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All 5 Strongsville hotels

Holiday Inn Strongsville

3.0 of 5 Hotel   |   15471 Royaltyon Road, Strongsville, OH 44136
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Holiday Inn Strongsville

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Ranked #1 of 5 hotels in Strongsville
A recent review
3 of 5 stars reviewed 2 weeks ago
theokitty916 Chapel Hill, North Carolina
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142 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Chapel Hill, North Carolina
Top Contributor
62 reviews 62 reviews
47 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night. Shuttle driver from the airport was very friendly. Checking in was quick, and front desk was warm and welcoming. This is an older hotel, but my room was clean, comfortable and well maintained. Plenty of outlets available which was nice to charge my phone and tablet. WIFI is free and worked well. Shower was... More

Was this review helpful? Yes
Charlie S, General Manager at Holiday Inn Strongsville, responded to this review

It is always fantastic when guest take the time out to write reviews of the hotel, so thank you for taking the time out to write feedback about our hotel. I am glad to hear that even though we had small counter space for your toiletries. Also I am happy to hear that our food was reasonably priced and good,... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We requested a rolling bed during the booking process through Orbitz. They were out of them when we checked in at 6 pm. Asked for an extra blanket or two in case someone had to sleep on the floor (we had 3 children and 2 adults). There was an extra pillow and one thin, woven "afghan" blanket. Front desk slid... More

Was this review helpful? Yes
Charlie S, General Manager at Holiday Inn Strongsville, responded to this review

Thank you for writing us feedback about your stay. I apologize that you felt that you were treated like dirty because you booked through Orbitz. We try to treat all of our guest the same, but when we have a large hockey weekend it is hard to accommodate every request the group has. We are working to improve our facilities... More

ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed one night. Room was clean. Double bed was comfy as were the pillows. Nice linens. Would have liked a room safe. No microwave or mini fridge. Pool area was nice. Pool towels were replenished. Our room had two bath towels for four people. I stopped by the front desk to ask for more. The towels never showed up.... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

I am so happy to hear that you had a nice overnight stay with us. Its upsetting to hear that you requested towels and never received them, also we are non smoking and I am sorry to hear that someone wasn't following the rules and was smoking near you. I am glad that you would want to stay here again... More

Livonia, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was by far the best place to stay for a hockey tournament. Hands down, RICK RHODE at the front desk is one of the best assets they have. He had a smile that seemed contagious. He was very accommodating, as was the entire staff. He even had preprinted maps of the local hockey arenas for us. If you had... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

Wow, your review was very kind, thank you so much for taking the time out to write to us about our property. I am so happy to hear that Ryan, Ardis, Kevin and Jess were so excellent it is allways very nice to hear such great service we provided for you. We are actually expecting a renovation very soon, which... More

Greenville
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed there on business. Staff was nice enough, especially in the bar area. Rooms are average, but clean. Maid staff does a good job. Restaurant has some good food at dinner, but the breakfast fare was less than expected. The downside to the place is that the hotel is older and a bit worn down and beat up. Much of... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

We love to hear feedback so thank you very much for actually writing feedback about our property. I am happy to hear that our staff was friendly we are working very hard to make sure we are providing excellent guest services. Also I would like to thank you for writing about our common areas, we are actually expecting a renovation... More

North Olmsted, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 21, 2014

Me and my girlfriend live in the Cleveland area and for a night out I decided to get us a hotel not far from town. The Holiday Inn in Strongsville caught my eye. We were newly dating back then and to me this was a great place. The rooms didn't knock my socks off so much but they were very... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

Well thank you so much for taking time out of your day to write us feedback. We appreciate any comments our guest have to say. I am happy to hear for the most part you stay was very good. Also I am happy to hear that even though we had a large group you did not hear them, that is... More

Greentop, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2014 via mobile

I am a flight attendant and stay all over and have not had problem getting a fridge to store my breastmilk I even offered to rent one they would not rent me one because I am not staying for two weeks. They offered to keep it in a common area I will not store it where who knows what could... More

