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All 4 Warrensville Heights hotels

Marriott Cleveland East

3.5 of 5 Hotel   |   26300 Harvard Rd, Warrensville Heights, OH 44122
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Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Brenda H Hamilton, Canada
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155 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Hamilton, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is my first ever hotel review because I want travellers to know about this hotel. My family stayed at the Marriott Cleveland East as part of a group for a hockey tournament this past weekend and we were impressed not only by the upkeep of the hotel (it is a beautiful facility and immaculately clean) but the exceptional service... More

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Hartford
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights in March. It was a nice Marriott experience. The staff was friendly when I chekced in and the room was quiet, clean, and comfortable. I had a burger at the bar which was quite good as well. There is also a decent conceirge lounge with a selection for breakfast if you have Marriott status.

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2 reviews
5 of 5 stars Reviewed March 10, 2014

I just spent the weekend with my family for a hockey tournament at the Marriott Cleveland East. I don't compliment much, but I must say that this hotel and it's staff has mastered the art of hospitality. We used every part of the facility....breakfast, lunch, dinner, room service, pool, exercise facility, etc. Everything was great and we couldn't have had... More

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Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 4, 2014

We typically stay in this hotel when we visit friends in Beachwood, OH. It's a nice property. The rooms are clean and they supply everything you need. Definitely good enough for a few nights stay. Check-in and out is always a quick and painless process. If you want a mini fridge, you have to request it when you check in.... More

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York, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

On a really cold night we were given a very warm welcome both a reception and on the exec floor. The decor is acceptable but a little tired but the staff make this hotel a good place to stay. The bar tender deserves a mention for his skills and welcome

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western ny
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were there for a 2 nights stay for a hockey tournament. Check in could not be any faster. They gave the kids Gatorade. Front desk and all hotel staff were very nice & helpful. The manager went out of his way to accommodate the hockey kids. A room was set up for mini sticks and the lobby had tables... More

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Dagsboro, Delaware
Top Contributor
74 reviews 74 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

My husband and I stayed one night. We were greeted warmly upon arrival. Fast check in. The front desk crew explained the layout of the hotel and let us know that we could call on them anytime for anything we needed. Room was an average king size bed room. Bed was comfortable with fluffy sheets and nice pillows. Small bathroom,... More

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London
Top Contributor
169 reviews 169 reviews
62 hotel reviews
111 helpful votes 111 helpful votes
1 of 5 stars Reviewed February 15, 2014

I stayed 4 nights; check-in and out was good; I ate dinner with a colleague in the bar on two nights and in the restaurant one night. On the first night I ordered a hot starter of 4 shrimp followed by salmon; my main course arrived approx. two minutes after the starter arrived. I sent the main course away; the... More

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Kenny D, General Manager at Marriott Cleveland East, responded to this review

Dear Serious Traveller01, Thank you for the feedback. I apologize about the inconveniences you experienced on property. I have addressed the appropriate hotel staff involved with the shortcomings that you had. I am pleased that we reacted appropriately when issues where reported and that our Assistant General Manager offered compensation. I do hope you give us another chance to earn... More

mass
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2014

I have stayed at this hotel a few times for work. Its nice that its near a shopping plaza. The rooms are comfortable but dated. There are plenty of machines at the gym. The food at the bar is ok. This is my second stay at a Marriott this week and I have to say that I am really aggravated... More

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Kenny D, General Manager at Marriott Cleveland East, responded to this review

Dear Gscearbo, Thank you for the feedback. I apologize about the inconveniences you experienced during your stay with us. The bathroom products we use are provided by the Marriott brand as a standard for our hotel and are sustainable, green products. Based on your review, I will personally inspect the hair dryer used in our rooms and determine if a... More

Wisconsin
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 31, 2014

This Marriott was recommended to me as being a "new" hotel so I was very surprised with the poor condition of the facility. My room was visibly dirty with smudges, fingerprints, a stale smell, dirty walls, etc. The same was true in the public areas...trash overflowing from the garbage can by the elevator, fingerprints all over the elevator door... The... More

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Clint D, Manager at Marriott Cleveland East, responded to this review

Dear MomWisconsin, Thank you for staying with us sharing your feedback through trip advisor. You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain... More

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Additional Information about Marriott Cleveland East

Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Cleveland East Hotel
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Marriott Cleveland East Ohio/Warrensville Heights
Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Phone Number:
Location: United States > Ohio > Warrensville Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Cleveland East 3.5*
Official Description (provided by the hotel):
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 
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