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Holiday Inn Express Cincinnati West Chester

2.5 of 5 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
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Holiday Inn Express Cincinnati West Chester
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Holiday Inn Express Cincinnati West Chester
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61 reviews from our community

Traveler rating
    16
    20
    16
    7
    2
See reviews for
15
22
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (17)
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Louisville, Kentucky
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a trip planned to IKEA and this is a perfect place to stay. Only about a 5 minute drive to IKEA and easy on and off the freeway. Nice breakfast area in hotel and there is a Frisch's next door if you want food. Room was very comfortable, nice TV and the wireless worked well. If you are going... More 

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Cheyenne, Wyoming
Top Contributor
105 reviews 105 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Not to bad of a place. Like most it has it's problems. Every day we had to make a trip to the front desk to get our keys replaced, they just kept locking us out. Beware of the breakfast. If you pull a bagel or bread out with the tongs make sure you touch with your hand before toasting, the... More 

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pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for taking the time to let us know about the issues you were having. We apologize that you had problems with your room keys. Sometimes when you put your room keys next to your phones and credit cards they can deactivate them. We also apologize that you did not enjoy breakfast. We hope that you will give us... More 

Fayette City, Pennsylvania
Top Contributor
63 reviews 63 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Decent hotel, needs cleaning staff attention though. Stayed two nights out of town for work a week or two ago and also again this week. Last week we stayed, I had a room on the first floor and everything was decent. This week I got a room on the 2nd floor. There is no elevator, so keep that in mind... More 

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We apologize that you did not enjoy your stay with us. We have spoken with the housekeeper that cleaned your room about what was found! We hope that if you're ever in the area that you will give us another try! More 

Springfield, Ohio
Top Contributor
101 reviews 101 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 11, 2014

My grandson and I stayed at this hotel on a Saturday evening. The staff was friendly, the room and restroom were very clean, and we enjoyed the swimming pool. There was also a nice spread of options for breakfast. As a Platinum IHG Member, I visit a lot of IHG properties and I didn't find any negatives with this inn.... More 

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pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for taking a few minutes to let us know how your stay was. We are happy that you chose to stay with us and were able to enjoy yourselves while you were here. We hope to see you again in the future! More 

Asheville, North Carolina, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Friendly, helpful front desk service while still maintaining manners and discretion concerning a minor payment snafu (on my part), which was resolved quickly. The room was spotless, the amenities are well worth the dollar you will pay and the pillows on the beds will guarantee a comfortable night. Highly recommended. Great location, too.

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are pleased that everything was worked out and that you were able to enjoy your stay. We hope to see you next time you're in the area! More 

Clarksville, Tennessee
Top Contributor
264 reviews 264 reviews
51 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I (seniors) stayed overnight here on our way to Buffalo. When we pulled up, James (from the desk) came out and asked if we needed a luggage cart. We've been traveling for over 40 years and this has never happened to us. What a gem! We were able to manage our things and then checked in. James... More 

Was this review helpful? Yes 1
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you so much for taking the time to let us know how great your stay was and how wonderful one of our employees was during your stay! We hope that you will come back to see us again on your next visit! More 

Athens, Ohio
2 reviews
4 of 5 stars Reviewed October 29, 2014

We planned a last minute getaway to Kings Island and through work I was able to secure a decent rate at this property. We were very pleased! We arrived in Cincinnati on Friday morning with the intention of spending the day at Kings Island, relaxing for the evening at the hotel and then site seeing around town the next day.... More 

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are so sorry that you didn't get to enjoy Kings Island while you were in the area! We are glad that you were still able to enjoy your time here and that our staff was able to help you find places to eat. We hope that you will come back this summer to enjoy Kings Island and stay with... More 

Lenexa
Top Contributor
255 reviews 255 reviews
23 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed October 26, 2014

We have stayed here twice now and think this is a very nice facility. The staff and service is top notch and the rooms are clean, have HD TV's, nice furniture and are well maintained. Very important, the rooms are very quiet--we never heard any other guests either inside the hotel or outside. However, on both occasions our room was... More 

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for taking the time to let us know how your stay was. We do not have an elevator but we do discount the rooms on the second floor for the inconvenience. We hope that you will come back to stay with us again during the tennis tournaments. More 

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed two nights, on Thursday and again on Saturday night. Beds are FIRM, especially the first room (102) we had which was a Handicapped accessible room. I assume they don't rent that room unless requested or if they are full, so perhaps that bed just wasn't used as much. Our lower backs hurt somewhat in the morning, but I prefer... More 

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for letting us know how your stay was. We are happy that you enjoyed your stay! However, we are so sorry to hear that people woke you up while you were trying to sleep. We hope that if you are ever in the area again that you will choose to stay with us again! More 

1 review
5 of 5 stars Reviewed October 20, 2014

We stayed just one evening in this very clean, comfortable Queen room; the surprise of a jacuzzi tub was amazing, we've never been able to indulge in this luxury before! The staff was friendly and fun. My boyfriend and myself didn't want to leave!

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are so glad that you could take a few minutes and let us know how we are doing! We are even happier to hear that you enjoyed your stay! We hope that in the future you will choose to stay with us again! More 

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Additional Information about Holiday Inn Express Cincinnati West Chester

Address: 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West Chester 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Holiday Inn West Chester
West Chester Holiday Inn
Holiday Inn Express Cincinnati West Chester Ohio

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