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TownePlace Suites Cleveland Streetsboro

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795 Mondial Parkway, Streetsboro, OH 44241
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1 room 1 adult
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TownePlace Suites Cleveland Streetsboro
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86 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located at a convenient stopping point, between NYC and Chicago. Even though we only needed to stop for a quick nights sleep, while driving, my wife wanted to pay extra for a very clean room. We got the clean room and had a good nights sleep. However the tv/hbo service was not working and the internet was... More 

Helpful?
Thank Garden_Designer43
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for taking the moment to write a Trip Advisor Review. I wanted to take a moment to apologize for your most recent stay. We do offer complimentary wifi in all of our rooms. We also offer a high speed option for an additional rate. I believe this is where there was some confusion and I do apologize... More 

Belding, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 14, 2015

The staff here is very friendly and accommodating. We were placed in a one bedroom beside the elevator, which by the way the elevator shares the wall with the closet of the bedroom and is VERY loud, I would recommend NEVER taking that room. We complained and since there was no other one bedroom they gave us a two bedroom... More 

Helpful?
Thank Linda V
salesstreetsboro, Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Cleveland Streetsboro and we hope you choose to... More 

New England
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 4, 2015

One night in a nice clean room, quiet although the HVAC unit was a little loud as it heated the room intermittently during the night. Front desk was friendly, cookies were good. Breakfast was good, not great. The friendly wstaff and hotel delivered what you expect at a good price point. They even put a few candies in a bag... More 

Helpful?
Thank rwcorne
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for taking the time to write a Trip Advisor Review! I am so happy to hear you enjoyed your stay with us. Please do not hesitate to contact me if you have any further questions or concerns. We hope to see you again soon! Sincerely, Carrie Biery More 

Kokomo, Mississippi
2 reviews
1 of 5 stars Reviewed October 5, 2015

This was going to be a little get away trip for me, my friend booked me a weekend on her Marriott points! I was very excited, especially when I finally pulled in. The exterior is very welcoming! However, the interior is very out-dated and gaudy. You can tell it's old! They had cookies out, which was very welcoming as well.... More 

Helpful?
Thank lakline71
salesstreetsboro, Front Office Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your stay. We have shared your feedback with the appropriate hotel team to ensure that... More 

Valley Forge, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed September 30, 2015

The WIFI was a little slow. The breakfast was okay, the breakfast area was a little small. I think it is because it was a Saturday. We visited Cyahogan National Park during our stay. Overall it was a okay stay, plenty of parking spaces.

Helpful?
Thank Roadtrip313
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello, Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Cleveland Streetsboro and we hope you choose to... More 

Pennsylvania
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 12, 2015

It has slow WiFi and glitchy cable. It's also new and very clean, it makes it very comfortable to sleep here. The bathroom is also clean and has plenty of towels. It's an average hotel for the price but still nice.

Helpful?
Thank Mochi C
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the TownePlace Suites Cleveland Streetsboro. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared... More 

Winter Springs, Florida
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed September 8, 2015

Great, well-managed hotel. Very clean and modern accommodations with a full kitchen and fridge. Almost equivalent to a Residence Inn, much more so than other TownPlaces Suites I've stayed in. The management also does the little things that make you feel welcome, like putting your name on a welcome list in the lobby and leaving a handwritten note in your... More 

Helpful?
Thank GatorNation
salesstreetsboro, General Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello GatorNation, Thank you for taking the time to write a Trip Advisor Review! We are so happy to hear that you enjoyed your stay and we look forward to servicing you again in the future. If we can be of further assistance, please feel free to contact us directly. Thank you again! All the Best! Carrie Biery More 

Titusville, Florida
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 30, 2015

Hotel clearly not new, but efforts to keep it up-to-date and clean are very visible. Front desk personnel exceptionally helpful during my recent stay. Amenities in room are fine, breakfast room could be / should be larger. Overall well-worth the nightly rate!

Helpful?
Thank Jens M
salesstreetsboro, Front Office Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Hello! Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Buchanan, Michigan
Level Contributor
216 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed August 27, 2015

Very clean hotel with a well maintained breakfast area. Even though we were near the elevator (room 103) and lobby, it was very quiet. I needed help with something and the manager personally became involved, and immediately addressed my concern. There are lots of places to eat nearby, some within walking distance. The hotel is about a mile off the... More 

Helpful?
2 Thank Martin R
salesstreetsboro, Front Office Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

Pittsburgh, Pennsylvania
Level Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed August 14, 2015 via mobile

We spent a night here recently just to relax and use the outdoor pool. We arrived about 1:00, and our room wasn't quite ready. While we changed to head to the pool, they told us our room was just about done. So we headed to our room-my Marriott status got us upgraded to a 1 bedroom suite. It was actually... More 

Helpful?
Thank jmat
salesstreetsboro, Front Office Manager at TownePlace Suites Cleveland Streetsboro, responded to this review

Hello! Thank you for sharing your experience at the TownePlace Suites Cleveland Streetsboro through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate... More 

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