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Marriott Cleveland East

3.5 of 5 26300 Harvard Rd, Warrensville Heights, OH 44122
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Certificate of Excellence 2014
Marriott Cleveland East
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193 reviews from our community

Traveler rating
    97
    56
    29
    7
    4
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39
23
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
2 reviews
5 of 5 stars NEW

I have been coming to this Marriott for a couple of years. It is where we have our business meetings, conferences and social hours. Michael who tends the bar is exceptional. He knows everyone by name after only meeting them once and he is very knowlegable and talented at what he does. He is a true professional and is a... More 

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Washington DC
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The concierge lounge is closed weekends, as this is basically a business place. They comped us breakfast in the restaurant, which was wonderful. Service was pleasant, with help with luggage if needed. Free parking. Pool is a joke. No hot tub. No ambiance. When my little family of 6 went to the fitness center, we overwhelmed it! Cute to watch... More 

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Wattsburg
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The pictures on line present the property well. The hotel is nicely appointed and well maintained. As an added bonus to comfort, the room temperature is thermostatically controlled. So, rather than choosing WARM or WARMER, I chose the exact temperature I wanted. This was especially helpful since it was exceptionally cold outside........and I wanted to be warm. Oddly, I could... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Accommodations are fine. If you are looking for the basics like water, coffee or a taxi go somewhere else. No staff and the ones here unhelpful. The restaurant is acceptable but not great. There doesn't seem to be anything around here so if you need a taxi, expect at least a 30 minute wait.

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Dawn H, I wanted to personally apologize that our service did not live up to what you were hoping for. I do apologize that it does take some time for cabs to be responsive in our area as a suburban hotel. We hope to have the opportunity to host you again, and regain your trust with our exceptional service.... More 

Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2015

This property has become one of my favorites in the Cleveland area as it is very close to family, friends, shopping and great dining that did not exist in this area 5 years ago. It has great access from I-271 and is very spacious and open property so you don't feel like you are right on top of other guests... More 

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West Chester, Pennsylvania
Top Contributor
89 reviews 89 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 16, 2015

I am a platinum member and never had a bad experience at a Marriott. And its the same here too. Its like any other full service Marriott. The staff is courteous. I had checked in on Sunday and had ordered 2 bottles of beer. It took more than 40 minutes for room service to get the bottles to me. Ordered... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 12, 2014

These is nothing special about this hotel. Oddly, it looks the same as a hotel I just stayed at near Pittsburgh. There is a noisy water fountain in the lobby which hinders private phone calls and working on your computer. They do have a Starbucks, which is a nice touch, but morning lines are too long when you're in a... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Surgio0107, I wanted to thank you for taking the time to share your feedback after your stay with us. I am glad to hear that you enjoyed your time dining with Michael, and I will definitely share your feedback with our team to address your areas of concern. I hope that we have the opportunity to host you again... More 

Black Forest, Colorado
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 11, 2014

Stayed for a week for work. Staff was very friendly and accommodating, starting with manager "JP", and the restaurant staff. Ate at the restaurant, I chose buffet style breakfast couple of days and also dinner at bar while watching a game. Filet mignon was exceptional, great seasonal local draft. There is small Starbucks kiosk in the lobby. Room was spacious... More 

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Plant City, Florida
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 18, 2014

O.K., I stayed here once many, many years ago, and really didn't remember much about it, so when in town for a conference that was literally two traffic lights away on Richmond, and a special room rate had been arranged, decided to stay here again. Every run into that "checklist" mindset? The one that runs along the lines of, "these... More 

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear KPD, I wanted to personally apologize for the shortfalls, and lack of attention to details that you have noted from your recent stay with us. I am sharing these comments with our operation's teams to ensure that we can use this as training. Thank you for providing your feedback with us, and please do not hesitate to contact me... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

It's been 15 years since I last visited this location. To my surprise the area has changed quite a bit. The hotel is easy access from the highway and convenient to downtown Cleveland. There is plenty of shopping in the area as well as a few stores that were just across the parking lot. There are also a few restaurants... More 

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Additional Information about Marriott Cleveland East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Location: United States > Ohio > Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Cleveland East 3.5*
Number of rooms: 295
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Marriott Cleveland East Ohio/Warrensville Heights

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