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All 3 Stow hotels

Courtyard by Marriott Akron Stow

3.0 of 5 Hotel   |   4047 Bridgewater Parkway, Stow, OH 44224
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78%
Ranked #3 of 3 hotels in Stow
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Heather O Toledo, Ohio
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  • Reviews (98)
  • Photos (21)
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98 people have reviewed this hotel

Traveler rating
    41
    36
    14
    2
    5
See reviews for
30
15
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Toledo, Ohio
Top Contributor
84 reviews 84 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 nt w/ my mom as we were passing through. Front desk checked us in quickly and they were friendly and polite. 2 queen room was awesome! Modern & clean. Loved the yellow and grey color scheme/decor. Towels and sheets were crisp and white, no stains and not scratchy. Paul Mitchell shamp/cond. Attractive light fixtures and furniture. Lobby... More

Was this review helpful? Yes
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear Heather O, Thank you for your great review of your stay with us. I'm glad you and your mother had an enjoyable experience. We are very proud of our newly remodeled rooms and lobby and I of course am very proud of my wonderful staff who provided you with a efficient friendly check-in. Hope to see you again the... More

Albuquerque, NM
Contributor
16 reviews 16 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights in a double Queen room. The room itself was above average. It was very roomy. The TV could definitely be larger, though. The beds were mushy... like really, really mushy. We adjusted... but, if we'd stayed any longer, I think we'd have had some sleepless nights. The staff was 'okay'. There were several front... More

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cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear Summers Offf, Thank you so much for taking the time to review your stay with us. I'm glad you enjoyed our newly remodeled room. I apologize the mattress in your room was not firm enough. You're correct, they are replaced every few years so I hope your next visit with us will provide you a better sleeping experience. Sincerely,... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I travel a lot because of work and I have stayed at plenty of hotels, but I must say that this was the worst experience I have ever had pertaining a hotel stay. The TV wasn't working in our room the entire duration of our stay. We left to go out to breakfast and got back to our room only... More

Was this review helpful? Yes 2
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear Kacym76, I'm so sorry and very concerned that you had issues during your stay with us. All our guest issues are logged and I don't see where any calls regarding TV issues came in. It is very important to myself and my team that all our guests have an enjoyable stay and that all reported issues are addressed ASAP... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I have never in my life, dealt with such rude horrible people. We had property stolen out of our room while we were using the pool. The manger Kathi laughed in our face and treated us like second class citizens. I would not treat trash with the disrespect I received. I will never stay in one of their hotels again.... More

Was this review helpful? Yes 1
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

I have already responded to these persons disgruntled posting. All guest issues are handled appropriately and fairly without judgment or false accusations. I and my team are professional and stand by the good Marriott name. We pride ourselves on our fantastic customer service and clean and comfortable hotel. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

My girlfriends and I were staying for the weekend for an.event and asked for additional towels and went down to the pool. After returning from a half an hr trip to the pool we found that we had towels thrown on our unmade beds and my friend's phone was gone. It was fully charged and now mysteriously gone and shut... More

Was this review helpful? Yes 1
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear valued guest, I can understand how the loss of a cell phone would be upsetting, for most people they are our lifeline. I can assure you that we take lost and found items very seriously and the proper reports were taken. It is not customary to accuse our staff of such a serious offense without further evidence and an... More

Provo, Utah
Contributor
15 reviews 15 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My issues with this particular property stem mostly from our check-in experience, but also with a major maintenance problem. The manager of this property responded to an online, internal survey in which I enumerated the problems, but not to my requests to fix our totally broken toilet (did not flush, was not fixed during our stay) nor to the concerns... More

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cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear Mommy Loves to Travel, Thank you for your review. I again apologize that one of the two toilets in your connecting rooms was not functioning properly. Since you did not arrive till 3am and departed later that morning, my house person on 3rd shift was not equipped to handle the plumbing issue in one your rooms and it was... More

Macomb, Michigan
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spend two evenings here and the hotel is very nice and the stay is friendly and professional. It's been recently renovated and has a large work surface and a sitting area with a chair and sofa and, if I am in the area, I will definitely stay here again.

Was this review helpful? Yes
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear valued guest, Thank you for the kind words regarding your stay with us in Stow. I'm so glad you like the newly renovated rooms and lobby, we are very proud of it as well. We look forward to seeing you again on your next trip to this area. Sincerely, Cathy - General Manager More

Luxembourg City, Luxembourg
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel has been nicely remodeled. Our room was facing away from the freeway and was very quiet. The room was very clean every day! The only comment I could make for improvement was the breakfast arrangement - there really should just be a sign showing what is included in the "free breakfast" that you get with your room. It would... More

Was this review helpful? Yes
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear valued guest, Thank you so much for the kind words and review of your stay with us. I appreciate you taking the time to give us feed back. We love our new rooms as well! Going forward we sure will take your suggestion and do a better job explaining the breakfast program for those who book the package. Good... More

New Canaan, Connecticut
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

The Courtyard Marriott was the nicest hotel I stayed in traveling this week. The hotel looks brand new and the lobby is open and colorful. Very friendly staff and night auditor who gave me a free midnight snack. The gym is pretty nice with treadmills which are in great shape. My room was very spacious and I had a nice... More

Was this review helpful? Yes
cathy p, General Manager at Courtyard by Marriott Akron Stow, responded to this review

Dear valued guest, I love that you took the time to write a review and a great one at that! My night auditor was excited that you recognized her, they some times get ignored on that shift. Although the hotel is not new it is newly renovated and looks fabulous! Thank you again, Cathy More

Los Gatos, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 24, 2014

The rooms are newly renovated and nice. Each room has a king bed or 2 doubles, plus a sofa and small chair. We were on the 2nd floor on the side of the hotel not facing the highway, such that the room was quiet. The only downside was that the 1st floor and lobby were undergoing renovation, which meant there... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Akron Stow

Address: 4047 Bridgewater Parkway, Stow, OH 44224
Phone Number:
Location: United States > Ohio > Stow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Akron Stow 3*
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Also Known As:
Courtyard By Marriott Akron Stow Hotel Stow
Courtyard Stow
Stow Courtyard
Stow Marriott
Courtyard Akron Stow
Courtyard By Marriott Akron Stow Ohio

21 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Dining (1)
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Business center/function rooms (2)
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Room/suite (6)
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Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

Questions & Answers

Questions? Get answers from Courtyard by Marriott Akron Stow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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