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Marriott Cleveland East

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26300 Harvard Rd, Warrensville Heights, OH 44122
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Marriott Cleveland East
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196 reviews from our community

Traveler rating
    99
    57
    29
    7
    4
See reviews for
39
23
28
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Port Erin, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel very handy for transport links. Rooms are very, very comfortable and despite proximity to highways you don't notice the noise. All staff are fantastic and a special mention should go out to Michael the Barman who is truly a great exponent of his profession. The bar is a great place to relax whether you are on your own... More 

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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you have business in the area then this hotel provides a good quality room at a reasonable price. Great bar and restaurant in the hotel and it is walking distance to several other restaurants. No complaints, great mid priced hotel. Very friendly and professional staff.

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Buenos Aires, Argentina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I went there many times, it's a wonderful place for vacation time or bussines, at the bar i've spent grate moments whit my colleages. the food it's ok! not expensive. Breackfast looks incredible an it taste the same way!

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Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have been coming to this Marriott for a couple of years. It is where we have our business meetings, conferences and social hours. Michael who tends the bar is exceptional. He knows everyone by name after only meeting them once and he is very knowlegable and talented at what he does. He is a true professional and is a... More 

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Washington DC
Top Contributor
54 reviews 54 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The concierge lounge is closed weekends, as this is basically a business place. They comped us breakfast in the restaurant, which was wonderful. Service was pleasant, with help with luggage if needed. Free parking. Pool is a joke. No hot tub. No ambiance. When my little family of 6 went to the fitness center, we overwhelmed it! Cute to watch... More 

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Wattsburg
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The pictures on line present the property well. The hotel is nicely appointed and well maintained. As an added bonus to comfort, the room temperature is thermostatically controlled. So, rather than choosing WARM or WARMER, I chose the exact temperature I wanted. This was especially helpful since it was exceptionally cold outside........and I wanted to be warm. Oddly, I could... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Accommodations are fine. If you are looking for the basics like water, coffee or a taxi go somewhere else. No staff and the ones here unhelpful. The restaurant is acceptable but not great. There doesn't seem to be anything around here so if you need a taxi, expect at least a 30 minute wait.

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Dawn H, I wanted to personally apologize that our service did not live up to what you were hoping for. I do apologize that it does take some time for cabs to be responsive in our area as a suburban hotel. We hope to have the opportunity to host you again, and regain your trust with our exceptional service.... More 

Columbus, Ohio
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2015

This property has become one of my favorites in the Cleveland area as it is very close to family, friends, shopping and great dining that did not exist in this area 5 years ago. It has great access from I-271 and is very spacious and open property so you don't feel like you are right on top of other guests... More 

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West Chester, Pennsylvania
Top Contributor
92 reviews 92 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 16, 2015

I am a platinum member and never had a bad experience at a Marriott. And its the same here too. Its like any other full service Marriott. The staff is courteous. I had checked in on Sunday and had ordered 2 bottles of beer. It took more than 40 minutes for room service to get the bottles to me. Ordered... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 12, 2014

These is nothing special about this hotel. Oddly, it looks the same as a hotel I just stayed at near Pittsburgh. There is a noisy water fountain in the lobby which hinders private phone calls and working on your computer. They do have a Starbucks, which is a nice touch, but morning lines are too long when you're in a... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Surgio0107, I wanted to thank you for taking the time to share your feedback after your stay with us. I am glad to hear that you enjoyed your time dining with Michael, and I will definitely share your feedback with our team to address your areas of concern. I hope that we have the opportunity to host you again... More 

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