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Quality Inn and Conference Center

3.0 of 5 383 E. Leffel Lane, Springfield, OH 45505
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Quality Inn and Conference Center
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Quality Inn and Conference Center
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160 reviews from our community

Traveler rating
    74
    30
    18
    18
    20
See reviews for
39
28
22
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Quality Inn and Conference Center
See the most recent reviews
Lynchburg, Virginia
1 review
5 of 5 stars Reviewed September 20, 2012

I arrived on 9/17/12 at night. It was raining, I was soaked and I had a lot of trouble with the truck I had just picked up across town. I was miserable, mad, and quick tempered. Brooke was on duty. I have no idea if she picked up on my mood. This young lady started right in with a broad... More 

Was this review helpful? Yes
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank you very Much on the wonderful compliments you have bestowed upon our Hotel. we pride our selveves on hiring and training people who have the natural ability to be sensational . She is one of the many keys to our sucess More 

Grand Rapids
Top Contributor
69 reviews 69 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2012

From the Front Desk Staff to the Wait Staff in the restaurant to my immaculate rooms to my meeting room (utlized as a Hospitality Suite (HS), I am totally pleased with this fine facilty! I brought a gathering of sports celebrities there for two overnights and two HS sessions. The hors d'oeuvres they provided were both most appropriate and quite... More 

Was this review helpful? Yes
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank You for the kind words. we will always strive to enhance each guest experiences every day My Pledge More 

Newnan, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2012

I was very disappointed in this hotel. The whole second floor smells of smoke. The property must have been an old Holiday Inn and hasn't been updated since. The desk staff was very inhospitable I would not stay here again

Was this review helpful? Yes 1
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank you for your feed back. Although hearing these things are not what we want to hear . We understand that you took the time to state these issues on line. Therefore I feel this is the most valuable tool me as the new manager. I promise to take each comment given seriously and do everything to remedy all issues... More 

Parkland, Florida
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2012

I am writing this review because I am extremely satisfied with my experience. I like the pool, the pool tables, the restaurant, hot tub, arcade. Epic customer service! I also would like to mention that I highly recommend this hotel for those that plan on staying here in Springfield, Ohio. The beds are clean and very comfortable. The bathroom is... More 

Was this review helpful? Yes
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank you for your feed back. Although hearing these things are not what we want to hear . We understand that you took the time to state these issues on line. Therefore I feel this is the most valuable tool me as the new manager. I promise to take each comment given seriously and do everything to remedy all issues...... More 

Cincinnati, Ohio, United States
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2012

Overall, my wife and I had no major issues, with the exception of the HOT Atrium area you had to walk thru to get to the Lobby. It would have been inpossible to do anything in the Atrium area because of the heat. The room was clean, with the exception of peanut shells behind the bed board. There were times... More 

Was this review helpful? Yes 1
lucycat1, Manager at Quality Inn and Conference Center, responded to this review

Thank you for your feed back. Although hearing these things are not what we want to hear . We understand that you took the time to state these issues on line. Therefore I feel this is the most valuablew tool me as the new manager. I promise to take each comment given seriously and do everything to remedy all issues... More 

Cincinnati, Ohio, United States
1 review
2 of 5 stars Reviewed July 5, 2012

I stayed for 2 nights on 6/29-6/30/12. The room that I stayed in had need of some attention. We found a few ants crawling around in the bathroom, and there were cobwebs and spiders in the corners near the door. The atrium, where the pool is, and the restaurant, was extremely hot and uncomfortable. The exercise room had several pieces... More 

Was this review helpful? Yes
lucycat1, Manager at Quality Inn and Conference Center, responded to this review

Thank you for your feed back. Although hearing these things are not what we want to hear . We understand that you took the time to state these issues on line. Therefore I feel this is the most valuablew tool me as the new manager. I promise to take each comment given seriously and do everything to remedy all issues... More 

Maple Heights, Ohio
1 review
2 of 5 stars Reviewed July 4, 2012

I stayed at this room on 06/30/12 for one night as a part of my children AAU Track at Wittenberg University. I was not at all impressed at the sight of the hotel as I pulled up, but had to keep reservations because I booked on line. Things got worse from there. I went to check in and the room... More 

Was this review helpful? Yes
lucycat1, Manager at Quality Inn and Conference Center, responded to this review

Thank you for your feed back. Although hearing these things are not what we want to hear . We understand that you took the time to state these issues on line. Therefore I feel this is the most valuablew tool me as the new manager. I promise to take each comment given seriously and do everything to remedy all issues... More 

Columbus, Ohio
Top Contributor
79 reviews 79 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 21, 2012

This was one of the worst hotels I have stayed in by far. The only thing nice about the hotel was the bar. The pool was so nasty. It was so cloudy and brownish. You could not eat in the restaurant because it was waaaaaaaaay too hot. It was like eating in a sauna. There was not elevators so you... More 

Was this review helpful? Yes
Management response:

Thank you for your review of our hotel. I apologize that we did not meet your expectations. Please be assured that the brownish color to the base of the pool is not dirt. It is a build-up from iron in our water. We are currently planning to have the pool drained and cleaned to alleviate this discoloration. Unfortunately when temperatures... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed June 14, 2012

we felt welcome and had a great experience at this hotel. people are very friendly and made sure we were happy. nice clean hotel

Was this review helpful? Yes
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank you very much for your positive review. We hope you will think of us again if you are in the Springfield, Ohio area. More 

New York City, New York
1 review
5 of 5 stars Reviewed June 14, 2012

We stayed at this hotel once before as well and were very pleased. This time was no different. After a tiring drive we checked in. We then went to use their pool and hot tub. It was really relaxing. We then ate in the restaurant and found the food and the service to be very good. The room was quiet... More 

Was this review helpful? Yes
lucycat1, General Manager at Quality Inn and Conference Center, responded to this review

Thank you for your review. I am very happy to hear that you enjoyed the Atrium and the restaurant. We hope to see you again soon! More 

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Additional Information about Quality Inn and Conference Center

Address: 383 E. Leffel Lane, Springfield, OH 45505
Phone Number:
Location: United States > Ohio > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn and Conference Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Quality Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Quality Inn And Conference Center Springfield, Ohio

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