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All 14 Springfield hotels

Courtyard Springfield Downtown

3.0 of 5 Hotel   |   100 South Fountain Avenue, Springfield, OH 45502
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67%
Ranked #6 of 14 hotels in Springfield
Certificate of Excellence 2013
A recent review
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68 people have reviewed this hotel

Traveler rating
    24
    19
    16
    5
    4
See reviews for
18
10
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Sure, 45 minutes away is a little bit of a drive to get to Columbus but we compared this property to other Marriott brand hotels in Columbus and this one came out on top for amenities and price. The property is completely up to date. The bar has a lively scene that seems to be populated with locals as well... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

AHGinCLE, We appreciate you choosing to stay with us at Courtyard Springfield Downtown and we thank you for writing a review. It's fantastic to hear all the aspects that made for an excellent stay. We look forward to welcoming you back as our guest again in the future and thank you once again for writing. Sincerely, Becky Krieger, General Manager More

Ohio
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 5, 2014

First, I will start by saying I have stayed here several times and thay have always been great. As usual, the check-in was efficient and friendly. Rooms are nice and always clean. The restaurant is NOT a typical hotel eatery, it's a real destination. Great, unique food that is probably a little more than the locals can appreciate, but it... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Waylontdog, Thank you for your review and continued patronage when visiting Springfield. I appreciate you recognizing our excellence in cleanliness and service, as well as your compliments regarding our on-site restaurant. I'm delighted to know it is always a highlight to your stay! I am very sorry for the oversight of the amenities in your room. These details definitely do... More

New York City, New York
Top Contributor
112 reviews 112 reviews
84 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed February 5, 2014

As with most newer built hotels, I pretty much expected what this hotel offered. Condition of the hotel and rooms is good but used. My room had a loud A/C, and a shower tile was broken, not a big deal, but not usual for Marriott properties. The room walls are thin, and the elevators were very narrow - made it... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

RailfanMotels, Thank you for sharing feedback from your visit with us at Courtyard Springfield. We’re happy to hear of your comfortable stay and we’re glad our hotel was well suited for your business travels. We appreciate your observations on areas of opportunity and we hope you’ll return for another visit in the future. Thanks again. Sincerely, Becky Krieger, General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 4, 2014

Overall the hotel was average and the price was right for a NYE party with the room & breakfast included. It was $195. The room was okay but had signs of water damage on the tv stand. We also had 2 rolls of toilet paper that here over half gone and had to call the front desk for more because... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

7GypsyLady, We're happy to have been a part of your New Year's Eve festivities, and thank you for sharing feedback on your experience. I'm delighted to hear you enjoyed the party, as well as the pool and hot tub. I sincerely apologize for the areas we fell short of exceeding your expectations. Your valuable comments have been shared with our... More

Springfield, Ohio
1 review
5 of 5 stars Reviewed December 30, 2013

I travel to Springfield weekly for business and have stayed in almost every hotel in the area, however The Courtyard Springfield Downtown is my stay of choice. Hotel staff has always been very accomodating and have gone out of their way on many occasions to meet my needs. The food in the restaurant is better than average for hotel fare... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

freq_traveler256, Thank you for your review and continued patronage with us at Courtyard Springfield. We appreciate the opportunity to serve your hotel needs while traveling for business, and we're glad we consistently deliver great service during your visits. Please continue to make us your choice hotel in Springfield. Thank you again for writing and sharing your recommendations of our great... More

Saint Clair, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 20, 2013

The customer service at this hotel was horrendous. I made the reservations for seven rooms for a wedding months in advance and called several times in the ensuing months to make sure the rooms were as adjacent as possible - even to 3 days before when I was given the actual room numbers, all on the 5th floor. When the... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Marcella S, Thank you for sharing your feedback. We sincerely apologize that we were unable to accommodate your requests and provide the exceptional stay and service you've come to expect from us. These details definitely do make a trip and we regret we missed the mark during your stay. We value your business and would never want to leave you... More

San Diego, California
Top Contributor
60 reviews 60 reviews
25 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 12, 2013

The hotel was in good shape and the staff were pleasant and efficient. The hotel was a standard Courtyard so if you've stayed in one before, you know what to expect. The attached restaurant has daily specials and claims to have a nice craft beer selection, though the menu didn't seem particularly "craft beer-ish" - your standard domestics with some... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Adam R, Thank you for sharing feedback from your stay with us at Courtyard Springfield. We always appreciate hearing from our guests, especially in identifying ways we can improve our guest experience. We have taken your comments into consideration and purchased more ice scrapers for guests to use during the winter season. I'm glad you enjoyed your stay otherwise and... More

Montgomery, AL
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2013

The hotel itself is fine overall, though there was a small stain on the sheet of one bed, the heavy privacy curtain wouldn't stay closed all the way, & the towels are thin and rough on the skin. The hotel restaurant is pricey & there's nothing else within walking distance, but if you have a car, there are several restaurants... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Reb27, Thank you for writing. Your feedback is important to us as guest satisfaction is our highest priority. I sincerely apologize for the room rate discrepancy you encountered when making your reservations and the areas we fell short of meeting your expectations. I would welcome the opportunity to speak with you directly in order to make amends and honor your... More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 31, 2013

I had an terrible encounter with this hotel: I ordered a surprise birthday gift delivery to my friend who stayed there. I made sure the hotel knew it and to surprise her. However they didn't. The reason they offered was they didn't have her as a guest. ?? Hotel said it might not show if she came in under a... More

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Irene E, Thank you for your feedback. I'm very sorry for the frustrations you experienced with sending a surprise gift to one of our guests. We strive to accommodate all special requests and we sincerely apologize for any miscommunication that occurred. Your feedback is important to us as we continually work to improve our guest experience. Thank you again for... More

Hudson, Ohio
Top Contributor
107 reviews 107 reviews
26 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed October 17, 2013

I recently stayed at the Courtyard during Homecoming weekend for Wittenberg University. I primarily selected the hotel simply because many events for my organization were being held in the hotel, and I didn't want to have to drive over for each event. To be honest, if I didn't have that issue, I probably would have stayed somewhere else as this... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

worleybird98, Thank you for taking a moment to write a review regarding your stay with us at Courtyard Springfield Downtown. We appreciate you choosing to stay with us while attending Homecoming weekend at Wittenberg University. We always appreciate hearing from our guests on aspects that made their stay enjoyable, as well as opportunities for improving our guest experience. I'm pleased... More

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Additional Information about Courtyard Springfield Downtown

Also Known As:
Courtyard Springfield Downtown Hotel
Courtyard Springfield Downtown Hotel Springfield
Marriott Springfield
Courtyard Springfield
Springfield Courtyard
Springfield Marriott
Courtyard Springfield Downtown Ohio
Address: 100 South Fountain Avenue, Springfield, OH 45502
Phone Number:
Location: United States > Ohio > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Springfield Downtown 3*
Reservation Options:
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