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All 4 Steubenville hotels

BEST WESTERN PLUS University Inn Steubenville

3.0 of 5 Hotel   |   1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
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Ranked #2 of 4 Hotels in Steubenville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Helen L Los Angeles, California
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66 reviews from our community

Traveler rating
    27
    23
    11
    3
    2
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28
15
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Top Contributor
119 reviews 119 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We arrived on a rainy day after a visit to Falling Water. It was nice to arrive at a place with friendly staff & a very comfortable room. The best part was breakfast because of a lovely lady named Sunny who charmed us & made sure we had everything we needed since we arrived toward the end of the breakfast... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

Fast, friendly service. Easy check in/ check out. Rooms and common areas are always clean. Best hotel breakfast in the area. Conveniently located right off route 22. Nice outdoor heated pool. Up to date exercise equipment that's not located in a closet like some places. Damon's Restaurant located within hotel. Good food, good service.

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1 review
4 of 5 stars Reviewed 5 weeks ago

The room are clean and everything is new and modern. The staff is always friendly and helpful. The breakfast is EXCELLENT. It's always well sucked with everything you would want. Fruits, cereals, eggs, breakfast meat, potatoes, yogurt, assorted fruit juices and my favorite, the waffle maker. Internet it's free and works very well. No lag, no drag. It's just a... More

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Erie, PA
Top Contributor
51 reviews 51 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 16, 2014

I will say this for the property. I took the 5 minute survey after our stay and was pleasantly surprised when I was contacted by the property manager offering some extra reward points for our stay as a gesture of good will. The property has been remodeled and that shows. The room was very clean, as was everything else. The... More

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Fresno
2 reviews
4 of 5 stars Reviewed August 25, 2014

The hotel is very clean and comfortable. The breakfast is very nice with a good selection of items. The lower level can be hard to access if you have issues with stairs. Overall a very good experience for our family. Would definitely stay there again if available.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Jose L, We're so glad to hear that you had a very good experience staying with us, and that you received a clean and comfortable room, and that our complimentary hot breakfast buffet met your expectations. We will look into the signage for our elevator so it is clear we do have an elevator for our guests; and we... More

Concord, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

The Best Western University Inn is convenient to the Franciscan University campus. The breakfast is one of the best hotel buffets I've experienced. The hotel is clean and the rooms comfortable. The rates are very reasonable and the hotel does not inflate its rates during major weekends at the University as many other hotels in university areas do.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear CBPlan, Thank you for choosing to stay with us during your recent visit to Franciscan University. Our hotel sits at the entrance to the University, and is actively involved in many events with Franciscan. Whether you're coming to drop your kids off or seeing them graduate, we always offer great rates to our visitors. Thank you again for the... More

Fairmont, United States
1 review
5 of 5 stars Reviewed August 11, 2014

We have stayed here repeatedly, like the location, close to shopping and to good eateries. We antique at Treasure Island Flea, we eat at Naples, hit the casinos, then we enjoy the bike events and poke in junk shoppes. Nice place, great town, not far from home.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Jeffrey G, Thank you for your kind review of our hotel. We appreciate that you chose to stay at our hotel and hope that you will continue to return. Best Western International hotel's are proud to be part of the HOG organization and continue to support riders as they pass through the Ohio Valley. We also offer complimentary wash... More

Steubenville
2 reviews
2 of 5 stars Reviewed July 31, 2014

The staff was great. The room smelled of mildew. I will not be returning to this establishment. Felt safe and the room seemed clean. I could not get over the odor. Perhaps the air conditioner needed cleaning?

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Eugene H, I'm very sorry we failed to meet your expectations. I promise that we will address your concerns immediately, and fix this issue. Our engineering team is actively working to ensure all HVAC units are thoroughly cleaned and maintained to prevent this from occurring. I would ask that you please give me a call directly, so I can... More

Greenwood, Indiana
Top Contributor
245 reviews 245 reviews
40 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed July 27, 2014

We come to Steubenville every summer for the Franciscan University Summer Conferences and this is the place to stay! The room (King non-smoking) was huge and the bed quite comfy! Sofa and "coffee table" along with desk & chair. Bathroom was well appointed and spacious. Breakfast was excellent with a good variety of cold and hot foods. While I am... More

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear BoilerMakerBob, It's so great to hear from you again! It's like an old friend coming back to visit us each year. Thank you for continuing to support the Best Western Plus University Inn. We are proud to be the host hotel for all of the Franciscan University events and Summer Conferences attendees. I'm glad to hear you enjoyed our... More

Delphos, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014

The room was clean. Carpet worn. All that could be overlooked but the room had a very mildew odor that was very difficult to deal with. Might have been the AC u nit as when I turned the temp way down it was acceptable.

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear BlueJayGene, Thank you for taking the time to leave your response on Trip Advisor. I'm glad to hear that your room was clean, but very concern that you felt the carpet was worn and there was an odor. We inspected all of our guest rooms again after seeing your response, and were unable to find any rooms where the... More

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Additional Information about BEST WESTERN PLUS University Inn Steubenville

Address: 1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
Phone Number:
Location: United States > Ohio > Steubenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn Steubenville 3*
Number of rooms: 98
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Also Known As:
Best Western Plus University Inn Steubenville Hotel Steubenville
Holiday Inn Steubenville
Steubenville Holiday Inn
BEST WESTERN PLUS University Inn Steubenville Ohio

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