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Courtyard Springfield Downtown

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100 South Fountain Avenue, Springfield, OH 45502
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1 room 1 adult
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Courtyard Springfield Downtown
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133 Reviews from our TripAdvisor Community

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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW via mobile

At first glance the hotel is your typical Courtyard. The employees are polite and helpful (except when housekeeping came in my room at 818am- a little shocker). My room was in need of repairs, a good cleaning but was not the worst I have stayed in

Helpful?
Thank A TripAdvisor Member
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Thank you very much for taking the time to comment and share your experience here at the Courtyard Springfield Downtown. I do apologize that housekeeping disturbed you early. We'd like to address the needs of the room you stayed in as soon as possible. If you're able, please contact me directly at becky.krieger@interstatehotels.com or 937.322.3600 to discuss further details of... More 

Springfield, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk clerk Naomi made my stay here wonderful, she was always very friendly and made it feel like I was at home, there isn't anything better than great hospitality and Naomi has that great character about her. The manager Ronnie Nichols was also very friendly and checking to make sure my stay here was wonderful and seeing if... More 

Helpful?
Thank cbm2016
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Dear cbm2016, Thank you so much for taking the time to comment on your stay at the Courtyard Springfield Downtown. We are happy to hear that you received such great customer service! We know that traveling and being away from home can be stressful at times, and we want to make sure that our guests feel comfortable and welcome. I... More 

2 reviews
5 of 5 stars Reviewed December 30, 2015

I recently stayed at the Courtyard Downtown Springfield for 4 nights over the holidays. We received amazing service from check in at the front desk to the bar at the Mela Bistro, every employee was friendly and cheerful. We also had a room with a perfect view of downtown, lit with Christmas lights. I don't usually write reviews but upon... More 

Helpful?
Thank James David W
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

James David W, Thank you for taking the time to comment about your stay with us. We try to make everyone feel as if they're at home when they're with us, which is especially important during the holidays. I will make sure to recognize Mary Kate for taking care of your items left behind. It's not really going above and... More 

Fresno, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

I have stayed at this hotel multiple times while traveling to the Springfield/Dayton area. While there is a full service Marriott in Dayton, it has started to look rundown. I stayed here at the suggestion of a co-worker and was pleasantly surprised. Their restaurant on site is very good and is always a pleasure to eat at. The rooms are... More 

Helpful?
Thank Taylor H
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Taylor H, Thank you for your feedback. We realize that in the hustle and bustle of the holiday season, sometimes things like taking time to write a review may get put on the back burner. We appreciate you making time to do so - it means a great deal to us. We are extremely happy to hear that you enjoyed... More 

Bartlett, Illinois
1 review
5 of 5 stars Reviewed December 9, 2015

My coworkers and I stayed and utilized a meeting room at the Courtyard Springfield Downtown. The meeting room was very nice... it was set up with a TV, beverages and plenty of outlets for laptops. We decided during our meeting that we might need a projector and whiteboard and the Courtyard crew set everything up last minute with no problem... More 

Helpful?
Thank Emily S
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Emily S, Thank you so much for taking the time to comment on your experience with us here at the Courtyard. I'm happy to hear that your stay was a pleasant one and we were able to meet your last minute needs in the meeting room. We are extremely proud of our team here. They care about our guests and... More 

Mulfingen, Germany
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 22, 2015

The hotel is located in downtown, with ample parking space next to the lobby. Interior is nice and clean. Friendly service, nothing to complain about. Breakfast offering okay, even though service can be a bit slow in peak times. The only downside is the proximity to the railway tracks. Expect occasional early morning train noise.

Helpful?
Thank GlobeTrotter_AIL
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

GlobeTrotter_AIL, I am glad that you enjoyed your stay and appreciate you taking the time to rate the Courtyard by Marriott - Springfield Downtown. I will pass along your comments about the speed and offerings of breakfast to our restaurant team. We want to make sure that our guests are taken care in a quick and timely manner and start... More 

Statesville, North Carolina
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 2, 2015

Our daughter had a visit day at Wittenberg University, which is less than a mile away. We arrived mid-afternoon and found the lobby of the hotel to be very nice. The desk clerk, Jordan, greeted us with a smile and was really nice as he checked us in. We had a room on the sixth floor with a view of... More 

Helpful?
Thank dclmom34
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

dclmom34, We appreciate you taking the time to comment on your recent stay with us. We'll be sure to share your kind words with Jordan - he most definitely makes our hotel a better place with his friendly, outgoing attitude. Whether it's the amenities, the beds, the food - we want to make sure that our guests are getting the... More 

Cleveland, Ohio
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 24, 2015

It has been many years since I have seen this hotel. They converted to a Courtyard, added a fitness center and an indoor pool and hot tub, and did decor upgrades. It is a very cozy and enjoyable place. We stayed in a balcony room. The room was huge. Springfield has come a long way to clean up vacant buildings... More 

Helpful?
Thank Skcorroh
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Skcorroh, Thank you for your review of both the hotel and our beautiful downtown. We are very proud to be located where we are and appreciate you sharing your great experience with others. We're glad that you enjoyed your stay and hope you'll come back and see us again soon. More 

Middletown, Delaware
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

Outstanding feature is the bar / restaurant. Very personal device and great folks! Warm and friendly reception when you arrive and room is always in order. May be time to update the rooms as they are becoming a little worn and dated! And there is that train thing...

Helpful?
Thank Kevin K
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Kevin K, Thank you for the kind comments - I will be sure to pass them along to the team. We appreciate you staying with us and hope you'll join us again soon! More 

Mentor, Ohio
1 review
5 of 5 stars Reviewed October 9, 2015

My credit card had expired and I forgot to activate the new card that I left at home. Ronnie Nichols at the front desk let me pay cash without the normal deposit requited. Since I only had a limited amount of cash this saved the trip for me. I appreciate this kind of excellent customer service. The resterent has an... More 

Helpful?
Thank Kevin M
Becky K, General Manager at Courtyard Springfield Downtown, responded to this review

Kevin M , Thanks so much for taking the time to comment about your stay. We do our best to make sure that our guests have a relaxing and comfortable stay, and I'm happy to hear that Ronnie was able to make that happen. We hope to see you again soon! More 

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