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Red Roof Inn Toledo - University

3530 Executive Pkwy., Toledo, OH 43606
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Red Roof Inn Toledo - University
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Ranked #7 of 16 Hotels in Toledo
A recent review
3 of 5 stars reviewed 5 days ago
Shanna M Grand Blanc, Michigan
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126 Reviews from our TripAdvisor Community

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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
  • All months
    (126)
  • Mar-May only
    (34)
  • Jun-Aug only
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Grand Blanc, Michigan
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ok for a cheap stay. My husband & I stayed for a weekend visit of friends. The room was a bit stinky so be sure to bring your own can of air spray. We stayed in a handicapped room, the bathroom was large.

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am so sorry to hear about the odor in your room. I wish you had mentioned it to one of my staff so we could have taken care of that problem! Please, whenever you have an issue in a hotel room, make sure to let them know about the problem right away. We are here to take care of... More 

Elyria, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I usually stay at more affordable inns and motels because I all I requires is a nice, clean, comfortable room. I go to the hotel without any high expectations because I would rather use the money - spent on extra comfort and amenities - on food at nice restaurant. I was pleasantly surprised when we encountered a nice, professional front... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you so much for your review! I am truly happy that you found your visit with us to be more than what you expected. My staff works hard to make sure that each and every person that stays with us receives a clean, comfortable room. We look forward to a return visit. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I've never stayed in a more disgusting place. The front desk person handed me an extra "towel" when I checked in that was tiny, crunchy, and flat (I skipped the shower as I don't think it would have made me feel cleaner)! The chairs in room 329 were extremely soiled and had burn holes even though it was a non-smoking... More 

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am very sorry you had this kind of stay with us. At the same time, I am very concerned. This would be very unusual for this property. My staff works very hard to ensure that each guest has a clean comfortable stay with us. I have not seen anything from any guests in the recent past saying anything like... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

We even called the hotel and they told us it was 69 dollars. So we thought no problem until we went to the hotel and they said we had to pay 86 dollars because of tax. They lied to us. Then when we got to the room, there was no fridge or no microwave. Why would we pay 86 dollars... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I am truly sorry for any misunderstanding about our rates. Our GSRs always quote the daily rate, plus tax. I am truly sorry if that was not understood. The tax rate here is 17.25%. Also, each property is different, our rates fluctuate depending on the competition in each Inns general area. Also any events that may be going on in... More 

Murfreesboro, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

Bed Bugs need I say more?? Stayed in room 103 on Saturday, May 30th, 2015. The radio randomly turned on so I reached down to unplug it and discovered not only bed bugs but the eggs as well! The security guard who came to verify my complaint kept saying how he 'didn't know what they were', and 'It looks dead'....then... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

We are truly sorry you have had this experience at our hotel. Red Roof Inns are very proactive when it comes to Bed Bugs. While we do our best to prevent any from entering, it is not totally avoidable. We do take immediate action when they are discovered. Just a little information for all who are reading this, Bed Bugs,... More 

Kennebunk, Maine
Top Contributor
148 reviews 148 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location is good if doing business in Toledo or if traveling from pint A to B. Simple accommodation for a road traveler. Front staff very friendly and extremely courteous. Great staff to a make your stay very comfortable.

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you very much for showing us that what we are trying to accomplish is working. We strive to provide a clean, comfortable nights stay for each guest that walks through our doors. We look forward to your next stay. More 

Traverse City, Michigan
Top Contributor
103 reviews 103 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 19, 2015

I can't say that I expected much staying at a Red Roof Inn, but for some reason this is what was booked for work, so I didn't have much of a choice. The rooms seem a bit dated and the cleanliness was questionable. There was some mold on the floor and the walls in the bathroom. The front desk staff... More 

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you for your review. I am truly sorry you were not completely satisfied with your stay. I appreciate you letting me know about the cleanliness issue, let me assure you, that is not normal for this property. I will be looking into what happened, and who dropped the ball, and any retraining that is necessary will take place. Please,... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 2, 2015

Here is very clean. Room price is very cheap. We had two beds (2 adult, 2 children) paid only app. 75$ for one night. The room is clean. Very close to shopping area. This hotel is outside Toledo about 7 km but it takes 10 minutes to reach city center.

Was this review helpful? Yes
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you for your review. My staff works very hard to make this property a clean, comfortable place to stay. We look forward to a return visit from you! More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2015 via mobile

If you're tired of being spoon-fed basic ammenities like clean sheets, wallpaper, or rooms that people probably WEREN'T murdered in, look no further. When we arrived in the room there was a gummy worm waiting for us. How lovely! Though its placement outside of the door, lying on the ground, wasn't your typical posh Andes mint on the pillow. And... More 

Was this review helpful? Yes 4
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

Thank you for your review. I am quite surprised by your comments, as this is not normal at this property, and have heard nothing like this from any other guest, though it was a completely full house. I will be addressing my staff about this to ensure nothing like this occurs again. Thank you for making me aware of it.... More 

Louisville, Kentucky
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 22, 2015

Recently stayed at this property and found the rooms were not cleaned very well. The first room they put me in, the light switch to the bathroom was broken, there were cigarette holes in the comforter and generally was not vacuumed very well. I was moved to an upgraded room and discovered a trail of ants along one of the... More 

Was this review helpful? Yes 1
YDennison01, General Manager at Red Roof Inn Toledo - University, responded to this review

I apologize for the condition you found your room(s) to be in. This kind of cleaning is not normal practice here, and I will be addressing my staff about this. It disappoints me that you walked into anything but a clean, comfortable room. I do hope that you will continue to use Red Roof Inns when you need lodging in... More 

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