parking fees. The shuttle bus was great to get back and forth... More 

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Ohio
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2014

We stayed here after a trip to the Aquarium and wanted somewhere out of the 'hustle and bustle' of the city and this hotel was perfect for us! Check in was smooth and the guy at the front desk was polite and efficient. On our second trip out the car he made sure everything with our room was to my... More 

Was this review helpful? Yes 1
Mobile, Alabama
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

The lobby of this hotel is amazingly beautiful! I couldn't believe it was a Comfort Inn. The front desk on 2nd shift February 9th was very professional, polite and cheerful. I enjoyed the cleanliness of the hotel, the breakfast items were in plenty, and the staff was very pleasant. Thank you for a wonderful stay!

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