Was this review helpful? Yes 1
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

We appreciate you taking the time out to write feedback about your stay. I would first like to apologize for the problems you occurred during your stay, we are working to improve our staff and our property. A renovation is scheduled for April and we hope that the renovation will help with the problems you occurred. Thank you again for... More

Arlington, Virginia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 27, 2014

Recently we stayed at this hotel as part of a hockey tournament arranged booking. They accomodated no less than 10 teams for the weekend and did so with ease. I was impressed at how organized the staff was and how well run the hotel was considering the staggering amount of people descending there and the varying schedules you get with... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

Thank you so much for writing a review for our hotel. Im glad that you had so many nice things to say about us! We love to improve so negeative feedback is wanted, but having you say so many positive items about the hotel is so nice to hear. Also you are right we were very busy that weekend but... More

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 18, 2014

The hotel is average, but I was going to rate it higher. Outdated but clean and a super nice staff, Then I ate at the attached restaurant and bought some stuff at the pantry. Holy cow expensive! $3 sodas in Chicago, Sure! Middle of nowhere Ohio? No. Oh yeah, watch for all the drunk hockey parents. Stayed here twice and... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

Thank you so much for taking the time out to write feedback, without feedback we cannot hope to improve with out it. I am excited to say that we are expecting a renovation very soon to improve our look so we no longer look outdated. Also I would like to say sorry about the drunk hockey parents I hope they... More

tampa
1 review
2 of 5 stars Reviewed December 17, 2013 via mobile

I travel every week on business, from 3 to 5 days a week and have talk to staffs along the way and found out that feedback is the best thing. I checked in on monday, after a long travel and expected a warm greeting, but the two girls at the desk, one who checked me in rosanne, were to busy... More

Was this review helpful? Yes
Rosanna S, Front Office Manager at Holiday Inn Strongsville, responded to this review

Thank you so much for your feedback, with out feedback we cannot hope to improve. I am very sorry that you were not greated properly at the front desk, since I am the one that was the problem I take full responsiblity for my lack of professionalism. Your long day of travel is very important to us, I am working... More

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Additional Information about Holiday Inn Strongsville

Also Known As:
Holiday Inn Strongsville Hotel Strongsville
Holiday Inn Strongsville Hotel
Holiday Inn Select Cleveland
Strongsville Holiday Inn
Holiday Inn Strongsville Ohio
Address: 15471 Royaltyon Road, Strongsville, OH 44136
Phone Number:
Location: United States > Ohio > Strongsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Strongsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Strongsville 3*
Official Description (provided by the hotel):
Experience the exceptional world of comfort and style at the Award Winning Holiday Inn Strongsville, a 100% Non Smoking Hotel. Featuring 303 deluxe guest rooms, 13,000 square feet of flexible function space, 24-hour business center, extensive fitness center, spacious indoor pool, Simmering Pot Restaurant, and Vinney s Lounge. The beautifully decorated guest rooms and entire hotel feature complimentary Ruckus high speed wireless Internet access. Come experience the exceptional world of comfort and style at the Holiday Inn! The Holiday Inn Strongsville is located in the heart of Strongsville, one-half mile from Westfield SouthPark Mall (largest Mall in NE Ohio) w/ 14 Cinemas & Cleveland Metro Parks, Iceland USA (Next Door), and 8 miles from Cleveland Hopkins International Airport (CLE). The hotel offers a complimentary shuttle to and from the airport, and has park and fly packages available. The Holiday Inn Strongsville is located only 15 minutes away from Downtown Cleveland, Quicken Loans Arena, the IX Center (10 miles), Cleveland Zoo, Rock-n-Rock Hall of Fame, Progressive Field, Cleveland Browns Stadium & the Theater District. Local companies include Ernst & Young, MTD Products, PPG Industries, Ford, National City Corporation/PNC Bank, Akzo Nobel, General Motors, American Greetings, Avery Dennison, Darice Pat Catan s, Sherwin Williams, & RPM Inc. ... more   less 
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