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All 10 Troy hotels

Comfort Suites

2.5 of 5 Hotel   |   1800 Towne Park Drive, Troy, OH 45373
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Ranked #1 of 10 Hotels in Troy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Jennieb823
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103 reviews from our community

Traveler rating
    58
    28
    10
    4
    3
See reviews for
34
20
7
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped at the CS and stayed due bad weather. Whoever checked us in 1/8/15 in the evening was awesome and had excellent customer service skills! He was even great when we needed to switch rooms. Rooms were clean and comfy. Pool area was nice. Breakfast was good. Only downfall that on the 3rd floor when it was super windy we... More 

Was this review helpful? Yes 2
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. However we do apologize for the... More 

Sidney
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We take our kids to a hotel with an indoor pool every year after Christmas. We have stayed here before. We would stay here again. The price is great for their rewards members (which is a free program by the way). The location is convenient for us. The space in the room is just right for this family of five.... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving your feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. This will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Omaha, Nebraska
Top Contributor
76 reviews 76 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Needed a one night stop, this hotel met our needs. Pleasant staff when checking in and hospitable breakfast crew. Though not the tidiest and most stocked breakfast offerings it was adequate. Enjoyed the fresh fruit the most. Room was clean and wifi worked well. If we passed through again I would consider staying here a second time.

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Crystal Allison General... More 

Cincinnati, Ohio
2 reviews
1 of 5 stars Reviewed October 28, 2014

Worst hotel staff ever! From the front desk staff, to the cleaning staff and the breakfast bar staff. Filthy mouth, offensive employees. They need a course in customer service,and manners. They obviously don,t like large groups which we were, we had the whole 2 nd floor and part of the 3 rd. They had to really work this weekend I... More 

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Findlay, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 19, 2014

My husband and I had a wedding yesterday in Tipp City. The reception was at the Crystal Room in Troy. We have never stayed at a Comfort Suites before, but definitely would again. We stayed at a Drury Inn in Dayton last month, and the Comfort Inn room here was bigger than the Drury, with a classier décor. The bed... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and... More 

Aurora, Indiana
Top Contributor
55 reviews 55 reviews
40 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed here for one night, enroute to a glass auction at Greenville, OH. Quiet location behind WalMart. Many shops and restaurants close by. Room was comfortable and clean. Good wifi and plenty of TV channels. Breakfast was adequate with the usual selections--if you can't find something you like, you're just too picky......sausage & egg casserole, bagels, toast, pastries, pineapple... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Troy, Ohio
Top Contributor
67 reviews 67 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 6, 2014

Recently we have had family and friends come to the area and we chose this Comfort Suites hotel for them to use since it is the newest in our area. They said it was clean, the beds were comfortable and the staff was extremely friendly. They even had good comments on the breakfast - sometimes a hotel breakfast isn't worth... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such positive feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are extremely pleased that we were able to accommodate all of your friends needs. I hope to see more... More 

Lewis Center, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

I was in town for my parents 50th anniversary, and arrived early Saturday morning. By mid morning my 2 year old needed a nap so we decided to see if we could check in. We figured that wouldn't be an option. When I arrived at the hotel, I was told that of course they could accommodate me. Within a few... More 

Was this review helpful? Yes 3
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such great Feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm glad your baby was able to rest well, happy baby makes happy parents. Thank you so much for your... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 7, 2014

Very nice hotel. Rooms were very spacious and clean. Bed very comfortable. Good location. Will visit again if ever in the area. Didn't try the breakfast or the pool or fitness center but all were available.

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such positive Feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Crystal Allison General... More 

Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 1, 2014

Traveled to the area again on and pleasure in Miami County. We have stayed at several other properties over the years, and returned here for a three day stay. Very Clean, updated, comfortable bed and room and friendly staff. always have met my requests for room location, extra towels, etc. Several Good restaurants in Troy and Tipp City. Bike path... More 

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave a reveiw. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Crystal Allison... More 

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Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Troy, Ohio

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