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Marriott Cleveland East

3.5 of 5 26300 Harvard Rd, Warrensville Heights, OH 44122
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Certificate of Excellence 2014
Marriott Cleveland East
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187 reviews from our community

Traveler rating
    96
    52
    29
    6
    4
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38
22
28
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

These is nothing special about this hotel. Oddly, it looks the same as a hotel I just stayed at near Pittsburgh. There is a noisy water fountain in the lobby which hinders private phone calls and working on your computer. They do have a Starbucks, which is a nice touch, but morning lines are too long when you're in a... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Surgio0107, I wanted to thank you for taking the time to share your feedback after your stay with us. I am glad to hear that you enjoyed your time dining with Michael, and I will definitely share your feedback with our team to address your areas of concern. I hope that we have the opportunity to host you again... More 

Black Forest, Colorado
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a week for work. Staff was very friendly and accommodating, starting with manager "JP", and the restaurant staff. Ate at the restaurant, I chose buffet style breakfast couple of days and also dinner at bar while watching a game. Filet mignon was exceptional, great seasonal local draft. There is small Starbucks kiosk in the lobby. Room was spacious... More 

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Plant City, Florida
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 18, 2014

O.K., I stayed here once many, many years ago, and really didn't remember much about it, so when in town for a conference that was literally two traffic lights away on Richmond, and a special room rate had been arranged, decided to stay here again. Every run into that "checklist" mindset? The one that runs along the lines of, "these... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear KPD, I wanted to personally apologize for the shortfalls, and lack of attention to details that you have noted from your recent stay with us. I am sharing these comments with our operation's teams to ensure that we can use this as training. Thank you for providing your feedback with us, and please do not hesitate to contact me... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014

It's been 15 years since I last visited this location. To my surprise the area has changed quite a bit. The hotel is easy access from the highway and convenient to downtown Cleveland. There is plenty of shopping in the area as well as a few stores that were just across the parking lot. There are also a few restaurants... More 

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Heartland
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed September 28, 2014

We selected the Marriott East because it was in the area of town convenient for us. Big hotel, heavily used by business visitors. Price high for value received. I took a concierge floor, but forgot to ask to be on the same floor as the concierge suite. it took trips up and down the slow elevator to access which was... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Hummus, I wanted to personally apologize that you did not completely enjoy your stay with us. I will be sharing your comments with our operation's managers so we can fine tune this for our future guests. I am glad to see that you did enjoy the lobby, restaurant, and Starbucks amenities. We hope to host you again in the... More 

New York, New York, United States
1 review
5 of 5 stars Reviewed September 25, 2014

We stayed here for a wedding and were continually impressed by the Marriott East's wonderful and helpful staff! One staff member in particular stood out - John Paul on the night shift at the front desk. He was so accommodating and willing to help and truly made our stay an excellent experience. Thank you Marriott East for an excellent experience!

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Wayne, New Jersey
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2014

requested for double room, got one king bed with pull out sofa which was very uncomfortable. they said no other room is available. the lobby looks great, starbucks on the premises is a plus. refrigerator is only available upon request, and was not properly cleaned. the place is far from the city center, where our conference was held, car rental... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear pippinllanes, I wanted to thank you for taking the time to share your visit at the hotel. I will being reviewing your comments with our operation's teams. We strive every day for excellence, and "adequate" makes us want to work harder. If there is anything further that you may want to discuss, do not hesitate to contact me directly.... More 

Calgary, AB
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 10, 2014

We visited this area for a wedding and we were quite impressed at the area. This is a typical Marriott property, however, the staff were very warm and even though I typically find the styling of Marriott's a little too traditional for my taste, I thought it was a great place to stay. We stayed on a wedding rate, so... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

Had a short but very pleasant stay with family at this Hotel. Hotel Room was good and had clean sheets and towels. Got free B'fast voucher for my other family member and receptionist was nice and greetful.Overall I enjoyed my stay here

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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed two nights for a hockey tournament and was very pleased. Hotel accomodating for schedule changes and late check out. Property was beautiful and rooms comfortable - we watched football in a lobby seating area which mimiced someone's living room with seating for 6 surrounding a nice flate screen tv - I loved the more intimate seating in the large... More 

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Additional Information about Marriott Cleveland East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Location: United States > Ohio > Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Cleveland East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Marriott Cleveland East Ohio/Warrensville Heights

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