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All 14 Springfield hotels

Courtyard Springfield Downtown

3.0 of 5 Hotel   |   100 South Fountain Avenue, Springfield, OH 45502
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65%
Ranked #6 of 14 hotels in Springfield
A recent review
5 of 5 stars reviewed 4 weeks ago
Shep8 Lincoln
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  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
    27
    20
    18
    7
    6
See reviews for
22
11
4
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Dayton, Ohio
1 review
1 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel with a large group of families for (1) one night and was confronted by Springfield police officers. While there were rules about not having coolers in the bar area, this had nothing to do with my family. I cannot say weather or not others were breaking the rules during their stay but I personally spent... More

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cincinnati
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

First of all, I never leave reviews even if the hotel is not up to par but in this case I felt I had to speak up. The hotel itself was just fine and what I would expect for a Marriott as I stay at this brand all the time for business travel. However, We were in town for a... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Thank you for taking the time to write. I apologize that you felt harassed. The State of Ohio has a very strict policy on liquor control. I appreciate that you were trying to give us business and buy food and sodas from the hotel, but because we sell alcohol guests are not permitted to bring coolers containing alcohol into our... More

Lincoln
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to Springfield, OH and we were lucky enough to book a stay at the Courtyard. Our room had a balcony that we used for reading and relaxation. The restaurant was good for breakfast, the only meal that we ate there. The bar was quite nice with several comfortable seating areas. The only problem was no... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Thank you for taking the time to write your kind review. We are pleased to hear you enjoyed our restaurant, bar and relaxing balcony. Our team strives to make every stay memorable and we continue to seek new ways to positively impact the guest experience; thank you for sharing your feedback. We hope to host you again soon. Best, Becky... More

1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a great experience at the Courtyard in Springfield! The room that we had requested ended up being over-booked so we were upgraded! The staff is very friendly and helpful. The decor in the suite was beautiful. We couldn't have asked for a better experience. We will be staying again in the future.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Mollie, Thank you for sharing your kind review with us and other travelers. It’s nice to know you enjoyed your upgraded room and our helpful staff. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind comments with our team! Thank you taking the time to write. Best, Becky... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I was with my 2 kids and one niece looking at colleges for my daughter. We checked into the Courtyard and immediately loved the foyer area. We were impressed by this hotel in a small, humble town. The rooms were so clean and crisp. I think that anyone should stay at this hotel when traveling here. We met up with... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

We’re happy to hear from you, and glad you enjoyed your stay with us at Courtyard Springfield Downtown. We appreciate you and your family choosing to stay with us while visiting local colleges. My apologies for the pool; it’s important to us that our pool be clean and safe for our guests. I’m pleased to hear we were well suited... More

Chippewa Falls, Wisconsin
Top Contributor
98 reviews 98 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My husband and I spent a night here recently when we were in town for a near by wedding. The staff were very friendly, and the halls and common areas were clean and well-maintained. Our room was clean, also, but there was mildew in the tub/shower. The air conditioner was extremely noisy and made a rattling sound each time it... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Thank you for taking the time to write a review. I’m sorry to hear of your disappointment with the tub and air conditioner, but I am thrilled to know you found our staff friendly and our hotel well maintained. It is feedback like yours which allow us to monitor and improve guest experience. Thanks again. Best, Becky Krieger, GM More

Windsor, PA
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 6, 2014

I was pleased when a prospective employer booked me into a Courtyard hotel as I have always had good experiences with these properties. Not so much here. I checked in after 7:00PM and was hungry from a long day of travel. I was pleased to see that they have a restaurant on site. Mela Urban Grille is way over priced... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear traveler, Thank you for writing and bringing your concerns to my attention. It's unfortunate to hear of that we fell short of meeting your expectations. We sincerely apologize for the noise disturbances you encountered and any inconveniences you experienced as a result. I hope to hear from you directly so we can inform our maintenance team of the paint... More

West Bloomfield, Michigan
1 review
3 of 5 stars Reviewed June 1, 2014

Room had a pillow with stains, stains on the carpet and used toiletries. Lobby was nice. Surrounding area was desolate and run down, but the gathering place on the boulevard right outside the hotel was wonderful for an outside area: Tables, chairs, fountain, very nice. Nice breakfast place across the street, but closed on Sundays. Pricey for no breakfast @... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

soccerteamtraveler, Thank you for writing and bringing your concerns to my attention. We take all guest feedback very seriously and we hope to speak with you directly regarding the issues you encountered with cleanliness. Please feel free to contact me at your earliest convenience to further discuss. Thank you again for writing. Kind regards, Becky Krieger, General Manager More

Tobyhanna, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 18, 2014

Although I have stayed at other properties in the Marriott chain, this was my first experience with a Courtyard. I assumed from the price that it was somewhat more upscale that a Fairfield. While it did have a somewhat more upscale lobby and a restaurant and bar, the room wasn't an improvement in any way. In fact I'm sitting in... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Les K, Thank you for your review. It's unfortunate to hear that we were unable to provide you with the exceptional stay that you deserve. Please know your feedback is important to us and we hope to speak with you directly regarding the maintenance issues you encountered in your room so we can make the necessary repairs. We value you... More

Akron, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2014

I've stayed here about 3x a year for the last four years. I've been happy with the rooms - always clean, and the staff - always professional. I just want to make sure everyone knows about the gem of a restaurant that's here. The food is excellent, and the lounge is fun. Highly recommend this property. Treat yourself to lunch... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Susan99, Thank you for your high recommendations and return visits to Courtyard Springfield. I look forward to sharing your complimentary feedback with our team regarding the excellent service and food that you consistently experience at our hotel. We hope to welcome you back again soon. Thank you once again. Kind regards, Becky Krieger, General Manager More

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Additional Information about Courtyard Springfield Downtown

Address: 100 South Fountain Avenue, Springfield, OH 45502
Phone Number:
Location: United States > Ohio > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Springfield Downtown 3*
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Also Known As:
Courtyard Springfield Downtown Hotel Springfield
Marriott Springfield
Springfield Courtyard
Springfield Marriott
Courtyard Springfield Downtown Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
120

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