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Comfort Suites Twinsburg

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2716 Creekside Drive, Twinsburg, OH 44087
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Comfort Suites Twinsburg
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79 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 8, 2015

My girlfriend and I come up about once a year or so to go to West Side Market and then stay in the Cleveland Area with Choice Hotel points. We like this place because its outside of the city on the highway home, and they have whirlpool rooms. This stay was exceptional. Upon arrival, our room was clean and ready,... More 

Helpful?
Thank Mike M
csoh271, General Manager at Comfort Suites Twinsburg, responded to this review

Dear Mike M, Thank you for taking the time to write such thorough review of our hotel! We value your feed back and kind words about our hotel accommodations, staff and amenities! We did upgrade our internet service and are even adding more speed to it the first of the year, as well as a full property renovation! We value... More 

Frederick, Maryland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 31, 2015

We reserved a room with 2 queen sized beds, paid for a room for queen sized beds and got a room with beds that they "called" queen sized beds. They were obviously regular sized beds. Management needs to invest in real queen size beds. This is an older motel that has sort of been refurbished. The wallpaper was peeling from... More 

Helpful?
1 Thank chrgyr
csoh271, General Manager at Comfort Suites Twinsburg, responded to this review

Dear chrgyr, Thank you for taking the time to review us on TripAdvisor.com. We appreciate your feed back. I am sorry that the online listing was not accurate. We are in the process of correcting that. Guest satisfaction is Twinsburg Comfort Suites #1 priority and hope you would consider staying with us again. We will be going through a full... More 

Orlando, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 4, 2015

Having just spent several days at a Comfort Inn that was as close to perfect as possible we were very disappointed in this one. Let me clarify and give praise to those that deserve it--Michelle checked us in and was fantastic, she was patient and made sure that we had a room my husband was comfortable with. ALL of the... More 

Helpful?
1 Thank Jerry B
csoh271, General Manager at Comfort Suites Twinsburg, responded to this review

Dear Jerry B, Thank you for taking the time to review the Twinsburg Comfort Suites. We appreciate the feed back so we can better accommodate our guests. I apologize for the room cleanliness, as we want all of our guests to be 110% satisfied with their stay. I agree with you about the broken umbrella not being taken care of,... More 

Ohio, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

I stayed two nights in Twinsburg. The two ladies working the breakfast buffet were kind and friendly. The food was hot and delicious. The bed was comfortable and the room was spotless! My only suggestion was the back door should be locked at dark.

Helpful?
Thank Jeannie4314
csoh271, General Manager at Comfort Suites Twinsburg, responded to this review

Dear Jeannie, Thank you for taking the time to review the Twinsburg Comfort Suites! We appreciate the positive feed back about the hotel accommodations, staff and amenities. We have since corrected the back door issue and appreciate you bringing that to our attention. We strive for guest satisfaction and we are happy that you enjoyed your stay. We hope that... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2015 via mobile

Room was clean and tidy. Great location off of I-480. Lots of local stores and restaurants close by. We had a room with 2 double beds and a small couch. Enough space for our 2 night trip with 2 adults and 2 kids. Bathroom tub had mold and toilet looked worn out.

Helpful?
1 Thank sparkyc23
Twinsburg, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This location has a perfect a amosphere,The front desk clerk had the perfect smile and attitude which is what it takes to keep a customer coming back.Thanks to Kendra i will be back.Also the location right off the freeway,Plenty of parking,Im a bus driver so i had a bus and was able to park on premises.

Helpful?
1 Thank williamewell
1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

First of all my family reserved 3 double queen rooms 3 MONTHS in advance. They changed 2 of those rooms to single kings WITHOUT notice or a phone call or anything to ask if that was ok. Because of that 2 of my family members drove 3 hours home. In my cousin's room the bed frame was sick in out... More 

Helpful?
Thank My Info M

Travelers are raving about these Twinsburg hotels

Orrington, Maine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Overall, this hotel has a great location because of its proximity to several restaurants within walking distance. We have lodged at this hotel several times driving across country, but we stayed only one night this time. Despite phoning from the road on I-70 East just prior to approaching I-270 and I-71 North, we were compelled to wait in the lobby... More 

Helpful?
Thank Malcolm L
Wheeling, WV
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

Great place to stay! They allowed an early check in with no problems. The whirlpool suites are very nice! Close to outlet shopping as well as only a half hour to Cleveland. Pet friendly as well. They have the standard comfort inn breakfast which I always enjoy. Overall we had a great stay.

Helpful?
Thank tmw91784
COLUMBUS, OHIO
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed February 18, 2015

can't really say a whole lot of good about this place, stayed there on Christmas eve and maybe hotel clerk was bummed out about working Christmas eve but he sure wasn't too interested in his job. Seemed a bit put out when he had to put his phone down and wait on us. Pool was either closed or clerk was... More 

Helpful?
Thank bfan99
Questions? Get answers from hotel staff and past guests. Ask a question

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