We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland/Twinsburg

Certificate of Excellence
Hotel deals
Hotel website
8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Special Offer
Bed 'n Breakfast
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn Cleveland/Twinsburg
Professional photos View all
Browse nearby
Hilton Garden Inn Cleveland/Twinsburg
Write a Review

252 reviews from our community

Traveler rating
    173
    58
    16
    3
    2
See reviews for
61
64
14
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (50)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (67)
All months
Alice Springs, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here in January for 7 days and again in February for 8 days. The staff at the hotel went above and beyond for us, answering questions, helping us out with items as our 2nd stay was due to a death in the family and Rita made our breakfast experience amazing each morning. The rooms were clean and tidy.... More 

Was this review helpful? Yes
concord, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very Nice. But a bit expensive. The lobby is very welcoming and staff very professional. My room was very spacious and clean and new. I was traveling with business so paying for this room was not an issue. However if I was traveling pleasure this hotel would cost too much for me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cincinnati, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great location for my stay. Awesome restaurant within walking distance. Great breakfast and bar. Quiet, clean and comfortable. The staff was very welcoming and truly wanted to assist in any way possible.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kissimmee, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Prompt and courteous service (excellent) from the staff from arrival to departure. Room appearance is pleasant and it is clean. The air conditioning and the in-room refrigerator are making distracting noise during the night when they turned on. The Blue Canyon restaurant next door is definitely worth going to. Food there is good and service is excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
North East Ohio
Top Contributor
52 reviews 52 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Second time staying at this property. Will try other hotels in the area if we return. We arrived about an hour before posted check in and were told no rooms were available. I asked if I could check in and then return later for the keys. We did not ask to go to the room. I was told, "No". I... More 

Was this review helpful? Yes
Northeast Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took advantage of the online check-in where you get to select your room. Great idea! No delays at check-in. Room very clean. I'm picky about the bathrooms being spotless and it was. The sink was slow draining, so I let the front desk know when we checked out. Internet access was no hassle. Great location right off the highway. For... More 

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

24FUN-IN-NEOH, Thank you for taking time to review our property. We appreciate your feedback. It's so nice to hear that you used our e-checkin process and enjoyed it! I will definitely pass along your review to our staff, and we look forward to your next stay. Roger Greene, General Manager More 

Macomb, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

From the housekeeping entering our room unannounced, to the horrible noise coming from the heater (that kept us up all night). To the uncomfortable beds. I would not recommend this to no business or any other travelers. As for there satisfactory guarantee. That was a joke. They offered me snacks for the ride home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Ann B., Thank you for your review regarding our HVAC and Housekeeping concerns. I assure you your concerns have been addressed with both Maintenance and Housekeeping. Thank you again for your comments. We appreciated the opportunity to serve you. Roger Greene, General Manager. More 

Top Contributor
336 reviews 336 reviews
111 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Twinsburg Hilton Garden was up to par. The mattress is the comfort number dial type system. The room was clean and the staff was super friendly. There is plenty of places to eat and shop at this exit. The rate was a little high but with said, I defiantly stay here again when in the area.

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Travel46804, Thank you for taking time to review your stay. I'm glad you enjoyed everything that we have to offer, and I'll be sure to pass along your review to the rest of my staff. We look forward to your next visit! Roger Greene, General Manager More 

New Jersey
Top Contributor
56 reviews 56 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 22, 2015

Checked in just as 5 or 6 other people were arriving to check in but the check in process was quick, smooth and efficient. Room was clean and comfortable. Breakfast was very good with made to order omelets and a decent variety of other foods. Comfortable open area seating but with enough privacy partitions to relax and have a drink... More 

Was this review helpful? Yes
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

JerseyJoePa, Thank you for your review! We love to hear from our guests' and am so glad to hear that you had such great service while staying with us. I will definitely be sure to let out staff know how much you appreciated everything. It's great to hear you enjoyed our breakfast, and we hope to see you again soon!... More 

Akron, Ohio
1 review
5 of 5 stars Reviewed February 22, 2015

The hotel staff, rooms and amenities were perfect. And for the price on a weekend night you can not go wrong. A 10+ on my scale and I have stayed at many hotels. Great location right off of the freeway and try the Blue Canyon restaurant next door on the hill(walking distance). Also, make sure that you have the breakfast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Bathroom (6)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Dining (3)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (8)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question