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All 3 Twinsburg hotels

Hilton Garden Inn Cleveland/Twinsburg

3.0 of 5 Hotel   |   8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
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Hilton Garden Inn Cleveland/Twinsburg
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Ranked #1 of 3 Hotels in Twinsburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Debbie R Cincinnati, United States
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227 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was a great location for my trip and just across from an awesome restaurant. The staff could not have been more friendly and helpful. The lobby was beautiful, clean and comfortable. The room was comfortable, clean and quiet. Would definitely return.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Debbie R., Thank you for taking time to review your stay. I will definitely make sure to pass along to our staff how satisfied you were with your stay. It's nice to hear you enjoyed the staff, dinner, and accommodations. We look forward to serving you again. Roger Greene, General Manager More

Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed 6 days ago NEW

Traveling for business I get to stay in a lot of different hotels and the ones that go out of their way to make your stay as comfortable and hassle free as possible tend to stick with me. The HGI in Twinsburg is exactly that type of hotel. They learn their customer names, they go out of their way to... More

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Cwnicholsjr, Thank you for the review. We love to hear about each guest's stay! I am so glad that you feel that our staff is doing an exceptional job, and I will be sure to let them know. It's nice to hear that they make you feel so wonderful! We hope to see you again soon, Roger Greene, General Manager More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here over the duration of a weekend for our wedding. Staff was friendly, room and overall hotel were clean and in good shape. The door handle fell off the door in our bathroom which was a little strange, but the accommodations were quite nice. We will likely return next time we are in town.

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Chelsea M., Thank you for the review. It's so nice to hear you enjoyed your stay. Thank you for taking the time to comment on our staff and cleanliness, and I will be sure to pass along the kind words to our staff. I apologize about the door handle, and we will make sure our maintenance department fixes that right... More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel. This hotel has been open now for about ten years. At that point they start to show their age and wear and tear. But not this facility. The staff is awesome. I requested one night a single malt scotch at the bar thinking it might come in for my next visit. They had it the next night!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Richard G., Thank you for the review. It is so nice to hear the kind words about our staff, and I will make sure to pass this along to them. I'm glad we have been able to make your regular visits special, and we look forward to seeing you again soon! Roger Greene, General Manager More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

No one in the world would be expecting to find a place in Northeast Ohio like this; I don't know the exact number but I think there is a Wedding Party there 52 weeks of the year; don't let that bother you because the Hotel can handel that and everything that comes their way. The Staff has a way of... More

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Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

RickyLeon, Thank you so much for taking the time to review our property! We appreciate your kind words and am glad you enjoyed your stay. I will make sure the Chef knows how much you enjoyed breakfast, and we do look forward to your next stay! Thanks again, Roger Greene, General Manager More

Lakewood, United States
1 review
5 of 5 stars Reviewed October 21, 2014

I came in for a the weekend for a wedding and would highly recommend this hotel for your event. From breakfast to the hospitality suite to the amazing food and staff...we all loved it. They offered everything we needed and did it with class.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Shawn F., Thank you for the reivew! I am so glad the wedding weekend was so great for you, your family and friends! It's so nice to hear that we helped make it special. We hope we can serve you and your family again soon! Roger Greene, General Manager More

East Liverpool, United States
2 reviews
5 of 5 stars Reviewed October 14, 2014

I highly recommend this property to anyone whether it be business or pleasure. Very clean rooms and helpful staff. Food is also great. One of the better hotels in the Cleveland area. Next door to a 5 star restaurant, the Blue Canyon. Be sure to try it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Gary W., Thank you for taking time to give us a review. It is so nice to hear you had such a great stay! I hope that we can serve you again soon. Thanks again, Roger Greene, General Manager More

New Richmond, United States
1 review
5 of 5 stars Reviewed October 8, 2014

The staff treated us very friendly. Told us where to have dinner and brunch. The restaurant was next door called The Blue Canyon. Amazing food. The room was clean and beds comfortable. I would stay again when in area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Robert Todd W., Thank you for taking time to review our property! It is so nice to know that you were well taken care of during your stay and I hope you enjoyed the meals. We look forward to seeing you on your next stay! Roger Greene, General Manager More

Dayton, Ohio
1 review
4 of 5 stars Reviewed October 1, 2014

HGI is always a good choice and didn't disappoint in any way during our trip. Rude guests coming in after midnight and making lots of noise in the hall, however...:) There was at least two weddings that weekend and guests were staying there, so I'm sure they were just a little "happy" but we were exhausted and were woken up... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Ibegonenow, Thank you for taking time to review our property. We do our best to keep control of the noise level, and I'm sorry you experienced a disturbance on this trip. We hope your next trip is quieter, and we look forward to serving you again! Roger Greene, General Manager More

2 reviews
5 of 5 stars Reviewed October 1, 2014

Clean hotel, great breakfast, excellent pool/hot tub, fitness center, wireless worked well, very quiet, convenient to Blue Canyon restaurant - great place to have dinner. Nothing exceptional, just a great place to stay and not disappointed after multiple visits

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

williamcG4321IW, Thank you for taking time to reveiw our property! It's nice to see you still enjoy coming back and staying with us. Glad to see you could enjoy some of our amenities while you're here and we look forward to seeing you on your next visit. Roger Greene, General Manager More

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Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Phone Number:
Location: United States > Ohio > Twinsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Garden Inn Cleveland/Twinsburg Ohio

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