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Courtyard Springfield Downtown

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100 South Fountain Avenue, Springfield, OH 45502
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1 room 1 guest
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Courtyard Springfield Downtown
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121 Reviews from our TripAdvisor Community

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Traveler rating
    42
    34
    29
    8
    8
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35
18
4
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (121)
  • Mar-May only
    (26)
  • Jun-Aug only
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    (22)
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Pennsylvania
Level Contributor
605 reviews
388 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have loved Courtyards for many years and this was a pretty nice one as far as décor etc goes. There was a big project underway to replace mattresses so one of the elevators was pretty much reserved for that. Rooms were comfortable but we were woken up by our neighbor's TV at 6a.m. maybe that's why they leave earplugs... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear WeeLuv2Travel2, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Courtyard. I'm sorry that noise pollution interrupted your comfort and for our lapse in service upon departure. Our associates work hard to provide a pleasant stay and your feedback,... More 

Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came here for two nights to celebrate a high school reunion. Very cordial when arriving and departure was also easy. The room was pleasant, but we wondered why ear plugs were provided. When we asked at the desk, they said nearby trains (they can be seen from the room) could disturb guests. We did not need them during our visit!... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Judi T, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and friendly staff made for an enjoyable reunion. There is no better compliment than a return visit, so we hope to see... More 

Holland, Michigan
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Hotel!! Nice young man greeted us and we were in our room quickly. Nice clean rooms, plenty of towels and quiet. This same young man at the desk gave us helpful hints and directions when we asked. We came back from dinner and stopped in the bar before we went back to our room!! The bartenders were friendly and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Devon S, Thank you for sharing feedback on your experience; I appreciate your detailed review. Incredible reflections like yours give us areas to improve our guest experience. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We look forward to seeing you again soon! Best, Becky Krieger General Manager More 

Germantown, Maryland, United States
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 15, 2015

The room was clean and comfortable for our short stay, we were in town to visit family. The bed was comfortable after a long drive, room very clean. Only issue was how low the showerhead was. I'm only 5'2" and I had to bend down a bit to rinse the shampoo from my head, so you can imagine how it... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Sharon N, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and convenient location made for a nice experience. I have noted your feedback regarding the height of our shower heads. We enjoyed having you as our guest, and we hope you’ll visit us again soon.... More 

New York
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 7, 2015

If you need a gentle and friendly place to stay, this ain't bad. Great staff - I never ate at the restaurant. Weak points - too few and inconveniently placed electrical outlets. My first night no coffee cups for the in-room coffee, and when I tried to call, the phone didn't work. If you qualify there is a senior rate.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear RhinoJohn, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly and location convenient. We appreciate your review, which includes areas of opportunity, and look forward to your return. Best, Becky Krieger General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

Attended a birthday celebration in the bar/lounge area for a friend on 6/24/15. We had a selection of appetizers that surpassed any event I've attended in a few years--anywhere! The quality of selection, the taste, and the service was above and beyond, and everyone deserves thanks for making it such a memorable evening!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Teresa D, We are delighted to hear of the good time you had while attending a birthday celebration. I’m glad you were able to take advantage of our good food and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Becky... More 

Pirkkala, Finland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 16, 2015

This was my second visit to Courtyard Springfield Downtown hotel. The hotel is well located and easy to arrive. Rooms are quite a big and clean. Service has been good and fast. Breakfast is mediocre and if hotel is full you might have to wait for service longer. The only truly disturbing factor is that railway is next to the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear VanDerTP, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our clean rooms and friendly staff made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our... More 

Myrtle Beach, South Carolina
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 15, 2015

The staff was friendly and polite and the room was nice too. With the location of the hotel having train tracks running behind it, they provided ear plugs in the room, as the track intersect with a couple streets near the hotel, so the train whistle is blown, so if you're a light sleeper the ear plugs will come in... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Todd S, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Becky Krieger General Manager More 

Medina, Ohio
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 15, 2015

The room was very clean, comfortable with good quality sheets. Very nice bath towels. The air conditioner is a bit loud, but nothing that would keep you awake. Upon check in the desk clerk was very pleasant. Indoor pool is okay but the towels in the pool area are a bit small. Free wifi. No free breakfast however the breakfast... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Claire N, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Becky Krieger... More 

Valparaiso, Indiana
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 10, 2015

A friendly hotel, affordable and clean. Free plenty of parking. I did not eat there. Room was quiet and peaceful. The train track was no issue. I did not hear the train even once. The air-conditioner in the room was somewhat noisy as it kicked in.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear ShahabulArfeen, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your wedding weekend was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Becky Krieger General Manager More 

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