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Holiday Inn Express Troy

2.5 of 5 60 Troy Town Drive, Troy, OH 45373
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Holiday Inn Express Troy
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Holiday Inn Express Troy
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61 reviews from our community

Traveler rating
    24
    25
    6
    4
    2
See reviews for
21
10
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (19)
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1 review
5 of 5 stars Reviewed 2 weeks ago

My husband received a job transfer in November 2015 and we stayed here for over a month and got to know the staff very well, they are so friendly and made us feel like at home, and excellent customer service, if we needed anything at anytime they were always there :) I especially want to recognize Emily the guests service... More 

Was this review helpful? Yes
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Michelle M, We at the Holiday Inn Express in Troy, OH, love to have guests that get to stay with us long term. We like to think of them as extended family members. You are always welcome to return to your "home away from home". We love welcoming new people to our family. We are so glad that you... More 

Northfield, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

We were very pleased with our two nights at this hotel. The room was clean and had new carpet. The staff was friendly and very patient, especially considering there were multiple hockey teams staying there for a local tournament. We were impressed with the breakfast options and the quantity of food. At times there were so many families in the... More 

Was this review helpful? Yes
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear dewaynetindall, I appreciate you taking the time to share the great experience that you had with your hockey team when you stayed at our hotel. We enjoy having the teams stay at the hotel with us. Our staff works hard to make sure that we are prepared for the larger groups that will be coming in so that we... More 

Burlington, Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 23, 2014

This property is very conveniently located off the I75 - easy on and easy off. We stayed here on our way to Destin, Florida. After an exhausting day of driving it was refreshing to enter the lobby of this clean hotel. Check-in was a breeze and the front desk staff provided us with excellent customer service, which continued through to... More 

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Proscaler, Wow, what a great review. You could be a spokesperson for the hotel. I am humbled at all the great things that you had to say about the hotel. This will definitely be a review that will be shared with the entire staff. I will share with you that you need to call the hotel before you return... More 

Detroit, Michigan
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2014

Friendly staff Clean rooms Comfy beds Good breakfast Stayed there for a couple nights. I was really impressed. The staff was very friendly, rooms were extremely clean. I had a very nice stay and will defiantly come back. I stayed at 2 other hotels in the area and this was the best.

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear ComebackShane, I am thrilled that you had a great stay when you stayed with us at the Holiday Inn Express, Troy, OH. We feel that we have an absolutely wonderful, dedicated staff. Everyone of our staff works very hard to insure that our guests have a "great stay". We look forward to you returning so that you can become... More 

Brewer, Maine, United States
2 reviews
5 of 5 stars Reviewed August 18, 2014

We just spent a week at the Holiday Inn Express in Troy, Ohio. They have the best staff we have ever dealt with. They go above and beyond. The breakfast the really good and there is something for everyone. I really liked the pancake machine. The place is clean and in very good repair. If you stay there you will... More 

Was this review helpful? Yes
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Shirley B, We love it when our guests get to spend "quality" time with us, it gives us the chance to get to know them better and make new friends. Your kind words about the Holiday Inn Express in Troy OH are so appreciated. When our guest recognize all of their hard work it makes it all worthwhile. I... More 

Knightdale, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2014

We booked a room in Troy due to its proximity to Eldora Speedway (45 minutes). I booked a room with two queen beds and a pullout couch months ago. When we arrived (around 2:20PM), I was told that they had to change our room to a singe King bed...That wasn't going to work for 3 grown men. I'm not sure... More 

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

DMTripp, Thank you for taking the time to submit a review on our hotel. I appreciate the ability to address your concerns and apologize for the issues you faced during your stay. I apologize that you didn't receive the room type that you booked in advance. There was a mix up with a guests' reservation and we had to do... More 

Nashville, TN
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 9, 2014

Stayed here on a road trip on our way to Detroit from Nashville for one night. Employees were very friendly and helpful, but the rooms themselves were clean but very dated and unimpressive. Having stayed at numerous Holiday Inn Express hotels during various trips, I was disappointed that this one's rooms and facilities did not stack up to what I... More 

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

J1Saylor, Thank you for your honest feedback regarding our hotel and staff; we appreciate you taking the time to let us know both positive and negative aspects of your stay with us. As a hotel, we strive to create an experience for our guests that is outstanding and memorable. I apologize that our hotel didn't leave you with this experience.... More 

mississauga
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed here on our return to Canada from Nashville. We arrived about 12:30am June 27. The gentleman at the front desk was very friendly. It was a short stay. We were just too tired to continue driving and needed a place to rest before leaving again early in the morning. The room was spacious and clean. The bathroom was... More 

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

travel5Mississauga, First of all, thank you for taking the time to review our hotel! We greatly appreciate any and all feedback from our guests. It is so great to hear that everything about our hotel met your needs; from the late night service you received from our Night Audit staff, to the clean and spacious room and bathroom. It is... More 

Big Rapids, Michigan
1 review
5 of 5 stars Reviewed July 1, 2014

I travel 80-90%, and have stayed here 34 weeks in 2013, 17 so far this year. The accomodations are always clean, Staff is always friendly and quick to offer local dining and site advise. If they are booked they will go out of their way to assist you in finding the closest availiable room, even at another chian if need... More 

Was this review helpful? Yes
troyhiexpressGM, General Manager at Holiday Inn Express Troy, responded to this review

Jason, Thank you for taking the time to give us feedback about our property. We are delighted to be your "home away from home". We appreciate all the nice comments about our staff and hotel. Your comments have been shared with our staff members so they can take pleasure in them as well. We look forward to seeing you again... More 

Kansas City, Missouri
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 7, 2014

We arrived late in the evening, and the night desk attendant was very friendly and helpful. They provide fresh fruit at all times of the day, unlike many of the Holiday Inn Express locations we've visited. The breakfast was the best we've had at a Holiday Inn Express. Three types of fruit, freshly made pancakes, fresh biscuits and gravy, cheese... More 

Was this review helpful? Yes 2
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear MarkM, Wow!!, what a great review of the Holiday Inn Express in Troy, OH. All of your very kind words make a great commercial for us. We are so thankful for guests like yourself that take the time to write about all the good things that we do here in Troy, OH. We are constantly striving to make all... More 

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Additional Information about Holiday Inn Express Troy

Address: 60 Troy Town Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Troy 2.5*
Number of rooms: 65
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Also Known As:
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Holiday Inn Express Troy Ohio

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