I am a platinum member with Marriott and have never experienced such poor customer service. I booked a King whirlpool room 5 day prior to arrival and had a confirmation indicating the reservation. Upon arrival I was placed in an accessible room. I immediately went downstair and informed the front desk and did not request nor desire to be in... More

Nice, large, clean rooms. Front desk staff and the dining room staff for breakfast are terrific. We've stayed here twice and been very happy both times. The beds are comfortable, but a little hard after 2 or 3 nights. Would definitely stay here again! More

I stayed at the Courtyard Akron Stow for a night in December 2011. The property is comfortable and well-serviced. Check-in was very quick, and the rooms were very comfortable, with the excellent comfortable Marriott beds. My only gripe was that the air conditioning / fan unit in the room was old and very noisy, which disturbed my sleep; likewise, the... More

This is one of my favorite hotels because i stay in it the most! Our headquarters are in Akron, so this is a great place to stay. The staff is great, especially Jay the Bartender. I had to give an update even though I've reviewed this hotel before. This last stay, I received a phone call from the front desk... More

This is a great hotel not too far from Akron. There were a number of "nice things" that made it enjoyable. While the hotel was full, there was plenty of parking. The Staff were friendly and went out of their to make the stay super. The room was quite large and had a balcony, microwave and fridge. It wasn't a... More

I was stoked. I called 2 friends while in the room to tell them how they would love it. It is very nice, but I was shocked when while sitting at breakfast, an employee askes me if "i had the breakfast rate." I was taken aback. She asked me my room number and proceeded to give me a check for... More

We stayed at this hotel for the Blossom Music Festival. The location was excellent - only about 3 miles to the Music Center. It was standard Marriott Courtyard - predictable, safe, clean with most of the 'comforts of home' including free Wi-Fi in the room. They had a small restaurant area which served breakfast for a charge (~$8) but we... More

This place was so nice. It's quite new and one could hardly find wear except for the carpet in the elevators. The landscaping is lovely. The indoor pool and whirlpool are overlooked by the tiny exercise room. The nearby bathrooms have individual terrycloth handtowels for guests rather than papertowels - very nice! The staff were wonderful! They offer a breakfast... More

I travel a lot and only stay in Marriott properties, so you never know what type of Courtyard you'll get. One that has been completely renovated, one that has had the lobby overhauled, or one that is like stepping back into the 90's. I was so impressed by the lobby area that I asked the front desk the age of... More