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Holiday Inn Strongsville

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15471 Royaltyon Road, Strongsville, OH 44136
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Holiday Inn Strongsville
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Holiday Inn Strongsville
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194 Reviews from our TripAdvisor Community

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Traveler rating
    36
    59
    57
    30
    12
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53
31
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62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Let me start out saying that the staff is very friendly especially the shuttle driver named Dan. Now from the entrance at the lobby all the way to the rooms, the stinch of carpets is really horrendous. To say this place needs an update would be to kind. Don't waste your money or time on this Holiday Inn.

Was this review helpful? Yes
Los Angeles, California
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff is very pleasant and helpful. They are undergoing a major and MUCH needed renovation. While the upgraded rooms have a contemporary look to them, the renovation falls short due to the old and basic building architecture. The bathrooms are small with small tub/showers that no bowed outward shower curtain can fix. One sink with no room for counter... More 

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Staten Island, New York
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Old, tired Holiday Inn beginning to do work to update. While travelling from the Midwest to the east coast, after visiting family, we determined our stopping point and called and made a reservation based on AAA guidebook. Unfortunately when we checked in and asked about the pool we were told it had closed the previous week. Close a pool in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear Wondosi327, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the food selection. However, we’re sorry we fell below your expectation regarding the pool, elevator, air conditioning and room amenities. We will address these concerns. I assure you that the feedback... More 

Travelers are raving about these Strongsville hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Excellent bed, breakfast is pricey but decent. Bar has decent hamburgers, good service. Pool was dry, kinda sucks. Needs blinds on windows that actually cover them and the shower didn't drain. Definitely in need of an upgrade and too expensive for what you get.

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

We are happy that you received good rest on the comfortable bed. The pool is going under renovations so it will not be dry for long. I will make sure maintenance know about the issues that you experienced during your stay. More 

Los Angeles, CA
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed 4 weeks ago

everyone here is very nice. They want to make your stay pleasant. But... The property is severely lacking. First the good. Staff tries hard, free parking, good location. On the other hand, they put me for six nights in a room with plastic over the window because they were supposedly doing work on the building. I never saw the work... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thanks for complementing the staff. They are looking forward for the renovations to be finished. We do hope you try us out again after the renovations. More 

Fort Lauderdale, Florida
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 17, 2015

My Room smells like urine. That's a problem. Everything has been updated so its comfortable except the smell. There are convenient outlets in the lamps in the room to charge all the gadgets. No fridge and no microwave. Small bathroom.

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Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize, that smell is not acceptable. I will let the housekeeping manager know about the problem so it can be fixed. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2015

I stayed one night here with my grandson I only live 20 minutes away but my grandson had a blast in the pool. This hotel was very clean and staff was very nice. The pool was was just cool I felt good and the smell of chlorine wasn't over powering.

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I am glad you enjoyed your stay with your grandson. We look forward to seeing you again! More 

Washington DC, District of Columbia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 3, 2015

My second visit to this hotel, about 6 months after my first one during which remodelling was going on. Not sure if the work is done but the hotel is far from renovated. Picture an ancient holiday, aging in every visible crack, in classic Holiday Inn stereotype mode. New paint covers some of the interior walls in the same puky... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

We do apologize for the dissatisfaction of the hotel. The staff is working hard and doing their best to make it a great stay. We do hope you stay here after the renovations are complete. More 

Buffalo, NY
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 2, 2015

Recently traveled to Strongsville to attend a funeral. Stayed her out of convenience/proximity. Thought this would be head and shoulders above the Super 8 and ignored the ratings. It's currently under renovation and there is a lot of construction. When we got in our room, it had a funky smell. One of the hand towels in the bathroom had stains... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

I do apologize for your dissatisfaction of the hotel and your stay. We are working on improving all aspects of the hotel. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

Hotel was OK. There was a lot of remodeling going on, so the elevators actually went out a couple of times. Part of the halls were covered in paper. Our room was good, we got on the 6th floor, which is usually nice and quiet. Desk chair looked like it should be trashed. Bed was very comfy. TV did not... More 

Was this review helpful? Yes 1
Libby G, Manager at Holiday Inn Strongsville, responded to this review

Thank you for staying with and we hope you enjoy the new renovations are finished. I do apologize with the inconveniences. The rooms do have HBO and I will inform maintenance to check the 6th floor on that status of our HBO. We are also getting new desk chairs with the renovations. We look forward to seeing you during your... More 

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