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Quality Inn and Conference Center

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383 E. Leffel Lane, Springfield, OH 45505
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Quality Inn and Conference Center
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Quality Inn and Conference Center
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162 reviews from our community

Traveler rating
    75
    30
    18
    18
    21
See reviews for
40
28
22
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Swanton, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

I would just like to say Amy at the front desk has been very helpful and always very warm, welcoming and friendly. She helped me with directions to do locations that i need to go as well as any issues i had in getting phone numbers for vendors and delivery i hope that you are very proud of amy's friendly... More 

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Springfield, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We stayed here 4 days all of which I went in and checked in by myself with no problems we were going to stay a 5th day this time my husband (who happens to be African American) went in with me and the man at the front desk named mike said he didn't have to give us the rate at... More 

Was this review helpful? Yes
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Julia M, We are extremely apologetic for what you experienced during your stay with us. Rest assured we have dealt with the situation sternly and I want to personally assure you that we absolutely do not condone any such behavior. We have guests of several races who stay with us every day, and staff of several races that are... More 

1 review
5 of 5 stars Reviewed December 23, 2014

Chip the front desk guy was very helpful and made my stay awesome I didn't know the area and he helped me find everything I needed.the hotel restaurant has great food also at a very affordable price Thank you THANK YOU

Was this review helpful? Yes
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear wrt55 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Hamilton, Ohio, United States
1 review
5 of 5 stars Reviewed December 19, 2014

I just wanted to commend the Quality Inn for the way they treated me during my stay. The whole staff really made me feel at home, and the gentleman who checked me in, I believe his name was Chip, was very polite are respectful to my wife and I. The hotel did look slightly dated, but that's the only bad... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Randy B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed December 18, 2014

My husband and I were visiting some family in Springfield last month and we ended up coming to the QualityInn. We had stayed at some of the other hotels in the area before, but never this one. Which is too bad, because the Quality was a much more pleasant experience! If only we had known, we would have stayed here... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Cheryl S, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Kennebunks, Maine
1 review
5 of 5 stars Reviewed December 18, 2014

My stay at the quality inn in springfield oh, was very nice. I say that because when I arrived i walked to a beautiful lobby and was welcomed by Danielle, she was very nice. I had dinner and a few drinks in the lounge and had a great time meeting the staff. I will definitely tell my friends and family... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear jennifer r, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

1 review
5 of 5 stars Reviewed December 18, 2014

Just this past weekend i stayed at the quality inn in springfield ohio and when i walked through the door i was welcomed by 2 very polite girls named danielle and Tabatha.One was eveb kind enough to carry my bags and walk me to my room.My room on the other hand was medicore.I went to the restaurant and the food... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Anna1231234, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

1 review
5 of 5 stars Reviewed December 16, 2014

checked into this hotel on a Saturday afternoon and was greeted by Tabitha at the front desk she was so friendly and helpful giving directions to the mall. The hotel was a little dated but the staff and cleanliness made up for the decor. The pool was shut down for painting and it seems as if they making improvements to... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Sirnace, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
5 of 5 stars Reviewed December 15, 2014

Stopped in late night Friday and was tired and wanted a clean hotel room and I was in luck when stopping at the quality inn Springfield. Front desk girl daynell was wonderful she was great checking me in very friendly. Rooms are little dated but very clean and spacious. Bar and attrium was a great amenities..loved the food and breakfast... More 

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QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear MikeVannoy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

1 review
5 of 5 stars Reviewed December 4, 2014

I was here for training with us express and had a great stay at this quality inn Springfield the hotel staff and general manager what very accommodating and friendly. Hotel was very clean and hotel was doing renovations that looked good. Mike and Lawrence gave great customer service and I will recommend this hotel to other travelers.

Was this review helpful? Yes
QualityManagement001, General Manager at Quality Inn and Conference Center, responded to this review

Dear Tony, Thank you for your response. I have passed your compliments along to our Owner, and have shared your positive comments with the staff. I appreciate both you taking the time to let us know how well they treated you, and their dedication to our guests. We look forward to seeing you again the next time you need accommodations... More 

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