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Holiday Inn Express Troy

#3 of 10 Hotels in Troy
Certificate of Excellence
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60 Troy Town Drive, Troy, OH 45373
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Holiday Inn Express Troy
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Holiday Inn Express Troy
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62 reviews from our community

Traveler rating
    25
    25
    6
    4
    2
See reviews for
22
10
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Troy, Michigan
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I and my mother-in-law stayed here one night on our return to Michigan from our Gulf Coast trip. The hotel is very convenient off the freeway. When I went to check in, my name was on the counter as the "Guest of the Day". The sales director waited on me (as the clerk was away at the... More 

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Tim C., I am so glad that you enjoyed being our Guest of the Day. It is always fun to see our guests feel a little extra special for the day. So glad that you had a great experience at the hotel...even the "singing" wasn't expected ;-). We hope you get to stay with us the next time you... More 

Clarkston, Michigan
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2015

very clean hotel close to many amenities. a couple of restaurants within walking distance and plenty more just a short drive. easy access to the freeway and just 10 minutes from downtown Troy. solid WiFi and a better than average breakfast.

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Christopher C, You could write an ad for our hotel here at the Holiday Inn Express of Troy, OH. I love it. We are so fortunate to have a great location with so many different restaurants within walking distance and not only that we even have quite a few that deliver if you are just to exhausted to leave... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

My husband received a job transfer in November 2015 and we stayed here for over a month and got to know the staff very well, they are so friendly and made us feel like at home, and excellent customer service, if we needed anything at anytime they were always there :) I especially want to recognize Emily the guests service... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Michelle M, We at the Holiday Inn Express in Troy, OH, love to have guests that get to stay with us long term. We like to think of them as extended family members. You are always welcome to return to your "home away from home". We love welcoming new people to our family. We are so glad that you... More 

Northfield, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 14, 2014

We were very pleased with our two nights at this hotel. The room was clean and had new carpet. The staff was friendly and very patient, especially considering there were multiple hockey teams staying there for a local tournament. We were impressed with the breakfast options and the quantity of food. At times there were so many families in the... More 

Was this review helpful? Yes 1
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear dewaynetindall, I appreciate you taking the time to share the great experience that you had with your hockey team when you stayed at our hotel. We enjoy having the teams stay at the hotel with us. Our staff works hard to make sure that we are prepared for the larger groups that will be coming in so that we... More 

Burlington, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 23, 2014

This property is very conveniently located off the I75 - easy on and easy off. We stayed here on our way to Destin, Florida. After an exhausting day of driving it was refreshing to enter the lobby of this clean hotel. Check-in was a breeze and the front desk staff provided us with excellent customer service, which continued through to... More 

Was this review helpful? Yes 3
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Proscaler, Wow, what a great review. You could be a spokesperson for the hotel. I am humbled at all the great things that you had to say about the hotel. This will definitely be a review that will be shared with the entire staff. I will share with you that you need to call the hotel before you return... More 

Detroit, Michigan
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2014

Friendly staff Clean rooms Comfy beds Good breakfast Stayed there for a couple nights. I was really impressed. The staff was very friendly, rooms were extremely clean. I had a very nice stay and will defiantly come back. I stayed at 2 other hotels in the area and this was the best.

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear ComebackShane, I am thrilled that you had a great stay when you stayed with us at the Holiday Inn Express, Troy, OH. We feel that we have an absolutely wonderful, dedicated staff. Everyone of our staff works very hard to insure that our guests have a "great stay". We look forward to you returning so that you can become... More 

Brewer, Maine, United States
2 reviews
5 of 5 stars Reviewed August 18, 2014

We just spent a week at the Holiday Inn Express in Troy, Ohio. They have the best staff we have ever dealt with. They go above and beyond. The breakfast the really good and there is something for everyone. I really liked the pancake machine. The place is clean and in very good repair. If you stay there you will... More 

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Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Shirley B, We love it when our guests get to spend "quality" time with us, it gives us the chance to get to know them better and make new friends. Your kind words about the Holiday Inn Express in Troy OH are so appreciated. When our guest recognize all of their hard work it makes it all worthwhile. I... More 

Knightdale, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 25, 2014

We booked a room in Troy due to its proximity to Eldora Speedway (45 minutes). I booked a room with two queen beds and a pullout couch months ago. When we arrived (around 2:20PM), I was told that they had to change our room to a singe King bed...That wasn't going to work for 3 grown men. I'm not sure... More 

Was this review helpful? Yes 1
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

DMTripp, Thank you for taking the time to submit a review on our hotel. I appreciate the ability to address your concerns and apologize for the issues you faced during your stay. I apologize that you didn't receive the room type that you booked in advance. There was a mix up with a guests' reservation and we had to do... More 

Nashville, TN
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 9, 2014

Stayed here on a road trip on our way to Detroit from Nashville for one night. Employees were very friendly and helpful, but the rooms themselves were clean but very dated and unimpressive. Having stayed at numerous Holiday Inn Express hotels during various trips, I was disappointed that this one's rooms and facilities did not stack up to what I... More 

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troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

J1Saylor, Thank you for your honest feedback regarding our hotel and staff; we appreciate you taking the time to let us know both positive and negative aspects of your stay with us. As a hotel, we strive to create an experience for our guests that is outstanding and memorable. I apologize that our hotel didn't leave you with this experience.... More 

mississauga
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here on our return to Canada from Nashville. We arrived about 12:30am June 27. The gentleman at the front desk was very friendly. It was a short stay. We were just too tired to continue driving and needed a place to rest before leaving again early in the morning. The room was spacious and clean. The bathroom was... More 

Was this review helpful? Yes 1
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

travel5Mississauga, First of all, thank you for taking the time to review our hotel! We greatly appreciate any and all feedback from our guests. It is so great to hear that everything about our hotel met your needs; from the late night service you received from our Night Audit staff, to the clean and spacious room and bathroom. It is... More 

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