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All 9 Troy hotels

Comfort Suites

2.5 of 5 Hotel   |   1800 Towne Park Drive, Troy, OH 45373
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87%
Ranked #1 of 9 hotels in Troy
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
AlCzervik1 Road Warrior
  • Overview
  • Reviews (89)
  • Photos (11)
  • Amenities
  • Room tips (14)
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89 people have reviewed this hotel

Traveler rating
    53
    22
    8
    4
    2
See reviews for
30
16
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Road Warrior
Top Contributor
136 reviews 136 reviews
136 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was a little leery of booking this hotel as I read a lot of negative reviews concerning their WiFi being poor but I figured I'd go ahead and try it anyway, and I'm glad I did, as I had no Internet issues whatsoever. The connection was solid and speed tests showed around 7Mbps download speeds, which is very respectable for... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a reveiw regarding your recent stay at our hotel. We will check and clean the air conditioning unit thank you for making us aware of this problem. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an... More

Perrysburg, Ohio
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to stay at this hotel for several weeks while on business and I found it to be a very comfortable experience right off the I-75. The staff was friendly and the lobby was modern and welcoming. My room was large in size compared to other hotels and the beds were great and provided a highly restful sleep. The... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I'm sorry for the inconvenience of the pool being down, that was definitely a mess for a while however it is... More

UK
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2014

I stayed at this nice hotel for the ham radio convention in Dayton and unfortunately it clashed with a junior soccer match that was held nearby . The kids were running and shouting all over the hotel which was not the fault of the hotel staff . The room was fine but a strange shape and layout of furniture. The... More

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cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave us feedback on tripadvisor. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. However unfortinitly the Ham convention and the strawberry soccer tournment lands on the... More

Argyle, Texas
Top Contributor
284 reviews 284 reviews
76 hotel reviews
252 helpful votes 252 helpful votes
2 of 5 stars Reviewed May 19, 2014

My husband was attending the Dayton amateur radio convention and I booked this hotel for him based on the TA reviews. The room was well-appointed and the staff overall were very nice. There was a large group of children staying there, however, and they were running up and down the halls, shrieking. Not the hotel's fault, and they did put... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for your review of your stay at our hotel. Your comfort is our number one concern so I appreciate you bringing this to my attention. We always aim to ensure every guest feels cared for, valued and respected and I can assure you that your feedback will help us deliver this brand promise. Please know that your business... More

North Bay, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2014

Loved this place with one small negative note. Room was amazing from the bedding to the decor, including the comfort of the mattress and the quality of the duvet. It was a nice last night on our long road trip. The staff were very friendly and helpful. Unfortunately, we did not have time to enjoy the nice pool and hot-tub... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave feedback about our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More

Pine Island, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 30, 2014

Expected better from this hotel. Room was laid out fine. Good Wifi. Two problems - wall heater did not adjust very well and the hairdryer in the bathroom did not work. Outlet also did not work with my wife's blowdryer. "Delicious" breakfast was basically some bagels, bread and a waffle maker. Also some egg patties to microwave. Glad that we... More

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

First of all I would like to thank you for taking the time and posting your experience with our hotel. We are sorry we did not meet you expectations. We Value all feedback we receive from our guest. The Wall monitor is not for the heat it is a temperture gage you need to adjust your heat/air from the actual... More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed March 14, 2014

I found this hotel to be perfect in so many ways; comfortable / clean rooms, nicely appointed and a GREAT hot/cold breakfast bar with plenty of choices. Mostly, though, it was distinguished by great service, from moment of late-night check in. The great service continued the day after I left when I called about something I had left in my... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving a great review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy we could locate your lost items and... More

Long Beach, New York
1 review
4 of 5 stars Reviewed February 22, 2014

This hotel was excellent in many ways. The room was clean and I had plenty of room to work as well as relax. The front desk staff was friendly and helpful. The location was good for where I needed to get to. The bed was comfy and so were the pillows. I find that most of the mid-range chains (Hilton,... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Internet on your recent visit. We did contact our internet provider and got the problem taken care of. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you... More

Avon, Ohio, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 19, 2014

I've stayed at this hotel at least 7 times over the last 4 years and I'm always amazed at the room quality. Not just for a Comfort Suites, but for a hotel in general. Prices are fantastic, but even if they were higher, this place blows away Hyatt Place and many other higher priced, higher image hotels. Great pool and... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your compliments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to seeing you... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed February 8, 2014 via mobile

I stayed at the comfort Inn troy oh about 2 weeks ago. The Hotel was conveniently located with comfortable beds and very clean, updated rooms. There were many breakfast choices included as well. I would absolutely recommend this hotel to friends and family.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for your review, we are glad you enjoyed your stay with our hotel, my staff and I enjoy reading all the wonderful things our guest put about us and the hotel. We hope to see you again soon. Thanks again, Crystal More

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Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Suites Troy, Ohio

11 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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