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Staybridge Suites Akron-Stow-Cuyahoga Falls

#2 of 3 Hotels in Stow
Certificate of Excellence
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4351 Steels Pointe Drive, Stow, OH 44224
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1 room 1 guest
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Staybridge Suites Akron-Stow-Cuyahoga Falls
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111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (25)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (28)
All months
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

We came to Ohio to visit family and decided to stay here. The outside looks nice, but if you desire a clean room stay elsewhere. This is by far one of the most disgusting hotels I have ever stayed in. The first thing we noticed was dust. Dust everywhere. Cobwebs everywhere. Then I realized that there is no bath option... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Heather, Please accept my sincerest apologies regarding your recent stay with us. I'm deeply sorry we failed to meet your expectations. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We appreciate the candid feedback we receive and welcome any opportunity to improve. I... More 

Neuquén, Neuquén, Argentina
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As someone who is interested in price and not so much in frills, the Staybridge is the place for me. Good rates including extended stay rates and complete kitchen. Free washing machines and dryers. Free cookout 3 days a week with $1.00 beer/wine by the glass. Free WiFi. Free breakfast with good variety. Free indoor pool with jacuzzi. What can... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

John. Thank you for taking the time to give us your feedback. We are so glad to hear that you thoroughly enjoyed all our property has to offer. We do hope to see you again in the future if you're ever in the area. Megan Lally General Manager More 

Chillicothe, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and modern hotel, very nice room. We stayed in room 316 for 2 nights, a 1 bedroom suite with 2 queen beds. It was so nice to have the 2 separate spaces, one for sleeping and the other for early risers or late night people to watch tv or snack. Kitchen is small but very efficient, beautiful counter... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Karen, Thank you for taking the time to give us your feedback on your recent stay with us. We are so glad to hear you enjoyed your stay with us. We hope to see you again next time you're in the area! Darlene Mayes General Manager More 

Dunlap, Tennessee
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just an overnight stay while visiting son and daughter in law. After spending the after noon at a nearby museum and then dinner, it was nice to arrive at this attractive facility ; very clean inside and out. Desk staff were friendly and professional and were happy to upgrade us to a 2 Bedroom Suite because of our Platinum Elite... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for choosing Staybridge Suites and for taking the time to give us your wonderful feedback. Going above and beyond for our guests is truly what we all strive for. We are so happy to hear we met your expectations. We hope to see you again in the near future! Darlene Mayes General Manager More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far one of the best suites I've ever stayed in and I've been in a LOT of hotels. I had a 2 bedroom suite: 1 King and a full bath with a door separating the livingroom/kitchen and second bedroom. The second bedroom had its own full bathroom and two queen beds with a door separating. The livingroom... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for choosing Staybridge Suites and taking the time out of your busy schedule to give us your feedback. I am so glad to hear you enjoyed your accommodations with us and you found our staff to be friendly and helpful. We look forward to seeing you again in the near future! Darlene Mayes General Manager More 

Occoquan
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here every time we travel from Virginia to Chicago. It's a great hotel! Clean rooms. Friendly staff. Spacious suites. Great hot breakfast and very nice evening reception. I'd definitely recommend this hotel!

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Lori, Thank you so much for your wonderful review of our property. I am so pleased to hear that you continue to stay with us when you come to the area! We hope to see you again soon! Darlene Mayes General Manager More 

Cincinnati, Ohio
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Large well laid out room. Afternoon/early evening front desk clerk was genuinely happy to help and gave a great dinner reco. Above average breakfast. Very clean andlookedless than a year old. Would stay again

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Thank you so much for taking the time to give us your feedback. I am so pleased to hear that you enjoyed your stay with us and that we were able to meet your expectations. Please come see us again soon! Darlene Mayes General Manager More 

Nairobi, Kenya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2015

Stayed here for two weeks while on a visit from Africa and really enjoyed our stay here. The staff were friendly and really attentive to our various enquiries and needs. I would like to commend Taylor at the front desk who was always really nice when i asked for various things as well as Zack who was really quick to... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Zipporah, Thank you for taking the time to give us your feedback on our staff and property. We are so happy you thoroughly enjoyed your time with us. I am so glad our staff met your expectations, it is what they really strive to accomplish every single day! Thank you for choosing us and we do hope we see you... More 

California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 2, 2015

This hotel was selected based on reviews we had read and the fact that the Courtyard Marriott was completely booked. The front desk staff are inexperienced and numerous times there was no one even there and we had to call over the counter for them. We noted that there was an inability to accomplish what they said they were going... More 

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Hello and although your comments leave a strong feeling of disappointment, I appreciate the fact that you don't feel the way most all of our loyal guests feel. I did place a call to you to explain that we check rooms for your safety and security, not because we simply want to disturb or distract your space. This was only... More 

Wooster, Ohio
Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

This hotel was a pleasant surprise with the mini kitchen and apartment sized fridge. They were very welcoming from the beginning of our stay until the end. The room was very clean and smelled great. The staff was so helpful and kind. We will definitely stay again.

Was this review helpful? Yes
Darlene M, General Manager at Staybridge Suites Akron-Stow-Cuyahoga Falls, responded to this review

Jennifer, Thank you so much for taking the time to review our property. We are so happy to hear you enjoyed your stay with us and you found the staff to be helpful and friendly; as this is what we strive for everyday. Please, come see us again if you are ever if the area! More 

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