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All 4 Steubenville hotels

BEST WESTERN PLUS University Inn Steubenville

3.0 of 5 Hotel   |   1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
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78%
Ranked #2 of 4 Hotels in Steubenville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Allen M
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64 reviews from our community

Traveler rating
    27
    21
    11
    3
    2
See reviews for
28
14
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (10)
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    (31)
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    (13)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

The room are clean and everything is new and modern. The staff is always friendly and helpful. The breakfast is EXCELLENT. It's always well sucked with everything you would want. Fruits, cereals, eggs, breakfast meat, potatoes, yogurt, assorted fruit juices and my favorite, the waffle maker. Internet it's free and works very well. No lag, no drag. It's just a... More

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Erie, PA
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I will say this for the property. I took the 5 minute survey after our stay and was pleasantly surprised when I was contacted by the property manager offering some extra reward points for our stay as a gesture of good will. The property has been remodeled and that shows. The room was very clean, as was everything else. The... More

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Fresno
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is very clean and comfortable. The breakfast is very nice with a good selection of items. The lower level can be hard to access if you have issues with stairs. Overall a very good experience for our family. Would definitely stay there again if available.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Jose L, We're so glad to hear that you had a very good experience staying with us, and that you received a clean and comfortable room, and that our complimentary hot breakfast buffet met your expectations. We will look into the signage for our elevator so it is clear we do have an elevator for our guests; and we... More

Concord, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

The Best Western University Inn is convenient to the Franciscan University campus. The breakfast is one of the best hotel buffets I've experienced. The hotel is clean and the rooms comfortable. The rates are very reasonable and the hotel does not inflate its rates during major weekends at the University as many other hotels in university areas do.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear CBPlan, Thank you for choosing to stay with us during your recent visit to Franciscan University. Our hotel sits at the entrance to the University, and is actively involved in many events with Franciscan. Whether you're coming to drop your kids off or seeing them graduate, we always offer great rates to our visitors. Thank you again for the... More

Fairmont, United States
1 review
5 of 5 stars Reviewed August 11, 2014

We have stayed here repeatedly, like the location, close to shopping and to good eateries. We antique at Treasure Island Flea, we eat at Naples, hit the casinos, then we enjoy the bike events and poke in junk shoppes. Nice place, great town, not far from home.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Jeffrey G, Thank you for your kind review of our hotel. We appreciate that you chose to stay at our hotel and hope that you will continue to return. Best Western International hotel's are proud to be part of the HOG organization and continue to support riders as they pass through the Ohio Valley. We also offer complimentary wash... More

Steubenville
2 reviews
2 of 5 stars Reviewed July 31, 2014

The staff was great. The room smelled of mildew. I will not be returning to this establishment. Felt safe and the room seemed clean. I could not get over the odor. Perhaps the air conditioner needed cleaning?

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Eugene H, I'm very sorry we failed to meet your expectations. I promise that we will address your concerns immediately, and fix this issue. Our engineering team is actively working to ensure all HVAC units are thoroughly cleaned and maintained to prevent this from occurring. I would ask that you please give me a call directly, so I can... More

Greenwood, Indiana
Top Contributor
236 reviews 236 reviews
40 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed July 27, 2014

We come to Steubenville every summer for the Franciscan University Summer Conferences and this is the place to stay! The room (King non-smoking) was huge and the bed quite comfy! Sofa and "coffee table" along with desk & chair. Bathroom was well appointed and spacious. Breakfast was excellent with a good variety of cold and hot foods. While I am... More

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear BoilerMakerBob, It's so great to hear from you again! It's like an old friend coming back to visit us each year. Thank you for continuing to support the Best Western Plus University Inn. We are proud to be the host hotel for all of the Franciscan University events and Summer Conferences attendees. I'm glad to hear you enjoyed our... More

Delphos, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014

The room was clean. Carpet worn. All that could be overlooked but the room had a very mildew odor that was very difficult to deal with. Might have been the AC u nit as when I turned the temp way down it was acceptable.

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear BlueJayGene, Thank you for taking the time to leave your response on Trip Advisor. I'm glad to hear that your room was clean, but very concern that you felt the carpet was worn and there was an odor. We inspected all of our guest rooms again after seeing your response, and were unable to find any rooms where the... More

Point Pleasant, West Virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 24, 2014

We stayed at this hotel while we were in the area to attend a concert. I had reserved a room with a king bed, but we were first given one with two queen beds. After a call to the office, they were able to move us to the room we had reserved. This particular room happened to be handicapped accessible,... More

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Deb H, Thank you for your feedback. I'm sorry to hear that your stay did not meet your expectations. We pride ourselves in the great service we provide our guests, and will look into the issues you mentioned thoroughly to improve upon them. Thank you again for your feedback. Please feel free to reach out to me directly so... More

Steubenville, United States
1 review
5 of 5 stars Reviewed July 23, 2014

Best Western Steubenville always treats us like family and is very accommodating to us and our disabled children. The rooms are very clean and the staff knows us by name. The pool is very clean. The breakfast was fresh and plentiful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear John O, Thank you for continuing to stay with us each time you return to the Steubenville area. I am so proud to say that our associates really do love taking care of our guests. Hearing positive feedback such as yours really drives us to continue to do what we do, serving and creating the best possible experience we... More

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Additional Information about BEST WESTERN PLUS University Inn Steubenville

Address: 1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
Phone Number:
Location: United States > Ohio > Steubenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn Steubenville 3*
Number of rooms: 98
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Also Known As:
Best Western Plus University Inn Steubenville Hotel Steubenville
Holiday Inn Steubenville
Steubenville Holiday Inn
BEST WESTERN PLUS University Inn Steubenville Ohio

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