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All 14 Springfield hotels

Quality Inn and Conference Center

3.0 of 5 Hotel   |   383 E. Leffel Lane, Springfield, OH 45505
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64%
Ranked #7 of 14 Hotels in Springfield
A recent review
5 of 5 stars reviewed 2 weeks ago
marthaadkins Somerset, Ohio
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147 reviews from our community

Traveler rating
    63
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    17
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37
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Somerset, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional service...The ladies in the restaurant Kelly W. AND the bar Barb were very attentive and welcoming. I will be here for 3 nights and will definitely come back the next two. My kids took forever ordering food and Kelly W was so patient and kind to them. They always smiled and we're very engaging...they were the best. We come... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Marthadkins. Wow is all I can say about the kind words that you gave in your review of the hotel! We are very pleased that you enjoyed your stay with us and look forward to seeing you again in the future. Lawrence Barr General Manager More

Floyds Knobs, Indiana
Senior Contributor
25 reviews 25 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Expedia rated this hotel 3 stars. They were wrong. I am a hotel critic and very seldom have anything bad to say. That being said this place is a dump!!! Unsafe, dingy. Visiting extended family for a birthday party. Options were drive 3 hours home arriving home after 1:00am. Or stay, making hotel reservations the day of on a three... More

Was this review helpful? Yes 1
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear LindaKay1959, Thank you for taking the time to give us your feedback in regards to your recent stay. I do apologize that we weren't able to meet your expectations on your recent stay. The issue with the hotel layout and the stairs is not the first time we have heard this complaint and I hope we had offered to... More

Travelers are raving about these Springfield hotels

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

First off let me say that the hotel staff was very helpful and friendly. But besides that there's not much of anything to say that's good. The hotel lobby and atrium was no air conditioning. When getting into the hallways for the rooms there carpet is stained and coming up in places. And when getting in the room it looks... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Romansrewiew, Thank you for taking to time to give us your feedback regarding your recent stay. We appreciate the positive feedback you gave us. In regards to the age/condition of the building you are correct We are in the process of updating the hotel and making some changes to spruce up the hotel. When this renovation process is complete... More

BENWOOD
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

200 thread count sheets is what they advertise but they were so worn and torn and try getting the front desk to do something like telling house keeping about it so they would change them. Two carts for the whole hotel and we had to wait 2 1/2 hrs to find one to get our luggage etc in. It is... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear CHRISTOPHER R, Thank you for taking your time to give us your feedback. I apologize for the discomfort you experienced at our hotel. We take comments from our guest seriously and do everything to remedy all issues that arise. Please accept our sincerest apology. Lawrence Barr General Manager More

Terre Haute
Top Contributor
116 reviews 116 reviews
55 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed August 17, 2014

I needed a room several hours from home in order to shorten a weekend trip so I chose the Quality Inn in Springfield. I decided to go for a less expensive room because I knew I'd be arriving later and would mainly use the room for sleep. The Hotel sits back off the road and was a little difficult to... More

Was this review helpful? Yes 1
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear dmbakerphd, Thank you for your feedback. I am extremely sorry that you felt the hotel was not what you expected. Rest assured that we are addressing your concerns with our owners so that we can improve on the cosmetic side of the hotel! We have started doing some renovation and we face many challenges. We have worked very hard... More

Rochester HIlls, MI
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2014

Clean and comfortable. The staff were all helpful and willing to provide information about the area for visitors. We only stayed one night and everything was fine. It is near I70 and truckers stay here, but many freeway hotels have such characteristics. Upon check-in, the manager gave us coupons for serious discounts. We used our free drink coupon to unwind... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Ginniss, Thank you for taking the time to review our hotel! We are very pleased that you had a pleasant stay at the Quality Inn & Conference Center. Our hotel is changing for the better every day. During that process we strive to make sure our guests receive the best service we have to offer. We look forward to... More

Miami Springs, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 30, 2014

Customer service was really good here but I couldn't say the same for the actual hotel. I felt kind of dirty during my whole stay here. Didn't enjoy it too much but the staff made up for it. I wouldn't recommend spending more than one night here.

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Courtney_Blackwell, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Choice standards. We appreciate the feedback and we hope that you will give us another chance if... More

Springfield, Massachusetts
2 reviews
1 of 5 stars Reviewed July 28, 2014

I didn't feel safe here. The hotel is huge and you must walk a LONG way from the few entrances near the parking lot. Interior is old and somehow creepy. Old TVs, old bedding, worn carpets. Just generally icky! Immediately adjacent to I70; you can hear traffic all night.

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Phils H, Thank you for your recent stay with us and reviewing our property. I am glad to know that our location worked for you travel needs. On the other hand, please accept my sincerest apology for any inconvenience the hotel condition and the level of service received may have caused you. We appreciate your feedback as this is our... More

Sugar Land, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 22, 2014

Based on the photos on tripadvisor for this hotel, I was expecting a nice romantic retreat. However, upon arrival, it was obvious that my expectations would fall quite short. This hotel was definitely older, and it showed. The atrium was incredibly hot and stuffy, and the hotel wasn't the cleanest. The blanket on our bed had a cigarette hole in... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear ParaLaLove, Thank you for taking the time to review our property. It's truly regrettable to hear about your experience on your recent stay. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I am very sorry that we fell short of our goal in this instance.... More

Pittsburgh, PA
Top Contributor
80 reviews 80 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 20, 2014

First off let me say I try really hard to give a hotel at least 3 stars but I couldn't do that with this hotel. Let me start off with a few positives, the reception staff was really friendly and helpful. The bathroom was for the most part clean. That the good. The hotel is older and inquests due to... More

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Zebrasky, Thank you for taking the time to complete a review of your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am truly sorry that we do not offer a complimentary breakfast at this time, we are looking in making some changes and that... More

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Additional Information about Quality Inn and Conference Center

Address: 383 E. Leffel Lane, Springfield, OH 45505
Phone Number:
Location: United States > Ohio > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn and Conference Center 3*
Number of rooms: 150
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Also Known As:
Quality Hotel Springfield
Holiday Inn Springfield
Springfield Holiday Inn
Quality Inn And Conference Center Springfield, Ohio

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