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Quality Inn and Conference Center

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383 E. Leffel Lane, Springfield, OH 45505
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Quality Inn and Conference Center
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Quality Inn and Conference Center
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167 reviews from our community

Traveler rating
    77
    30
    18
    19
    23
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42
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (50)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (31)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

100°vry good hotel to stay at .clean rooms pool,spay,2 game rooms restruant pltenty of service an parking for cars an big rigs an trailers.an bar,an very excellent good house keeping and plenty of sites too see here in springfield,ohio

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My stay was awesome. The owner was very nice. The food though was a little pricey. I will stay again. They helped me very much. I had a issue with the TV and Drew and Laura helped me out in a big way. Thank you

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1 review
1 of 5 stars Reviewed 1 week ago

There was nothing quality about this hotel! When we arrived we were given a smoking room although we had requested non smoking. Because we had booked through a third party they said there was nothing we could do. We understood that since they were sold out. The room itself had a leaking faucet in the bathtub, 3 of the 4... More 

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Travelers are raving about these Springfield hotels

Centerville, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

I can't even begin how bad this hotel is. First of all I paid $120.00 for what I would consider a less than 1 star hotel. When I went to check in their computers were down and had to stand in line 1/2 hour. The guy proceeds to tell be I could have paid $68 a night if i would... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Mee515, Thank you very much for taking the time to share your comments about your recent stay at our hotel. We review all postings and take action on all matters so that these things do not happen again in the future. I'm sorry you booked through a third Party sight and the rate was not what you expected. We... More 

Milton, Florida
Top Contributor
76 reviews 76 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room had an odor and was dirty. The tub was not clean and had no toilet paper. The bed was made up over trash that was still on the bed. I would not stay here again. I know these brands of motel are not Hilton but when you are paying good money you expect some quality. I have checked... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Becky B, Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with housekeeping manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give... More 

Swanton, Maryland
1 review
5 of 5 stars Reviewed March 20, 2015

I would just like to say Amy at the front desk has been very helpful and always very warm, welcoming and friendly. She helped me with directions to do locations that i need to go as well as any issues i had in getting phone numbers for vendors and delivery i hope that you are very proud of amy's friendly... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear vaughn63. It is great to hear about your awesome customer service your received at the Quality Inn & Conference Center, in Springfield OH. Amy is one of our long lasting employee and does and outstanding job in servicing guest. I am so thrilled that you had the opportunity to see how great AMY is and how much she does... More 

Springfield, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

We stayed here 4 days all of which I went in and checked in by myself with no problems we were going to stay a 5th day this time my husband (who happens to be African American) went in with me and the man at the front desk named mike said he didn't have to give us the rate at... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Julia M, We are extremely apologetic for what you experienced during your stay with us. Rest assured we have dealt with the situation sternly and I want to personally assure you that we absolutely do not condone any such behavior. We have guests of several races who stay with us every day, and staff of several races that are... More 

1 review
5 of 5 stars Reviewed December 23, 2014

Chip the front desk guy was very helpful and made my stay awesome I didn't know the area and he helped me find everything I needed.the hotel restaurant has great food also at a very affordable price Thank you THANK YOU

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear wrt55 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Hamilton, Ohio, United States
1 review
5 of 5 stars Reviewed December 19, 2014

I just wanted to commend the Quality Inn for the way they treated me during my stay. The whole staff really made me feel at home, and the gentleman who checked me in, I believe his name was Chip, was very polite are respectful to my wife and I. The hotel did look slightly dated, but that's the only bad... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Randy B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed December 18, 2014

My husband and I were visiting some family in Springfield last month and we ended up coming to the QualityInn. We had stayed at some of the other hotels in the area before, but never this one. Which is too bad, because the Quality was a much more pleasant experience! If only we had known, we would have stayed here... More 

Was this review helpful? Yes
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Cheryl S, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

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