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All 4 Steubenville hotels

BEST WESTERN PLUS University Inn Steubenville

3.0 of 5 Hotel   |   1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
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80%
Ranked #2 of 4 hotels in Steubenville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rebecca C Jackson, Wyoming
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  • Reviews (54)
  • Photos (26)
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54 people have reviewed this hotel

Traveler rating
    23
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    9
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25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Jackson, Wyoming
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

For a conference at the University, this hotel is ALMOST within walking distance. (up a steep hill). I had courtesy shuttles provided by the University. The room was very spacious, with a microwave and refrigerator, flatscreen TV, and true high speed internet. The pool was great. The breakfast is good--hot and cold items--the coffee was good. Warning: If you are... More

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Rebecca C, Thank you for choosing to stay with us while visiting Franciscan University, we truly appreciate your business, and hope you return soon. I'm so glad to hear that you so thoroughly enjoyed your stay. I hope you had a successful visit with your meetings at the University and that you were able to enjoy our outdoor heated... More

Canton, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for the 4th of July weekend. I really liked it :) The rooms were very clean & modern. The hotel itself was very clean & smelled fresh. I needed a shower chair so they gave me a handicapped room. It was large & they had a really cool shower chair attached to the wall u could flip... More

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear ErinK82, We appreciate your kind remarks about your recent stay with us over the 4th of July weekend. Steubenville has a great fireworks celebration every year, and your right, it's a great view from the hotel. Eve more importantly it's great to hear that you had a great experience inside the hotel, receiving a clean and refreshing room with... More

North Charleston, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

If you like only 1 person being able to be in a bathroom at one time and if you life having practically climb over the toilet to get in and out of the shower, this place is for you. Otherwise, avoid. Carpet was dirty as well. The only thing good about this hotel was the people that worked there.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Joanna J, Thank you for providing us your feedback for your recent visit. I'm so glad to hear that all of our associates provided you with the service you expected, but I'm very sorry to hear that your experience did not meet yours or our expectations. I hope that you did inform us prior to your departure; our associates... More

Saginaw
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. We got a king size bed at a great rate. The hotel was very clean and updated. We ate in the restaurant. The ribs were great. They had an awesome breakfast. I would definitely stay there again if we were in the area.

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Paul S, We appreciate you taking the time to write your experience on TripAdvisor.com. I'm thrilled to hear that your stay at the BEST WESTERN PLUS University Inn of Steubenville was such a great one, and that your visit to our onsite restaurant, Damon's Grill & Sports Bar was also so positive. Our complimentary full hot buffet breakfast for... More

SILVER SPRING, MARYLAND
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Best Western in Steubenville has it all. The have great employees, clean nicely appointed rooms, excellent restaurant and bar. They also have a nice pool and exercise room. They even offer free Wi-Fi to their guest. I would highly recommend this place to spend the night.

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear LRHARDY, Thank you for staying at the BEST WESTERN PLUS University Inn during your recent visit to the Steubenville area. We fully understand that you have a choice on where to stay, and truly appreciate your business! We're so glad to hear that you had a great experience at our hotel and while dining in our restaurant. We look... More

Steubenville
2 reviews
3 of 5 stars Reviewed June 9, 2014

The hotel was confusing with the lower level and floors. Lots of guests outside by doors with open alcohol containers. Decent stay but bottom doors had to be slammed to shut properly, so the early morning late night noise was siginificant

Review collected in partnership with Best Western

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Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Patricia B, Thank you for choosing to stay with us; we truly appreciate your feedback. I'm very sorry to hear that you felt the hotel to be confusing in its layout and that you encountered some guests near the entrances. We do offer an area outside with picnic tables in which some guests like to gather to relax and... More

1 review
5 of 5 stars Reviewed May 16, 2014

Previously, we once tried it, but the rooms were ugly and the smell horrific, so we stayed at the Hampton Inn, but since the University has taken over the hotel, they have remodeled and upgraded, and it is now very nice. We stayed for 4 nights for my daughters graduation from Franciscan University.The staff is very accommodating , friendly and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear gloriab509, Thank you for the opportunity to earn your business. I'm so glad to hear that your experiences are so positive and that our team members are doing such a great job taking care of our guests and making them feel at home. Congratulations to you and of course your daughter, for earning her degree from such a great... More

