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Marriott Cleveland East

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26300 Harvard Rd, Warrensville Heights, OH 44122
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Best prices for: 1 room 1 guest
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Marriott Cleveland East
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208 Reviews from our TripAdvisor Community

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Traveler rating
    104
    61
    31
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    4
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, Virginia
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a huge Marriott fan! I arrived early and they had a room ready. Having never stayed with them before, they had someone wake me around and show me where everything was and then gave last minute helpful tips before the elevator arrived. This Marriott is conveniently located to great restaurants and activities. The food was great, and the... More 

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Defiance, Ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was very nice and clean. But the service was awesome. My friend and I needed to find something for breakfast in the morning so we went to see what was available. We met Jerrel (the maintaince man) on elevator. He told us that breakfast started at 6:30. We needed something before that. So he personally showed us where gift... More 

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Shiloh, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Quick overnight in Cleveland for a run to the Rock & Roll Hall of Fame and Jacobs Field. Very nice hotel with a fair price and location. Easy access to our trip destinations. Only issue was the internet really wasn't working. They acknowledged they had issues and gave us an access code. Still slow however to what I've had at... More 

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New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My in-laws had their 50th Wedding celebration weekend at the Marriott Cleveland East and it was nothing less than spectacular. The service was excellent and the staff top-notch professionals right down from the GM to the housekeeping staff. We stayed on an upper floor and had use of the concierge service which was such a luxury. Sunday night through Friday... More 

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Saint Joseph, Michigan
Level Contributor
184 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit family in Chagrin Falls, and have stayed at other hotels a slight bit closer. None of these can beat the value, comfort, cleanliness and amenities that are found here. Had their American breakfast by room service. Excellent. I highly recommend it. Other than the delivery charge, it can't cost more than the restaurant.

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Saint Louis, Missouri
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

"This property was fully compliant with the corporate standards set forth by management and delivered on all required features and amenities." If that sounded like corporate boilerplate then i succeeded in my attempt. We were in town for a wedding and stayed here with family. This property was more than adequate and comfortable. It was well kept and fully staffed... More 

Was this review helpful? Yes 1
Madison, WI
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 25, 2015

Family weekend. Hotel is clean, safe, and the service was excellent. Rooms are more modern than the lobby would suggest. Located right off 271 expressway so very easy to access, as well as being very close to Legacy Village and Beachwood Place shopping. The front desk staff, all 4 of them working Friday night, managed to make my mother-in-law happy... More 

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Clermont-ferrand, France
Level Contributor
129 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed May 20, 2015

I was not expecting this The hotel is dated Reception hall is huge Everything is old and aged Carpet are far from being clean, the overall place is dark. Location, furniture, hallways, carpets.... Everything is so depressing Hotel is acceptable , just. I would not recommend it. Not up to,marriott standard. Lounge is terribly small, uncomfortable, food is limited and... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Thank you for taking the time to post your experience. I do sincerely apologize that we were not able to exceed your expectations during your stay. We continue to take feedback, and discuss it with our teams to ensure that we have the opportunity to always improve our products and services. Thank you again, and I do hope that you... More 

Chagrin Falls, Ohio
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 4, 2015

My husband and I stayed at this Marriott for a romantic birthday getaway. The room was on the 6th floor in a quiet corner. Spacious despite an unusual layout. Bed was very comfortable. Those were the pluses. Why on earth in this day and age would a hotel not offer complimentary coffee in the lobby 24/7? Or at least early... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Diane R, I am sorry to hear that your experience was not all that you expected. I wanted to personally apologize that the services were not in line with what you have experienced at other Marriott select-service brands. I will pass your feedback on to the appropriate teams to ensure that they can address the shortfalls in their areas.... More 

Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 30, 2015

The facility is well-kept. My room is is spacious and comfortable. My bed was fairly comfortable. Service of the hotel staff and restaurant have been excellent. The building is wide open and provides great opportunities for business. There are many restaurants nearby.

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