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Courtyard Springfield Downtown

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100 South Fountain Avenue, Springfield, OH 45502
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Courtyard Springfield Downtown
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Courtyard Springfield Downtown
Courtyard Springfield Downtown
Courtyard Springfield Downtown
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109 reviews from our community

Traveler rating
    39
    28
    26
    8
    8
See reviews for
31
14
4
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Rockford, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was able to book this gem through Priceline for a great price. Even if I had paid full price, I would have felt that I got my money's worth. To be honest, there were not many decent places to choose from in the area. This place was fantastic. The staff was extremely friendly, and went above and beyond. Check-In... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear TripleB718, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Becky Krieger... More 

Groton, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I grew up in Springfield and stayed here recently while visiting family. No complaints here: the room was very comfortable and we had a relaxing, peaceful stay. The staff were friendly and helpful. I only heard the trains once or twice, and they weren't loud (the earplugs provided are more than sufficient). The very pleasant bar downstairs has decent food... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear GByrd25, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More 

Cleveland, Ohio
Top Contributor
80 reviews 80 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 7, 2015

In general, this was your standard Courtyard in terms of rooms and amenities. I was worried when I saw the train tracks since I am a light sleeper, but I asked for a room that was not near that part of the hotel. It really wasn't a problem, as I only heard the train come by once. Each staff person... More 

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear BadcopBubby, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel and we look forward to seeing you next month. Best, Becky Krieger General Manager More 

Muscatine, Iowa
Top Contributor
62 reviews 62 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stayed here for two nights when attending a family wedding in Springfield. The motel is in a great area, with a couple of restaurants. We were able to walk to the church for the wedding, and to the reception from the motel, which was wonderful! Staff was fine--not overly-friendly, but not rude. Pros: *nice clean room with nice decorations... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Debra D, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while attending the wedding. We thank you for your patronage and hope to... More 

Knoxville, Tn
Top Contributor
130 reviews 130 reviews
40 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed February 8, 2015

From what I saw in the area, this property appears to be about your best bet. The staff were amazing and speaking with them really added to our 2 night stay (Jordan and I'm sorry but I can't remember the young ladies name). There is a bar on the property which was very convenient. The rooms were what you would... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear vol27970, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Becky Krieger General Manager More 

Dayton, Ohio
Top Contributor
87 reviews 87 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 11, 2015

I was pleasantly surprised by the very nice room, here, in keeping with what you expect from a Courtyard. My bed was really comfortable and the bathroom was nicer than expected for a Courtyard. I was only disappointed because the walls must be a little thin where I was (5th floor) because I heard people coming and going at 4am,... More 

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ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear BGBeth, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Springfield, Ohio, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014

The lady at the front desk Jenifer was very rude and not professional. Jordan and Mike were amazing they made my stay a whole lot better. I would stay again just because they went out of their way. They helped me with any concerns I had and apologized immediately. Other than that, the phones did not work in both rooms... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Chelsea E, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. I'm glad that Jordan and Mike provided you with sincere... More 

Columbus, Ohio
Top Contributor
65 reviews 65 reviews
46 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed December 21, 2014

My husband and I recently stayed at the Courtyard in Springfield Ohio. Here are the pros and cons based on our experience: Pros: ~friendly and welcoming staff ~clean room (no b. bugs) ~comfortable furnishings ~good food with reasonable prices through room service ~2-person Jacuzzi in select rooms (clean and easy to get in and out of) ~Showtime and pay-per-view ~A/C... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Chops1971, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. Thank you for your kind words. We... More 

Springfield, Ohio
Top Contributor
83 reviews 83 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 21, 2014

Thank You . . . Thank You . . . Thank You I suppose like most parents, especially for the "Father of the Bride," the marriage of one's daughter is special. My younger daughter's wedding was recently held, and although it was not held at the Courtyard, the folks at the Courtyard certainly helped make the weekend trouble free. We... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Carl A, CONGRATULATIONS on your daughter's marriage! Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that your family were able to enjoy our comfortable accommodations and friendly service while in town attending the wedding. There is no better compliment than a return visit, so we hope to see... More 

Richmond, Virginia
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 9, 2014

I travel a ton and have stayed in lots of hotels from mid-line to high end. The courtyard springfield gets cudos for their staff, lobby and restaurant. All are tops. The gym was fine. Nothing special but functional. I was disappointed in the rooms. First, the hvac controls are on an old "underwindow" unit. When I arrived, the room was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear PMFRVA, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the good service you experienced while staying with us. Thank you for your feedback regarding our accommodations; I have taken note. On behalf of our entire team,... More 

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