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Red Roof Inn Toledo - University

3530 Executive Pkwy., Toledo, OH 43606
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Red Roof Inn Toledo - University
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Ranked #7 of 16 Hotels in Toledo
A recent review
5 of 5 stars reviewed 2 weeks ago
Ash S Independence, Ohio
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (34)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
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Independence, Ohio
5 of 5 stars Reviewed 2 weeks ago

I travel around quite a bit. It depends on why I am traveling where I will stay. I tried to stay at another Red Roof Inn when I was traveling out of town because everytime I stay at this one, I receive excellent service and the price is right! The other Red Roof in another city disappointed me. I stayed... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you so much for your kind words! My staff takes pride on their customer service, and reviews like yours makes them realize that their efforts are appreciated. We look forward to seeing you on a return visit! More 

Minot, North Dakota
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was pretty ordinary for a hotel that is low cost. It did have a weird smell to it, but it was okay. Only stayed one night and it was a pretty quick trip. Its only about an hour from Comerica Park, so if you are going to a Tigers or Lions Game (Ford Field) in Detroit, you could... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you for your review of my property. I am truly happy that it met your needs for your trip, and I will check into the odor you mentioned. We look forward to a return visit when you travels require lodging in the Toledo area. More 

Plymouth, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I was working in Toledo, staying at the Inn with my wife. Yes I was working and my wife was vacationing! I returned from work one afternoon and went to the office to update my stay. Yolanda the innkeeper had just received her call in order for pizza, cheese bread and wings. The next thing I knew I was eating... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you so much, Wayne, for the great review! Now everyone is going to expect lunch! Lol! I look forward to seeing you, and your wife on a return visit to the area! More 

Grand Blanc, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok for a cheap stay. My husband & I stayed for a weekend visit of friends. The room was a bit stinky so be sure to bring your own can of air spray. We stayed in a handicapped room, the bathroom was large.

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am so sorry to hear about the odor in your room. I wish you had mentioned it to one of my staff so we could have taken care of that problem! Please, whenever you have an issue in a hotel room, make sure to let them know about the problem right away. We are here to take care of... More 

Elyria, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015

I usually stay at more affordable inns and motels because I all I requires is a nice, clean, comfortable room. I go to the hotel without any high expectations because I would rather use the money - spent on extra comfort and amenities - on food at nice restaurant. I was pleasantly surprised when we encountered a nice, professional front... More 

Was this review helpful? Yes 2
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you so much for your review! I am truly happy that you found your visit with us to be more than what you expected. My staff works hard to make sure that each and every person that stays with us receives a clean, comfortable room. We look forward to a return visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2015 via mobile

I've never stayed in a more disgusting place. The front desk person handed me an extra "towel" when I checked in that was tiny, crunchy, and flat (I skipped the shower as I don't think it would have made me feel cleaner)! The chairs in room 329 were extremely soiled and had burn holes even though it was a non-smoking... More 

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am very sorry you had this kind of stay with us. At the same time, I am very concerned. This would be very unusual for this property. My staff works very hard to ensure that each guest has a clean comfortable stay with us. I have not seen anything from any guests in the recent past saying anything like... More 

1 review
1 of 5 stars Reviewed June 8, 2015

We even called the hotel and they told us it was 69 dollars. So we thought no problem until we went to the hotel and they said we had to pay 86 dollars because of tax. They lied to us. Then when we got to the room, there was no fridge or no microwave. Why would we pay 86 dollars... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am truly sorry for any misunderstanding about our rates. Our GSRs always quote the daily rate, plus tax. I am truly sorry if that was not understood. The tax rate here is 17.25%. Also, each property is different, our rates fluctuate depending on the competition in each Inns general area. Also any events that may be going on in... More 

Murfreesboro, Tennessee
1 review
1 of 5 stars Reviewed May 31, 2015

Bed Bugs need I say more?? Stayed in room 103 on Saturday, May 30th, 2015. The radio randomly turned on so I reached down to unplug it and discovered not only bed bugs but the eggs as well! The security guard who came to verify my complaint kept saying how he 'didn't know what they were', and 'It looks dead'....then... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

We are truly sorry you have had this experience at our hotel. Red Roof Inns are very proactive when it comes to Bed Bugs. While we do our best to prevent any from entering, it is not totally avoidable. We do take immediate action when they are discovered. Just a little information for all who are reading this, Bed Bugs,... More 

Kennebunk, Maine
Level Contributor
152 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed May 27, 2015

Location is good if doing business in Toledo or if traveling from pint A to B. Simple accommodation for a road traveler. Front staff very friendly and extremely courteous. Great staff to a make your stay very comfortable.

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you very much for showing us that what we are trying to accomplish is working. We strive to provide a clean, comfortable nights stay for each guest that walks through our doors. We look forward to your next stay. More 

Traverse City, Michigan
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 19, 2015

I can't say that I expected much staying at a Red Roof Inn, but for some reason this is what was booked for work, so I didn't have much of a choice. The rooms seem a bit dated and the cleanliness was questionable. There was some mold on the floor and the walls in the bathroom. The front desk staff... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you for your review. I am truly sorry you were not completely satisfied with your stay. I appreciate you letting me know about the cleanliness issue, let me assure you, that is not normal for this property. I will be looking into what happened, and who dropped the ball, and any retraining that is necessary will take place. Please,... More 

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