We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Plaza Hotel & Convention Center

444 N Summit Street, Toledo, OH 43604 (Formerly Grand Plaza Hotel Downtown Toledo)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Grand Plaza Hotel & Convention Center
Professional photos View all
Browse nearby
Grand Plaza Hotel & Convention Center
Write a Review

216 reviews from our community

Traveler rating
    26
    45
    50
    45
    50
See reviews for
39
42
10
63
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (52)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (42)
All months
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The man at the front desk was very helpful & polite. Also I had dinner & drinks at the hotel bar, the bartender was super nice. And my salad was delicious. Only down fall was valet parking is an automatic $16 or you have to park across the street in a lot for $8 a day. I'm sure there is... More 

Was this review helpful? Yes
ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travel alot (with kids and alone) and the reviews kinda scared us. We were very happy with this hotel and would return anytime we go to Toledo. Nowadays city hotels for $100 (including taxes) are dives but we found it to be a very nice upscale hotel. The lobby was inviting and the staff was EXCELLENT! Very friendly and... More 

Was this review helpful? Yes 2
Old Forge, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We would like to say that The Grand Plaza employees are AMAZING and very helpful. We were there for one night and our snowmobile trailer had a flat tire and the maintainace guys pulled into there shop and helped us fix it and we were on our way back to upstate NY. Can not say THANK YOU enough. The room... More 

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 16, 2015

Walking into the lobby the hotel was very nice looking and I was looking forward to seeing what the room looked like. Walked into the room and checked out the bathroom where the ceiling was crumbling of mold and tiles. Called down to the front desk where we were told they would change our room. Needless to say 2 floors... More 

Was this review helpful? Yes 4
Lake Orion, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2015

We got a good deal on this hotel and the actual room was good, hence the three stars. But the people that work here are unprofessional and made several inappropriate comments to us. Also the valet has no idea what they are doing. It was a mess. If you do come, and have kids, the imagination station connected to the... More 

Was this review helpful? Yes
Chad C, General Manager at Grand Plaza Hotel & Convention Center, responded to this review

Dear lovejbo, Please accept our apologies for not providing the level of service we are accustomed to providing. We appreciate your feedback as an opportunity to improve and we will be following up to ensure consistent expectations are met. We're glad you enjoyed the Imagination Station next door to us. We are a popular destination for families especially when it's... More 

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

Came to Toledo to do some shopping and see a Walleye hockey game. Wife picked the Grand Plaza for it's location. It was a very good choice. From the moment we arrived the service was good. The valet was quick to get to the car, and the check in was fast and pleasant. The lobby was chilly, but it was... More 

Was this review helpful? Yes 2
Chad C, General Manager at Grand Plaza Hotel & Convention Center, responded to this review

Dear cookie4u, Thank you for staying with us and sharing your feedback. Glad you could enjoy a lot of what Toledo has to offer and that our staff took good care of you. We look forward to seeing you again in the near future. More 

Toledo, Ohio
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 9, 2015

We utilized this hotel for a safe place to crash following the Winterfest Brewfest. No driving for us! The room was clean and comfortably slept 4 but was rather small. The only parking available is valet which runs at $16/day but since we know the area, it was after 5p, and it was a weekend - we parked for free... More 

Was this review helpful? Yes
Chad C, General Manager at Grand Plaza Hotel & Convention Center, responded to this review

Dear Ali G, Thank you for taking the time to share your experience. The complimentary shuttle is a great way to get around town without having to worry about driving or the cost for parking. Please note that we do have several rooms that offer 2 queen beds as well for a slight premium but iwill give you some addtional... More 

1 review
2 of 5 stars Reviewed January 3, 2015

Our room was very clean. However it was extremely small. The shuttle service was a joke. They took over an hour to come pick us up just a few blocks from the hotel. The pool was decent except it was cold. The valets left our vehicle and the vehicles of everyone else in our group unlocked. Not a bad hotel... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 28, 2014

The experience was bad from the very beginning. $16 a day for valet and your car isn't even in a covered lot. Upon arrival the gentleman at the front desk was very nice (he was not wearing a name tag so I do not know his name). However, when we got our bill to sign in, it was a much... More 

Was this review helpful? Yes 2
Toledo, Ohio
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2014

This review is specific to the Del Sol restaurant in the ground level of the hotel. I reserved a window view section of the restaurant for an office holiday celebration and coordinated everything with the help of Lynn who could not have been more pleasant and easy to work with. The Valet's, Bartender, Wait Staff, and even the hotel GM... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Chad C, General Manager at Grand Plaza Hotel & Convention Center, responded to this review

Dear Shanel, We enjoyed hosting your group at the hotel for your holiday event. Couldn't agree more about the view and the food! We have a great staff and we apreciate the recognition. Thank you for choosing our hotel. We look forward to another opportunity to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
View from room (7)
Viewed
Dining (2)
Viewed
Room/suite (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question