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All 9 Troy hotels

Comfort Suites

2.5 of 5 Hotel   |   1800 Towne Park Drive, Troy, OH 45373
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87%
Ranked #1 of 9 hotels in Troy
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Rjwirish Pine Island, New York
  • Reviews (85)
  • Photos (12)
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  • Room tips (12)
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85 people have reviewed this hotel

Traveler rating
    51
    20
    8
    3
    3
See reviews for
30
15
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Pine Island, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Expected better from this hotel. Room was laid out fine. Good Wifi. Two problems - wall heater did not adjust very well and the hairdryer in the bathroom did not work. Outlet also did not work with my wife's blowdryer. "Delicious" breakfast was basically some bagels, bread and a waffle maker. Also some egg patties to microwave. Glad that we... More

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

First of all I would like to thank you for taking the time and posting your experience with our hotel. We are sorry we did not meet you expectations. We Value all feedback we receive from our guest. The Wall monitor is not for the heat it is a temperture gage you need to adjust your heat/air from the actual... More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed March 14, 2014

I found this hotel to be perfect in so many ways; comfortable / clean rooms, nicely appointed and a GREAT hot/cold breakfast bar with plenty of choices. Mostly, though, it was distinguished by great service, from moment of late-night check in. The great service continued the day after I left when I called about something I had left in my... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving a great review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy we could locate your lost items and... More

Long Beach, New York
1 review
4 of 5 stars Reviewed February 22, 2014

This hotel was excellent in many ways. The room was clean and I had plenty of room to work as well as relax. The front desk staff was friendly and helpful. The location was good for where I needed to get to. The bed was comfy and so were the pillows. I find that most of the mid-range chains (Hilton,... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Internet on your recent visit. We did contact our internet provider and got the problem taken care of. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you... More

Avon, Ohio, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

I've stayed at this hotel at least 7 times over the last 4 years and I'm always amazed at the room quality. Not just for a Comfort Suites, but for a hotel in general. Prices are fantastic, but even if they were higher, this place blows away Hyatt Place and many other higher priced, higher image hotels. Great pool and... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to seeing you... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed February 8, 2014 via mobile

I stayed at the comfort Inn troy oh about 2 weeks ago. The Hotel was conveniently located with comfortable beds and very clean, updated rooms. There were many breakfast choices included as well. I would absolutely recommend this hotel to friends and family.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for your review, we are glad you enjoyed your stay with our hotel, my staff and I enjoy reading all the wonderful things our guest put about us and the hotel. We hope to see you again soon. Thanks again, Crystal More

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed February 2, 2014

I had the occasion to stay at the Comfort Suites in Troy Ohio last weekend. I had never stayed at a Comfort Suites before. I was very pleasantly surprised to find the hotel staff were very nice, the facility spotlessly clean, and the rooms very well equipt. We were greeted at the front desk as soon as we entered and... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time and leaving such a great review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Thank You,... More

Troy, Ohio
1 review
5 of 5 stars Reviewed February 1, 2014 via mobile

I travel often for my children's sports. I started staying at Comfort Suites and have not found one I wouldn't return to. They are always clean and the staff is always helpful. Troy is a beautiful location and this hotel fits great. Its a wonderful place to stay. The staff makes you feel at home and Crystal made us feel... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for the great review, I'm glad as a manager I met your expectations. Our goal at the hotel is to make everyone feel at home and part of our family while they are here. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create... More

Cleves, Ohio
1 review
5 of 5 stars Reviewed January 31, 2014 via mobile

We were Greeted right away, the lobby was clean and modern and very nice. Had a TV and wifi. They had a Pleasant front desk staff. The room was ready, spacious, CLEAN and just really nice. Comfortable beds again very clean and spacious bed linens were very comfortable. Plenty of nice clean towels. Clean bathroom. I had the free breakfast... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving us such a great review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed January 31, 2014

This was the cleanest hotel I have stayed at. Staff was courteous, attentive and even cleaned the snow off of my car before I left. We were lucky enough to stay the night new pillows and comforters were added to the rooms. Would stay at this property again

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments and responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Coshocton, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 30, 2014

I had the occasion to stay in Troy, Ohio a month ago and found the Comfort Suites to be more than I expected. The desk staff, Stephanie, greeted me with a smile, and answered all of my questions about the hotel, a few resturants, and directions. The hotel was clean, warm, and quiet. What a change from the current day... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave us a review, I will definitely share this with Stephanie and our staff. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank You, Crystal Allison More

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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Troy, Ohio
Address: 1800 Towne Park Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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