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Holiday Inn Express Troy

#3 of 10 Hotels in Troy
Certificate of Excellence
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60 Troy Town Drive, Troy, OH 45373
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1 room 1 guest
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Holiday Inn Express Troy
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66 Reviews from our TripAdvisor Community

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Traveler rating
    28
    26
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Camby, Indiana
Level Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here a couple of times now, always very pleased with my room. Comfy beds and pillows. Staff is always on top of their game, as well. I always enjoy the breakfast at this hotel. Will stay here again soon, I'm sure.

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PA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 days during the El Dora races. It was extremely clean, the staff was great, the beds were the most comfortable hotel beds I've ever slept on and the bonus was the very nice breakfast in the morning. I would highly recommend this hotel and if we ever get back this way again, I wouldn't stay... More 

Was this review helpful? Yes
troyhiexpressGM, Front Office Manager at Holiday Inn Express Troy, responded to this review

Hello KL1974, Thank you so much for your fantastic five star review! We are delighted to hear that we were able to meet your expectations of cleanliness, bed comfort ability and friendliness of our staff. Our new mattress have been a big hit ! We are so glad that we could help make your stay here more enjoyable. We hope... More 

Forest City, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We could not ask for a better place to stay. All the staff were great and did everything in their power to make our stay enjoyable. If we are ever in the area again, this is where we will stay. The hotel was clean and the grounds were beautifully landscaped. The entrance to hotel was so inviting with the beautiful... More 

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

Hello Y9077ZOlinda!! Thank you so much for taking the time to give us feedback regarding your stay with us, we are blown away by your wonderful comments!!! Our staff works so hard to ensure that all our guests are taken care of from the minute they walk in the door to the minute they walk out; it is so great... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 24, 2015

My family and I (14 of us) took a racing vacation this year to Eldora. The staff is very accommodating & friendly. Rooms are roomy and very clean. The free breakfast is wonderful. We enjoyed our stay.

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troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

Tracy W. Thank you for taking the time to give us feedback about your stay!!! We are delighted that your family vacation was a success and that everything about our hotel met or exceed your expectations! Please know that your comments have been forwarded along to our staff so they can take pleasure in them as well. Thank you so... More 

Troy, Michigan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2015

My wife and I and my mother-in-law stayed here one night on our return to Michigan from our Gulf Coast trip. The hotel is very convenient off the freeway. When I went to check in, my name was on the counter as the "Guest of the Day". The sales director waited on me (as the clerk was away at the... More 

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Tim C., I am so glad that you enjoyed being our Guest of the Day. It is always fun to see our guests feel a little extra special for the day. So glad that you had a great experience at the hotel...even the "singing" wasn't expected ;-). We hope you get to stay with us the next time you... More 

Clarkston, Michigan
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 11, 2015

very clean hotel close to many amenities. a couple of restaurants within walking distance and plenty more just a short drive. easy access to the freeway and just 10 minutes from downtown Troy. solid WiFi and a better than average breakfast.

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Christopher C, You could write an ad for our hotel here at the Holiday Inn Express of Troy, OH. I love it. We are so fortunate to have a great location with so many different restaurants within walking distance and not only that we even have quite a few that deliver if you are just to exhausted to leave... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

My husband received a job transfer in November 2015 and we stayed here for over a month and got to know the staff very well, they are so friendly and made us feel like at home, and excellent customer service, if we needed anything at anytime they were always there :) I especially want to recognize Emily the guests service... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Michelle M, We at the Holiday Inn Express in Troy, OH, love to have guests that get to stay with us long term. We like to think of them as extended family members. You are always welcome to return to your "home away from home". We love welcoming new people to our family. We are so glad that you... More 

Northfield, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 14, 2014

We were very pleased with our two nights at this hotel. The room was clean and had new carpet. The staff was friendly and very patient, especially considering there were multiple hockey teams staying there for a local tournament. We were impressed with the breakfast options and the quantity of food. At times there were so many families in the... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear dewaynetindall, I appreciate you taking the time to share the great experience that you had with your hockey team when you stayed at our hotel. We enjoy having the teams stay at the hotel with us. Our staff works hard to make sure that we are prepared for the larger groups that will be coming in so that we... More 

Burlington, Canada
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 23, 2014

This property is very conveniently located off the I75 - easy on and easy off. We stayed here on our way to Destin, Florida. After an exhausting day of driving it was refreshing to enter the lobby of this clean hotel. Check-in was a breeze and the front desk staff provided us with excellent customer service, which continued through to... More 

Was this review helpful? Yes 3
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Proscaler, Wow, what a great review. You could be a spokesperson for the hotel. I am humbled at all the great things that you had to say about the hotel. This will definitely be a review that will be shared with the entire staff. I will share with you that you need to call the hotel before you return... More 

Detroit, Michigan
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 15, 2014

Friendly staff Clean rooms Comfy beds Good breakfast Stayed there for a couple nights. I was really impressed. The staff was very friendly, rooms were extremely clean. I had a very nice stay and will defiantly come back. I stayed at 2 other hotels in the area and this was the best.

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear ComebackShane, I am thrilled that you had a great stay when you stayed with us at the Holiday Inn Express, Troy, OH. We feel that we have an absolutely wonderful, dedicated staff. Everyone of our staff works very hard to insure that our guests have a "great stay". We look forward to you returning so that you can become... More 

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