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Comfort Suites

#2 of 10 Hotels in Troy
Certificate of Excellence
2.5 of 5
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1800 Towne Park Drive, Troy, OH 45373
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Comfort Suites
Best prices for: 1 room 1 guest
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Ranked #2 of 10 Hotels in Troy
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Leonard E Point Edward
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106 reviews from our community

Traveler rating
    60
    29
    10
    4
    3
See reviews for
36
20
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Point Edward
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and stayed here for the second year in a row during our return home after wintering in FLA. This is one of the three best hotels we have ever enjoyed. The suites are spacious, bright, airy and completely equipped. The pool was excellent. The staff were first-rate and keep the hotel spic and span. The breakfast bar was... More 

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed April 11, 2015 via mobile

We stopped here on the way home. What a great experience. Clean, beautiful, great staff and amenities galore! We are picky about hotels and the only complaint I have is the shower curtain was to small or not hung right so water was puddling on the floor but the stand up shower was amazing it has wall jets very unexpected.... More 

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving such a great reveiw with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Crown Point, Indiana, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

This hotel is absolutely beautiful! When you walk in you get the feel of an up-scale big city hotel. The rooms are clean and beautifully decorated. The pool and hot tub are great too. The only reason I give it 4 stars instead of 5 was the breakfast. By the time I got downstairs at 8:30 am they were out... More 

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. My staff and I apologize for the experience in breakfast... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2015

Stopped at the CS and stayed due bad weather. Whoever checked us in 1/8/15 in the evening was awesome and had excellent customer service skills! He was even great when we needed to switch rooms. Rooms were clean and comfy. Pool area was nice. Breakfast was good. Only downfall that on the 3rd floor when it was super windy we... More 

Was this review helpful? Yes 2
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. However we do apologize for the... More 

Sidney
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2015

We take our kids to a hotel with an indoor pool every year after Christmas. We have stayed here before. We would stay here again. The price is great for their rewards members (which is a free program by the way). The location is convenient for us. The space in the room is just right for this family of five.... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. This will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Omaha, Nebraska
Top Contributor
84 reviews 84 reviews
5 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 3, 2014

Needed a one night stop, this hotel met our needs. Pleasant staff when checking in and hospitable breakfast crew. Though not the tidiest and most stocked breakfast offerings it was adequate. Enjoyed the fresh fruit the most. Room was clean and wifi worked well. If we passed through again I would consider staying here a second time.

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Crystal Allison General... More 

Cincinnati, Ohio
2 reviews
1 of 5 stars Reviewed October 28, 2014

Worst hotel staff ever! From the front desk staff, to the cleaning staff and the breakfast bar staff. Filthy mouth, offensive employees. They need a course in customer service,and manners. They obviously don,t like large groups which we were, we had the whole 2 nd floor and part of the 3 rd. They had to really work this weekend I... More 

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Findlay, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 19, 2014

My husband and I had a wedding yesterday in Tipp City. The reception was at the Crystal Room in Troy. We have never stayed at a Comfort Suites before, but definitely would again. We stayed at a Drury Inn in Dayton last month, and the Comfort Inn room here was bigger than the Drury, with a classier décor. The bed... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and... More 

Aurora, Indiana
Top Contributor
65 reviews 65 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed here for one night, enroute to a glass auction at Greenville, OH. Quiet location behind WalMart. Many shops and restaurants close by. Room was comfortable and clean. Good wifi and plenty of TV channels. Breakfast was adequate with the usual selections--if you can't find something you like, you're just too picky......sausage & egg casserole, bagels, toast, pastries, pineapple... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Troy, Ohio
Top Contributor
85 reviews 85 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 6, 2014

Recently we have had family and friends come to the area and we chose this Comfort Suites hotel for them to use since it is the newest in our area. They said it was clean, the beds were comfortable and the staff was extremely friendly. They even had good comments on the breakfast - sometimes a hotel breakfast isn't worth... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such positive feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are extremely pleased that we were able to accommodate all of your friends needs. I hope to see more... More 

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