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Marriott Cleveland East

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26300 Harvard Rd, Warrensville Heights, OH 44122
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Marriott Cleveland East
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198 reviews from our community

Traveler rating
    99
    58
    30
    7
    4
See reviews for
39
24
28
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Center
Top Contributor
364 reviews 364 reviews
192 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 1 week ago

Bref stop. A large and cheerful place, with kind check in personell. The restaurant area is pleasant and so is the whole lobby seating square. Rooms are actually nothing special -look definitely dated. In room dining took nearly one hour, but everything was fine. The pool is not very large, but may allow some back and forth swimming. I refused... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Hedin, Thank you for taking the time to share your feedback from your recent stay. I am glad to hear that you enjoyed some of our amenities and the staff. I will be sharing your concerns with our team to discuss how we can better serve you on your next visit to the area. Thank you, Bryan More 

Erie, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel on a Friday night, while in town to attend a concert at the Hard Rock Rocksion. This is a newer hotel. Clean and modern. We had a large room with a king bed and a nice bathroom. On arrival all was clean and to our satisfaction. Spacious lobby with a small food vendor. Riverside Grill has... More 

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Port Erin, United Kingdom
1 review
5 of 5 stars Reviewed March 12, 2015

Great Hotel very handy for transport links. Rooms are very, very comfortable and despite proximity to highways you don't notice the noise. All staff are fantastic and a special mention should go out to Michael the Barman who is truly a great exponent of his profession. The bar is a great place to relax whether you are on your own... More 

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Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2015

If you have business in the area then this hotel provides a good quality room at a reasonable price. Great bar and restaurant in the hotel and it is walking distance to several other restaurants. No complaints, great mid priced hotel. Very friendly and professional staff.

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Buenos Aires, Argentina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed March 6, 2015

I went there many times, it's a wonderful place for vacation time or bussines, at the bar i've spent grate moments whit my colleages. the food it's ok! not expensive. Breackfast looks incredible an it taste the same way!

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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 26, 2015

I have been coming to this Marriott for a couple of years. It is where we have our business meetings, conferences and social hours. Michael who tends the bar is exceptional. He knows everyone by name after only meeting them once and he is very knowlegable and talented at what he does. He is a true professional and is a... More 

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Washington DC
Top Contributor
55 reviews 55 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 21, 2015

The concierge lounge is closed weekends, as this is basically a business place. They comped us breakfast in the restaurant, which was wonderful. Service was pleasant, with help with luggage if needed. Free parking. Pool is a joke. No hot tub. No ambiance. When my little family of 6 went to the fitness center, we overwhelmed it! Cute to watch... More 

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Wattsburg
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2015

The pictures on line present the property well. The hotel is nicely appointed and well maintained. As an added bonus to comfort, the room temperature is thermostatically controlled. So, rather than choosing WARM or WARMER, I chose the exact temperature I wanted. This was especially helpful since it was exceptionally cold outside........and I wanted to be warm. Oddly, I could... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 20, 2015

Accommodations are fine. If you are looking for the basics like water, coffee or a taxi go somewhere else. No staff and the ones here unhelpful. The restaurant is acceptable but not great. There doesn't seem to be anything around here so if you need a taxi, expect at least a 30 minute wait.

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Dawn H, I wanted to personally apologize that our service did not live up to what you were hoping for. I do apologize that it does take some time for cabs to be responsive in our area as a suburban hotel. We hope to have the opportunity to host you again, and regain your trust with our exceptional service.... More 

Columbus, Ohio
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2015

This property has become one of my favorites in the Cleveland area as it is very close to family, friends, shopping and great dining that did not exist in this area 5 years ago. It has great access from I-271 and is very spacious and open property so you don't feel like you are right on top of other guests... More 

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