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Comfort Inn & Suites

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5944 West Chester Rd., West Chester, OH 45069 (Formerly Sleep Inn)
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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70 reviews from our community

Traveler rating
    30
    27
    11
    1
    1
See reviews for
23
14
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (12)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (13)
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Detroit, Michigan
Contributor
18 reviews 18 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 17, 2015

What a shame. The rooms are newly renovated and so are nice and clean, and large. And for the area, the price is very reasonable. And the staff are nice. But smoking is allowed in this hotel, and everything stinks because of it. Altho smoking is limited to the third floor, the stench is not. I had a room on... More 

Was this review helpful? Yes 2
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Kenosha, Wisconsin
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 23, 2014

I was very pleasantly surprised at this property. It is a little out of the way, and I think that adds to the atmosphere at the hotel. No loud street noises, a beautiful property, extremely friendly front desk Associate. Room was well kept, clean, large and very comfortable. I was very happy with my stay and wish that I was... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Indianapolis, Indiana
Top Contributor
79 reviews 79 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 30, 2014

It is VERY rare that I rate anything EXCELLENT. But this is one place that has earned that designation. The service, room, breakfast bar, and everything were superb. Twice we had to ask for directions. Most places give you verbal directions. HOWEVER, at this location they printed directions plus maps. The breakfast bar had both scrambled eggs and oatmeal plus... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

simoniSimoni
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 30, 2014

The bed was cozy and the room nice and quiet. Just the way I like it to be. There is not one bad thing I could say about this stay. Well worth the price and so close to good restaurants and Ikea. I would stay here again.

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 31, 2014

We arrived with 10 brothers and sisters and their families all at the same time. Check-in was efficient and swift. Rooms were clean, spacious and quiet. Easy access to highway or downtown Cincinnati. Since there were so many of us the front desk staff allowed us to visit with each other in the 'breakfast area' after the wedding reception we... More 

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Decatur
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed at this Comfort Inn during the W&S Tennis Open and will probably choose this motel next year. The motel is about 9 miles from the tennis center but is conveniently located next to several good restaurants and shopping. The motel is well maintained and is a far enough from US 75 that you don’t have traffic noise. Our... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Davison, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

We were in a pinch, our hotel in Blue Ash, OH was horrible and we could not stay there, we were in town for a medical appointment at Children's Hospital. We had no idea that the Little League Baseball Champions and a Dance Championship was in town... selling out hotels in the area. After 15 hotels we became frantic.... we... More 

Was this review helpful? Yes
Westchestercomfort, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

Arrived at 11pm,with no reservation after other hotel canceled reservation without notice. Sharon at front desk was excellent and accommodating with just three rooms left. This place was not only 100 cheaper for two nights, but very quiet, super clean, friendly staff. Breakfast mediocre. Great location close to everything...

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

Nice staff and location is excellent .. had dinner a Jag's right next to the hotel. Could use some minor upgrades. Sauna didn't work and rooms are somewhat dated. I would return again if I wanted to stay in the area again.

Was this review helpful? Yes 1
Bolingbrook, Illinois
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stayed one night while traveling through the area. Room was clean and quiet, staff was nice, breakfast was just average. I would stay here again when in the area, as the location was really good, close to restaurants.

Was this review helpful? Yes
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