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Holiday Inn Express Troy

#2 of 10 Hotels in Troy
Certificate of Excellence
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60 Troy Town Drive, Troy, OH 45373
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1 room 1 adult
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Holiday Inn Express Troy
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76 Reviews from our TripAdvisor Community

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Englewood
Level Contributor
3 reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

Great spacious room at an outstanding rate with all the extra amenities (pool, banquet room) that make it extra special. Clean and comfortable. Excellent customer service from Erin and all the staff (including Patty Mack). Breakfast was delicious with a large variety.

Helpful?
Thank Crista F
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear Ms. Fannin, I want to thank you for taking the time to share all the great things that you had to share about our hotel. It is always so good to have guests share with others when they have had a great experience while staying at our hotel. Thank you for your kind words about our staff. It does... More 

Vandalia, Ohio
1 review
5 of 5 stars Reviewed January 1, 2016

The room was great. Very clean and nice. The pool was also very nice. Hung out with friends in the conference room to celebrate New Years Eve. Great evening and awesome stay. Will definitely go back. The breakfast was good.

Helpful?
Thank Jill P
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

How much fun is it to be with friends and have a great time on New Year's Eve? We are so glad that we were the hotel that you chose to celebrate with your friends. We would love to have you return for another visit. Happy New Year! Sincerely, PattyM Director of Sales More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed January 1, 2016

The hotel was clean, the staff was friendly, and our room was great. The bed was extremely comfortable. The breakfast was the best of any hotel we've ever been to. They had a wide variety of breakfast foods and kept it well stocked. I would highly recommend this hotel to anyone. Another great amenity is the convenient location to restaurants,... More 

Helpful?
Thank Leanne2016
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Wow, Leanne! I think you could write a commercial for us. You made me blush, what a great review. We are so happy that you enjoyed your stay. We most certainly look forward to having you as a guest in the future. Thank you again. Patty M Director of Sales More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

3 of us had a great stay Halloween night. The beds were very comfortable and the room was dark and quiet! We used the pool and the Whirlpool. It was wonderful! The breakfast was great. We each chose different things to eat and the coffee was hot and delicious. Would def stay again and would recommend to others!

Helpful?
1 Thank Kim H
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

KimH, how fun to have a girls night out. We are so glad that you choose to stay with us for such a special time. We are thrilled that all of you had a memorable time. Hopefully you will be able to make this a yearly trip. PattyM Director of Sales More 

Columbus, Ohio
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

Stayed in king room (127) weekend of Sept 25-27. Room very clean and spacious. Hotel very quiet even though sold out. Front desk staff very friendly. The breakfast attendant, Sierra, went out of her way to be helpful, even warming up some omelets for me well after the breakfast closed. Bed very comfortable. Bed, however, has new mattress and bedsprings... More 

Helpful?
Thank Mikie27
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Mikie27, we appreciate you taking the time to write such a great review for our hotel. Our spacious rooms make our guests very happy. Thank you for acknowledging Sierra for a job well done. She does try her best to make sure that all of her guests are taken care of to the best of her ability. Even though we... More 

Washington, Pennsylvania
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

Room was huge, clean, well supplied. Breakfast was reasonable. Staff was pleasant. A/C unit was pretty noisy. Decent enough hotel. Convenient to the highway. Pool was closed for maintenance while we were there.

Helpful?
Thank pawilds
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Dear pawilds, We appreciate you taking the time to share with others about your stay at our hotel. We love the fact that our rooms are spacious and very clean. Our staff works very hard to make sure that our guest have a clean room. I am sorry that the pool was down for maintenance and you were not able... More 

Monroe, Michigan
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 20, 2015 via mobile

Room and daily service was excellent, although there was a dehumidifier running in the room throughout our stay. Wi-Fi signal was strong, but usually was unable to connect to the Internet - it is not reliable.

Helpful?
Thank Mike P
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Mike P, thank you for sharing with others your experience while staying at our hotel. I do need to share with you that we have recently, like just last week, upgraded our internet. It is now super fast. Now our guest don't have to worry about being kicked off the server. We do hope that you can stay with us... More 

St. Catharines, Canada
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 15, 2015

Nice Large clean room. Very quite, did not hear any noise. Wine/beer and snack supplied between 5pm and 7pm. Lovely hostess (Patty). Lots of places to eat in the area and shopping also. I would return to this location when back in Troy on business.

Helpful?
Thank traveling42_11
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

traveling42_11, they say that location is everything, we feel that way at the Holiday Inn Express, Troy, OH. I really appreciate all of your kind words and so glad that you found the hotel a great place to stay. Our large rooms allow our guests to really feel at home. I am also glad that you enjoyed the evening reception.... More 

Romeo, Michigan
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 9, 2015

This is a very nice, clean, well kept hotel. The breakfast was good with quite a variety. The lady running it did a great job to keep up, only thing was the juice machine was down. Staff was very friendly and attentive, especially Vicky. She was the sweetest most friendly staff I have ever encountered at all the hotels we... More 

Helpful?
1 Thank Kelly Z
troyhiexpressGM, Manager at Holiday Inn Express Troy, responded to this review

Kelly Z Thank you so much for your wonderful feed back. We greatly appreciate that you have taken the time to acknowledge all of the great things about our hotel here at the Holiday Inn Express and Suites Troy, Ohio location. Vicky is a very great asset to our company we are so thankful to have her as a part... More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 7, 2015 via mobile

My boyfriend and I stayed at this HIE while attending a wedding in Piqua. Overall a pleasant time! The staff were attentive, and have wonderful customer service mentality. The only issue was the room we had on the second floor was stuffy and had a strange humidity to it that was slightly unpleasant. It's likely from the recent change to... More 

Helpful?
Thank laurenhudak
Patty M, Director of Sales at Holiday Inn Express Troy, responded to this review

Laureahudak, we thank you for staying with us and sharing the good and the not so good with us. I would appreciate it if you would contact the hotel or myself to let us know which room you were in so that we can investigate the issue. We would like to remedy an issues that our guests might experience. I... More 

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