2 reviews
5 of 5 stars Reviewed May 16, 2014

Very clean hotel and rooms. Great hot breakfast everyday of our stay. Very accommodating and professional staff. They were always greeting us when we came and went and asked if how our stay was going. The couple requests we had were immediately taken care of by a courteous staff member. Beds were nice and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear suem702, It was great having you stay with us, we really appreciate your business! I'm thrilled to hear that your experience and interactions with our associates were well received. We hope to see you again soon, and when you do please stop by and say hello. Thank you again for the kind remarks. Best Wishes! Sincerely, Scott Parsons General... More

Emporium, United States
1 review
5 of 5 stars Reviewed April 8, 2014

I travel continually for business, I have found the Best Western Chain of hotels to be a very good choice for continued comfort and hospitality. If they are available in the area my first choice will always be Best Western for myself and my family

Review collected in partnership with Best Western

Was this review helpful? Yes
Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Ron M, Thank you for your dedication and continued support of the Best Western brand of hotels. I'm sure you have taken advantage of the Best Western Rewards program throughout your ongoing visits with us - which has recently been ranked #2 of all hotel brand rewards programs in the US. Please let me know the next time you're... More

Cocoa Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2014

This hotel has never disappointed me. I always stay here when in town. The rooms are extremely clean and nicely furnished; Very comfortable. The staff is very friendly. One member, Alieta or Arieta (I never can get the spelling of her name) always inquires if everything is to my satisfaction. It is every bit as nice as the hotels in... More

Was this review helpful? Yes 1
Scott P, General Manager at BEST WESTERN PLUS University Inn Steubenville, responded to this review

Dear Don C, Thank you for being a loyal guest and staying with us again as well as for taking the time to write about your experience at our hotel and restaurant. I'm so glad to hear that you are still receiving the same great service you've come to love at the Best Western Plus University Inn Steubenville. As always,... More

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Additional Information about BEST WESTERN PLUS University Inn Steubenville

Address: 1401 University Boulevard, Steubenville, OH 43952 (Formerly University Inn Steubenville)
Phone Number:
Location: United States > Ohio > Steubenville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn Steubenville 3*
Reservation Options:
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Also Known As:
Best Western Plus University Inn Steubenville Hotel Steubenville
Holiday Inn Steubenville
Steubenville Holiday Inn
BEST WESTERN PLUS University Inn Steubenville Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Best Western PLUS University Inn Steubenville! Known for decades as the premier hotel in the Steubenville and Weirton areas, the Best Western PLUS has recently undergone a full renovation and is poised to continue leading the hotel industry in the Ohio Valley.The Best Western PLUS University Inn is located next to the gates of the prestigious Franciscan University of Steubenville and only 30 minutes from Pittsburgh Internation Airport in the heart of the Ohio Valley. Our newly appointed guest rooms are fully furnished with all the luxuries you need whether traveling on business or for pleasure. Each room is equipped with a 32" flat panel tv, refrigerator, microwave, full size ironing board and iron, digitally controlled HVAC, large work desk, complimentary wireless high-speed Internet access throughout your room and the hotel (15.0 Kbps download speed). On site you'll enjoy the best food and beverage served in our franchised Damon's Grill & Sports Bar, located inside the Best Western. Our guests can enjoy a omplimentary hot breakfast buffet each morning complete with made-to-order waffles, eggs, breakfast meats, pastries, danish, muffins, assorted juices, coffee and much more. Enjoy Lunch and Dinner daily in Damon's featuring our award-winning Ribs, Steaks, or freshly prepared Pulled Pork sandwiches. Damon's Grill & Sports Bar features 4 floor to ceiling television screens with expanded programming packages including the NFL ticket, as well as eight other televisions throughout the restaurant and lounge. Our outdoor heated pool is open from Memorial Day through Labor Day, and the fitness center is open 24 hours a day with access by your room key. Complete with a universal 3-system gym, treadmill, elliptical and recumbent bicycle. We also provide a guest laundry room with coin-operated washer and dryer or same-day dry cleaning services. Take care of any last minute work with complimentary access to our business center or have our guest services staff assist you. Visitors to the Steubenville area are just minutes away from attractions such as Mountaineer Casino and Race Track, Wheeling Island Casino, First Niagara Pavilion Amphitheater, Steubenville City Murals tour, Historic Fort Steuben and the Pittsburgh International Airport.Come and enjoy our hospitality! ... more   less 
Number of rooms
98

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