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Comfort Inn & Suites

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5944 West Chester Rd., West Chester, OH 45069 (Formerly Sleep Inn)
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74 Reviews from our TripAdvisor Community

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Traveler rating
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
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English first
  • All months
    (74)
  • Mar-May only
    (16)
  • Jun-Aug only
    (24)
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    (21)
  • Dec-Feb only
    (13)
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Hilliard, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

We had a good stay (2 nights) at the hotel. Clean, staff was nice - no issues. When we got home - 3 hours away my wife realized that she left her ring on the bathroom sink. We immediately called and informed the front desk that we left the ring. Two days later Debbie Johnson (General Manager) called me to... More 

Was this review helpful? Yes 1
Sandusky, Ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed two nights as we were in town for a wedding and the staff member who checked us in was great her name was Berhane and she was very helpful and friendly. They had to get us a different fridge as ours did not work but this was done with no problem, we stayed on the 1st floor and heard... More 

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Indianapolis
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

We stayed two nights while my son played in a soccer tournament. I don't have much experience with Comfort Inn (someone else chose the team's hotel), and I was pleasantly surprised. The rooms were updated and clean. Nice beds for the price range, good towels, a fridge and microwave, pool, laundry facilities and a decent breakfast. The staff was efficient... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

westerville oh
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 2, 2015

It was all fine. While nothing was great, we had a clean room, ok mattress with great pillows, and the usual hotel breakfast. It was easy to find and quiet. A mini fridge and microwave in the room. My daughter had the Disney channel. So we were happy. We did not try the pool or exercise room. The hotel is... More 

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Detroit, Michigan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 17, 2015

What a shame. The rooms are newly renovated and so are nice and clean, and large. And for the area, the price is very reasonable. And the staff are nice. But smoking is allowed in this hotel, and everything stinks because of it. Altho smoking is limited to the third floor, the stench is not. I had a room on... More 

Was this review helpful? Yes 2
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kenosha, Wisconsin
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 23, 2014

I was very pleasantly surprised at this property. It is a little out of the way, and I think that adds to the atmosphere at the hotel. No loud street noises, a beautiful property, extremely friendly front desk Associate. Room was well kept, clean, large and very comfortable. I was very happy with my stay and wish that I was... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Indianapolis, Indiana
Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 30, 2014

It is VERY rare that I rate anything EXCELLENT. But this is one place that has earned that designation. The service, room, breakfast bar, and everything were superb. Twice we had to ask for directions. Most places give you verbal directions. HOWEVER, at this location they printed directions plus maps. The breakfast bar had both scrambled eggs and oatmeal plus... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

simoniSimoni
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 30, 2014

The bed was cozy and the room nice and quiet. Just the way I like it to be. There is not one bad thing I could say about this stay. Well worth the price and so close to good restaurants and Ikea. I would stay here again.

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Atlanta, Georgia
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 31, 2014

We arrived with 10 brothers and sisters and their families all at the same time. Check-in was efficient and swift. Rooms were clean, spacious and quiet. Easy access to highway or downtown Cincinnati. Since there were so many of us the front desk staff allowed us to visit with each other in the 'breakfast area' after the wedding reception we... More 

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Decatur
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed at this Comfort Inn during the W&S Tennis Open and will probably choose this motel next year. The motel is about 9 miles from the tennis center but is conveniently located next to several good restaurants and shopping. The motel is well maintained and is a far enough from US 75 that you don’t have traffic noise. Our... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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