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All 9 Troy hotels

Comfort Suites

2.5 of 5 Hotel   |   1800 Towne Park Drive, Troy, OH 45373
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85%
Ranked #1 of 9 hotels in Troy
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
6CPops Monticello
  • Overview
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92 people have reviewed this hotel

Traveler rating
    53
    23
    10
    4
    2
See reviews for
31
18
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Monticello
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed at Comfort Suites at various locations. Breakfast normally was a limited buffet and waffel or pancakes. This locations breakfast is pre-packaged refrigerated breakfast sandwich's that you have to microwave. Will pass on the Troy location the next time I'm traveling though Troy.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We do have a variety of options in our breakfast bar from hot dishes such as eggs and a hot meat, waffle bar, fresh fruit, yogurt, danishes, muffins, bagels, and microwavable sandwiches. We are truly sorry we didn't have anything you enjoyed. Your... More

Fairmont, WV
1 review
3 of 5 stars Reviewed 2 weeks ago

My husband and I were in town for friend's wedding. We've stayed at Comfort Inns before and don't usually have too many problems. Check in was great. The room was nice. Breakfast was okay. Nothing to write home about. We went to the pool and it was wonderful, though I do have safety concerns especially with the whirlpool area. Having... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the iron on your recent visit. I have shared your feedback with Mary our head house keeper to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope... More

Lebanon, Kentucky
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had been on a NASCAR trip to Eldora, OH and needed a place for the overnight close by. This property was not only convenient to the interstate (I-75) but in a good proximity to the racetrack. Our room was spacious, well appointed and offered the sitting room area somewhat separate from the sleeping area. Nice, new, comfortable bed with... More

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cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Road Warrior
Top Contributor
142 reviews 142 reviews
142 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 7, 2014

Was a little leery of booking this hotel as I read a lot of negative reviews concerning their WiFi being poor but I figured I'd go ahead and try it anyway, and I'm glad I did, as I had no Internet issues whatsoever. The connection was solid and speed tests showed around 7Mbps download speeds, which is very respectable for... More

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cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a reveiw regarding your recent stay at our hotel. We will check and clean the air conditioning unit thank you for making us aware of this problem. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an... More

Perrysburg, Ohio
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 27, 2014

I had to stay at this hotel for several weeks while on business and I found it to be a very comfortable experience right off the I-75. The staff was friendly and the lobby was modern and welcoming. My room was large in size compared to other hotels and the beds were great and provided a highly restful sleep. The... More

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cstroy, General Manager at Comfort Suites, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I'm sorry for the inconvenience of the pool being down, that was definitely a mess for a while however it is... More

UK
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2014

I stayed at this nice hotel for the ham radio convention in Dayton and unfortunately it clashed with a junior soccer match that was held nearby . The kids were running and shouting all over the hotel which was not the fault of the hotel staff . The room was fine but a strange shape and layout of furniture. The... More

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cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave us feedback on tripadvisor. I have shared your comments with my staff, and they join me in thanking you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. However unfortinitly the Ham convention and the strawberry soccer tournment lands on the... More

Argyle, Texas
Top Contributor
291 reviews 291 reviews
78 hotel reviews
263 helpful votes 263 helpful votes
2 of 5 stars Reviewed May 19, 2014

My husband was attending the Dayton amateur radio convention and I booked this hotel for him based on the TA reviews. The room was well-appointed and the staff overall were very nice. There was a large group of children staying there, however, and they were running up and down the halls, shrieking. Not the hotel's fault, and they did put... More

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cstroy, General Manager at Comfort Suites, responded to this review

Thank you for your review of your stay at our hotel. Your comfort is our number one concern so I appreciate you bringing this to my attention. We always aim to ensure every guest feels cared for, valued and respected and I can assure you that your feedback will help us deliver this brand promise. Please know that your business... More

North Bay, Canada
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2014

Loved this place with one small negative note. Room was amazing from the bedding to the decor, including the comfort of the mattress and the quality of the duvet. It was a nice last night on our long road trip. The staff were very friendly and helpful. Unfortunately, we did not have time to enjoy the nice pool and hot-tub... More

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cstroy, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to leave feedback about our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,... More

Pine Island, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 30, 2014

Expected better from this hotel. Room was laid out fine. Good Wifi. Two problems - wall heater did not adjust very well and the hairdryer in the bathroom did not work. Outlet also did not work with my wife's blowdryer. "Delicious" breakfast was basically some bagels, bread and a waffle maker. Also some egg patties to microwave. Glad that we... More

Was this review helpful? Yes 1
cstroy, General Manager at Comfort Suites, responded to this review

First of all I would like to thank you for taking the time and posting your experience with our hotel. We are sorry we did not meet you expectations. We Value all feedback we receive from our guest. The Wall monitor is not for the heat it is a temperture gage you need to adjust your heat/air from the actual... More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed March 14, 2014

I found this hotel to be perfect in so many ways; comfortable / clean rooms, nicely appointed and a GREAT hot/cold breakfast bar with plenty of choices. Mostly, though, it was distinguished by great service, from moment of late-night check in. The great service continued the day after I left when I called about something I had left in my... More

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving a great review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy we could locate your lost items and... More

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Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Suites Troy, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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