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Holiday Inn Strongsville

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15471 Royaltyon Road, Strongsville, OH 44136
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1 room 1 guest
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Holiday Inn Strongsville
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198 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
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    (198)
  • Mar-May only
    (43)
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Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Did not know the hotel was under total renovation. Our room was renovated but still had issues. New a/c was exceptionally noisy and woke me up three times. We were stuck with a handicap bathroom that was in need of much better lighting and no where to put anything. A handicapped person would not be conformable using the shower or... More 

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize for the issues you experienced during your stay. We are currently working on fixing the problems you faced. We do hope you stay after the renovations are complete and thank you taking time to make us aware of your past stay issues. More 

Sandusky, Michigan
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Very clean, staff very friendly, conference rooms and restrooms well kept up. Restaurant and bar staff were super and the food was great. Definitely recommend a stay here if in the area.

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thank you for the kind words about our hotel. We strive to make your stay great! More 

Kirksville, Missouri
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just finished our stay at this Holiday Inn. The place is undergoing a major (much needed) renovation. Unfortunately, the place is a mess with construction materials scattered around outside and in. In fact, much of the outside facade is missing. It looked like a tornado hit the place. Our stay wasn't exactly the greatest experience: Ice machines didn't work.... More 

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize for your unpleasant stay. It is unacceptable and I will be informing the managers about the problems you faced during your stay. I will also inform the General Manager about the safety issues you saw at the pool area. More 

Travelers are raving about these Strongsville hotels

Philadephia
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another regular stay hotel for us. They have recently been working on updating the hotel and looks like rooms have been finished. Tasteful and modern. Rooms are large and roomy with nice couch and desk area. Beds and pillows above average for comfortable sleep. Work out room was a little small with little selection... Great bar and restaurant. Van driver... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thank you for the nice comments about the staff and how the renovated rooms look. We are still working on the lighting in the bathrooms. I do apologize for the inconveicne of the construction workers waking you up. You should have been notified. More 

Saint Louis, Missouri
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Let me start out saying that the staff is very friendly especially the shuttle driver named Dan. Now from the entrance at the lobby all the way to the rooms, the stinch of carpets is really horrendous. To say this place needs an update would be to kind. Don't waste your money or time on this Holiday Inn.

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thanks you for the compliments of the staff. We strive for excellent customer service. We are renovating the lobby soon, I hope you stay again after the renovations are complete. More 

Los Angeles, California
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The staff is very pleasant and helpful. They are undergoing a major and MUCH needed renovation. While the upgraded rooms have a contemporary look to them, the renovation falls short due to the old and basic building architecture. The bathrooms are small with small tub/showers that no bowed outward shower curtain can fix. One sink with no room for counter... More 

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize for the inconveniences during your stay. We are working on the lighting in the bathroom. We do appreciate the compliments to the staff and hope you stay after the renovations are complete! More 

Staten Island, New York
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 1, 2015

Old, tired Holiday Inn beginning to do work to update. While travelling from the Midwest to the east coast, after visiting family, we determined our stopping point and called and made a reservation based on AAA guidebook. Unfortunately when we checked in and asked about the pool we were told it had closed the previous week. Close a pool in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear Wondosi327, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the food selection. However, we’re sorry we fell below your expectation regarding the pool, elevator, air conditioning and room amenities. We will address these concerns. I assure you that the feedback... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 29, 2015 via mobile

Excellent bed, breakfast is pricey but decent. Bar has decent hamburgers, good service. Pool was dry, kinda sucks. Needs blinds on windows that actually cover them and the shower didn't drain. Definitely in need of an upgrade and too expensive for what you get.

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

We are happy that you received good rest on the comfortable bed. The pool is going under renovations so it will not be dry for long. I will make sure maintenance know about the issues that you experienced during your stay. More 

Los Angeles, CA
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed June 25, 2015

everyone here is very nice. They want to make your stay pleasant. But... The property is severely lacking. First the good. Staff tries hard, free parking, good location. On the other hand, they put me for six nights in a room with plastic over the window because they were supposedly doing work on the building. I never saw the work... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thanks for complementing the staff. They are looking forward for the renovations to be finished. We do hope you try us out again after the renovations. More 

Fort Lauderdale, Florida
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 17, 2015

My Room smells like urine. That's a problem. Everything has been updated so its comfortable except the smell. There are convenient outlets in the lamps in the room to charge all the gadgets. No fridge and no microwave. Small bathroom.

Was this review helpful? Yes
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize, that smell is not acceptable. I will let the housekeeping manager know about the problem so it can be fixed. More 

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