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Comfort Suites

#2 of 10 Hotels in Troy
Certificate of Excellence
2.5 of 5
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1800 Towne Park Drive, Troy, OH 45373
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1 room 1 guest
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119 Reviews from our TripAdvisor Community

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Traveler rating
    68
    31
    12
    5
    3
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45
22
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • All months
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    (24)
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Dayton, Ohio
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was very nice. The lobby was open and beautiful and the front desk attendant was very friendly. The room was very nice, clean, and large. The bed was comfortable. The only reason I cannot give this hotel a 5 star rating it because of an issue at check-in. We were staying for a wedding on the night of... More 

Was this review helpful? Yes
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel does not appear to be that old upon arriving and looking at the entrance way. However, the room we have which is a King Handicap is very disappointing. The couch is very dirty, stains and grease. The carpet has tears and patches on it. At check in, the staff was very friendly but was not trained to handle... More 

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Hamilton, Montana
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family stayed here for five nights over the course of a wedding in the spacious family suite. Everything was top notch...service, housekeeping, hospitality, breakfast, pool...you name it. The entire hotel is clean and fresh. You just can't go wrong here!

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

My staff and I would like to take the time and say thank you for leaving such great feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the... More 

Troy, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

This place rocks🎸. The staff is super friendly😃, they feel like part of the family. Perfectly clean room & pool🏊🏻. Breakfast 🍳was tasty. Extremely kid friendly staff, a great place for any family 👨‍👩‍👧‍👧to stay. Loved the price of our rooms too. ❤️❤️❤️❤️😃😃😃😃😃

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

Saint Paul, Minnesota
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is exactly what I've come to expect from Comfort Suites. Clean with all the extras we like, such as pool, big rooms and breakfast. Staff was friendly and helpful. Couldn't ask for more when I have my big family traveling with me.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We are glad you enjoyed your stay!!! Sincerely, Crystal Allison General Manager Comfort Suites 937-339-2525 More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 30, 2015

This is a terrific hotel. Rooms were very nice, great service and most of all very clean!!! Lots of restaurants and shopping close by. Would definitely stay again. Anyone looking for a very nice, clean place to stay in the area, I would highly recommend.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Once again from the whole staff THANK YOU!!! Sincerely, Crystal Allison General Manager Comfort Suites 937-339-2525 More 

Daytona Beach, Florida
1 review
5 of 5 stars Reviewed July 29, 2015

I can't believe in Troy Ohio we found such a clean, newer nicely renovated Hotel with a great indoor pool and hot tub. The rooms were clean and all the staff we met were helpful and nice. We were always greeted on the way in and the way out. The hotel is close to shopping and restaurants. We will definitely... More 

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time and leaving such positive feedback on Trip advisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Crystal Allison General Manager Comfort Suites... More 

2 reviews
5 of 5 stars Reviewed July 28, 2015

Great front desk help. Excellent rooms, very clean. Great location for restaurants and shopping. Pool and hot tube are were very clean. Breakfast was hot and ready early in the morning. Would definitely recommend a stay for anyone in the north Dayton area.

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same... More 

Ludlow Falls, Ohio
1 review
5 of 5 stars Reviewed July 27, 2015

I must say the people in troy ohio took such good care of my family. and are really nice its like being with family there. the place is very clean and the food is good lots of choices. the indoor pool was so nice after a long day. and even the house keepers are very nice to us. great place....

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

Troy, Ohio
1 review
5 of 5 stars Reviewed July 27, 2015

its really nice and its clean, the stuff are really nice and friendly.. the food was good the pool was clean and nice my kids loved it this would be the hotel i would come back, its such a wonderful hotel...

Was this review helpful? Yes
cstroy, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Crystal Allison General Manager... More 

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