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All 4 Warrensville Heights hotels

Marriott Cleveland East

3.5 of 5 Hotel   |   26300 Harvard Rd, Warrensville Heights, OH 44122
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
KP D Plant City, Florida
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185 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plant City, Florida
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

O.K., I stayed here once many, many years ago, and really didn't remember much about it, so when in town for a conference that was literally two traffic lights away on Richmond, and a special room rate had been arranged, decided to stay here again. Every run into that "checklist" mindset? The one that runs along the lines of, "these... More

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear KPD, I wanted to personally apologize for the shortfalls, and lack of attention to details that you have noted from your recent stay with us. I am sharing these comments with our operation's teams to ensure that we can use this as training. Thank you for providing your feedback with us, and please do not hesitate to contact me... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's been 15 years since I last visited this location. To my surprise the area has changed quite a bit. The hotel is easy access from the highway and convenient to downtown Cleveland. There is plenty of shopping in the area as well as a few stores that were just across the parking lot. There are also a few restaurants... More

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Heartland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

We selected the Marriott East because it was in the area of town convenient for us. Big hotel, heavily used by business visitors. Price high for value received. I took a concierge floor, but forgot to ask to be on the same floor as the concierge suite. it took trips up and down the slow elevator to access which was... More

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Hummus, I wanted to personally apologize that you did not completely enjoy your stay with us. I will be sharing your comments with our operation's managers so we can fine tune this for our future guests. I am glad to see that you did enjoy the lobby, restaurant, and Starbucks amenities. We hope to host you again in the... More

New York, New York, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a wedding and were continually impressed by the Marriott East's wonderful and helpful staff! One staff member in particular stood out - John Paul on the night shift at the front desk. He was so accommodating and willing to help and truly made our stay an excellent experience. Thank you Marriott East for an excellent experience!

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Wayne, New Jersey
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2014

requested for double room, got one king bed with pull out sofa which was very uncomfortable. they said no other room is available. the lobby looks great, starbucks on the premises is a plus. refrigerator is only available upon request, and was not properly cleaned. the place is far from the city center, where our conference was held, car rental... More

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear pippinllanes, I wanted to thank you for taking the time to share your visit at the hotel. I will being reviewing your comments with our operation's teams. We strive every day for excellence, and "adequate" makes us want to work harder. If there is anything further that you may want to discuss, do not hesitate to contact me directly.... More

Calgary, AB
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 10, 2014

We visited this area for a wedding and we were quite impressed at the area. This is a typical Marriott property, however, the staff were very warm and even though I typically find the styling of Marriott's a little too traditional for my taste, I thought it was a great place to stay. We stayed on a wedding rate, so... More

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

Had a short but very pleasant stay with family at this Hotel. Hotel Room was good and had clean sheets and towels. Got free B'fast voucher for my other family member and receptionist was nice and greetful.Overall I enjoyed my stay here

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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed two nights for a hockey tournament and was very pleased. Hotel accomodating for schedule changes and late check out. Property was beautiful and rooms comfortable - we watched football in a lobby seating area which mimiced someone's living room with seating for 6 surrounding a nice flate screen tv - I loved the more intimate seating in the large... More

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1 review
1 of 5 stars Reviewed September 2, 2014

I was there at the end of August for my daughter's birthday. I called almost everyday that week to request early check in and was told to call back closer to the date but the earliest time they could get me in was 12 that day ..which was a Saturday. I called Saturday morning talk to a front desk guy... More

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear ss4U1212, I wanted to personally apologize that we were unable to honor your request for an early arrival on the day of your reservation. In looking back at it, we were limited with our Concierge Suites available that day and were unable to completely clean the suite timely after the late check out by the prior guest. I am... More

Youngstown, Ohio, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

We stayed one night after attending a football game. The staff was very friendly The room was spacious and clean with a very comfy king size bed! The breakfast buffet was good with a lot of choices. The lobby was beautiful with a relaxing water fountain. Would stay again!

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Bryan J, General Manager at Marriott Cleveland East, responded to this review

Dear Kathy P, Thank you for taking the time to post about your recent stay with us. I agree that the water feature is very soothing and relaxing. I am so glad to hear that you enjoyed your weekend, and we look forward to hosting you again. Thanks again, Bryan More

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Additional Information about Marriott Cleveland East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Location: United States > Ohio > Warrensville Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Cleveland East 3.5*
Number of rooms: 295
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
Marriott Cleveland East Ohio/Warrensville Heights

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