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Staybridge Suites Akron-Stow-Cuyahoga Falls

#2 of 3 Hotels in Stow
Certificate of Excellence
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4351 Steels Pointe Drive, Stow, OH 44224
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Staybridge Suites Akron-Stow-Cuyahoga Falls
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was selected based on reviews we had read and the fact that the Courtyard Marriott was completely booked. The front desk staff are inexperienced and numerous times there was no one even there and we had to call over the counter for them. We noted that there was an inability to accomplish what they said they were going... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Hello and although your comments leave a strong feeling of disappointment, I appreciate the fact that you don't feel the way most all of our loyal guests feel. I did place a call to you to explain that we check rooms for your safety and security, not because we simply want to disturb or distract your space. This was only... More 

Wooster, Ohio
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a pleasant surprise with the mini kitchen and apartment sized fridge. They were very welcoming from the beginning of our stay until the end. The room was very clean and smelled great. The staff was so helpful and kind. We will definitely stay again.

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Jennifer, Thank you so much for taking the time to review our property. We are so happy to hear you enjoyed your stay with us and you found the staff to be helpful and friendly; as this is what we strive for everyday. Please, come see us again if you are ever if the area! More 

Rogers, Ohio
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second time we have stayed at this hotel and once again it has proven to be an outstanding place to stay. The location is great, just off the highway. We ate at the TGIF that was near it, there's also a Roadhouse Restaurant. The hotel is very clean from the lobby to your room. The front desk... More 

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Beachtravel001, Wow! Thank you so much for taking the time to give us such a positive review. Feedback like yours is really what we strive for here at our property and we're so happy we met your expectations. Please, come back and see us if you are in the area again. More 

Cuyahoga Falls, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

From the welcoming smile on my weekly arrivals to the farewell see you next time when I leave from the staff at The Staybridge in Stow, especially Vickie, Victor, Megan and Jenn makes this particular home away from home a pleasure to stay at. Thanks to a great family of professionals.

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Peter M, Thank you so much for your kind words about our staff here at Staybridge Suites Stow. I know the staff truly strives to be the very best. We are so happy to see that you keep coming back! More 

Long Beach, Mississippi
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2015

I am only staying here for one night but have a 2br/2ba room with LR and kitchen for $150 per night. Super clean, very nice employees and close to everything. Free WiFi with a full size fridge, microwave, cooktop and dishwahser.

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you for taking the time to review our property, we appreciate your feedback and we are so glad we were able to accommodate you for your short trip to the area. Please come back and see us if you are ever in the area. More 

Roswell, Georgia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is the second time we have stayed at this location. The room is spacious but comes with a queen bed (this for the best room rate; King beds are available but may be a different price). And the suite comes with a full kitchen. Good plug-in locations by the bed and the desk for all of your electronic gear.... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for taking the time to review our property. We are so happy you enjoyed your recent stay with us and we do hope to see you again if you are ever in the area. Darlene General Manager More 

Hilliard, Ohio
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 6, 2015

We had an excellent stay last weekend here. Form the greeting at the front desk (including helping to find a movie theater and a solid recommendation for dinner!), to the cleanliness of the room, smiling and engaging staff in the hallways, and a very efficient check out, this was a great stay all the way around. Breakfast was above average... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Wow! Thank you so much for taking the time to review our property. Feedback like yours is really what the entire staff strives for! We are so happy to hear we met your expectations. Please come back and see us if you're ever in the area again! More 

Harrisburg, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

My family and I won't be checking into the hotel until Thursday April 16th but I just wanted to commend your Front Deck Employee, Jen. I had already placed my reservation but I had questions that I felt only front desk could help me with. I am very much aware how busy it gets on the front desk that's why... More 

Was this review helpful? Yes 1
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Good Morning Margaret, What a pleasure to read of your experience with Jen, yes we all agree with you, she truly is a lovely, personable young lady who strives for the best in Customer Service, as we all do. We look forward to seeing you later this week, and by all means please let us know how we can be... More 

Brockville
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 14, 2015

Super friendly staff. Excellent breakfast. Clean spacious rooms. We pulled in off the highway needing to stop for the night and the desk clerk helped us find the best rate. My only suggestion for improvement would be to train the desk staff to review all the amenities that the hotel has to offer when you check in. We didn't realize... More 

Was this review helpful? Yes
Darlene M, Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you for taking the time to give us your feedback on our property. I am so happy to hear you enjoyed our rooms, breakfast as well as our staff here. We really do strive to go above and beyond for each and every guest. We are so sorry you missed out on an opportunity to use some of our... More 

Hamilton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 27, 2015

Stayed here for a month as part of a company training program. Although staying anywhere for 30 days is grueling, this location had it's ups and downs. Overall I was satisfied. I found the rooms very dry, and regularly woke up with either a sore throat, or stuffed up. This is not something that I normally experience, and when discussing... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

I am so very sorry about your dis-satisfaction with your most recent stay. This is certainly not the reputation of this hotel, or its staff. I would love the opportunity to discuss this with you via phone if you are able to contact me. Again, I would like apologize for you inconvenience and do hope that you will give us... More 

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