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Holiday Inn Strongsville

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15471 Royaltyon Road, Strongsville, OH 44136
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Holiday Inn Strongsville
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Holiday Inn Strongsville
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181 reviews from our community

Traveler rating
    35
    58
    53
    23
    12
See reviews for
51
29
11
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

First off, upon entering roon there were items in bathroom trash, used soap and used towel. Elevator out of order. Window barely covers window. Plaster hanging from bathroom ceiling. Requested a refridgerater for room. At check in wss told first come, first serve so out luck. The bartender and food service was very good

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Broadview Heights, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

My Family and I went to the Easter buffet and it was absolutely horrible @ $27.95 per person I feel we could have had better food and atmosphere at the local Cracker Barrel. Two years ago when we went for Easter the food was wonderful. Not sure what they were thinking but even the staff were unprofessional as well as... More 

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Travelers are raving about these Strongsville hotels

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front desk, super friendly and kind. Waitress working breakfast, super nice. Breakfast food, good. Food service, super slow. Elevators, broken. Decor, outdated. Rooms, dirty toilets and hairs in towels. Lady working lounge area at night, rude. We had just attended a second night of a wake for a family memory exhausted, sad, but wanting a drink and to sit comfortably... More 

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Gary G, General Manager at Holiday Inn Strongsville, responded to this review

I am sorry to hear about your recent stay, and Apologize for not living up to your expectations. We take customer service very serious, and the items you mentioned are being addressed. We are also under a full renovation of all areas including guestrooms, and public spaces. More 

Blythewood, South Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 11, 2015 via mobile

Since when I stayed in December they were doing a remodel. It appears the remodel has stalled out. The remodel was past due then. The lobby carpeting is long past due replacement. One of the elevators doesn't operate smoothly. The work out room still has the broken excercise bike. Not a recommended stay.

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Gary G, General Manager at Holiday Inn Strongsville, responded to this review

I apologize we did not meet your expectations. I am glad to say, the renovations started back up agin this week, and we are expecting to finish all rooms and public areas by September of this year. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

My coworkers and I had the pleasure of staying at this location last week. The van drivers demonstrate great team work with guest transport. The front desk agents can seem a bit cold but they're very helpful. The hotel has a separate lounge room set up for my coworkers, peers and I but still honored special requests if those items... More 

Was this review helpful? Yes
Gary G, General Manager at Holiday Inn Strongsville, responded to this review

Thanks for mentioning the great service you received at the Holiday Inn. We strive to make every guest feel comfortable, and welcome. I am glad you enjoyed your stay, and hope you will visit soon More 

Top Contributor
88 reviews 88 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 5, 2015

The shuttle service is fantastic. The restaurants are decent. The breakfast buffet is nothing special but it does the job. The dinner menu is a little small but I couldn't complain about any of the dishes I tried (chips & dip, wings, salad, pasta, burger). The servers were fantastic, for both breakfast and dinner. Front desk were very polite and... More 

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Gary G, General Manager at Holiday Inn Strongsville, responded to this review

It is nice to hear we were able to meet you needs, and that you enjoyed your stay. We will be updating all the guestrooms, which will include refrigerators and microwaves for all rooms. More 

barbados
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2015

I had to go the Stongsville for business and the Holiday Inn was the hotel that was recommended to me to stay at and I am happy to have listened to their suggestion. I arrived at CLE airport around 7:30pm and on exiting the baggage claim the hotel shuttle was outside waiting. It was actually waiting on a number of... More 

Was this review helpful? Yes
Gary G, General Manager at Holiday Inn Strongsville, responded to this review

Thank you for writing the detailed review of your stay. I am glad to hear that you were able to enjoy your stay, and receive excellent customer service from our staff. I will be sure to mention your review to the Associates you listed, as it is always nice for them to hear, when they did a good job. I... More 

Cuyahoga Falls, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

On a cold wet night the Holiday Inn was warm and cozy. We stayed in the section where construction was going on but it was still pretty clean. The room seemed to be a room not yet renovated but it was okay. The only complaints I had was that in the morning, I could hear the conversation of the people... More 

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Gary G, General Manager at Holiday Inn Strongsville, responded to this review

Thanks for taking the time to fill out the review. I am glad to hear that we were able meet your cleanliness standards, and that you were able to enjoy your stay. I do apologize for the remote control, it is important that everything always work in the guestroom. I hope you will stay with us again. More 

Blythewood, South Carolina
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 12, 2014

A property that has been there for years but regularly maintained. At the time of my stay the property was undergoing a remodel. A decent indoor pool and work out room. A very active bar in the evenings.

Was this review helpful? Yes
Gary G, General Manager at Holiday Inn Strongsville, responded to this review

I am glad to hear that you were able to enjoy your stay, and you noticed we are under a complete renovation including all guestrooms. We hope you stay with us again . More 

Adrian, Michigan
Top Contributor
1,478 reviews 1,478 reviews
193 hotel reviews
649 helpful votes 649 helpful votes
3 of 5 stars Reviewed November 23, 2014

This hotel is a decent place in which to stay if you need a spot in the Strongsville area. While the building is nothing to write home about in terms of features and layout, the rooms are clean and comfortable and the location is quite convenient. We were meeting our daughter for a weekend night away. This hotel was the... More 

Was this review helpful? Yes
Gary G, General Manager at Holiday Inn Strongsville, responded to this review

Thank you for taking the time to fill out a nice review of our property. We are glad you enjoyed your stay, and I would like to point out that the internet is free to all guest.We hope you stay with jus again, when the renovations are complete. More 

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