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All 14 Springfield hotels

Courtyard Springfield Downtown

3.0 of 5 Hotel   |   100 South Fountain Avenue, Springfield, OH 45502
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Ranked #6 of 14 Hotels in Springfield
A recent review
5 of 5 stars reviewed 1 week ago
CarpeDiem45 Washington DC, District of Columbia
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87 reviews from our community

Traveler rating
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    22
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    6
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26
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Top Contributor
92 reviews 92 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Earlier we had had a problematic visit at the other Courtyard in Springfield, Ohio but this facility is so much better. This Courtyard is beautiful, artful, clean, spacious, has a very good restaurant in the facility. They still provide free coffee in the lobby for you unlike the Courtyard we regularly visit in Torrance, Ca. Indoor pool is nice and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear CarpeDiem45, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Becky Krieger General Manager More

ohio
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The Good: nice location for a visit to Wittenberg Campus. Easy parking. Nice size room and bathroom. We had an executive King room and there was a nice balcony with chairs. Lighting was good. We liked the fan settings--we keep it on at night and it drowns out any noises so we had a quiet room! Never heard the train.... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear 4annmarie, We are happy to hear you had a productive visit to the Wittenberg campus. I'm sorry that the cleanliness of your room was not up to our high standards, please forgive us. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on a recent one night trip to walk the kids around Wittenberg. Decent place. Easy self park. Rooms could have been cleaner, and they need new towels. Freight train tracks are right out the window- so if you are a light sleeper bring earplugs. Staff was ok. Could have been a bit more accommodating with some simple... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear 48_wks_on_the_rd, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was enjoyable. Thank you for taking the time to share your experience. I'm sorry the cleanliness of your room was not up to our high standards and our front desk associates left you underwhelmed; please forgive us. We welcome the... More

Salisbury, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Going off I70 on a trip west, we stayed here for 1 night. Very nice facility. Breakfast was excellent and moderately priced, especially considering this is a hotel breakfast. The bar in the evening is a lively place with an excellent bartender who seemed to be able to make many varied drinks. He was disappointed in that I didn't challenge... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear beclar1249, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Becky Krieger General Manager More

Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2014

We have stayed at this hotel several times over the past 3 years as our daughter is going to college in the area. Each time the stay gets more and more disappointing. Not sure why I bother to have Marriott reward points when being a reward member I'm not even recognized. It's not worth the thousands of points it costs... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear meld0406, Thank for sharing your review with us. Your patronage is much appreciated. I have been in contact with you regarding your concerns. Once again, please accept my sincere apology that you were not recognized as a Marriott Rewards Member upon check-in; this is certainly not our standard (especially for a repeat guest). I have discussed your review with... More

Willoughby, Ohio
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2014

The hotel was centrally located in Springfield and very clean and welcoming. Staff was polite and helpful. The food in the restaurant was amazing. My only complaint was the noise from the train tracks next to the hotel, but no trains came by while attempting to sleep. They did provide ear plugs if you are a light sleeper.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Joe H, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to... More

Middletown, Delaware
Top Contributor
55 reviews 55 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

I stay here for business 4-5 times per year. The staff is always friendly and looks out for you. The rooms are clean and comfortable with great views. This hotel also has a very good restaurant and bar with a great staff. No worries about traveling around. You can enjoy libations and a good meal and just take the elevator... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Kevin K, Thank you for writing a review about your stay with us. We appreciate you selecting our hotel while on business, and we’re glad you enjoyed your visit. It’s great to receive your kind comments about our clean hotel, comfortable rooms, and friendly staff. We hope you’ll have an opportunity to visit us again soon. Best, Becky Krieger... More

1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

My stay here was just the getaway I needed. The Courtyard Marriott was in the perfect downtown location. My room was nice and clean and the hotel staff was very friendly. Rosanne my housekeeper kept my towels fresh and bed made. Thank You! I will visit again

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Glammyfit, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward... More

Long Island, NY
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

My family and I were traveling for a wedding and this was the hotel the couple had booked. We booked 2 rooms months ago and requested that we have adjoining rooms as I have a toddler and my parents would watch her at night. I called to confirm the request 2 weeks before and was assured it was not a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear LIVacation, We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know where we succeeded and areas that need improvement. I'm terribly sorry for your negative experience at check-in; we certainly did not want to leave you with a poor impression.... More

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

We stayed at this hotel with a large group of families for (1) one night and was confronted by Springfield police officers. While there were rules about not having coolers in the bar area, this had nothing to do with my family. I cannot say weather or not others were breaking the rules during their stay but I personally spent... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Josh G, My sincere apologies for the frustration experienced by your family. We do our very best to accommodate our guests needs, but we must comply with local liquor laws. Our hotel policies are in place to provide all our guests with a safe stay and to avoid incidences such as these. There is nothing more I desire than... More

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Additional Information about Courtyard Springfield Downtown

Address: 100 South Fountain Avenue, Springfield, OH 45502
Location: United States > Ohio > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Springfield Downtown 3*
Number of rooms: 120
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Also Known As:
Courtyard Springfield Downtown Hotel Springfield
Marriott Springfield
Springfield Courtyard
Springfield Marriott
Courtyard Springfield Downtown Ohio

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