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Staybridge Suites Akron-Stow-Cuyahoga Falls

#2 of 3 Hotels in Stow
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4351 Steels Pointe Drive, Stow, OH 44224
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Staybridge Suites Akron-Stow-Cuyahoga Falls
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Staybridge Suites Akron-Stow-Cuyahoga Falls
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96 reviews from our community

Traveler rating
    56
    25
    10
    2
    3
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43
15
7
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (22)
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There are newer reviews for Staybridge Suites Akron-Stow-Cuyahoga Falls
See the most recent reviews
Indianapolis, Indiana
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 8, 2014

The front desk staff was wonderful. They really treated us as valued customers. Our family was only in for a night for a party, however this is the only place we will stay when we come to the area. The room was spacious and clean, and the amenities were updated and available! Breakfast served was well hosted, and the area... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for taking the time to review our property here in Stow. We are so happy you enjoyed your stay with us. Providing excellent hospitality is what the entire staff here at The Staybridge Suites strives for each and every day! We hope to see you and your family again soon. Sincerely, Darlene Mayes General Manager More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 15, 2014

Stayed here for over a week for my daughters wedding. Can't say how well the staff treated us. The rooms were very large and clean and had everything that was needed, work area, full kitchen, three televisions, two full baths. The outside of the hotel were charming and very well kept. Breakfast and happy hours were great too. But the... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for taking the time out of your busy schedule to share with us your experience. We truly take pride in providing the very best in Customer Service and I am so proud you were a recipient of that Service. I do hope we will see you again and Congratulations to you and your family! Warm regards,... More 

New York
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 8, 2014

Everything about this hotel was good. Location - Plenty of local places to eat. Room - Large with living room and full kitchen. Very clean. Free breakfast was good and convenient. Staff was fine. Housekeeping missed our room a few times and I'm not sure why. We will definitely stay here again.

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

I am so happy to hear to enjoyed your stay here at Staybridge Suites and your visit to Stow. Unfortunately not happy to hear we missed your room a couple of times. Hopefully our Housekeeping procedures were explained upon check in for weekend stays, and the light cleanings during the week. This process is to avoid intruding on your personal... More 

Youngstown, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Invited some family who was in from out of town to try out this place for a change of pace during this visit home to Ohio! Their staff is super friendly, their landscaping is meticulously attended to and charming, the outdoor courtyard is comfortable with multiple gas grills, the pool is super clean and warm, breakfast and mid-week mixers are... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you DJ3, What a wonderful review!!!! We try our very best to give the most excellent Customer Service and present a lovely location for our guest. We take pride in the hotel and pride in YOU! Again we thank you for staying with us, and it was our pleasure to serve! Sincerely, Darlene Mayes General Manager More 

Taunton, Massachusetts
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 26, 2014

Stayed here for the Zac Brown Band show. Room was very comfortable for 3 adults & 3 kids. Clean room, AC was ice cold & the pool was like bath water. Would highly recommend this hotel. Very convenient to the highway with restaurants all around.

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much Mikie, we are so appreciative to you for choosing Staybridge Suites Stow, I know Zak Brown appreciates you too:) But I am grateful that you took to time to share with the world your experience here at Staybridge Suites / Stow and we look forward to seeing again soon! Sincerely, Darlene Mayes General Manager More 

Harrow, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed at the Staybridge Suites for a local surprise party. The room was very nice BUT if not for Victor, at the front desk, our weekend would have been severely tainted. I thought I had booked our room on 'points' earlier in the week but somehow this got lost in the cyber world. Instead of enjoying my local friends... More 

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Janet, Thank you so much for sharing your thoughts on Victor and the hotel! Victor is beyond superb and is a Shining Star in our eyes. We are so happy that you enjoyed your time with us an hope to see you again! Sincerely, Darlene Mayes General Manager More 

Birmingham, Alabama
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 15, 2014

The hotel itself was fine. The problem was I had booked a room for two nights and they put me in a smoking room. Not sure if you have ever stayed in a smoking room, but they are worse than going to somebody's house who is a smoker for some reason. I immediately went to the front desk to request... More 

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

M. Dudley, I am so sorry to hear that your experience with our Staybridge was not the best, we strive to give our guests a great experience. Please if you would allow us another opportunity to make your stay great I would like to extend my depend apologies with regard to your experience and discuss with you in person about... More 

st. louis, mo
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Enjoyed our stay and would definitely stay there again. Likes: Nice kitchen with regular size fridge, bedroom is separated from living area by door, nearby access to very good coffee shop and restaurants (Teresa's pizza), easy access to expressway, Metro Bike path, Akron General Health & Wellness Center (charge for this but an excellent facility), my wife's great niece loved... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Dear rmclaug, Thank you so much for taking time to post your thoughts on your experience with us here at Staybridge Suites in Stow Ohio. We pride ourselves on the very best in Customer Service. We love that your niece loved the Mac & Cheese, we love it too:) Sincerely, Darlene Mayes General Manager More 

Roswell, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

This property is fairly new and as such the rooms are designed for today's traveler. Lots of electrical outlets in the more convenient places; and plenty of them. The room is designed for longer term stays including full refrig, microwave, two burner stove, dishes, silverware, and dishwasher. Internet is free and is adequate for use (not the best but certainly... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for taking the time to share with us your very detailed thoughts on us here at Staybridge Suites in Stow Ohio! We are actually 6 years old and still try hard every single day to maintain a fresh, clean and new look daily. The HSI is being upgraded and we have taken those comments very seriously,... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 28, 2014

We really enjoyed this hotel. We stayed in a 1 bedroom suite, that had 2 queens and a sleeper sofa. Everything was very comfortable, and clean. The pool was a nice size, and a good temperature. The breakfast was very nice also.

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Dear Mcgurrikk, I thank you so much for sharing your experience with us, we take so much pride in the best "Customer Experience" and we appreciate you choosing us here at Staybridge Suites, Stow Ohio. Sincerely, Darlene Mayes General Manager More 

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