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Holiday Inn Express Troy

#3 of 10 Hotels in Troy
Certificate of Excellence
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60 Troy Town Drive, Troy, OH 45373
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Holiday Inn Express Troy
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64 Reviews from our TripAdvisor Community

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Traveler rating
    27
    25
    6
    4
    2
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24
10
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (19)
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Forest City, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

We could not ask for a better place to stay. All the staff were great and did everything in their power to make our stay enjoyable. If we are ever in the area again, this is where we will stay. The hotel was clean and the grounds were beautifully landscaped. The entrance to hotel was so inviting with the beautiful... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

My family and I (14 of us) took a racing vacation this year to Eldora. The staff is very accommodating & friendly. Rooms are roomy and very clean. The free breakfast is wonderful. We enjoyed our stay.

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

Tracy W. Thank you for taking the time to give us feedback about your stay!!! We are delighted that your family vacation was a success and that everything about our hotel met or exceed your expectations! Please know that your comments have been forwarded along to our staff so they can take pleasure in them as well. Thank you so... More 

Troy, Michigan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2015

My wife and I and my mother-in-law stayed here one night on our return to Michigan from our Gulf Coast trip. The hotel is very convenient off the freeway. When I went to check in, my name was on the counter as the "Guest of the Day". The sales director waited on me (as the clerk was away at the... More 

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Tim C., I am so glad that you enjoyed being our Guest of the Day. It is always fun to see our guests feel a little extra special for the day. So glad that you had a great experience at the hotel...even the "singing" wasn't expected ;-). We hope you get to stay with us the next time you... More 

Clarkston, Michigan
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 11, 2015

very clean hotel close to many amenities. a couple of restaurants within walking distance and plenty more just a short drive. easy access to the freeway and just 10 minutes from downtown Troy. solid WiFi and a better than average breakfast.

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Christopher C, You could write an ad for our hotel here at the Holiday Inn Express of Troy, OH. I love it. We are so fortunate to have a great location with so many different restaurants within walking distance and not only that we even have quite a few that deliver if you are just to exhausted to leave... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

My husband received a job transfer in November 2015 and we stayed here for over a month and got to know the staff very well, they are so friendly and made us feel like at home, and excellent customer service, if we needed anything at anytime they were always there :) I especially want to recognize Emily the guests service... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Michelle M, We at the Holiday Inn Express in Troy, OH, love to have guests that get to stay with us long term. We like to think of them as extended family members. You are always welcome to return to your "home away from home". We love welcoming new people to our family. We are so glad that you... More 

Northfield, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 14, 2014

We were very pleased with our two nights at this hotel. The room was clean and had new carpet. The staff was friendly and very patient, especially considering there were multiple hockey teams staying there for a local tournament. We were impressed with the breakfast options and the quantity of food. At times there were so many families in the... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear dewaynetindall, I appreciate you taking the time to share the great experience that you had with your hockey team when you stayed at our hotel. We enjoy having the teams stay at the hotel with us. Our staff works hard to make sure that we are prepared for the larger groups that will be coming in so that we... More 

Burlington, Canada
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 23, 2014

This property is very conveniently located off the I75 - easy on and easy off. We stayed here on our way to Destin, Florida. After an exhausting day of driving it was refreshing to enter the lobby of this clean hotel. Check-in was a breeze and the front desk staff provided us with excellent customer service, which continued through to... More 

Was this review helpful? Yes 3
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Proscaler, Wow, what a great review. You could be a spokesperson for the hotel. I am humbled at all the great things that you had to say about the hotel. This will definitely be a review that will be shared with the entire staff. I will share with you that you need to call the hotel before you return... More 

Detroit, Michigan
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 15, 2014

Friendly staff Clean rooms Comfy beds Good breakfast Stayed there for a couple nights. I was really impressed. The staff was very friendly, rooms were extremely clean. I had a very nice stay and will defiantly come back. I stayed at 2 other hotels in the area and this was the best.

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear ComebackShane, I am thrilled that you had a great stay when you stayed with us at the Holiday Inn Express, Troy, OH. We feel that we have an absolutely wonderful, dedicated staff. Everyone of our staff works very hard to insure that our guests have a "great stay". We look forward to you returning so that you can become... More 

Brewer, Maine, United States
2 reviews
5 of 5 stars Reviewed August 18, 2014

We just spent a week at the Holiday Inn Express in Troy, Ohio. They have the best staff we have ever dealt with. They go above and beyond. The breakfast the really good and there is something for everyone. I really liked the pancake machine. The place is clean and in very good repair. If you stay there you will... More 

Was this review helpful? Yes
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Shirley B, We love it when our guests get to spend "quality" time with us, it gives us the chance to get to know them better and make new friends. Your kind words about the Holiday Inn Express in Troy OH are so appreciated. When our guest recognize all of their hard work it makes it all worthwhile. I... More 

Knightdale, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2014

We booked a room in Troy due to its proximity to Eldora Speedway (45 minutes). I booked a room with two queen beds and a pullout couch months ago. When we arrived (around 2:20PM), I was told that they had to change our room to a singe King bed...That wasn't going to work for 3 grown men. I'm not sure... More 

Was this review helpful? Yes 1
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

DMTripp, Thank you for taking the time to submit a review on our hotel. I appreciate the ability to address your concerns and apologize for the issues you faced during your stay. I apologize that you didn't receive the room type that you booked in advance. There was a mix up with a guests' reservation and we had to do... More 

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