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All 13 West Chester hotels

Holiday Inn Express Cincinnati West Chester

2.5 of 5 Motel   |   8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
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56%
Ranked #8 of 13 hotels in West Chester
A recent review
3 of 5 stars reviewed 3 days ago
rustyferrel Amsterdam, The Netherlands
  • Reviews (46)
  • Photos (24)
  • Amenities
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  • Room tips (8)
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46 people have reviewed this hotel

Traveler rating
    11
    14
    12
    7
    2
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13
13
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pool: Indoor, not cold, 2 full swim strokes-long. At this time, children's softball games take place, so, in our case, the pool was packed until it closed, with loud, happy 5-12 year-olds. In the morning, only 2 children were there with there parents on deck. No hot tub. Reception: Average people. When asked how the room was, I said all... More

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We apologize that it was loud during the night! This time of year we do have a lot of sports teams and we try our best to keep people quiet. Our employees are usually so friendly and we will make sure to talk with her. We hope that you will give us another chance if you're ever in the area. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 9, 2014

Every single staff and manager that we came into contact with was so professional, kind, helpful and caring. The accommodated our every need and we could not be more pleased. An incredible, comfortable, convenient and clean all around first class place!

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you so much for taking the time to let us know about your stay. We are so pleased to hear that you had a wonderful stay! We hope that you will come stay with us again if you're ever in the area! More

Mentor, Ohio
Top Contributor
110 reviews 110 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 4, 2014

Great location to all points of interest. Easy, clean stay. Small pool good for treading water, air very warm. Breakfast as usual. Staff very polite at desk and breakfast. Nearby: Kings Island, Newport Aquarium where you can also Ride the Ducks on the River, Shopping, Art, restaurants, and many areas to purchase forgotten supplies along the way.

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for choosing our hotel during your stay in the area. We hope that you will come back to stay with us if your ever in the area again! More

Loveland, Ohio
Top Contributor
88 reviews 88 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed March 2, 2014

Recently I had to try to cancel a reservation at this hotel because of a predicted blizzard. After 45 minutes on the phone and several disconnects, HI's main guest relations office told me that only the hotel manager had the authority to address my issue. BUT--and here's my gripe--no manager was on duty at 3 on a Saturday. AND no... More

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

At this property I empower the staff to be manager on duty during their shift. However, hotels have polices and procedures to follow on reservations booked on a non-refundable rate. The specific reservation that was booked online was a non-refundable rate. As a word of caution before confirming an online reservation please read and understand rate and cancellation policies for... More

Tucson, AZ
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2014

Clerk was friendly and helpful. We arrived later than planned and he gave us ideas on close dining establishments. Room was spotless. Even though hotel is right off a busy interstate,, we did not hear road noise. Lots of variety for a self serve breakfast. The cinnamon rolls were addicting. Highly recommend this hotel. Close to malls and other shopping.... More

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you! Im glad that you had a good stay. We are a two story hotel and try to accommodate all guests that are in need of a first floor room! Hopefully you will come back and stay with us again! More

Vaughan, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2014

Wow! when We checked in the hotel, It was only our vehicle on the parking lot, a little scary. Front desk man was nice and pleasant. Room was good sized plenty of towels and linen is fresh, break fast was good with hot items

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are so pleased that you had an enjoyed stay. We are a little slower in the winter months but are pleased that you stayed with us! Hopefully you will come back to stay with us if your ever in the area again! More

Lenexa
Top Contributor
173 reviews 173 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 5, 2014

We stayed at this place during the Western & Southern Open tennis tournament in August 2013. Since we had a ground floor room, we were fine. However, we would not have liked a second floor room because there is no elevator. Also, if one is is a tennis fan, this place did not have the daily order of play/previous days... More

Was this review helpful? Yes
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for choosing to staying with us during the tennis tournament. We are glad to hear that you enjoyed your stay and were able to get a first floor room. Also, thank you so much for the great idea about providing guest with the order of play and the previous days results. We will make sure to have those... More

Cleveland, Tennessee
Top Contributor
78 reviews 78 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2013

Very clean with a large bathroom for a hotel room. The breakfast was one of the best I've had. Fresh hot cinnamon buns with scrambled eggs and canadian bacon. The bed was very firm I would like a pillow top but you can't have everything. Night Manager James was pretty neat . He recommended an excellent restaurant just a few... More

Was this review helpful? Yes 1
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are so pleased to hear that you had an enjoyable stay! We hope that you will come back and stay with us again in the future! More

Columbus, Ohio
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 10, 2013

Pro: This is certainly not the nicest HI Express that I've stayed at, but it was clean and the service was wonderful. The hotel is close to shopping, entertainment and a conference facility. There are several hotels close by and standard fast food and chain restaurants everywhere. We chose to go to a terrific local Indian restaurant, "New Krishna" that... More

Was this review helpful? Yes 1
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

Thank you for taking the time to give us feedback about your stay. We are so sorry to hear that you did not have an enjoyable stay. We are always trying to improve and will use your review to help us make some more changes to our property. More

Clayton, NC
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 28, 2013

I stayed at this Holiday Inn Express recently for one night while traveling on business. The hotel seems older, the outside doesn't look like a typical Holiday Inn Express. However, the lobby and rooms seem like they have been renovated. They are very nice and clean with beautiful bathrooms, clean rooms and very comfortable beds. One thing that I thought... More

Was this review helpful? Yes 2
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review

We are so pleased to hear that you had an enjoyable stay. We apologize for the lack of elevator. We are still in the process of trying to add one to our building. We hope that you will stay with us again in the future! More

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Additional Information about Holiday Inn Express Cincinnati West Chester

Address: 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West Chester 2.5*
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Also Known As:
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Holiday Inn West Chester
West Chester Holiday Inn
Holiday Inn Express Cincinnati West Chester Ohio

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (13)
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Hotel & grounds (3)
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Pool/beach area (2)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express West Chester is located just ten minutes from Kings Island and IKEA. The Holiday Inn Express West Chester is your best choice in Northern Cincinnati. You ll find the things that are most important to you whether you re here for business or pleasure. Whether you re coming to Northern Cincinnati for business or just for fun, your room at the Holiday Inn Express West Chester is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as complimentary high-speed Internet, intimate work space, plush towels and new luxurious white bedding mean every night is a great night and every day starts smart. You can take a dip in our pool or warm in the sun on our relaxing sun deck. And when it is time to dine you can enjoy a different dining adventure at one of over fifty restaurants within a mile north or south of the hotel. We re here and ready with all you need to make your trip to Northern Cincinnati a success. We re the Holiday Inn Express West Chester. ... more   less 
Number of rooms
61

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